Jackson and Sons has been serving the heating and air conditioning needs of Vanceboro, NC residents and businesses since 1974.
Our reviews below from your neighbors in Vanceboro, NC tell the story of our quality, dedication and commitment to customer service.
Recent Jobs and Reviews in Vanceboro, NC
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Job Locations and Reviews
Alex R.
Went under the house and found several mix matched plumbing fittings and rigged up piping throughout the whole drainage system of the house. The house needs to have 100% re-pipe as far as the drainage piping. The water supply lines are in good condition and are pex material. House has previous signs of multiple back ups and stoppages with wipes everywhere under the house and waste under the house. I advised customer’s 100% of the drainage pipes need to be re-piped correctly by a licensed plumber.
Vanceboro, NC 28586
Matthew L.
Unit 2 for fellowship hall…..has correct fuses for air handler (60 amp) and condenser (40 amp). Correct wire size (6 gauge stranded wire). Breakers in main panel are 50 amp for air handler and 35 amp for condenser.
Vanceboro, NC 28586
Ricardo T.
Tech washed and serviced unit and found no challenges at this time. Customer will call for renewal.
Vanceboro, NC 28586
Norman A.
Unclog kitchen sink with whaat look like grease
Vanceboro, NC 28586
Matthew L.
Tech found thermostat for gas heater blank. Batteries are dead. Tech installed AAA batteries and found tstat screen lights up, but will not bring on heat. Tech touched R and W together. Heater lit. Tech checked programming and wiring of thermostat. It is correct, but tstat is faulty. Quoted price to replace thermostat. Customer declined. Says they will replace thermostat themselves. Went to collect system test fee. Customer reports she doesn't have the money. Billed per the office. Please print paper copy.
Vanceboro, NC 28586
Bryce C.
Have to get pricing together on three zone mini split and update customer
Vanceboro, NC 28586
Joseph C.
Upon arrival tech found system slightly iced over. Tech check refrigerant pressures and found system running at normal specs with 18 delta t. Customer stated he changed filters about a week ago and put thick filters in tech suspects system was still thawing out slowly, tech ensured proper operation of dampers no further challenges at today’s visit.
Vanceboro, NC 28586
Norman A.
Noticed that the toilet did not have a wax ring and the flange was loose. To address the issue, we went under the house and found that only a few pipes were properly glued. We recommend contacting the general contractor who did the remodel. Additionally, we observed that there is no roof vent on the plumbing, but there is a studor vent.
Vanceboro, NC 28586
Joseph C.
Upon arrival tech found mini split condenser off tech cycled power and system ran for 10 minutes with high suction pressure then shut off. Tech found error code was 4 way valve abnormality. Tech performed all steps to diagnose and found four way valve switching output was incorrect jumping from 3v to 19v, PCB board will need to be replaced.
Vanceboro, NC 28586
Joseph C.
Tech change remote and air handler displays to Fahrenheit.
Vanceboro, NC 28586
Matthew L.
Getting prices
Vanceboro, NC 28586
Joseph C.
Tech returned and replaced control board system back cooling with no challenges.
Vanceboro, NC 28586
Ricardo T.
Tech washed and serviced unit and found no challenges at this time. Tech was unable to pull blower due to unit trying to come off the wall.
Vanceboro, NC 28586
Derek J.
Upon arrival tech was informed thermostat was blank. Inspected system and found breaker at air handler wa left off, turned breaker on and system started up. Checked system and everything is operational at this time.
Vanceboro, NC 28586
Joseph C.
Tech found t stat wire connection on fan control board loose and will not secure good connection. Tech zipped tied connection to get cooling over the weekend and found t stat shorted. Customer had another t stat system is cooling need to order control board.
Vanceboro, NC 28586
Percy M.
