Winterville NC Heating & Air Conditioning Services

Jackson and Sons has been serving the heating and air conditioning needs of Winterville, NC residents and businesses since 1974.

Our reviews below from your neighbors in Winterville, NC tell the story of our quality, dedication and commitment to customer service.

Recent Jobs and Reviews in Winterville, NC

Rated 4.9 out of 5 stars based on 87 customer reviews

Our Local Reviews by City

Job Locations and Reviews

Norman  A.
Norman A. Checked in
- Everything checked out on water heater - Tried removing it off timer to see if they were working against each other - Seemed to solve the issue - Hot water should last longer now
Winterville, NC 28590
Norman  A.
Norman A. Checked in
I replaced a leaking garbage disposal in a customer's home.
Winterville, NC 28590
Tyler T.
Tyler T. Checked in
Tech washed and serviced units per per service agreement, tech found no challenges while servicing system at today’s visit, the system is back up and running and holding a delta t of 20 degrees, will need to drop off 1 14x20x1 filter next time we are in the area
Winterville, NC 28590
Tyler T.
Tyler T. Checked in
Tech washed and serviced units per service agreement, today’s visit was first visit at customer’s new home, upon inspection tech found upstairs system single run capacitor testing below spec, tech recommended replacement customer wants to talk with husband, tech also found compressor on package system megging 200 tech recommended hard start kit customer wants to talk with husband, tech found no other challenges with either system at today’s visit, both systems are back up and running and holding a delta t of 20 degrees
Winterville, NC 28590
Tyler T.
Tyler T. Checked in
Tech washed and serviced units per per service agreement, tech found no challenges while servicing unit at today’s visit, the system is back up and running and holding a delta t of 20 degrees
Winterville, NC 28590
Alex R.
Alex R. Checked in
Removed tub drain and installed a new tub drain. Replaced master shower cartridge with new cartridge. Cleared hair from right side master sink drain.
Winterville, NC 28590
Ricardo  T.
Ricardo T. Checked in
Tech washed and serviced unit and found no challenges at this time. Customer uses their own filters,
Winterville, NC 28590
Review
Quick and Informative
NC - Winterville, NC 28590
Joseph C.
Joseph C. Checked in
Tech found system only heating in aux heat, tech inspected system and found to be completely void of refrigerant tech noticed obvious leak in condenser coil. Tech also inspected evaporator coil and found to be very rusted and corroded. Tech found no challenges with gas side of system system is heating with gas right now tech left power to condenser off and turned over to field supervisor.
Winterville, NC 28590
Joseph C.
Joseph C. Checked in
Tech found system on lockout, reset power and found ignition control board shorted found 24 to gas valve fluctuating and board would keep cutting inducer draft on and off repeatedly. Customer approved order and will think about service agreement.
Winterville, NC 28590
Nick B.
Nick B. Checked in
Tech performed preventative maintenance and serviced system. Tech found uv bulb to be blown. Customer invested in uv bulb. Customer also invested in PSA renewal. System is up and running with a delta t of 61.
Winterville, NC 28590
Landon C.
Landon C. Checked in
Tech preformed preventative maintenance and serviced system. Tech installed correct size heat strips and changed the 50 amp breaker to a 35 amps breaker. Tech found no challenges with either system. Both systems are 6 months old. Both systems are up and running with a delta t of 25.
Winterville, NC 28590
Joseph C.
Joseph C. Checked in
Tech returned to replace ignition control board and igniter, tech replaced and cycled system and burners would not light. Tech tested gas pressures and found inlet pressure dropped every time system tried to light tech replaced regulator and cycled system with no challenges multiple times.
Winterville, NC 28590
Luis R.
Luis R. Checked in
Tech found system gas valve would hesitate to turn on when calling with spark. Tech checked voltage to gas valve 15 v when system was not running when spark would engaged voltage would short my meter. Indication spark would cause a short. Tech suspects the ignition control board has failed tech also recommend replacing spark ignitior as well customer approved repairs.
Winterville, NC 28590
Review
