Stantonsburg NC Heating & Air Conditioning Services

Jackson and Sons has been serving the heating and air conditioning needs of Stantonsburg, NC residents and businesses since 1974.

Our reviews below from your neighbors in Stantonsburg, NC tell the story of our quality, dedication and commitment to customer service.

Recent Jobs and Reviews in Stantonsburg, NC

Rated 4.9 out of 5 stars based on 28 customer reviews

Customers say: The reviews exhibit a positive sentiment, with a majority of customers expressing satisfaction with the services provided by Jackson and Sons. The positive reviews highlight the professionalism, courtesy, and expertise of the technicians, as well as their prompt and efficient service. Customers appreciate the thorough explanations of the issues and the solutions provided, along with the friendly and knowledgeable technicians. The recurring themes include punctuality, professionalism, and the ability to address problems effectively. However, there are a few negative reviews that mention issues with the service, such as parts not being available or problems not being fully resolved in one visit. Overall, the reviews suggest that Jackson and Sons provides reliable and high-quality HVAC services, with a focus on customer satisfaction and technical expertise.

Our Local Reviews by City

Job Locations and Reviews

Noah C.
Noah C. Checked in
Upon arrival tech found thermostat satisfied at 72 degrees. Ran system and found heat pump and heat strips operating properly. Found plastic fence around unit with leaves against condenser coil causing airflow restriction. Recommend removing fence, brushed leaves. Also found both air filters inside dirty. Recommended replacing. System is heating properly.
Stantonsburg, NC 27883
Landen  H.
Landen H. Checked in
Tech returned to drop off 24x24x1 filter
Stantonsburg, NC 27883
Norman  A.
Norman A. Checked in
Say house clog up again pull lied on septic tank is full with water again and didn’t fine leak me a home owner sat and meter didn’t turn
Stantonsburg, NC 27883
Aidan T.
Aidan T. Checked in
- Tech found failed hot surface igniter upon arrival. Advised customer no guarantee of long term operation considering age and condition of the furnace and recommended a full system replacement. Also recommended replacing the whole burner assembly on account of corrosion. Customer opted to only replace the igniter. - Tech replaced igniter and observed very low gas pressure. Gas valve was set to natural gas pressure at 3.02. Converted gas valve to LP and set pressures to 11.17/9.37. - Recommended premium service agreement; customer will inform office of decision. System is operating normally at this time.
Stantonsburg, NC 27883
Landon C.
Landon C. Checked in
Tech preformed preventative maintenance and serviced system. Tech found no challenges at this time. System is up and running with a delta t of 36.
Stantonsburg, NC 27883
Noah C.
Noah C. Checked in
Found limit switch failed at gas pack, replaced and tested. Did not have correct sized switch on truck. Will need to return with smaller switch or uni bit to drill mount hole bigger. Left switch off truck in unit through mount hole to get system running. Will need to return with new switch as customer approved estimate.
Stantonsburg, NC 27883
Wayne  T.
Wayne T. Checked in
Install custom filter grill
Stantonsburg, NC 27883
Aidan T.
Aidan T. Checked in
- Tech replaced failed ignition control board and confirmed proper operation. - Checked natural gas pressure reading 5.47/3.43 in second stage. - Advised customer that the compressor was reading in the caution zone during previous service visit. - Previous tech inspected the heat exchanger and found no concern. Advised customer that the system is aged and the warranty is expired - if any major repairs are needed, tech recommends replacing the system. - Sprayed insect repellent inside and around the package unit per customer request. Confirmed clean air filter and blower operation. - Draft inducer is drawing 0.34 amps in second stage. Customer inquired about lifespan - tech advised all components have the potential to fail at any time on account of age. - Tech recommended opening all the doors to circulate air. System is operating normally at this time. Collected check.
Stantonsburg, NC 27883
Chris A.
Chris A. Checked in
