Warsaw NC Heating & Air Conditioning Services

Jackson and Sons has been serving the heating and air conditioning needs of Warsaw, NC residents and businesses since 1974.

Our reviews below from your neighbors in Warsaw, NC tell the story of our quality, dedication and commitment to customer service.

Recent Jobs and Reviews in Warsaw, NC

Rated 4.8 out of 5 stars based on 32 customer reviews

Our Local Reviews by City

Job Locations and Reviews

Romario  T.
Romario T. Checked in
910-520-8610 Back system. Replaced a leaking indoor evaporator coil under manufacturer warranty.. brazed in the new coil and filter dryer while flowing nitrogen, pressure tested the system, pulled a vacuum below 500 microns and factory charged the system with R410a refrigerant. Tested system is cool mode afterwards. System is back cooling. Tech spoke with the homeowners over the phone and received approval for billing out for today’s repairs.
Warsaw, NC 28398
Caleb S.
Caleb S. Checked in
Emailed quote to reinstall condensing unit back to original location.
Warsaw, NC 28398
Norman  A.
Norman A. Checked in
Repair leak on black roll pipe main water line
Warsaw, NC 28398
Demarcus  M.
Demarcus M. Checked in
REMOVE & RELOCATE CONDENSING UNIT
Warsaw, NC 28398
Joseph C.
Joseph C. Checked in
Tech returned to perform leak search on system, tech found signs of oil in drain pan but did not pick up any leaks. Tech tested equipment and found leak detector not working properly, will need to return to verify leak, tech informed customer.
Warsaw, NC 28398
Luis R.
Luis R. Checked in
Tech found safety switch not wired in in the a/h next to attic door. Tech also found low refrigerant pressure on split near back door. Tech performed leak search but leak detector had gotten wet earlier tech suspects leak detector is not operating properly will need to reschedule with other leak detector.
Warsaw, NC 28398
Noah C.
Noah C. Checked in
Tech serviced and cleaned units per service agreement, upon arrival tech found second system contacter and 45 mfd capacitor bad, tech replaced capacitor and senior technician is coming to replace contacter customer approved repairs, first system is back up and running with a delta to of 19 degrees, second system was running and cooling with a delta t of 18 degrees, tech found no other challenges at this time.
Warsaw, NC 28398
Dalton  B.
Dalton B. Checked in
2 TON DURASTAR MINISPLIT HEAT PUMP
Warsaw, NC
Landen  H.
Landen H. Checked in
Tech washed and serviced unit and found insulation on refrigerant lines to be deteriorated and falling apart tech recommended replacement customer approved tech also found primary pan to be full of water tech cleared pan and cut and cleared drain line unit is back draining properly at this time. Evap coil wasted rusted but no leaks at this time. Tech could no access crawl space due to vinyl under pending not have an access door. Unit is up and cooling with a delta t of 23. Customer scheduled plumbing call for sept 12th.
Warsaw, NC 28398
Ricardo  T.
Ricardo T. Checked in
Tech washed and serviced unit and found drain clogged for the 2011 airhandler. Tech also found compressor capacitor testing severely weak tech replaced capacitor upon customer’s approval. Customer would like to be billed for renewal and capacitor replacement.
Warsaw, NC 28398
Ricardo  T.
Ricardo T. Checked in
Tech washed and serviced unit and found no challenges at this time. Customer uses washable filters.customer will give us a call for renewal.
Warsaw, NC 28398
Joshua C.
Joshua C. Checked in
Performed CMA inspection on 1 package heat pump. Upon arrival, technician observed the thermostat not satisfied. Upon further inspection tech found the filter severely clogged and the entry door slightly cracked open. After closing the door and changing the filter, the delta t improved to around 17-18 degrees. Challenge - previous notes show the compressor Megohm test to be RED. Technician tested again today and the reading stayed in the red zone for a few seconds and eventually settled down in between BAD and CAUTION. This is an indication that the compressor windings are still wearing down and due for failure. Tech notified field supervisors office for a follow up.
Warsaw, NC 28398
Caleb S.
Caleb S. Checked in
