Smithfield NC Heating & Air Conditioning Services

Upon arrival tech found new thermostat wired wrong. Corrected wiring and tested operation, system is back up and heating.

Tech returned to replace Zone 2 damper motor in front office. Replaced and tested, also pulled and cleaned heat exchanger on furnace 8. Heat exchanger was heavily blocked with soot buildup. Reinstalled heat exchanger. Supply gas pressure is too low at 3” which has caused such heavy buildup with a low output pressure on LP gas. Informed customer of low gas supply issue and they will call gas company. Stated to call once issue is resolved so we can return to adjust gas pressure as well as replace flue piping and confirm proper operation.

Returned to replace rollout switch, tested system operation. System is heating properly.

Tech serviced and cleaned unit. Upon arrival customer stated thermostat was off. Tech connected internet and updated thermostat. Tech found dryer vent disconnected and whole crawl space filed with lint. Tech informed customer and showed picture along with taking him to the crawl space to show. Tech also found compressor capacitor reading at 44.2/40(tech does not have a 40 MFD Capacitor on truck) . Unit is heating and cooling efficiently. Customer would like to wait on dryer vent but will call in when needed.

Need to return with more #4 wire to wire in heat strips Returned on 1/17 and ran #4 wire from disconnect to heat strips and wired from heat strips to system. Installed 3-70 amp fuses that system calls for. Need to order options module to plug heat strips in for proper operation along with adapter if needed.

Tech serviced and cleaned units. Upon arrival customer did not want tech entering home. Customer stated tech can leave filters with her. Tech found upstairs condenser coils not secure and could freely move when taken apart. Tech found downstairs compressor capacitor reading at 44.6/40. Tech recommends turbo capacitor. Tech could not take temperatures inside but ask customer to make sure both units were heating properly. Customer would like to wait to replace capacitor next visit.

Tech washed and serviced the system at today’s visit, tech found no challenges at today’s visit, the system is back up and running and holding a delta t of 20+ degrees, tech recommended plasma air, customer declined at today’s visit

Tech washed and serviced units per service agreement, upon arrival customer stated to tech that upstairs system was running in aux heat for a long period of time during the night, demand tech was called out and found programming in thermostat had it set for condenser not to come on if temp was below forty degrees, tech and demand tech cycled system and system is up and running, both systems are up and running and holding a delta t of 20+ degrees, tech replaced warranty capacitor, customer would like hard copy mailed to home

Tech turned thermostat to heat and found normal refrigerant pressures for 45 degree ambient, verified defrost and heat strips are working properly. Tech explained that auxiliary heat is normal with temps below 40 degrees. Tech found thermostat set for minimum compressor outdoor temp at 40. Tech disabled minimum outdoor temp. Tech assured customer system is heating properly.

Found system 2 zone 2 damper motor failed and stuck closed with a call. Manually opened damper and removed motor. Photo on file, will need to order new motor and return to repair. Also checked system 8 Trane gas furnace. Found rollout switch tripped. Reset and found heavy flame rollout upon startup as well as after startup. Determined heat exchanger will need to be pulled and cleaned. Sent estimate, customer would also like to replace about 25ft of flue pipe on this system. Checked hanging gas heater where previous gas smell has been noticed. Could not notice gas smell today. Checked for leaks and found none. Possible gas supply issue with not enough supply for demand. Heater may be cycling and releasing gas, stated to call if gas smell is noticed again and may need to involve gas company. Will call with flue pipe repair price, would like to have flue pipe and heat exchanger cleaned at the same time.

Installed heat strips and single point entry kit on new package heat pump. Ran system in aux heat to be sure they are working.

