Wallace NC Heating & Air Conditioning Services

Wax seal bad leak around toilet and shower whole house back up is due to septic tank full

Customer stated upstairs and 1 room downstairs not heating. Tech found the vent to the downstairs room was closed off, tech opened vent and found normal airflow. Tech found the upstairs system as running heat strips only. Tech checked thermostat and found it not setup correctly. Tech set it to heat pump with B reversing valve for a Rheem system. Tech also found high head pressure and verified filter is good and back of coil is not blocked. Tech did find filter was installed backwards and installed correctly. System is 29 years old and is common for high head on a system of this age. Tech verified compressor passed Meg test. Tech also found the vent in the master bathroom closet is getting no airflow. Tech found the duct is on the ground in the crawl space and has been detached from the trunk and boot. Customer sent an estimate to replace that branch.

Called tech-support and discussed intermittent heating problems on this heater and found out that because the heater had not been flushed in seven years that tech-support could not diagnose or pinpoint a problem with the heater because of calcification buildup over seven years time. Tech-support said it would be a guessing game to try and start replacing parts in the heater to correct the problem their suggestions were heat, exchanger replacement, check valve replacement, and flow sensor replacement. Customer declined repairs at this time.

I replaced a regulator on a gas line and a fitting on a flex pipe that leads to the meter. The gas tech. tested everything and it passed.

Cleared out a chunk of dirt from the screen and did a flush on the unit for 45 min.

Flex pipe gas line. Chris will get fittings to return for repair tomorrow.

Ran toilet auger through the toilet and pushed the blockage through the toilet. Flushed toilet a bunch of times after and is flushing good now.

Laundry sink has a plugged up drain and is also connected by an s trap causing it to possibly not drain up to minimum standard. Both kitchen sink strainers look like they have been set into a type of concrete, which is not correct and could leak. Hallway bathroom has small amounts of debris in the sink pop up, which may cause slow draining. Master bath Delta shower valve has corrosion by the handle it looks like it has been leaking for a while. Master shower drain looks questionable if it’s sealed to the pipes. Missing showerhead in master bathroom. Master bathroom sink is also connected by a S trap, which may cause very slow draining of the sink. Also has galvanized water supply and drain pipes going to the master bath, vanity and toilet. The gas valve on the side of the house appears to be kinked and leaned over. Water heater piping looks very questionable on how it is connected with cross connections between hot and cold lines. Water to this house is not turned on at this time

Found rotted galvanized pipe going from outside the house to the inside. Replaced the rotted galvanized pipe with new pex pipe.

Wants a quote to install a new dishwasher, remove existing garbage disposal, re rough existing lavatory . Cap one lavatory and would also like a quote to relocate an upstairs thermostat and wants a quote to do a tune up on the hvac units

Performed ESA, tech cleaned and serviced system. Also jumped out heat and found all 5 burners firing properly. No issues found at today visit. Did speak with homeowner over the phone about surge protection.

Sloan Marapese met tech on site. Reported that another company has diagnosed two failed fan motors on large 78 ton condenser on the side of the building. Other company left a quote for two fan motors and two fan blades. Customer did not like the quote due to it being too high. Other company has also recommended replacing system. Uses R22. On arrival, tech confirmed that 4 of 6 fan motors are running. The other two are buzzing periodically but will not start. Fan blades are visually rusted to motor shafts. Motors are very large and data tag for motors are gone from UV sunlight. Replacing fan motors would require 2 techs, 2 motors, and 2 fan blades. System is running, but only 4 of 6 fan motors are. Would need office to use model and serial of unit to look up price to quote for motors. Says other company has submitted an OEM price and an aftermarket price. Need to look into solutions and contact customer back.

Ran sewer machine through the clean out in front of the house and didn’t clear anything with 100 foot of cable. Pulled manhole lid and found sewer 3 foot from the lid. City person was called and they are working on clearing the manhole blockage.

Replace Bidet toilet seat

Toto wash free toilet seat need be replace due to seat lead will not lock Chris is call to get price on replacement.

Found a hole in galvanized tee. Removed tee and repaired piping with new pex piping.

-Return to complete approved repairs: -System 2: Replace 2 pole 30 amp contactor on System ODU-2. System has been left off due to non operational blower motor May 2024. System was recommended for replacement at last service. Did not perform approved repairs. Turned off disconnect at air handler to ensure heat strips do not try to operate during cold season without blower motor operational. -System 3: Replace 7.5mfd outdoor fan motor capacitor on ODU-3. -System 5: Replace 2 pole 30 amp contactor on System ODU-5. -System 7: Replace 5mfd outdoor fan motor capacitor on ODU-7. -System 8: Replace 10mfd blower motor capacitor on IDU-8. Replace 12.5mfd capacitor and 1/4HP 1075 RPM Condenser Fan Motor on ODU-8. System has been left off due to prior diagnosis for multiple refrigerant leaks Dec 2023. System was recommended for replacement at that time. Did not perform approved repairs. -System 9: Install EZ Trap on IDU-9.

Stated exam rooms #3 and #4 have low airflow. Found both dampers for these rooms almost fully closed. Opened both dampers and airflow improved significantly. Spoke with Mr. Greggs. Billing today’s invoice.

Tech was informed upon arrival that AC is working properly, but (2) rooms have poor airflow. Both rooms were occupied when tech arrived. Unable to properly diagnose without access to rooms in question. Spoke with Mr. Greggs and collected service fee for today.

Sewer line was stopped up between the house and the septic tank.

Leaking in bath tub cartridge need be change

Looked at 2 water heaters for replacement and 4 toilets that are flushing slow. I recommended they replace both water heaters and 3 of the 4 toilets.

Tech inspected both duct work and the 2 systems. No challenges with the main unit(5ton). System to back bedroom has clogged and dirty condenser coils, causing low superheat and a low delta t. Low side and high side are within spec, unit will not cool correctly unit coils are cleaned. Recommended cleaning of condenser coils and maintenance plan. Homeowner declined both recommendations. Duct work does need to be replaced. Did inform homeowner both systems do have age on them and nothing last forever. No charge for todays visit due to recent visit.

Priced new duct system for main unit which is 5 ton. Home owner stated before she bought home the old unit was taller which she through meant it was bigger than current unit. Stated she thinks she needs bigger unit. Current unit is 5 ton. Explained to homeowner that is the largest residential system you can get .

Home owner wants whole house replumbed….i recommended another plumber for the job.