Vanceboro NC Heating & Air Conditioning Services

Jackson and Sons has been serving the heating and air conditioning needs of Vanceboro, NC residents and businesses since 1974.

Our reviews below from your neighbors in Vanceboro, NC tell the story of our quality, dedication and commitment to customer service.

Recent Jobs and Reviews in Vanceboro, NC

Rated 5.0 out of 5 stars based on 10 customer reviews

Customers say: The reviews exhibit a positive sentiment, with a majority of customers expressing satisfaction with the services provided by Jackson and Sons. The positive reviews highlight the professionalism, courtesy, and expertise of the technicians, as well as their prompt and efficient service. Customers appreciate the thorough explanations of the issues and the solutions provided, along with the friendly and knowledgeable technicians. The recurring themes include punctuality, professionalism, and the ability to address problems effectively. However, there are a few negative reviews that mention issues with the service, such as parts not being available or problems not being fully resolved in one visit. Overall, the reviews suggest that Jackson and Sons provides reliable and high-quality HVAC services, with a focus on customer satisfaction and technical expertise.

Our Local Reviews by City

Job Locations and Reviews

Alex R.
Alex R. Checked in
Installed a new diaphragm in women’s toilet and is working properly now. Looked at ice machine in the break room and the ice machine does have water flowing to the unit. Freezer in other building was working when the customer opened the door and checked it.
Vanceboro, NC 28586
Romario  T.
Romario T. Checked in
Tested system in defrost mode and found the heat strip fuse links blown, Tech recommended having the system under a maintenance plan to help prolong the life of the equipment and perform efficiently. Tech replaced 2 fuse links and tested system in heat mode afterwards. Customer approved today’s repairs and invested into yearly PSA(premium service agreement). Customer would like their first visit either Monday or Tuesday next week. Collect via check.
Vanceboro, NC 28586
Amber W.
Amber W. Checked in
Install Trane 4 Ton Package Heat Pump With WiFi Programmable Thermostat With Surge Protector
Vanceboro, NC 28586
Review
Knowledgeable
Richard - Vanceboro, NC 28586
Review
Professional, courteous, timely. Knowledgeable service. A pleasure to do business with.
Richard - Vanceboro, NC 28586
Mike A.
Mike A. Checked in
Sold
Vanceboro, NC 28586
Derek J.
Derek J. Checked in
Upon arrival tech was informed that system would freeze in heat mode, outdoor fan would not run consistently and heat strips might be burnt out. Inspected system and found the condenser fan motor failed. The heat strips had the breakers inside system turned off, turned breakers on and heat strips started working. Tech also suspects restriction in outdoor metering device due to it freezing during heat mode but not cooling. Tech contacted office to have field supervisor come out due to extensive repairs and age of system and performed handoff. System does have heat strip heat.
Vanceboro, NC 28586
Norman  A.
Norman A. Checked in
Re plumbing kitchen sinks
Vanceboro, NC 28586
Norman  A.
Norman A. Checked in
PVC 1 in bust on male adapter
Vanceboro, NC 28586
Alex R.
Alex R. Checked in
Went under the house and found several mix matched plumbing fittings and rigged up piping throughout the whole drainage system of the house. The house needs to have 100% re-pipe as far as the drainage piping. The water supply lines are in good condition and are pex material. House has previous signs of multiple back ups and stoppages with wipes everywhere under the house and waste under the house. I advised customer’s 100% of the drainage pipes need to be re-piped correctly by a licensed plumber.
Vanceboro, NC 28586
Matthew L.
Matthew L. Checked in
Unit 2 for fellowship hall…..has correct fuses for air handler (60 amp) and condenser (40 amp). Correct wire size (6 gauge stranded wire). Breakers in main panel are 50 amp for air handler and 35 amp for condenser.
Vanceboro, NC 28586
Ricardo  T.
Ricardo T. Checked in
Tech washed and serviced unit and found no challenges at this time. Customer will call for renewal.
Vanceboro, NC 28586
Norman  A.
Norman A. Checked in
Unclog kitchen sink with whaat look like grease
Vanceboro, NC 28586
Matthew L.
Matthew L. Checked in
Tech found thermostat for gas heater blank. Batteries are dead. Tech installed AAA batteries and found tstat screen lights up, but will not bring on heat. Tech touched R and W together. Heater lit. Tech checked programming and wiring of thermostat. It is correct, but tstat is faulty. Quoted price to replace thermostat. Customer declined. Says they will replace thermostat themselves. Went to collect system test fee. Customer reports she doesn't have the money. Billed per the office. Please print paper copy.
Vanceboro, NC 28586
Bryce C.
Bryce C. Checked in
Have to get pricing together on three zone mini split and update customer
Vanceboro, NC 28586