Tech washed and serviced unit. Upon arrival customer explained a burnt smell they had smelled a while ago, office couldn’t send anyone out and reccomended vacuuming return. Customer has not smelt burnt smell but reccomended media filter to keep build up from returning. Tech also reccomended replacing UV bulb. Customer not interested. Unit is operating properly holding a delta T of 19. Customer requested another 24x24x1 be dropped off.
Stantonsburg, NC 27883
Romario  T.
Romario T. Checked in
Tech found an ignition control board not sending 240V to the inducer motor. Tech found a cockroach on the back of the ignition board right where the inducer motor powers up from. Board is faulty and would need to be replaced. Customer approved ordering the ignition control board. Customer requested to expedite it if possible due to health conditions.
Stantonsburg, NC 27883
Amber W.
Amber W. Checked in
Replaced breaker for upstairs air handler and condenser. 50 amp in main panel for air handler and 30 amp for condenser in disconnect. Filter grill will not work in the return hole. Need to come back with a 30x42 flat transfer type grill.
Stantonsburg, NC 27883
Tyler T.
Tyler T. Checked in
Tech washed and serviced unit per service agreement, tech found no challenges while servicing system at today’s visit, the system is back up and running and holding a delta t of 20+ degrees
Stantonsburg, NC 27883
Review
Didn’t meet Wayne myself but my wife thought he was amazing! She said she has never been so pleased with anyone she’s ever dealt with in the service industry! She doesn’t throw around compliments lightly so it’s well deserved. 10/10
Ryan - Stantonsburg, NC 27883
Wayne  T.
Wayne T. Checked in
Install Carrier 3 Ton Heat Pump With Air Coil With (2) Plasma Air With WiFi Programmable Thermostat
Stantonsburg, NC 27883
Review
Great service!
Robin - Stantonsburg, NC 27883
Kyle W.
Kyle W. Checked in
Upon arrival found furnace showing 4 flash fault code for open limit. Tested limit switches found all closed indicating faulty ignition control board. Fault codes present instantly after cycling power without attempting to light also indicating faulty board. After cycling power several times control board intermittently worked and flame ignited. Found flame to be smooth until blower is energized flame begins to flicker orange and system shuts down indicating faulty heat exchanger. 21 year old system. Handed over to field supervisor. Shut gas off to system.
Stantonsburg, NC 27883
Joseph C.
Joseph C. Checked in
Tech arrived and found capacitors jumpers burnt in half and heat strip wire burnt not allowing both heat strips to come on. Tech repaired all burnt wires and installed surge protection after approval, all capacitors tested good system is now operating properly.
Stantonsburg, NC 27883
Spencer C.
Spencer C. Checked in
Running another call first
Stantonsburg, NC 27883
Review
Excellent
Robert - Stantonsburg, NC 27883
Tyler T.
Tyler T. Checked in
Tech washed and cleaned system there was an electrical issue and was not able to get temperatures or amps or anything will need to come back after issue is fixed, customer contacted Wayne electric to fix problem
Stantonsburg, NC 27883
Norman  A.
Norman A. Checked in
Whole house is back up pull septic tank lid it is full Replace leak gate valve on main water line
Stantonsburg, NC 27883
Romario  T.
Romario T. Checked in
Found extreme sud on the last burner and also on the orfice. Tech cleaned out the burners and unclogged the orfice, tested heat afterwards. System is back heating. Tech did recommend the customer to upgrade her membership to premium and also recommended to replace the 3 inshot burners due to extreme corrosion. Customer only wanted to upgrade the membership to premium and approved today’s repairs.system is back heating. Customer had a $25 off coupon.
Stantonsburg, NC 27883
Juan  R.
Juan R. Checked in
.
Stantonsburg, NC 27883
Dalton  B.
Dalton B. Checked in
Dug out under duct work and fixed drain line for air handler in the attic
Stantonsburg, NC 27883
Logan P.
Logan P. Checked in
Tech performed service on trane package unit. Homeowner was not home at the time. Tech talked over phone with customer. Customer did not renew maintenance plan, said will hold off. Delta t is within specification. Found no other challenges at todays visit.