TECH PERFORMED CMA FULL SERVICE ON 13 SPLIT SYSTEMS. SPLIT SYSTEM #7 FAN CAPACITOR RATED FOR 5mf TESTED WEAK AT 3.91mf. CAPACITOR DUE FOR FAILURE, RECOMMEND REPLACEMENT OF CAPACITOR. ALL OTTHER 12 HEAP PUMP CONDENSERS HAD PROPER CAPACITOR READINGS FOR BOTH FAN AND COMPRESSOR CAPACITORS. TECH CLEANED CONDENSER COILS AND OUTSIDE CABINETS OF ALL 13 HEAT PUMP CONDENSERS. TECH PERFORMED CMA FULL SERVICE ON 13 AIR HANDLERS , ALL AIR HANDLERS WERE COOLING PROPERLY AND TECH CLEANED DRAIN LINES OF AIR HANDLERS. AIR HANDLERS HAVE NO ISSUES AT CURRENT TIME. TECH COMPLETED FILTER CHANGE. THER ARE PICTURES AND A PERFORMANCE REPORT ATTACHED TO THIS INVOICE.
Vanceboro, NC 28586
Joseph C.
Upon arrival tech found contactor not allowing voltage through tech found ants in contactor. Tech replaced after approval system is back cooling with 18 delta t. Customer signed up for 1 time a year monthly
Vanceboro, NC 28586
Joseph C.
Upon arrival system was on and cooling with no challenges, customer stated it has been working on and off for a couple days tech found secondary drain pan full of water tech also found crack in drain pan. Field supervisor going to call to give options tech cleared secondary pan per customer request. Bill for work performed
Vanceboro, NC 28586
Chris M.
Replaced hose bib
Vanceboro, NC 28586
Demarcus M.
FELLOWSHIP HALL- 4 TON TRANE SPLIT SYSTEM
Vanceboro, NC 28586
Review
Chris M.
Repaired 3” pvc sewer line under house…..the fitting didn’t appear to have any glue on it
Vanceboro, NC 28586
Noah C.
Upon arrival tech found upstairs system void of refrigerant. Customer approved leak search, tech added nitrogen and found system to be leaking at suction like joint at evaporator. Tech quoted repair price and customer approved. Tech brazed leak and evacuated system, system held vacuum successfully. Tech weighed in 5lbs 4oz of R410A per manufacturer. Started system and monitored operation, system is back up and cooling. Recommended investing in service agreement.
Vanceboro, NC 28586
Romario T.
Found the indoor mortex coil freezing up upon arrival. R22 pressures of 36/155psi high superheat and low subcool, indications of a leak. Tech spotted a leak at the indoor coil on the left bottom side near the back. Tech provided the options to the homeowner, and would like to have the estimates sent over by email to review/discuss prior to making a decision, tech advised that it is not recommended to recharge the system even with AC leak freeze(leak stopper). Field supervisor visit was declined for now. Homeowners stated that they will call when they are ready to move forward with a decision. System is down for now.
Vanceboro, NC 28586
Review
Kyle W.
(FELLOWSHIP HALL/KITCHEN UNIT) FOUND AIR HANDLER UNLEVEL CAUSING DRAINAGE CHALLENGES. ADDED RUBBER BLOCK UNDERNEATH BACKSIDE OF AIR HANDLER, CLEARED LINE AND TESTED DRAINAGE WITH NO FURTHER CHALLENGES. ADDED PVC UNION. JEREMY APPROVED REPAIRS. (OTHER END FELLOWSHIP HALL UNIT) R22 SYSTEM IS IN OVERALL POOR SHAPE DUE TO AGE. MAY BE STRUGGLING ON HOT DAYS. PRESSURES WITHIN SPECS. OD FAN MOTOR AMPING AT PEAK OF RATING, BLOWER MOTOR BEARINGS ARE NOISEY. COSTLY REPAIRS NOT RECOMMENDED. HANDED OVER TO FIELD SUPERVISOR. 13 TOTAL SYSTEMS IN NEED OF CMA MAINTENANCE. NO LONGER BEING COVERED THROUGH LOCAL COMPANY. HANDED OVER TO FIELD SUPERVISOR AS WELL.
Vanceboro, NC 28586
Matt C.
Tech performed esa on carrier split electric furnace Found no challenges at todays visit Recommend adding ac renew, customer wasn’t home tech built so estimate
Vanceboro, NC 28586
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