Jackson and Sons has been serving the heating and air conditioning needs of Wilson, NC residents and businesses since 1974.
Our reviews below from your neighbors in Wilson, NC tell the story of our quality, dedication and commitment to customer service.
Recent Jobs and Reviews in Wilson, NC
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Job Locations and Reviews
Landen H.
Tech washed and serviced unit and found no challenges at this time. Unit is up and heating and cooling properly at this time. Customer was not interested in provided filters.
Wilson, NC 27896
Percy M.
PERFORMED CMA FULL SERVICE ON 2 SPLIT SYSTEMS. SPLIT SYSTEM #2 DUAL RUN CAPACITOR FOR OUTSIDE CONDENSER SYSTEM IS LOW. CAPACITOR HAS WEAKENED TREMENDOUSLY. CAPACITOR NOT TESTING ON METER IN UF BUT INSTEAD IN NF. RECOMMEND REPLACEMENT OF CAPACITOR TO ENSURE NO OTHER ISSUES WILL BE CAUSED FROM A WEAK CAPACITOR. THERE IS AN ESTIMATE ATTACHED TO THIS INVOICE FOR REPLACEMENT OF CAPACITOR. TECH WAS GIVIN APPROVAL BY MANAGER TO REPLACE DUAL RUN CAPACITOR FOR SPLIT SYSTEM #2. ALL SYSTEMS ARE PERFORMING PROPERLY AT THIS TIME. TECH COMPLETED FILTER CHANGE, WASHED AND CLEANED CONDENSER COILS AND OUTSIDE SYSTEM , ALONG WITH EVAPORATOR COILS ON INSIDE SYSTEMS. THERE ARE PICTURES AND A PERFORMANCE REPORT ATTACHED TO THIS INVOICE.
Wilson, NC 27893
Matthew L.
Performed pre smoke test on unit 5 in back. Had to wire system in to alarm relay. Passed pre test
Wilson, NC 27893
Joseph C.
Tech performed CMA full service on 5 systems, 2 gas packs, 1 HP Package and 2 HP split systems. Tech found no challenges at today’s visit systems are operating properly at this time. System #1 has lots of age but is running at correct pressures, tech informed owner about age of system. Tech Changed all filters at this time
Wilson, NC 27893
Caleb S.
Emailed proposal, customer is getting 5 quotes.
Wilson, NC 27896
Spencer C.
Tech found system low on R22 and customer stated coil was frozen this morning. Tech verified blower is moving proper airflow. High superheat and low subcooling with a piston. Tech informed customer that the frozen coil was blocking airflow earlier. Tech performed a leak search and found a leak in the evaporator coil. System is 28 years old and recommends replacing, but system can be recharged to get back running. Tech also informed customer about leak freeze and repair options. Customer approved recharge only. Tech recharged per superheat with a fixed orifice, system is now cooling properly. Tech also replaced a damaged 20x20 ceiling tile with an extra the customer had.
Wilson, NC 27893
Review
Kenny C.
Tech returned to replace failed inducer draft motor. Tech removed failed motor and installed new motor and ran system in heat. System is back on and heating at this time.
Wilson, NC 27893
Aidan T.
Tech numbered and labeled all 5 split systems upon arrival. {Split System #1} - No challenges with indoor unit and installed a PVC union. Tech found compressor capacitor measuring weak with normal fan amp draw. Tech recommends replacing capacitor to avoid future issues. Contactor is pitted and showing burn marks. Tech recommends replacing this contactor. {Split System #2} - No challenges with indoor unit and installed a PVC union. Compressor capacitor is measuring weak and condenser fan motor is drawing 1.3 amps with a max rating of .9 amps. Tech recommends replacing both the fan motor and compressor capacitor. {Split System #3} - Installed a PVC union and a 12x12” coil access door after observing dirty evaporator coil. Cleaned drain pan and evaporator coil. No issues observed with outdoor unit at this time. {Split System #4} - Full service not complete. No challenged observed at this time. {Split System #5} - Full service not complete. No challenges observed at this time.
Wilson, NC 27893
Kenny C.
Performed ESA, tech cleaned and serviced both systems. Tech jumped out gas pack in heating mode and found inducer draft motor has failed. Homeowner approved repair, informed office as well. Homeowner also informed tech of lot of standing water inside crawl space due to recent storms. Homeowner stated he is getting the crawlspace capsulated. Tech informed homeowner once crawlspace is capsulated to give us a call to inspect duct work and to make sure duct work is efficient. Recommended surge protection, homeowner stated he wants to think about it. Need to stop by and swap out (2) 14x20x1 and (2) 12x24x1.
