Jackson and Sons has been serving the heating and air conditioning needs of Stantonsburg, NC residents and businesses since 1974.
Our reviews below from your neighbors in Stantonsburg, NC tell the story of our quality, dedication and commitment to customer service.
Recent Jobs and Reviews in Stantonsburg, NC
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Job Locations and Reviews
Noah C.
Returned to replace inducer draft assembly. Tested operation and second stage. System is heating properly.
Stantonsburg, NC 27883
Review
Noah C.
Replaced inducer draft assembly. Tech ran system and found when system ramped to second stage inducer got very loud. Removed vent cover and found wheel out of balance and hitting against housing. Tech left system in first stage for now to prevent noise. Will need to order new inducer and return to install.
Stantonsburg, NC 27883
Luis R.
Tech found induced draft motor wheel had rusted out not allowing the negative pressure to build up and start system. Tech informed customer on pricing he approved. Office is to dispatch another tech to return to put part due to part at the shop.
Stantonsburg, NC 27883
Ricardo T.
Tech washed and serviced unit and found no challenges at this time.
Stantonsburg, NC 27883
Matthew L.
During ESA, tech found 7.5uf blower capacitor to be reading 7.68% weak at 6.92uf. Tech recommends replacing weak blower capacitor. Tech also found 35uf compressor capacitor reading 8.2% weak at 32.12uf. Compressor for upstairs heat pump condenser megged red. Compressor is operational at this time. Tech also got continuity with regular multimeter. System is 7 years old. Compressor is under Trane warranty. Disconnect for downstairs also broke during service. Tech replaced disconnect to restore 240 volts to unit. Customer approved disconnect and 2 system 1x per year extension only. Held off on doing anything else today.
Stantonsburg, NC 27883
Kenny C.
Performed ESA, tech cleaned and serviced system. Tech found compressor in the caution presenting insulation on the windings in compressor are starting to go out. Recommended a hard start kit to improve the life of compressor. Homeowner approved, homeowner is to be billed out. Homeowner also requested Kenny only for future visits.
Stantonsburg, NC 27883
Spencer C.
Tech found no line voltage coming from disconnect. Disconnect was hanging out the connection and connection was broken. Tech replaced disconnect and found compressor and fan running but not blower motor. Tech verified blower getting high and low voltage and quoted replacement. Customer agreed to replacing motor with a PSC blower. Tech replaced motor, tested pressures and temp split. System is now cooling properly. Customer wants to be billed, office approved
Stantonsburg, NC 27883
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David C.
Start up 3 units get a list on grills
Stantonsburg, NC 27883
Review
Audonel G.
FINISH DUCT CONNECTIONS, SET UNITS, PUT UP TSTATS, COMPLETE PUNCH LIST ITEMS.
Stantonsburg, NC 27883
Caleb S.
Spoke to Mrs. Lorraine regarding replacing system. She is going to speak with her family and let us know what decision they make. Emailed proposal to Mrs. Lorraine.
Stantonsburg, NC 27883
Matthew L.
Tech found roaring noise was due to a seized up 1/3 hp 1075 rpm outdoor fan motor. Filters inside are completely clogged. Heat exchanger shows signs of rust and age. System is R22. Tech recommends getting quote to replace system. Lorraine Best approved fan motor replacement and getting system replacement quote. Office approved billing. Tech replaced fan motor and filters inside. System is back cooling. Need to follow up to quote system replacement price for older R22/propane gas pack.
Stantonsburg, NC 27883
Review
Ricardo T.
Tech washed and serviced unit and found drain line broken as well as Evaporator coil containing bacterial build up. Tech recommended replacing drain line and installing uv. Customer wished for tech not to enter home. Tech left 20x30x1 filter.
Stantonsburg, NC 27883
Ricardo T.
Tech washed and serviced unit and found no challenges at this time. Tech recommended hardstart and uv replacement. System back up and cooling.
Stantonsburg, NC 27883
Audonel G.
Duct system
Stantonsburg, NC 27883
Noah C.
Customer showed tech area of concern at duct system up in attic. Part of supply/trunk line has fallen at joint at rafters. Customer has since taped duct back together and supported duct. Duct is very old. Field supervisor will be in contact to get quote on duct system.
Stantonsburg, NC 27883
Kenny C.
Performed ESA, no issues found at todays visit. Homeowner informed tech that thermostat was reading 99% humidity. Also noticed they had there thermostat set to 66. Informed homeowner not to keep thermostat at 66, also informed tech that there light bill has been really high. Found attic pull down is right above where thermostat is located. Tech believes thermostat is picking up humidity readings from attic pull down. Also found pull down does not close all the way and is showing signs of air leaks. Tech installed attic tent after homeowners approval and recommended not go below 69 on thermostat. System is cooling properly at this time.
Stantonsburg, NC 27883
David S.
-Performed CMA Full Service on 1 Split system Heat Pump. -Ceiling tiles at air handler location physically damaged and signs of water prior to service. -Compressor megged in yellow as previously reported. This indicates motor winding insulation is deteriorating and compressor may be due for failure. System is over 20 years old and uses R22 refrigerant. Customer should consider replacing system. No significant challenges found at this service.
Stantonsburg, NC 27883
Kyle W.
Found drain line clogged causing float switch to trip. Cleared drain line and tested drainage. System back up and cooling. Service warranty.
Stantonsburg, NC 27883
Audonel G.
4WCZ5048E1000A & DUCT SYSTEM, 4TWRR030N1000A/TEM4A0B31M31SA & DUCT SYSTEM
Stantonsburg, NC 27883
Aidan T.
Tech performed ESA on one system, tech did not find any issues with system operation at todays visit, system is back on and operating properly at this time.
Stantonsburg, NC 27883
Kenny C.
Performed ESA, homeowner was not home at the time of maintenance. Performed outside portion only, no issues at todays visit. Evaporator coil is showing signs of rust and corrosion but did not find any leaks. Tech cleaned and serviced unit.
Stantonsburg, NC 27883
Spencer C.
Tech found blower shaft does not spin freely. Tech replaced motor and wheel under contractor warranty. Unit is now running without vibrating blower wheel. PSC blower, contractor warranty.
Stantonsburg, NC 27883
Kyle W.
FOUND BLOWER WHEEL WARPED CAUSING SYSTEM TO ABNORMALLY SHAKE CAUSING PANELS TO VIBRATE. NEED TO ORDER AND RETURN TO REPLACE WARRANTY BLOWER WHEEL. MOTOR WAS RECENTLY REPLACED.
Stantonsburg, NC 27883
Bryce C.
Invested in upstairs and down stairs system and duct total home remodel
Stantonsburg, NC 27883
Joseph C.
Tech returned to replace schrader Valve.
Stantonsburg, NC 27883
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