Jackson and Sons has been serving the heating and air conditioning needs of Trenton, NC residents and businesses since 1974.
Our reviews below from your neighbors in Trenton, NC tell the story of our quality, dedication and commitment to customer service.
Recent Jobs and Reviews in Trenton, NC
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Job Locations and Reviews
Joseph C.
Tech arrived and found no airflow coming from vents on back side of house, tech found major water leak in crawl space caused supply line to collapse and fill with water. Water leak will need to be addressed first husband is a plumber so he is going take car of it. Tech left quote for duct repair 4feet of 12in flex and fix three way splice.
Trenton, NC 28585
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Kyle W.
Installed PlasmaPure whole house air purifier.
Trenton, NC 28585
Kyle W.
Performed ESA on (1) Bryant Split Heat Pump System. Re-taped loose insulation from air handler panel. Left extra filters with Mr. Strickland. Built estimate for PlasmaPure air purifier due to small amount of mildew substance within in air handler before cleaning. System is operating and draining properly.
Trenton, NC 28585
Percy M.
PERFORMED CMA FULL SERVICE ON 3 SPLIT SYSTEMS. SPLIT SYSTEM #1 FAN CAPACITOR RATED FOR 5mf TESTED WEAK AT 3.82mf. CAPACITOR DUE FOR FAILURE, RECOMMEND REPLACEMENT OF CAPACITOR. THERE IS AN ESTIMATE PROVIDED FOR REPLACEMENT OF CAPACITOR FOR SPLIT SYSTEM #1. ALL SYSTEMS ARE PERFORMING PROPERLY AND COOLING PROPERLY AT THIS TIME. CLEANED SYSTEMS CONDENSER AND EVAPORATOR COILS, ALSO COMPLETED FILTER CHANGE AND FLUSHED ALL DRAIN LINES. THERE ARE PICTURES AND A PERFORMANCE REPORT ATTACHED TO THIS INVOICE.
Trenton, NC 28585
Caleb S.
Emailed proposal. Customer has other quotes scheduled and will call back once they make a decision.
Trenton, NC 28585
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Joseph C.
Tech arrived and found system and thermostat operating properly, tech pulled t stat off wall and found lots of moisture in thermostat. Tech found hot humid air coming in from hole behind t stat, tech sealed with foam insulation and sealant. No further challenges at this time
Trenton, NC 28585
Derek J.
Upon arrival tech sealed hood from where underpinning was installed. Tech also replaced FP5000 with new VP8000 and wired for second stage. System is back operational at this time.
Trenton, NC 28585
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Spencer C.
Tech found system operating properly but customer stated thermostat just came back on and was showing an error before. Based on previous techs notes, tech suspects thermostat issue. Tech also found bugs in thermostat. Tech replaced thermostat and verified system is operating properly. Contactor warranty.
Trenton, NC 28585
Review
Joseph C.
Tech found system cooling properly upon arrival, tech noticed high humidity and found the fan was in the on position tech put back to auto system dropped 2 degrees while tech was on site. Customer explained issues with thermostat and it sounds like it had a t stat sensor error.
Trenton, NC 28585
Kyle W.
SYSTEM SET ON 60 UPON ARRIVAL. FOUND COMPRESSOR DRAWING PEAK OF AMP DRAW RATING, AND SYSTEM RUNNING HIGH HEAD PRESSURE DUE TO EXTREMELY CLOGGED CONDENSER COILS. FILTER COMPLETELY CLOGGED AS WELL. INVESTED IN PSA (1) SYSTEM. PERFORMED 1ST VISIT PER OFFICE. AMP DRAWS/PRESSURE BACK TO SPECS. SYSTEM IS 22 YEARS OLD AND MAJORITY OF CRAWLSPACE INSULATION HAS FALLEN, EXPOSING METAL DUCTS. CANNOT GUARANTEE SYSTEM PERFORMANCE ESPECIALLY ON HOT DAYS. SET TO 69 PER REQUEST.
Trenton, NC 28585
David S.
-Performed CMA Inspection on 1 Trane Split AC System and 1 Marvair wall Mount AC System. -Found no challenges with systems. Operating correctly at this time. Filter count/size should be updated per equipment list.
Trenton, NC 28585
Wayne T.
4 TON GOODMAN SPLIT SYTEM HEAT PUMP
Trenton, NC 28585
Kenny C.
Performed ESA, no issues at todays visit. Landscaping around system is in very poor condition. Poison ivy was located all around unit. Could not access certain parts of the system due to shrubs and poison ivy. Tech serviced unit the best as possible. Renewal to be billed out.
Trenton, NC 28585
Matthew L.