Landon explained the services he completed on our unit. He was courteous, professional & answered my questions to my complete satisfaction.
David - Winterville, NC 28590
Josh W.
Josh W. Checked in
Tech arrived and found system in 1 flash fault code for ignition failure, tech found flame sensor to be dirty and corroded, tech cleaned flame sensor and gas orfice and burners to ensure everything was clean and not blocked pathways for gas or flame. System came back on and operating properly at this time.
Winterville, NC 28590
Landon C.
Landon C. Checked in
Tech preformed preventative maintenance and serviced system. Tech recommended hard start kit to lower start amps and preserve the life of the compressor. Customer invested in hard start kit. System is up and running with a delta t of 27.
Winterville, NC 28590
Aidan T.
Aidan T. Checked in
{2021 Goodman Gas Pack} Call: No heat - Customer informed tech that the system has been shutting off around 18:00 to 20:00 for the past 3 nights. Customer would turn the breaker off and back on to reset the system. - Tech did not observe any fault codes upon arrival. Cycled system 2 times with 15 minutes of run time respectively and observed natural gas outlet pressure reading 4.02, opening the limit switch during operation. - Tech decreased gas pressure to 3.5 per regulations and tested 24v communication from circuit board with a contactor 24v coil. - Confirmed proper operation with temperatures reading 68.9/110.5 at tech departure. Advised customer to ensure the air filters are changed regularly to avoid airflow restrictions. Tech did not observe any further mechanical challenges during this visit. - Recommended a service agreement; customer declined. System is operating normally at this time.
Winterville, NC 28590
Tyler T.
Tyler T. Checked in
Tech washed and serviced unit per service agreement, tech found no challenges while servicing unit at today’s visit, the system is back up and running and holding a delta t of 20 degrees, customer also renewed esa agreement
Winterville, NC 28590
Tyler T.
Tyler T. Checked in
Tech washed and serviced unit per service agreement, tech found no challenges at today’s visit, the system is back up and running and holding a delta t of 20+ degrees
Winterville, NC 28590
Norman  A.
Norman A. Checked in
Have to cut sheet rock to see were leak is coming from. Advised home owner. We will remove sheet rock but not replace it Leak on 3/4 by 1/2 poly line
Winterville, NC 28590
Aidan T.
Aidan T. Checked in
- Tech found tripped 15 amp breaker in sub panel for condenser. Reset breaker and confirmed proper operation. Confirmed capacitor reading 36.01/5.02 (35/5) and checked total amp draw 6.78. Model plate calls for 15 amp breaker minimum and 25 amp max. Advised customer that no challenges were observed during this visit regarding excessive amp draws and recommended upsizing the breaker to 25 amps to avoid reoccurrence. Customer decided not to replace the breaker as this time. System is operating normally at this time. No charge due to recent visit and contractor warranty.
Winterville, NC 28590
Luis R.
Luis R. Checked in
Tech found 2 stage gas valve had failed. Valve would receive 24v but would not open to allow gas. Tech spoke with office will have to order part. Customer will call us back when they would like repairs done. No charge per office.
Winterville, NC 28590
Dawson M.
Dawson M. Checked in
Tech serviced and cleaned unit. Tech faced no challenges this visit (Unit is only a year old). Tech recommends plasma air to improve air quality. Customer declined. Unit is heating and cooling efficiently.
Winterville, NC 28590
Chris M.
Chris M. Checked in
Needs a price for a new water heater but the house is vacant with no ladder to access the attic. I measured the attic access and the agent is going to send the inspection report then we can quote the water heater.
Winterville, NC 28590
Matthew L.
Matthew L. Checked in
Installed 2 co monitors in upstairs by bedrooms. Changed #8 wire for air handler to #6.
Winterville, NC 28590
Aidan T.
Aidan T. Checked in
- Tech serviced and cleaned Bryant split heat pump system with 2 zones. Confirmed proper zone operation, defrost control, electric backup heat, and UV bulb. Cleaned drain line and primary pan. - Advised customer that the compressor capacitor is reading 65.9MFD with a rating of 70MFD. Still within tolerance, advised customer that this component may need to be replaced in a future visit (created estimate). - No other challenges observed during this visit. Customer replaced their own filters. Provided customer two 20x25x1 filters from truck stock. System is operating normally at this time.