Emailed proposal to move condensing unit to Mrs. Michelle Quinn, she is going to talk with Mr. Kim and Mr. Robin and be back in contact with us.
Warsaw, NC 28398
Aidan T.
Aidan T. Checked in
Tech replaced faulty indoor TXV. Had to retrofit due to the different size of copper pipe and TXV orientation. After vacuum was complete, tech reinserted valve core and found it was leaking. Replaced valve core and leak appears to have stopped. Charged 6lbs 14oz 410A. System is operating normally at Hutchison time.
Warsaw, NC 28398
Aidan T.
Aidan T. Checked in
- Tech arrived to confirm diagnosis from previous tech. - Tech found system displaying same behavior as before. Ran system through several cycles of heat/cool through thermostat to confirm which TXV was failing. Pressure exceeded 675PSIG discharge and began short-cycling until failing due to soft lockout. Tech diagnoses faulty indoor mechanical TXV. Customer approved estimate to replace TXV.
Warsaw, NC 28398
Aidan T.
Aidan T. Checked in
Tech was informed upon arrival that this system belongs to a relative of the customer who called for this repair, and that all part replacements and service agreements will be decided by the relative at a future date. Tech found a tripped 100A breaker in sub panel. Tech discovered a shorted 240V line from compressor contactor to heat kit contactor due to the wire being sandwiched between blower door and internal metal bracket. Repaired wire short and continued examining the system. Tech found weak capacitor 9MFD out of range for Com-Herm and 2MFD from Com-Fan/Herm-Fan. Also observed partially broken thermostat with missing base plate and battery compartment. Advised customer of all these issues and provided estimates for repair. Customer will forward these estimates to their relative for approval. System is operating normally at this time.
Warsaw, NC 28398
David  S.
David S. Checked in
-Customer states system blows air but outside compressor not running. -Found low voltage call on thermostat wire at condenser but compressor contactor not engaged. Unit has a flash code fault of 4 flashes (hard lockout). Recommend system operation check to identify any challenges that may have caused lockout. Customer approved system performance check. -Found pressures below expected. Suction pressure very low, indicating system has problems with refrigeration cycle. System goes into soft lockout when operating, after repeated lockouts systems goes into hard lockout. Confirmed no blockages in air flow. Checked condition of air filter, evaporator coil, and operation of blower motor. -Added 1 lb of refrigerant per customer approval for testing purposes. Found high head pressure. Anticipate bad TXV. Recommend office dispatch follow up for second opinion/verification. -Customer requests Monthly Premium Maintenance Plan.
Warsaw, NC 28398
Review
Excellent service!
Herman - Warsaw, NC 28398
Norman  A.
Norman A. Checked in
Ran Drill snake threw line twice to get unclog fill up bolts side of sink twice drain great
Warsaw, NC 28398
Landen  H.
Landen H. Checked in
Tech washed and serviced unit and found no challenges at this time tech recommended adding surge protection to sys customer approved. unit is up and cooling with a delta t of 25.
Warsaw, NC 28398
Joseph C.
Joseph C. Checked in
Tech found breaker for freezer is tripping again, tech reviewed previous notes and found buss bar that breaker connects to is completely melted. Tech informed customer to have electrician replace disconnect as we do not replace this style.
Warsaw, NC 28398
Joseph C.
Joseph C. Checked in
Tech installed VP8000 and schedule for both systems to be serviced customer is selling home so will not be getting on service agreement.
Warsaw, NC 28398
Norman  A.
Norman A. Checked in
Chris said come back due to toilet be concreted to the title he would come with Monday is fine with customer
Warsaw, NC 28398
Kyle W.
Kyle W. Checked in
(RTU #3) FOUND 90A DISCONNECT FUSE BLOWN PER PREVIOUS DIAGNOSIS. REPLACED FUSE AND FOUND FAULTY THERMOSTAT RECEIVING VOLTAGE, BUT NO DISPLAY. REPLACED THERMOSTAT, PROGRAMMED, AND CYCLED COOLING. 20A FUSE BLOWING WITH COOLING CALL. FOUND BOTH (3) POLE CONTACTORS SHORTED, AS WELL AS 1 OF 2 CONDENSER FAN MOTORS. REPLACED BOTH CONTACTORS. JERRY WILL CALL WITH PRICING OF CONDENSER FAN MOTOR REPLACEMENT. WILL NEED TO RETURN WITH MOTOR AND 20A FUSE AFTER APPROVAL. SPOKE WITH MRS. HUBBARD REGARDING TODAYS FINDINGS. HANDED OVER RTU #2 TO FIELD SUPERVISOR. CIRCUIT #1 PRESSURES ARE LOW DUE TO LEAK IN EVAPORATOR COIL PER PREVIOUS DOCUMENT. FIELD SUPERVISOR WAS NEVER NOTIFIED PREVIOUSLY ACCORDING TO MRS. HUBBARD.
