Seven Springs NC Heating & Air Conditioning Services

Jackson and Sons has been serving the heating and air conditioning needs of Seven Springs, NC residents and businesses since 1974.

Our reviews below from your neighbors in Seven Springs, NC tell the story of our quality, dedication and commitment to customer service.

Recent Jobs and Reviews in Seven Springs, NC

Rated 4.9 out of 5 stars based on 101 customer reviews

Customers say: The reviews exhibit a positive sentiment, with a majority of customers expressing satisfaction with the services provided by Jackson and Sons. The positive reviews highlight the professionalism, courtesy, and expertise of the technicians, as well as their prompt and efficient service. Customers appreciate the thorough explanations of the issues and the solutions provided, along with the friendly and knowledgeable technicians. The recurring themes include punctuality, professionalism, and the ability to address problems effectively. However, there are a few negative reviews that mention issues with the service, such as parts not being available or problems not being fully resolved in one visit. Overall, the reviews suggest that Jackson and Sons provides reliable and high-quality HVAC services, with a focus on customer satisfaction and technical expertise.

Our Local Reviews by City

Job Locations and Reviews

Josh W.
Josh W. Checked in
Tech arrived and found system calling but no heat coming through vents, tech found high voltage wiring burnt and sequencer failed for heat strips. Tech replaced wires and sequencer and system is back on and operating properly at this time. Customer signed up for mpa.
Seven Springs, NC 28578
Josh W.
Josh W. Checked in
Tech found no power to heat strips, tech found breaker in main panel off, tech spoke with customer and she stated that she has had problems ever since the install. Tech reset power to system and everything is operating properly at this time. No charge new install. Need to schedule service.
Seven Springs, NC 28578
Josh W.
Josh W. Checked in
Tech arrived and found system running but no power getting to heat strips, tech found heat sequencer burnt up and replaced. System is now on and operating properly at this time. CALL TO SCHEDULE MAINTENANCE.
Seven Springs, NC 28578
Matthew L.
Matthew L. Checked in
Tech found split heat pump not heating due to Trane 624 thermostat reverting to default settings. Customer approved replacing thermostat with new focus pro. No further issues found.
Seven Springs, NC 28578
Ricardo  T.
Ricardo T. Checked in
Upon arrival customer stated noise coming from unit tech found condenser shroud lose and place padding to remove noise. Tech found no further challenges at this time. Tech recommended hardstart.
Seven Springs, NC 28578
Review
Thorough, nice and very up front. I liked the honesty and information provided so I know next steps.
Shannon - Seven Springs, NC 28578
Caleb S.
Caleb S. Checked in
Could not access attic. Informed customer that we need to be able to inspect attic before we could give an exact quote to install HVAC in virgin upstairs portion of the home. Customer is going to have an attic access installed and will contact us back once that is completed.
Seven Springs, NC 28578
Bryce C.
Bryce C. Checked in
Provided estimate for heating and cooling solution in shop
Seven Springs, NC 28578
Josh W.
Josh W. Checked in
Tech found return duct collapsed in two places and rest of return was in rough shape, recommend replacing return duct. 25ft, tech returned and removed 25ft return duct and replaced with new flex duct. Tech cut system on and found system to be operating properly at this time. Tech recommends scheduling maintenance due to pulling dust and debris from crawlspace.
Seven Springs, NC 28578
Wayne  T.
Wayne T. Checked in
Trane Packaged Unit (XL15) 4WCZ5036E1000A (2023 TAX QUALIFIER) Trane, XL15 Packaged Heat Pump, 3.00 Ton, Packaged Unit Quantity: 1 Other Thermostats CUSTOM-JRKFUQ Honeywell - Wi-Fi VisionPRO 8000 (Package Systems) Quantity: 1 Other HVAC Add-Ons CUSTOM-U7A9C4 BAYHTRV110F (Package Unit) Quantity: 1 41x20x27 Hood (Trane) 2T & 3T Package Unit Quantity: 1 Change Breaker JS Quantity: 1 ICM Surge Protector Quantity: 1
Seven Springs, NC 28578
Landon C.
Landon C. Checked in
Tech perform for preventative maintenance and serviced system. Tech found there to be microbial growth on the blower. tech recommended a plasma air to enhance indoor air quality and help prevent mold spores. Homeowner was not home during the service. Tech tried to contact via phone and was unable to reach. System is up and running with a delta t of 26. Tech will need to return to drop off 1, 24x24x1 filter.
Seven Springs, NC 28578
Nick B.
Nick B. Checked in
Tech performed preventative maintenance and serviced system. Tech found no issues at this time. Customer invested in esa renewal. System is up and running with a delta t of 42.
Seven Springs, NC 28578
Norman  A.
Norman A. Checked in
50 gallon regular 240 volts leak at the base Replace with 50 gallon Rheem 240 volts
Seven Springs, NC 28578
Josh W.
Josh W. Checked in
Tech dropped off filters
Seven Springs, NC 28578
Tyler T.
Tyler T. Checked in
Tech washed and serviced unit per service agreement, tech found no challenges while servicing system at today’s visit, customer was not home during the service at today’s visit, tech couldn’t get delta t or look at thermostat, will need to drop off 1 20x30x1 filter next time we are in the area
Seven Springs, NC 28578
Logan P.
Logan P. Checked in
Tech performed service on trane package unit. Customer renewed maintenance plan. Tech did not have 16x16x1 filter. Customer requested filters and also requested 2-3 more filters upon drop-off Delta t is within specification and customer is satisfied with today’s service. Found no other challenges at todays visit.