PERFORMED CMA FULL SERVICE ON 4 GAS PACKAGE SYSTEMS AND 2 EXHAUST FANS. EXHAUST FAN #1 HAS A HINGE MISSING FROM TOP OF FAN ASSEMBLY, THERE IS A PICTURE PROVIDED WHICH SHOWS MISSING HINGE. EXHAUST FAN #1 DOES NOT HAVE A PLATE FOR MODEL AND SERIAL NUMBER, INFORMATION NEEDED TO ORDER REPLACEMENT OART FOR EXHAUST FAN #1. TECH CONNECTED DRAIN LINES BACK IN PLACE FOR GAS PACKAGES #4, DRAIN LINES WERE DISCONNECTED. THERE ARE NO ISSUES AT THE CURRENT TIME AND ALL SYSTEMS ARE PERFORMING PROPERLY. TECH REPLACED A58 BLOWOR MOTOR BELT FOR GAS PACKAGE #4. THERE ARE PICTURES AND A PERFORMANCE REPORT ATTACHED TO THIS INVOICE.

TECH CHECKED AIR HANDLER SECTION OF SYSTEM INSIDE CLOSET. SYSTEM PULLING IN AIR MAKING DOOR OF CLOSET HARD TO OPEN. THERE IS NO ISSUE WITH SYSTEM. JUST SUCTION FROM BLOWER MOTOR MAKES DOOR HARD TO OPEN.

Replace 5 Ton Heat Pump Condensing Unit With New Carrier 5 Ton Heat Pump Condensing Unit

System #7 found outdoor TXV has failed, and heat strip contactor stuck causing neither source of heat to run. Tech was able to un-stick contactor in order to run emergency heat. (Burning smell in building is dust from heat strips). Sent estimate for outdoor TXV replacement to Chase Smith. He will forward for approval.

Found the heat exchanger with extreme soot built up inside the heat exchanger. Tech removed the inducer motor and back support plate and found water coming out of the bottom tube and a bunch of soot sitting on the bottom of the tubes. Tech spoke with Chris Boswell about either cleaning the heat exchanger or replacing the heat exchanger due to the extreme soot. Chris Boswell told tech to not put anything back together since it’s going to get taken apart either way if they decide to replace the heat exchanger or just attempt to clean it out. Gas was shut off and disconnect the W wire.

Found low voltage fuse blown due to pinched thermostat wiring at air handler. Re-positioned wiring, and replaced fuse. System up and heating. Service warranty. Invested in PSA (1) system. Visit in 6 months.

(Activity room) Found compressor seized pulling LRA. 12+ year old system office will price out for compressor replacement. Field supervisor will be providing new equipment quote. Uploaded picture of data tag per job summary for front left admin hall system. Need to order rollout switch from previous diagnosis.

Gas pack #16 found flame extremely out of specs and large amounts of soot present. Inspected heat exchanger to best of ability and only able to locate surface rust. Gas pressures within specs. Flame does not change when blower is energized. Heat exchanger needs to be cleaned at the least or replaced. Built estimate for cleaning. Office will need to create estimate for heat exchanger replacement, which would be recommended due to possible cracks/holes and rust being already present. Replacement would likely be best solution. Spoke with Chris Boswell.

Tech preformed preventative maintenance and serviced system. Tech recommended media filter to enhance indoor air quality and lower filter changes. Customer would like to wait until next visit to install media filter. Customer invested in comfort premium plan renewal. System is up and running with a delta t of 41.

Tech dropped off filters on the front porch.

Tech serviced and cleaned unit. Upon arrival customer stated that the last tech said the thermostat is off. Tech faced no challenges this visit. Unit is heating and cooling efficiently. Customer stated their dryer vent broke and wanted to see about sending someone out to fix it.

Upon arrival tech found rollout switch tripped at RTU for front office and central office. Reset system and found no indication of what caused rollout switch fault. Found gas pressures within spec, flame within spec, no crack at heat exchanger, exhaust is not blocked. Amp draw for inducer and air filters are within spec. Need to schedule repair to come back and replace rollout switch per Mike. System is running as of now. Different system from last visit.

PERFORMED CMA INSPECTION ON 1 SPLIT SYSTEM, SYSTEM IS PERFORMING PROPERLY AT THIS TIME.

PERFORMED CMA INSPECTION ON 1 SPLIT SYSTEM. SYSTEM IS PERFORMING PROPERLY AT THIS TIME AND HAS NO ISSUES. THERE ARE PICTURES AND A PERFORMANCE REPORT ATTACHED TO THIS INVOICE.