Willard NC Heating Air & Conditioning Services
Jackson and Sons has been serving the heating and air conditioning needs of Willard, NC residents and businesses since 1974.
Our reviews below from your neighbors in Willard, NC tell the story of our quality, dedication and commitment to customer service.
Local Reviews
for Willard, NC
Customers say: The reviews exhibit a positive overall sentiment, with a slight inclination towards the positive. The recurring themes include professionalism, expertise, efficiency, courtesy, and quality of work. Customers express satisfaction with the technicians' knowledge, friendliness, and the overall service provided. Negative reviews are minimal and focus on minor issues or scheduling conflicts. The weight of positive reviews significantly outweighs the negative ones, indicating a high level of customer satisfaction.
Our Reviews by City
Great
Jennifer - Willard, NC 28478
Norman is very nice and efficient.
Great
Jennifer - Willard, NC 28478
Technician was very nice and most proficient. Thank you so much Jackson and Sons
Great
Jennifer - Willard, NC 28478
Norman Adubato was on time very pleasant and professional. He is an asset to Jackson and Sons. Would give Norman more than 5 stars!!! He deserves at least 10!! Thank you Jackson and Sons! 👍
Great
Jennifer - Willard, NC 28478
Very very nice and most professional. Represents Jackson and Sons very well

Luis R.
Tech found defrost was on but auxheat was not pulling no amp due to 2 pole contactor dark and pitted. Technician informed customer on findings customer does not want to proceed with repairs at this time.

Norman A.
Customer states every few days she will notice a slow leak at the kitchen sink. Did not see leaking while at the home. Disconnected and reassembled faucet.

Alex R.
Found both basket strainers were loose and one of the basket strainers was leaking into the cabinet. Removed the left side, kitchen sink, basket strainer and cleaned all old putty off of the basket strainer and reinstalled strainer with new putty. Tightened up the right side basket strainer.

Norman A.
Did repairs as estimate that was given

Norman A.
Cracks in guess bathroom tub Estimate gave for all repairs customers wants

Norman A.
Install customer supplied toilet

Norman A.
Customer go get new toilet for back bathroom for us to install Unclog master bath toilet
David C.
Install Trane 3 Ton Package Heat Pump With WiFi Programmable Thermostat

Matthew L.
Sold

Kyle W.
Found blower motor bearings are failing. 18+ year old R22 system. Evaporator coils are rusted, and compressor struggling at times to properly start. Costly repairs not recommended. Handed over to filed supervisor.

Aidan T.
Tech found system with 48PSIG upon arrival and observed oil everywhere in the compressor compartment of the unit. Discovered discharge and vapor line rubbing against one another, causing a leak. Provided customer with estimate for repair; customer requested reschedule for tomorrow when they have adequate payment prepared.