Trent Woods NC Heating & Air Conditioning Services

Tech performed service on (3) trane split systems & carrier gas split system. As tech was performing service, found media filters on upstairs system & downstairs system in needing of replacement. Installed and replaced (2) media filters after customers approval. Tech also found (2) uv bulbs in upstairs systems to be burnt and needing of replacement. Installed and replaced both uv bulbs after customers approval. Tech found downstairs system capacitor to be reading at lowest threshold. Capacitor rated 70 & 7.5mfd with +-3 . Capacitor is reading 67.8 mfd & 7.28 mfd. Informed customer about situation. Customer is aware and all ok at this time. Tech did not have 12x12x1 filter for master bedroom, will have to drop-off filter. Delta t is within specification on all 4 systems and customer is satisfied with todays service. Found no other challenges at today’s visit.

Tech found blower motor unable to start due to a completely failed and swollen capacitor. Tech replaced capacitor and found system heating properly. Tech also found system is an older system that lacks maintenance and recommended ESA. Tech also found ductwork in poor condition and recommended looking into replacing. Tech has relayed the information to the tenants daughter and she will send the invoice to the homeowner. Homeowner lives out of the United States.

Install Carrier 2 Ton Heat Pump With Coil With Plasma Air With Programmable Thermostat

Sold Consultation Code: ENG6N1017 EQUIPMENT BUNDLE IN SYSTEM 1 AHRI#: 210998515 | CC: 23600 AHRI#: 210998515 | CC: 23600 | SEER2: 15.2 | EER2: 12.5 | HSPF2: 7.5 Carrier Condenser 25SCA524A003 Carrier® Comfort™ - 2 Ton 14.3 SEER2 Residential Heat Pump Condensing Unit Quantity: 1 Multi Fan Coil FJ4DNXB24L00 2 Ton Residential Fan Coil Multipoise (Aluminum Coil) Quantity: 1 ACCESSORIES IN SYSTEM 1 Other Air Quality CUSTOM-29BJHR Plasma Air 602 Quantity: 1 Other Thermostats CUSTOM-76JUSW HONEYWELL FOCUS PRO 5000 (Package Systems) Quantity: 1 Tutco HVAC Add-Ons CE0901N10T Tutco - CE0901N10T - 10 kW Electric Heater (230-1) Quantity: 1 INSTALLATION ITEMS IN SYSTEM 1 32x60 Drain Pan Quantity: 1 36X40 Pad Quantity: 1 Build Unit Platform (Split) Quantity: 1 Change Breaker JS Quantity: 1 Foam Blocks (6) Quantity: 1 ICM Surge Protector Quantity: 1 Permit and Inspection Quantity: 1

Found the r22 upstairs split system voided on refrigerant. System was charged up last year by another company. Customer is looking forward to have the system replaced. Field supervisor will be informed and will contact the customer to provide a solution.

Upon arrival tech found EcoBee thermostat blank due to failed transformer. Found transformer was blown due to no low voltage fuse and shorted heat strip contactor. Replaced transformer and contactor, wired fuse into transformer. System is back up and heating. Invested in PSA, would like to alternate visits between upstairs and downstairs.

Tech found line set was looped multiple times causing oil traps. Tech informed customer on findings and recommended cutting lineset down to size. Customer approved. Tech performed repair. Once repaired tech found no other challenges with system. Tech educated customer on maintenance plan he will discuss with wife.

Tech preformed preventative maintenance and serviced system. Upon arrival, customer mentioned issues with allergies. Tech recommended plasma air. Customer invested in plasma air and comfort premium plan renewal. System is up and running with a delta t of 26.

Removed cartridges and seats and replaced them with new parts.

Rebuilt toilet downstairs and looked at the master tub. Need to order parts for the American standard tub valve.

Downstairs gas pack, pre-paid repair. Replace a faulty 2 stage inducer draft motor (carrier). Tech replaced the inducer draft motor under manufacturer warranty. Tested heating cycle for approximately 15 minutes. System is back heating.