Tech found split system condenser not running due to a failed 35/5uf dual run capacitor. Customer approved housecall and capacitor. Renewed agreement on 2 system MSA. Put card on file. Next visit in 6 months. System is back cooling. Put warranty label on capacitor.
Trenton, NC 28585
Kyle W.
FOUND EVAPORATOR COIL DRIPPING INTO RETURN PLENUM DUE TO LOW R22 CHARGE/HEAVY CORROSION. SYSTEM IS 35 YEARS OLD EVAPORATOR COIL IS UNAVAILABLE FOR REPLACEMENT. HANDED OVER TO FIELD SUPERVISOR. UNABLE TO CONTACT TIM. MANAGEMENT REFERRED MRS. PRESLEY, WHO PAID FOR TODAYS VISIT VIA PHONE. PRESLEY- (704)-986-7242 CALL WITH PROPOSAL.
Trenton, NC 28585
Kyle W.
22 YEAR OLD R22 SYSTEM. FOUND OUTDOOR FAN MOTOR BEARINGS FAILING CAUSING HIGH AMP DRAW. DUAL RUN CAPACITOR WEAK. BLOWER CAPACITOR LEAKING OIL. COMPRESSOR WINDINGS IN CAUTION RANGE/OVER AMPING. EVAPORATOR COILS HEAVILY RUSTED. HANDED OVER TO FIELD SUPERVISOR.
Trenton, NC 28585
Kyle W.
RECOVERED REMAINING REFRIGERANT, REPAIRED LEAK AT DISCHARGE LINE, AND REPLACED FILTER DRIER. PASSED BOTH PRESSURE/VACUUM TESTS. ADDED FACTORY CHARGE OF 12LBS R410A. CYCLED IN HEATING/COOLING. PRESSURES WELL WITHIN SPECS. NO LEAK PRESENT AT TXV LINE. MOVED LINE AWAY FROM DISCHARGE TO PREVENT FURTHER RUBBING AND TAPED. WARRANTY.
Trenton, NC 28585
Kyle W.
FOUND SYSTEM ALMOST VOID OF REFRIGERANT UPON ARRIVAL. LOCATED OBVIOUS LEAK WHERE INDOOR TXV DISTRIBUTOR LINE ENTERS SUCTION LINE DUE TO VIBRATION RUBBING THROUGH. NEED TO ORDER AND REPLACE INDOOR TXV ASSEMBLY. CHARGED SYSTEM WITH 11LBS OF R410A FOR TIME BEING PER OFFICE. SYSTEM COOLING/HEATING AT THIS TIME. INVESTED IN ESA (1) SYSTEM.
Trenton, NC 28585
Romario T.
System #2 was not frozen upon arrival, based on CMA inspection, a modular variable speed indoor blower motor was found not operating correctly. Tech verified the operation of then blower motor and confirmed a faulty/failed indoor blower motor. Not having indoor airflow will cause the system to freeze. Tech provided an estimate for replacement as costumer requested and will like to wait on the repairs for now. System #2 is down for now.
Trenton, NC 28585
Percy M.
PERFORMED CMA INSPECTION ON 3 SPLIT SYSTEMS. UPON ARRIVAL, SPLIT SYSTEM 2 AIR HANDLER FOUND BLOWER MOTOR COMING ON A FEW SECONDS THEN GOING OFF, NOT STAYING RUNNING, DUE TO A BAD BLOWER MOTOR. RECOMMEND REPLACEMENT OF BLOWER MOTOR. VIDEO OF BLOWER MOTOR RUNNING ATTACHED. ALL OTHER STEMS PERFORMING PROPERLY.
Trenton, NC 28585
Review
Kenny C.
Performed ESA, tech washed and serviced unit. No issues at todays visit. Homeowner renewed PSA. Recommended surge protection.
Trenton, NC 28585
Kyle W.
FOUND INDUCER MOTOR BEARINGS FAILING CAUSING BURNT LIKE SMELL. REPLACED 521 INDUCER ASSEMBLY. CYCLED SEVERAL TIMES IN BOTH STAGES WITH NO CHALLENGES. CYCLED 2ND SYSTEM PER CUSTOMER REQUEST WITH NO CHALLENGES.
Trenton, NC 28585
Luis R.
Customer had used flex seal tape tech inspected and tape was holding good tech did add clear cualk to give a better secure seal unit is draining properly tech poured alge water and it flowed out customers did say to go ahead order pan
Trenton, NC 28585
Percy M.
PERFORMED CMA FULL SERVICE ON HEAT PUMP CONDESOR AND AC PACKAGE UNIT. AIR HANDLER HAS A CRACK IN DRAIN PAN. ESTIMATE PROVIDED.
Trenton, NC 28585
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