Jackson and Sons has been serving the heating and air conditioning needs of Winterville, NC residents and businesses since 1974.
Our reviews below from your neighbors in Winterville, NC tell the story of our quality, dedication and commitment to customer service.
Recent Jobs and Reviews in Winterville, NC
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Job Locations and Reviews
Chris A.
Tech washed and serviced unit, tech found rusty evaporator coils but no leaks detected. Tech recommended replacing media filters and extending ESA, customer approved both. Unit is heating and cooling properly at this time and has a delta T of 17.
Winterville, NC 28590
Chris A.
Tech washed and serviced unit, found no challenges at this time. Customer wasn’t home mother in law gave access to home. Tech called customer and recommended 3 media filters, customer not interested at this time. Used two 14x20s and a 20x20. Unit is heating and cooling properly and downstairs has a delta T of 18. And upstairs has a delta T of 20.
Winterville, NC 28590
Alex R.
Removed the old disposal and installed a new disposal.
Winterville, NC 28590
Mike A.
Unit still running fine, going to credit union for money
Winterville, NC 28590
Matthew L.
Customer reported system not heating or cooling. Tech did not see a flash code at ignition control. Tech gave system a heating call and burners lit. Confirmed manifold pressure of 3.5" WC to burners. Flames appear normal. Per service history, tech inspected low voltage fuse and transformer and found no issue. Measured 28 volts from transformer. Tech noticed filter in ceiling is visably dirty and there is also a media filter box mounted to furnace. Media filter inside is dirty. There is no clearance to slide media filter out the right side of the unit due to wall. See picture. We can possibly cut the filter out, but cannot fit a new filter in due to wall clearance. Tech allowed system to heat continuously for 15 minutes. Switched to cooling mode. System ran normally in cooling mode. Removed internals of media filter and collected minor repair fee. Replaced two 14*20 filters. Waived housecall per office. Email is [email protected]
Winterville, NC 28590
Matthew L.
Tech found low voltage fuse blown inside crawlspace gas furnace. He had already repaired low voltage short at thermostat wires by outdoor unit. Tech verified that the thermostat wires appeared to be the issue. Ran system in heat and in cooling. Collected housecall. Customer wants to discuss system replacement for 20 year old system around March. Please call back around March 1st. Informed Meredith to put on schedule.
Winterville, NC 28590
Matthew L.
On arrival, customer reports system is not heating and he found the threaded brass cap screwed onto suction side king valve to be leaking oil. He says he tightened it and it stopped leaking. Tech used soap bubbles and confirmed it does not appear to be leaking after customer tightened cap. Header at indoor coil appears to be oily. We found it leaking R22 in July. Capacitors are in specs. Compressor amp draw is high in heat mode, but not overamping. Head pressure, suction pressure, and subcooling are all very high. Confirmed system is slightly overcharged per charging chart. Tech found w2 tstat wire disconnected from electric furnace. Jumped W2 and heat 3 stack sequencer did turn on all 3 heat strips. Tested heat strips three times. 2 of 3 atrips energized after 15 seconds. Third heat strip energized after 90 seconds. Third heat strip deenergized after 15 seconds. 2nd strip deenergized at 35 seconds. First strip turned off after 45 seconds. Could not duplicate any challenge with 3 stac
Winterville, NC 28590
Review
Landen H.
Tech washed and serviced unit and found no challenges at todays visit (unit is 1 year old) Unit is up and heating and cooling properly at this time.
Winterville, NC 28590
Matthew L.
Insulated drain line in closet. See pics
Winterville, NC 28590
Norman A.
Natural gas 40 gallon water heater
Winterville, NC 28590
Alex R.
Removed the old water heater and installed a new water heater.
Winterville, NC 28590
Joseph C.
Tech found gas valve turned off tech turned on and cycled system with no challenges.
Winterville, NC 28590
Derek J.
Upon arrival tech began replacing failed breaker inside air handler. Turned system on at thermostat and everything came on. System is back operational at this time.
Winterville, NC 28590
Landen H.
Tech washed and serviced both units and found downstairs capacitor to be weak tech recommended replacement customer approved. Tech found no other challenges at this time. Both units are up and heating properly at this time customer extended 2 sys 2 times a year.
Winterville, NC 28590
Chris M.
Came to measure for a new 50 gallon water heater.
Winterville, NC 28590
Landen H.
Tech performed first visit and found air handler to not be equipped with float switch or ez trap tech recommended customer would like to have a quote and have it done next visit before summer starts. Customer also has concerns with water heater tech took pictures customer will call in for a ruff estimate and will schedule to have installed. Tech found no other challenges at this visit. (Customer paid esa 1 sys 2 visits used first visit today.) unit is up and heating and cooling properly at this time.
Winterville, NC 28590
Joshua C.
Performed CMA inspection on one gas package unit. Tech did not find any challenges at today’s visit . System heating properly at this time.
Winterville, NC 28590
Alex R.
Cleared the right side master sink drain and master shower drain. Installed a customer supplied toilet seat.
Winterville, NC 28590
Demarcus M.
Gas line repair
Winterville, NC 28590
Derek J.
Upon arrival tech was informed of downstairs system not working. Tech inspected system and found breaker for air handler with heat strips receiving line voltage but not allowing it through indicating a failed breaker. Homeowner approved ordering breaker. System is off at main panel in garage for time being. Estimate sent to homeowner also for repair.
Winterville, NC 28590
Kyle W.
Found drain line clogged causing float switch to trip intermittently. Cleared clogged drain line and cycled with no further challenges. Invested in MPA (1) system.
Winterville, NC 28590
Audonel G.
Install Carrier 3 Ton Heat Pump With Coil With Plasma Air With WiFi Programmable Thermostat
Winterville, NC 28590
Josh W.
Tech performed esa on one system. Tech found no issues with system at todays visit, system is back on and working properly at this time. Customer is going to talk with fiancé and call in for renewal.
Winterville, NC 28590
Landen H.
Tech cleaned and serviced unit. Tech found Uv bulb light to be blown. Tech also found compressor capacitor to be weak 37.45/40 MFD. tech recommended Uv bulb and turbo capacitor. Customer states they want the capacitor to be replaced at this time. Tech installed turbo capacitor. Unit is up and cooling at this time. Customer extended Psa 1 sys via Visa card.
Winterville, NC 28590
Landen H.
Tech returned to drop off 2 12x12x1 filters. Left filters on porch no answer
Winterville, NC 28590
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