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Walnut Creek NC Heating Air & Conditioning Services

Jackson and Sons has been serving the heating and air conditioning needs of Walnut Creek, NC residents and businesses since 1974.

Our reviews below from your neighbors in Walnut Creek, NC tell the story of our quality, dedication and commitment to customer service.

Local Reviews
for Walnut Creek, NC

Jackson & Sons Rated 4.9 out of 5 stars based on 45 customer reviews

Customers say: The reviews exhibit a positive overall sentiment, with a significant number of reviews expressing satisfaction and praise for the services provided by Jackson and Sons. The positive reviews highlight aspects such as excellent service, polite and informative technicians, quality installations, and friendly and helpful office staff. The recurring themes in the positive reviews include professionalism, punctuality, and the ability to address customer concerns effectively. However, there are also a few negative reviews, which primarily focus on issues such as delayed response times, scheduling conflicts, and dissatisfaction with the quality of work. The negative reviews mention specific instances where customers experienced problems or were not completely satisfied with the services provided. Overall, the sentiment of the reviews is positive, with a slight inclination towards the positive side. The recurring themes in the positive reviews indicate that Jackson and Sons generally provides high-quality services and strives to meet customer expectations. However, it is important to note that the negative reviews should not be overlooked, and the company should continue to work towards improving its services and addressing any issues that may arise.

Our Reviews by City

1, NC (1)
9, NC (2)
Ayden, NC (26)
Dudley, NC (121)
Dunn, NC (16)
Fork, NC (25)
Kenly, NC (79)
Selma, NC (90)


Map of Walnut Creek, NC 27534

Superb service




Review of Jackson & Sons

Our service guy was awesome. Very polite, hard working, courteous and professional. Explained the complex issues simply yet completely.

Walnut CreekNC27534 35.3025-77.8725

Response from Jackson & Sons:

Thank you for the wonderful review and for taking the time to share your feedback.


Map of Walnut Creek, NC 27534

Awesome service!!




Review of Jackson & Sons

Service rep was thorough and polite. Explained everything and made sure we were satisfied.

Walnut CreekNC27534 35.3025-77.8725

Response from Jackson & Sons:

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.


Map of Walnut Creek, NC 27534

Excellent maintenance visit




Review of Jackson & Sons

Walnut CreekNC27534 35.3075-77.8625

Response from Jackson & Sons:

We are incredibly grateful that you took the time out to leave us a 5-Star review.


Map of Walnut Creek, NC 27534

Great service on mid-year checkup.




Review of Jackson & Sons

Walnut CreekNC27534 35.3125-77.8675

Map of Walnut Creek, NC 27534

Great




Review of Jackson & Sons

Matthew did a very good job for me today ! He explained everything very well . You are lucky to have him as an employee

Walnut CreekNC27534 35.3025-77.8725

Map of Walnut Creek, NC 27534

Zach




Review of Jackson & Sons

Zach was awesome

Walnut CreekNC27534 35.3025-77.8775

Map of Walnut Creek, NC 27534

Great service!




Review of Jackson & Sons

Jackson and Sons technicians are the best. They are thorough and polite.

Walnut CreekNC27534 35.3125-77.8675

Map of Walnut Creek, NC 27534

Thanks




Review of Jackson & Sons

Walnut CreekNC27534 35.3025-77.87

Map of Walnut Creek, NC 27534

Great Service




Review of Jackson & Sons

Walnut CreekNC27534 35.31-77.865

Map of Walnut Creek, NC 27534

Consistent quality service




Review of Jackson & Sons

Walnut CreekNC27534 35.3-77.865

Great service




Review of Jackson & Sons

Zach Thornton was my service guy. He was very informative and efficient. He did an awesome job

Walnut CreekNC27534 35.3125-77.8675

Great service experience




Review of Jackson & Sons

Zach was professional and precise in completing the service and cleaning of our unit. Great job!

Walnut CreekNC27534 35.31-77.865

Great service, very polite and thorough




Review of Jackson & Sons

Walnut CreekNC27534 35.31-77.8675

Great service!




Review of Jackson & Sons

I have spoken with Caleb on the phone many times. It was nice to meet him. He was very knowledgeable and so very nice.

Walnut CreekNC27534 35.3025-77.87

Caleb Smith is so professional and kind.




Review of Jackson & Sons

Thank you for getting to us quickly. Caleb Smith is such a great guy and technician.

Walnut CreekNC27534 35.3025-77.8775

Great service/ professional




Review of Jackson & Sons

Work was completed with excellent explanations and in a timely manner. Use of photographs to show equipment conditions and recommendations for services was excellent

Walnut CreekNC27534 35.315-77.8625

Great company




Review of Jackson & Sons

Walnut CreekNC27534 35.3025-77.87

Timely Professional Service




Review of Jackson & Sons

Matthew showed up on time on a Saturday morning. Quickly diagnosed our problem and provided several repair or replace options at a variety of price points. Highly recommend!

Walnut CreekNC27534 35.3125-77.8675

Another great service.




Review of Jackson & Sons

Walnut CreekNC27534 35.31-77.865

Very Professional




Review of Jackson & Sons

Thanks for the help Caleb! Nice job as always from Jackson and Sons.

Walnut CreekNC27534 35.3025-77.87

Great service




Review of Jackson & Sons

Professional and friendly service from Noah today. Fine representative of your company.

Walnut CreekNC27534 35.3025-77.8725

Good service, but left a mess for us to clean up




Review of Jackson & Sons

Had our dryer vent cleaned. They were courteous and and quick. But left a huge mess out side the vent. Massive pile of lint wasn’t cleaned. It then rained and spread lint all over the side of our White House. Recommend take time to go behind them and make sure they removed all the debris.

Walnut CreekNC27534 35.3125-77.8675

Prompt, friendly service




Review of Jackson & Sons

Walnut CreekNC27534 35.3-77.865

?




Review of Jackson & Sons

Walnut CreekNC27534 35.3125-77.8675

Great Service




Review of Jackson & Sons

Walnut CreekNC27534 35.315-77.8625

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