Joseph C.
Joseph C. Checked in
Upon arrival tech found system slightly iced over. Tech check refrigerant pressures and found system running at normal specs with 18 delta t. Customer stated he changed filters about a week ago and put thick filters in tech suspects system was still thawing out slowly, tech ensured proper operation of dampers no further challenges at today’s visit.
Vanceboro, NC 28586
Norman  A.
Norman A. Checked in
Noticed that the toilet did not have a wax ring and the flange was loose. To address the issue, we went under the house and found that only a few pipes were properly glued. We recommend contacting the general contractor who did the remodel. Additionally, we observed that there is no roof vent on the plumbing, but there is a studor vent.
Vanceboro, NC 28586
Joseph C.
Joseph C. Checked in
Upon arrival tech found mini split condenser off tech cycled power and system ran for 10 minutes with high suction pressure then shut off. Tech found error code was 4 way valve abnormality. Tech performed all steps to diagnose and found four way valve switching output was incorrect jumping from 3v to 19v, PCB board will need to be replaced.
Vanceboro, NC 28586
Joseph C.
Joseph C. Checked in
Tech change remote and air handler displays to Fahrenheit.
Vanceboro, NC 28586
Matthew L.
Matthew L. Checked in
Getting prices
Vanceboro, NC 28586
Joseph C.
Joseph C. Checked in
Tech returned and replaced control board system back cooling with no challenges.
Vanceboro, NC 28586
Ricardo  T.
Ricardo T. Checked in
Tech washed and serviced unit and found no challenges at this time. Tech was unable to pull blower due to unit trying to come off the wall.
Vanceboro, NC 28586
Derek J.
Derek J. Checked in
Upon arrival tech was informed thermostat was blank. Inspected system and found breaker at air handler wa left off, turned breaker on and system started up. Checked system and everything is operational at this time.
Vanceboro, NC 28586
Joseph C.
Joseph C. Checked in
Tech found t stat wire connection on fan control board loose and will not secure good connection. Tech zipped tied connection to get cooling over the weekend and found t stat shorted. Customer had another t stat system is cooling need to order control board.
Vanceboro, NC 28586
Percy M.
Percy M. Checked in
TECH PERFORMED CMA FULL SERVICE ON 13 SPLIT SYSTEMS. SPLIT SYSTEM #7 FAN CAPACITOR RATED FOR 5mf TESTED WEAK AT 3.91mf. CAPACITOR DUE FOR FAILURE, RECOMMEND REPLACEMENT OF CAPACITOR. ALL OTTHER 12 HEAP PUMP CONDENSERS HAD PROPER CAPACITOR READINGS FOR BOTH FAN AND COMPRESSOR CAPACITORS. TECH CLEANED CONDENSER COILS AND OUTSIDE CABINETS OF ALL 13 HEAT PUMP CONDENSERS. TECH PERFORMED CMA FULL SERVICE ON 13 AIR HANDLERS , ALL AIR HANDLERS WERE COOLING PROPERLY AND TECH CLEANED DRAIN LINES OF AIR HANDLERS. AIR HANDLERS HAVE NO ISSUES AT CURRENT TIME. TECH COMPLETED FILTER CHANGE. THER ARE PICTURES AND A PERFORMANCE REPORT ATTACHED TO THIS INVOICE.
Vanceboro, NC 28586
Joseph C.
Joseph C. Checked in
Upon arrival tech found contactor not allowing voltage through tech found ants in contactor. Tech replaced after approval system is back cooling with 18 delta t. Customer signed up for 1 time a year monthly
Vanceboro, NC 28586
Joseph C.
Joseph C. Checked in
Upon arrival system was on and cooling with no challenges, customer stated it has been working on and off for a couple days tech found secondary drain pan full of water tech also found crack in drain pan. Field supervisor going to call to give options tech cleared secondary pan per customer request. Bill for work performed
Vanceboro, NC 28586
Review
I called about my sewage pipes under the house and I got an appointment the sassy . They came within 2 hours and fixed the issue in 30 minutes. I was pleased with the work.
Gracie - Vanceboro, NC 28586
Review
Jackson and Sons has always given us great service and installations. We have replaced 7 of our 13 units in the last 5 years. Job is always clean professionally done and on time!
Jeremy R - Vanceboro, NC 28586
Review
Your tech was very good and understanding
Clara - Vanceboro, NC 28586
Review
Always on time and professional
ROGERS - Vanceboro, NC 28586
Review
J&S is always very professional, courteous, and efficient.
WVCOG - Vanceboro, NC 28586
Review
Very professional
JEREMY - Vanceboro, NC 28586
Review
Used these guys for years very good
Mr - Vanceboro, NC 28586
Review
Satisfied.
Georgia - Vanceboro, NC 28586

 

Dependable Service Throughout Eastern NC

When you need heating or air conditioning repairs, maintenance or system replacements, you need a company you can count on for dependability and quality service. Contact us at Jackson & Sons at 919-636-6222. Our professional team of technicians look forward to providing energy efficient and cost effective solutions to keep your home or business comfortable at all times.

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Why Jackson & Sons

Licensed, Bonded & Insured
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5 Star Service
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