Tech returned and replaced faulty ECM blower motor. After replacing blower, tech tested system. In low stage gas heat, only 2 of 3 burners lit. Tech pulled and cleaned burners. Put burners back in position. Tested low and high stage heat with no further issues. System is heating and cooling. Tech collected for repair.

Customer had downstairs thermostat shut off on arrival. Tech gave system a G fan call from Ecobee thermostat. Blower ran. Gave system a cooling call and walked to the unit. Unit was running, but blower was not. Disconnected Y wire nut so unit only has G call. Blower started and ran about 60 seconds and shut off. System still has a 24 volt G call. Tech measured 4 volts on speed tap 1, 7 volts on speed tap 2, and 5 volts AC on speed taps 3-5. Tech removed low voltage plug and jumped 24 volts directly to blower speed taps. Blower speed tap 1, 4, and 5 all responded and ran when jumped. Speed 3 and 4 did not run. Tech unplugged all 5 speed taps and common wire from low voltage connections to blower motor. Called for G. Tech got 24 volt output on Cool Lo terminal on ignition control board and 0 volts on the other 3 output terminals. No strange 4-7 volt ghost voltage at board with blower unplugged. Tech diagnosed faulty ECM blower motor. Motor is a 1 HP 5 speed Genteq constant torque blowe

Tech performed service on mitsubishi mini split & carrier split system. Tech did not have (1) 12x12 filter. Customer would like filter. Customer renewed maintenance plan. Found no other challenges at todays visit.

Upon arrival tech was informed thermostat was blank. Tech found system not receiving 240v from disconnect. Inspected disconnect and wires were burnt cause it to not have a good connection. Tech attempted to reuse disconnect but on and off switch was not working correctly. Installed new nonfused disconnect box and rewire line voltage. System is back operational at this time. No charge due to system being under full warranty.

Tech washed and serviced unit and found no challenges at this time. System is back up and cooling.

Presented proposal to customer. She is getting multiple quotes to replace unit/duct.

Tech found 120 volt breaker for gas furnace in right side garage panel to be turned off. Tech restored power to gas furnace and system is back cooling. Tech also found 70/7.5uf dual capacitor reading 6.7% weak on HERM side. No housecall per PSA. Tech billed breaker reset fee. Customer says he will call in to pay invoice tomorrow. Office approved billing. Tech set thermostat on 72 and locked doors.

Emailed proposal, customer is getting other quotes. Will contact us back once he receives all of his quotes.

Upon arrival tech installed new OEM motor and module. Started system up with no challenges.

Removed hot and cold stem and replaced the washers in them.

Tech washed and serviced unit (6months old) and found no challenges at this time. Unit is up and cooling with a delta t of 19. Will return tomorrow afternoon for plumbing call leaking tub faucet

Customer reported upstairs humidity to be high. Tech found blower speed to be set on high speed. Tech recommended changing blower speed to low to increase latent moisture removal capacity. Tech also found drain uninsulated. Attic stairs are unsealed. Tech recommended attic tent. Also found drain and 4 inches of suction pine uninsulated. Tech recommended insulating them. Also recommends having systems serviced twice per year. Customer approved all repairs and 1 system MSA for both systems alternating ever other visit. (Service each system once per year). Tech insulated drain and suction line. Changed blower speed from high to low and setpoint from 69 to 71. Installed Attic Tent. Replaced dual run capacitor. No further issues found. Tech collected for repairs and put card on file.

Performed ESA, tech cleaned and serviced both systems. No issues found at todays visit. Recommended surge protection, found standing water in crawlspace and informed homeowner. Homeowner stated they are in the process of getting crawlspace re done.

Upon arrival tech was informed system was not blowing air. Tech inspected system and found blower not running. Tech tried to jump variable speed motor to see if it would cycle on at 50% and still did not come on indicating that the motor isn’t working. Tech will consult with office on next steps.