Stantonsburg, NC 27883
Logan P.
Logan P. Checked in
Tech performed service on trane package unit. Recommend installation of Plasma Air to help aid bacterial growth on indoor blower and improve indoor air quality. Customer declined at this time. Delta t is within specification and customer is satisfied with todays visit. Found no other challenges at todays visit.
Stantonsburg, NC 27883
Review
Matthew was thorough, thoughtful, meticulous, and focused in customer satisfaction. He knows his business, for sure !! I trust him .
Meredeth - Stantonsburg, NC 27883
Landon C.
Landon C. Checked in
Tech preformed preventative maintenance and serviced both the upstairs and downstairs systems. Tech found UV Bulb to be blown in downstairs system and recommended replacing. Tech also recommended UV light for upstairs system. Customer would like to wait to replace UV Bulb and install UV Kit at this time. Both systems are up and running with a delta t of 18 and 23
Stantonsburg, NC 27883
Matthew L.
Matthew L. Checked in
Last visit 7.5 capacitor was reading 6.9. Tech confirmed capacitor is reading 6.879uf. Customer approved blower capacitor replacement. Blower is pulling 1.0 amps with new capacitor. Found no further issues at AHU. Compressor capacitor was reading 32.21uf last visit which is 7.9% weak. Replaced capacitor. Compressor megged green. Tech will test again next visit.
Stantonsburg, NC 27883
Review
Good kid. Which I knew he would be. I know his mom and dad
Steve - Stantonsburg, NC 27883
Review
David started up my units and was very professional. He explained how to operate them properly and answered all of my questions.
Michael - Stantonsburg, NC 27883
Review
He is always great to work with and very professional.
BAREFOOT - Stantonsburg, NC 27883
Review
My wife was very pleased with service . Ricardo preformed the check-up with a professional manner.
Walt - Stantonsburg, NC 27883
Review
Excellent Service!
DOWNING - Stantonsburg, NC 27883
Review
Excellent service
ELMORE - Stantonsburg, NC 27883
Review
Excellent service
ELMORE - Stantonsburg, NC 27883
Review
Very Good work
BEST - Stantonsburg, NC 27883
Review
Experience was very good. Very professional
BEST - Stantonsburg, NC 27883
Review
Great service always
ELMORE - Stantonsburg, NC 27883
Review
Service Tech was on time and very professional.
George - Stantonsburg, NC 27883
Review
Mate was knowledgeable, thorough, meticulous, and concerned about doing the job correctly.
Meredeth - Stantonsburg, NC 27883
Review
Very good on time experience what he was doing and fast
Odell - Stantonsburg, NC 27883
Review
Noah, from Jackson and Sons, is knowledgeable, conscientious, efficient, and attentive . He is also very courteous.
Meredeth - Stantonsburg, NC 27883
Review
Great job by our service technician Logan during our regularly scheduled system check up. He went the “extra mile” by helping us with a thermostat programming issue. Very satisfied customer here in Stantonsburg!
MIKE - Stantonsburg, NC 27883
Review
Continuing great service
Charles - Stantonsburg, NC 27883
Review
Great service
BILL - Stantonsburg, NC 27883
Review
Ricky came by today to do some routine maintenance on our new system and he was a wealth of knowledge. Very informative and great personality. I enjoyed having a conversation with him even after he was finished with the ‘checkup’.
Niki - Stantonsburg, NC 27883
Review
Top notch professional and courteous employees.
Bill - Stantonsburg, NC 27883
Review
I find Jackson and Son to be professional , prompt, efficient, and knowledgeable.
Meredeth - Stantonsburg, NC 27883
Review
The technician was polite to me and respectful of my home. He explained what he was going to do and when completed he told me what he had done.
Gertie - Stantonsburg, NC 27883

 

Dependable Service Throughout Eastern NC

When you need heating or air conditioning repairs, maintenance or system replacements, you need a company you can count on for dependability and quality service. Contact us at Jackson & Sons at 919-636-6222. Our professional team of technicians look forward to providing energy efficient and cost effective solutions to keep your home or business comfortable at all times.

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Why Jackson & Sons

Licensed, Bonded & Insured
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