Winterville, NC 28590
Review
Audonele really knows his craft. He even found an issue with the ductwork that the previous hvac company had created when the old system was installed and took the time to correct it. He is definitely a valuable asset to Jackson and Sons or whatever company he decides to work for. He worked hard to ensure that the quality that I was hoping for was received. I couldn’t be more satisfied with his level of care and attention to details.
Robert - Winterville, NC 28590
Review
Matthew was prompt and efficient as well as informative. I must say that everyone at Jackson and Son that I’ve interacted with so far have had such a positive effect. Both on the quality of their work and their customer service. It’s rare in these times to find a company you can trust and have confidence in. I’m glad my neighbor across the street recommended Jackson and Son as in the future I will do as well.
Robert - Winterville, NC 28590
Review
Bryce was knowledgeable as well as personable. He listened to my concerns and had answers to all my questions and made cost saving suggestions where possible. I enjoyed my interaction with him. I would recommend Jackson and Sons to anyone in need of a new hvac system or just service to their existing system.
ROBERT - Winterville, NC 28590
Review
Great service. I appreciated getting the photo of who was coming to my home.
Shar - Winterville, NC 28590
Review
Technician stay on task the entire time and was pleasant.
Bennie - Winterville, NC 28590
Review
Well pleased with the work and diagnosis of the issue with air conditioner unit. He thoroughly explained what was going on.
Bennie - Winterville, NC 28590
Review
Another technician came for scheduled maintenance, and a part broke while he was servicing. Jackson & Sons sent Luis quickly to reoair the part, and at no charge. I am so glad I changed from another company who broke my attic ladder and never reported it to me, much less cover the repair. I am overwhelmed at the conscientious and kind customer service from this company.
Maria - Winterville, NC 28590
Review
Came when scheduled, stayed until work done. Very polite and informative. I am very impressed with his service
Maria - Winterville, NC 28590
Review
Ricardo was friendly, professional, and very thorough. Highly recommended!
Kevin - Winterville, NC 28590
Review
Great work!
JOSH - Winterville, NC 28590
Review
Great work!
JOSH - Winterville, NC 28590
Review
Good honest service
Joe - Winterville, NC 28590
Review
Thank you so much for showing up with very little notice beforehand! Great service, super helpful and very professional.
Mandy - Winterville, NC 28590
Review
Kyle was very professional and helpful.
Cristina - Winterville, NC 28590
Review
Technician was on time and very professional.
Briyanna - Winterville, NC 28590
Review
Excellent
Steven - Winterville, NC 28590
Review
Great job
John - Winterville, NC 28590
Review
Landen was very professional and did a great job.
Cristina - Winterville, NC 28590
Review
Technician was fast, courteous, and got the job done on the initial visit. I will definitely use your company again.
David - Winterville, NC 28590
Review
Great service
Jonathan - Winterville, NC 28590
Review
Matt was extremely thorough in his maintenance and answered our questions respectfully.
AGUILAR - Winterville, NC 28590
Review
Excellent service
Jennifer - Winterville, NC 28590
Review
Quick, Professional service
Jennifer - Winterville, NC 28590

 

Dependable Service Throughout Eastern NC

When you need heating or air conditioning repairs, maintenance or system replacements, you need a company you can count on for dependability and quality service. Contact us at Jackson & Sons at 919-734-9611. Our professional team of technicians look forward to providing energy efficient and cost effective solutions to keep your home or business comfortable at all times.

Contact Us

Why Jackson & Sons

Licensed, Bonded & Insured
Energy Efficient Experts
Same Day Repairs
5 Star Service
Dependable Warranties
Commercial & Residential Services
img-badge-bbb img-badge-epa img-badge-nate
Request Service
servicedetailscustomerreturningschedule
Details Regarding Your Request...
Contact and Service Location...
You and Your Service Location
*
*
To Serve You Best...
Have we served you in the past?
Yes
No
What Is Convenient For You?
What time of day is best for you?
First Available
Morning
Afternoon
Back Next