Seven Springs, NC 28578
Logan P.
Logan P. Checked in
Tech performed service on trane package unit. As tech was performing service, found evaporator coil & indoor blower developing bacterial growth. Tech recommended installation of UV Light Kit as well as Plasma Air Purifier. Installed both Uv Light system & Plasma Air Purifier after customers approval. Customer was interested in new unit, tech called in office spoke to Gina for mandatory lead. Customer also stated would like tech to come for all future services. Delta t is within specification and customer is satisfied with today’s service. Found no other challenges at todays visit.
Seven Springs, NC 28578
Bryce C.
Bryce C. Checked in
Invested in new system. Transfer accessories
Seven Springs, NC 28578
Landen  H.
Landen H. Checked in
Tech washed and serviced both units and found both downstairs units to have weak dual run capacitors tech recommended replacing customer approved tech also found Uv bulbs to be blown in 2 of the sys customer was not interested in replacing at this time. Tech did find evap coils rusted and corroded but no leaks at this time along with upstairs units to to be mega ohming in the yellow that was also found at last visit customer was not interested at this. All 3 sys are up heating properly at this time.
Seven Springs, NC 28578
Josh W.
Josh W. Checked in
Tech returned and dropped off 16x20x1 filter
Seven Springs, NC 28578
Dawson M.
Dawson M. Checked in
Tech serviced and cleaned unit. Tech faced no challenges this visit. Unit is heating and cooling efficiently. Tech informed customer about ESA renewal. Customer renewed.
Seven Springs, NC 28578
Tyler T.
Tyler T. Checked in
Tech washed and serviced unit per service agreement, tech found no challenges while servicing unit at today’s visit, the system is back up and running and holding a delta t of 20+ degrees, customer also renewed esa agreement
Seven Springs, NC 28578
Tyler T.
Tyler T. Checked in
Tech washed and serviced unit per service agreement, tech found no challenges while servicing the system at today’s visit, the system is back up and running and holding a delta t of 20 degrees, will need to come back and replace 1 20x25x 1 filter
Seven Springs, NC 28578
Derek J.
Derek J. Checked in
Upon arrival tech was informed system was not running outside. Inspected and found condenser fan notor not coming on. Capacitor is reading within specs, motor is getting voltage into defrost board and out going back to motor indicating motor has failed. Homeowner would like to wait on making repairs. Emailed estimate and told to call office once ready to move forward. Breaker for condenser is off.
Seven Springs, NC 28578
Derek J.
Derek J. Checked in
Upon arrival tech replaced spark igniter under full warranty. Started system up with no challenges.
Seven Springs, NC 28578
Kyle W.
Kyle W. Checked in
Cleaned excess soot buildup from heat exchanger, inducer motor housing, and burner compartment. Cycled system in heat after cleaning with no challenges. Service warranty.
Seven Springs, NC 28578
Review
Job redone -excellent!
Willie - Seven Springs, NC 28578
Review
Caulking job could have been better overall experience with the technician was excellent
Willie - Seven Springs, NC 28578
Review
Excellent service and extremely helpful in helping me understand everything.
Candice - Seven Springs, NC 28578
Review
Thanks Tyler for being profession, personable, and knowledgeable.
Kayla - Seven Springs, NC 28578
Review
Fast, efficient, informative and friendly service.
Margaret - Seven Springs, NC 28578
Review
Excellent service!! Very knowledgeable!
Alma - Seven Springs, NC 28578
Review
Excellent!
Charles - Seven Springs, NC 28578
Review
Outstanding service, polite, on time
BOND - Seven Springs, NC 28578
Review
Good service very knowledgeable
Jimmy - Seven Springs, NC 28578
Review
Outstanding Service
BOND - Seven Springs, NC 28578
Review
Thanks for the excellent customer service! From the first phone call to Luis providing excellent care, we feel valued and supported. Thanks again for a great service.
Kayla - Seven Springs, NC 28578
Review
Excellent !
GRADY - Seven Springs, NC 28578
Review
Very helpful and polite. Explained what I was Doing wrong
JUDY - Seven Springs, NC 28578
Review
Josh Clark was courteous, polite and well mannered! He did a good job! Donald
SUMMERLIN - Seven Springs, NC 28578
Review
Good service
GREENFIELD - Seven Springs, NC 28578
Review
Outstanding
BOND - Seven Springs, NC 28578
Review
Great Service
PRICE - Seven Springs, NC 28578
Review
Great Service
PRICE - Seven Springs, NC 28578
Review
Always taken of
Jimmy - Seven Springs, NC 28578
Review
Great service
Leonard - Seven Springs, NC 28578
Review
Excellent very satisfied!
GRADY - Seven Springs, NC 28578
Review
Arturo provided excellent service and sent pictures of the work accomplished.
LG - Seven Springs, NC 28578
Review
Great Service!!!
Alma - Seven Springs, NC 28578
Review
Very attentive staff! Got job done- Satisfied Customer. Highly recommend!!!
Alma - Seven Springs, NC 28578

 

Dependable Service Throughout Eastern NC

When you need heating or air conditioning repairs, maintenance or system replacements, you need a company you can count on for dependability and quality service. Contact us at Jackson & Sons at 919-636-6222. Our professional team of technicians look forward to providing energy efficient and cost effective solutions to keep your home or business comfortable at all times.

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Why Jackson & Sons

Licensed, Bonded & Insured
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Same Day Repairs
5 Star Service
Dependable Warranties
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