Trent Woods NC Heating & Air Conditioning Services

Tech preformed preventative maintenance and serviced system. Upon arrival, customer mentioned issues with allergies. Tech recommended plasma air. Customer invested in plasma air and comfort premium plan renewal. System is up and running with a delta t of 26.

Removed cartridges and seats and replaced them with new parts.

Rebuilt toilet downstairs and looked at the master tub. Need to order parts for the American standard tub valve.

Downstairs gas pack, pre-paid repair. Replace a faulty 2 stage inducer draft motor (carrier). Tech replaced the inducer draft motor under manufacturer warranty. Tested heating cycle for approximately 15 minutes. System is back heating.

Tech returned and replaced faulty ECM blower motor. After replacing blower, tech tested system. In low stage gas heat, only 2 of 3 burners lit. Tech pulled and cleaned burners. Put burners back in position. Tested low and high stage heat with no further issues. System is heating and cooling. Tech collected for repair.

Customer had downstairs thermostat shut off on arrival. Tech gave system a G fan call from Ecobee thermostat. Blower ran. Gave system a cooling call and walked to the unit. Unit was running, but blower was not. Disconnected Y wire nut so unit only has G call. Blower started and ran about 60 seconds and shut off. System still has a 24 volt G call. Tech measured 4 volts on speed tap 1, 7 volts on speed tap 2, and 5 volts AC on speed taps 3-5. Tech removed low voltage plug and jumped 24 volts directly to blower speed taps. Blower speed tap 1, 4, and 5 all responded and ran when jumped. Speed 3 and 4 did not run. Tech unplugged all 5 speed taps and common wire from low voltage connections to blower motor. Called for G. Tech got 24 volt output on Cool Lo terminal on ignition control board and 0 volts on the other 3 output terminals. No strange 4-7 volt ghost voltage at board with blower unplugged. Tech diagnosed faulty ECM blower motor. Motor is a 1 HP 5 speed Genteq constant torque blowe

Tech performed service on mitsubishi mini split & carrier split system. Tech did not have (1) 12x12 filter. Customer would like filter. Customer renewed maintenance plan. Found no other challenges at todays visit.

Upon arrival tech was informed thermostat was blank. Tech found system not receiving 240v from disconnect. Inspected disconnect and wires were burnt cause it to not have a good connection. Tech attempted to reuse disconnect but on and off switch was not working correctly. Installed new nonfused disconnect box and rewire line voltage. System is back operational at this time. No charge due to system being under full warranty.

Tech washed and serviced unit and found no challenges at this time. System is back up and cooling.

Presented proposal to customer. She is getting multiple quotes to replace unit/duct.

Tech found 120 volt breaker for gas furnace in right side garage panel to be turned off. Tech restored power to gas furnace and system is back cooling. Tech also found 70/7.5uf dual capacitor reading 6.7% weak on HERM side. No housecall per PSA. Tech billed breaker reset fee. Customer says he will call in to pay invoice tomorrow. Office approved billing. Tech set thermostat on 72 and locked doors.

Emailed proposal, customer is getting other quotes. Will contact us back once he receives all of his quotes.

Upon arrival tech installed new OEM motor and module. Started system up with no challenges.

Removed hot and cold stem and replaced the washers in them.

Tech washed and serviced unit (6months old) and found no challenges at this time. Unit is up and cooling with a delta t of 19. Will return tomorrow afternoon for plumbing call leaking tub faucet

Customer reported upstairs humidity to be high. Tech found blower speed to be set on high speed. Tech recommended changing blower speed to low to increase latent moisture removal capacity. Tech also found drain uninsulated. Attic stairs are unsealed. Tech recommended attic tent. Also found drain and 4 inches of suction pine uninsulated. Tech recommended insulating them. Also recommends having systems serviced twice per year. Customer approved all repairs and 1 system MSA for both systems alternating ever other visit. (Service each system once per year). Tech insulated drain and suction line. Changed blower speed from high to low and setpoint from 69 to 71. Installed Attic Tent. Replaced dual run capacitor. No further issues found. Tech collected for repairs and put card on file.

Performed ESA, tech cleaned and serviced both systems. No issues found at todays visit. Recommended surge protection, found standing water in crawlspace and informed homeowner. Homeowner stated they are in the process of getting crawlspace re done.

Upon arrival tech was informed system was not blowing air. Tech inspected system and found blower not running. Tech tried to jump variable speed motor to see if it would cycle on at 50% and still did not come on indicating that the motor isn’t working. Tech will consult with office on next steps.

Selling home, US MC,

Upon arrival customer stated air handler had been sweating and unit is still making knocking noise. Tech measured humidity and found high humidity and dew point in attic due to recent weather. Tech was unable to replicate noise but reviewed customer video motor sounds like it locks up then starts, tech found when call was made motor had about a 5 second delay before starting. Tech replaced control module and motor would start as soon as call was made and with no noise.

Customer stated system has been freezing up. Found low on R410a charge due to leak at back area of evaporator coil. 19 year old system. Added 4lbs of R410a to achieve proper pressures for time being. Customer is aware this is only a bandaid. Costly repairs are not recommended. Field supervisor is scheduled.

Found thermostat display frozen. Reset thermostat and cycled with no challenges. Now reading accurate temperature.

Tech performed esa on split heat pump, customer wanted to hold pff renewal today

Tech returned and repaired broken branch line. Customer prepaid

Tech found 8” branch line split in crawl space, will need 8” splice collar customer already paid just in case he is not home.