Wilson, NC 27893
Matthew L.
Restaurant still full at 2 pm. Will need 12’ ladder and go when cooks come in at 9 am. Systems looked wired correctly for detectors.
Wilson, NC 27893
Romario T.
[email protected] Found a dirty condenser coil, contactor is burnt. Heat exchanger, has signs of being cracked, back wall and exhaust section is rusted out, heat is inoperable at this time, compressor checked out on the red (compressor is failing). Tech informed the homeowner about the findings and recommended to look forward to investing into a new system due to potential high repair bills. Customer declined receiving a quote and just wanted the ac side operating for now. Tech replaced the contactor and bypassed the time delay relay. System is cooling as best as possible 2000 model R22 system.
Wilson, NC 27893
Review
Landon C.
Tech preformed preventative maintenance and serviced system. Tech recommended surge protector to protect system against power surges. Tech also recommended replacing 3M filters with media filters. Customer did not invest at this time. Customer invested in PSA Renewal. System is up and running with a delta t of 23.
Wilson, NC 27896
Landon C.
Tech preformed preventative maintenance and serviced system. Tech recommended surge protector to protect system against power surges. Customer did not invest. Customer will renew annual contract when they get paid. Will call the office to renew. System is up and running with a delta t of 20.
Wilson, NC 27896
Aaron L.
CMA Proposal
Wilson, NC 27893
Matthew L.
Unit #5 condenser is good. Has 60 amp and calls for 60 amp. Air handler calls for 50 amp 3 pole breaker. Maybe fused at disconnect but maintenance had to leave and I couldn’t verify.
Wilson, NC 27893
Matthew L.
Painted gas piping yellow. Left natural gas stickers on pipe. Need commercial electrician for 3 pole breaker in main panel…50 amp system #2
Wilson, NC 27893
Joshua C.
Performed CMA Inspection on 8 split heat pump systems. All systems are operating at the time of inspection. All delta t readings are within the allowable range of 18-20 degrees. The technician did have some recommendations all of which are detailed in the estimates created and attached. Filters - old filters changed and disposed of. All thermostats reset to pre-inspection settings. NOTE - not related to HVAC - there is a good amount of water pooling up against the building where the condensers are. Tech is notifying the customer to help them get ahead of any potential foundations issues (picture provided).
Wilson, NC 27896
Jacobo C.
Install Carrier 3 Ton Heat Pump With Coil With Wi-Fi Programmable Thermostat
Wilson, NC 27896
Joshua C.
Performed CMA filter change. While trying to change the filter on the right kitchen package unit (serial ending 7995) the technician discovered that the evaporator coil was frozen solid. Technician notified manager on duty, and recommended having a service tech come out and diagnose. Manager notified of trip charge and will contact office to schedule if approved.
Wilson, NC 27893
Joshua C.
Technician performed CMA Filter change on 2 split heat pump systems. Bank manager was not onsite, so the tech was not able to access server room to check washable filter in the mini split heat pump.
Wilson, NC 27893
Joshua C.
Performed CMA Full Service on 5 rooftop package heat pumps and 2 mini split heat pump systems. Technician was unable to find any major challenges during today’s visit. All systems cooling properly and holding temperature changeovers between 18-21 degrees. Filters - all filters changed and old ones disposed off. Fire alarm system checked prior to departure and tech, along with customer, confirmed no issues.
Wilson, NC 27893
Audonel G.
We moved dehumidifier and sealed all vents correctly
Wilson, NC 27896
Joshua C.
Technician returned to install an EZ Trap, Primary Safety Switch, insulate drain lines, and replace the dual run capacitor on the Goodman system.
Wilson, NC 27893
Derek J.
Upon arrival tech began replacing gas valve on system #2. Started system up and adjusted gas pressures to 3.47”. System is back heating but still has a hairline crack in heat exchanger that will eventually cause system to stop heating.
Wilson, NC 27896
Luis R.
Technician returned to replace filter drier. Once replaced technician pressurized system held and technician pulled a vacumm to the desired microns. Tech added 12lbs of 410a to achieve 20 degree delta t with pressure at 136/301. system is cooling properly at this time. Tech does recommend rechecking pressure once system is running for extended period of time when most convenient.
Wilson, NC 27893
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