Jackson and Sons has been serving the heating and air conditioning needs of Warsaw, NC residents and businesses since 1974.
Our reviews below from your neighbors in Warsaw, NC tell the story of our quality, dedication and commitment to customer service.
Recent Jobs and Reviews in Warsaw, NC
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Job Locations and Reviews
Norman A.
Fix leak under sink on 90
Warsaw, NC 28398
Landen H.
Tech washed and serviced unit and found od fan capacitor to be testing weak tech recommended replacement customer would like to wait for now. Tech found no other challenges at this time. Unit is up and heating and cooling properly at this time.
Warsaw, NC 28398
Landen H.
Tech washed and serviced both sys and found carrier unit to have a weak capacitor tech recommended replacement customer approved tech found no other challenges at this time. Both units are up and cooling Properly at this time.
Warsaw, NC 28398
Logan P.
Tech performed service on (2) trane split systems. Tech recommended media filters for upstairs and downstairs. Installed after customers approval. Delta t is within specification on both units and customer is satisfied with todays visit. Found no other challenges at todays visit.
Warsaw, NC 28398
Norman A.
Replacing Urinal, Toilet, and water filter. Re schedule due to need replacing gate valve need better time frame to do replacement with water off
Warsaw, NC 28398
Chris M.
Wants an estimate to replace 2 urinals and flush valves. Also replace I toilet and flush valve. Also replace water filter. Quote all together.
Warsaw, NC 28398
Romario T.
910-520-8610 Back system. Replaced a leaking indoor evaporator coil under manufacturer warranty.. brazed in the new coil and filter dryer while flowing nitrogen, pressure tested the system, pulled a vacuum below 500 microns and factory charged the system with R410a refrigerant. Tested system is cool mode afterwards. System is back cooling. Tech spoke with the homeowners over the phone and received approval for billing out for today’s repairs.
Warsaw, NC 28398
Caleb S.
Emailed quote to reinstall condensing unit back to original location.
Warsaw, NC 28398
Norman A.
Repair leak on black roll pipe main water line
Warsaw, NC 28398
Demarcus M.
REMOVE & RELOCATE CONDENSING UNIT
Warsaw, NC 28398
Joseph C.
Tech returned to perform leak search on system, tech found signs of oil in drain pan but did not pick up any leaks. Tech tested equipment and found leak detector not working properly, will need to return to verify leak, tech informed customer.
Warsaw, NC 28398
Luis R.
Tech found safety switch not wired in in the a/h next to attic door. Tech also found low refrigerant pressure on split near back door. Tech performed leak search but leak detector had gotten wet earlier tech suspects leak detector is not operating properly will need to reschedule with other leak detector.
Warsaw, NC 28398
Noah C.
Tech serviced and cleaned units per service agreement, upon arrival tech found second system contacter and 45 mfd capacitor bad, tech replaced capacitor and senior technician is coming to replace contacter customer approved repairs, first system is back up and running with a delta to of 19 degrees, second system was running and cooling with a delta t of 18 degrees, tech found no other challenges at this time.
Warsaw, NC 28398
Dalton B.
2 TON DURASTAR MINISPLIT HEAT PUMP
Warsaw, NC
Landen H.
Tech washed and serviced unit and found insulation on refrigerant lines to be deteriorated and falling apart tech recommended replacement customer approved tech also found primary pan to be full of water tech cleared pan and cut and cleared drain line unit is back draining properly at this time. Evap coil wasted rusted but no leaks at this time. Tech could no access crawl space due to vinyl under pending not have an access door. Unit is up and cooling with a delta t of 23. Customer scheduled plumbing call for sept 12th.
Warsaw, NC 28398
Ricardo T.
Tech washed and serviced unit and found drain clogged for the 2011 airhandler. Tech also found compressor capacitor testing severely weak tech replaced capacitor upon customer’s approval. Customer would like to be billed for renewal and capacitor replacement.
Warsaw, NC 28398
Ricardo T.
Tech washed and serviced unit and found no challenges at this time. Customer uses washable filters.customer will give us a call for renewal.
Warsaw, NC 28398
Joshua C.
Performed CMA inspection on 1 package heat pump. Upon arrival, technician observed the thermostat not satisfied. Upon further inspection tech found the filter severely clogged and the entry door slightly cracked open. After closing the door and changing the filter, the delta t improved to around 17-18 degrees. Challenge - previous notes show the compressor Megohm test to be RED. Technician tested again today and the reading stayed in the red zone for a few seconds and eventually settled down in between BAD and CAUTION. This is an indication that the compressor windings are still wearing down and due for failure. Tech notified field supervisors office for a follow up.
Warsaw, NC 28398
Caleb S.
Emailed proposal to move condensing unit to Mrs. Michelle Quinn, she is going to talk with Mr. Kim and Mr. Robin and be back in contact with us.
Warsaw, NC 28398
Aidan T.
Tech replaced faulty indoor TXV. Had to retrofit due to the different size of copper pipe and TXV orientation. After vacuum was complete, tech reinserted valve core and found it was leaking. Replaced valve core and leak appears to have stopped. Charged 6lbs 14oz 410A. System is operating normally at Hutchison time.
Warsaw, NC 28398
Aidan T.
- Tech arrived to confirm diagnosis from previous tech. - Tech found system displaying same behavior as before. Ran system through several cycles of heat/cool through thermostat to confirm which TXV was failing. Pressure exceeded 675PSIG discharge and began short-cycling until failing due to soft lockout. Tech diagnoses faulty indoor mechanical TXV. Customer approved estimate to replace TXV.
Warsaw, NC 28398
Aidan T.
Tech was informed upon arrival that this system belongs to a relative of the customer who called for this repair, and that all part replacements and service agreements will be decided by the relative at a future date. Tech found a tripped 100A breaker in sub panel. Tech discovered a shorted 240V line from compressor contactor to heat kit contactor due to the wire being sandwiched between blower door and internal metal bracket. Repaired wire short and continued examining the system. Tech found weak capacitor 9MFD out of range for Com-Herm and 2MFD from Com-Fan/Herm-Fan. Also observed partially broken thermostat with missing base plate and battery compartment. Advised customer of all these issues and provided estimates for repair. Customer will forward these estimates to their relative for approval. System is operating normally at this time.
Warsaw, NC 28398
David S.
-Customer states system blows air but outside compressor not running. -Found low voltage call on thermostat wire at condenser but compressor contactor not engaged. Unit has a flash code fault of 4 flashes (hard lockout). Recommend system operation check to identify any challenges that may have caused lockout. Customer approved system performance check. -Found pressures below expected. Suction pressure very low, indicating system has problems with refrigeration cycle. System goes into soft lockout when operating, after repeated lockouts systems goes into hard lockout. Confirmed no blockages in air flow. Checked condition of air filter, evaporator coil, and operation of blower motor. -Added 1 lb of refrigerant per customer approval for testing purposes. Found high head pressure. Anticipate bad TXV. Recommend office dispatch follow up for second opinion/verification. -Customer requests Monthly Premium Maintenance Plan.
Warsaw, NC 28398
Review
Norman A.
Ran Drill snake threw line twice to get unclog fill up bolts side of sink twice drain great
Warsaw, NC 28398
Landen H.
Tech washed and serviced unit and found no challenges at this time tech recommended adding surge protection to sys customer approved. unit is up and cooling with a delta t of 25.
Warsaw, NC 28398
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