Warsaw, NC 28398
Joseph C.
Joseph C. Checked in
Upon arrival customer stated duct was down, tech found 15-20ft branch line ripped and fallen. Tech quoted repair but recommended replacing whole duct system due to age. Field supervisor going to get in contact with customer
Warsaw, NC 28398
Kenny C.
Kenny C. Checked in
Performed ESA, no issues at todays visit. Tech cleaned and serviced system.
Warsaw, NC 28398
Review
Derek was very professional. Called me when he arrived like I asked and took the time to explain what he was doing and what was wrong. Told me where I could understand what he was going to do and gave me options. Great experience.
QUINN - Warsaw, NC 28398
Review
Good choice for J and Sons.
NUNN - Warsaw, NC 28398
Review
Landon is as very polite and professional. I walked him around and showed him where everything is that he asked about. Very attentive and his personality was perfect for customer contact. Whoever made that hire should feel good about it.
QUINN - Warsaw, NC 28398
Review
Michael is welcome back at US Cold anytime. Thanks for the service, Nick Johnson.
United States Cold Storage - Warsaw, NC 28398
Review
Service always Great with Jacksons. Technician was very nice and explained plainly and answered all our questions.
NUNN - Warsaw, NC 28398
Review
Great Service by Friendly Technician
Andrea - Warsaw, NC 28398
Review
Great Service. Serviceman was competent, polite, and respectful.
WAYNE - Warsaw, NC 28398
Review
Every thing was done
WESLEY - Warsaw, NC 28398
Review
Great Service
SPECIAL - Warsaw, NC 28398
Review
Nice young man. Knew what he was doing. Respectful.
WAYNE - Warsaw, NC 28398
Review
Technician seemed knowledgeable about the service he provided. He showed an awareness for potential problems that may have caused my equipment to work/ not work properly.
SYLVIA - Warsaw, NC 28398
Review
Jason had to do a lot of extra cleaning due to the UV light not working. Changing out the ballast for no charge was wonderful. We would love to see Jason everytime!
Tom - Warsaw, NC 28398
Review
After our ac wasn’t working right on 4th July weekend. Jackson and sons came out right away and got us going.
JASON - Warsaw, NC 28398
Review
Great service
CHERYL - Warsaw, NC 28398
Review
Good maintenance service
SYLVIA - Warsaw, NC 28398
Review
He was very attentive to his job. He answered all our questions & he’s a very polite young man.
CINDY - Warsaw, NC 28398
Review
Good service with Tech Cuyler
ANDREA - Warsaw, NC 28398
Review
Nice young man and efficient.
Nunn - Warsaw, NC 28398
Review
Can trust their expert opinion on repairs and or replacement parts only when needed.
DANNY - Warsaw, NC 28398
Review
Was very pleasant person. Diligently did his job and explained everything that needed explaining. Nice person to deal with.
Gail - Warsaw, NC 28398
Review
Great customer service and knowledge of the AC system
Francisco - Warsaw, NC 28398
Review
Donnie was extremely tedious and thorough. He spent time to explain what he was going to do and why. He also explained the operation of the AC system and how it should respond to the maintenance he applied.
Junior - Warsaw, NC 28398
Review
Donnie was extremely tedious and thorough. He spent time to explain what he was going to do and why. He also explained the operation of the AC system and how it should respond to the maintenance he applied.
Junior - Warsaw, NC 28398
Review
Work was done quickly and the men arrived when they said they would
Sylvia - Warsaw, NC 28398

Dependable Service Throughout Eastern NC

When you need heating or air conditioning repairs, maintenance or system replacements, you need a company you can count on for dependability and quality service. Contact us at Jackson & Sons at 919-734-9611. Our professional team of technicians look forward to providing energy efficient and cost effective solutions to keep your home or business comfortable at all times.

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Licensed, Bonded & Insured
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