Seven Springs NC Heating & Air Conditioning Services

Tech returned and dropped off 16x20x1 filter

Tech serviced and cleaned unit. Tech faced no challenges this visit. Unit is heating and cooling efficiently. Tech informed customer about ESA renewal. Customer renewed.

Tech washed and serviced unit per service agreement, tech found no challenges while servicing unit at today’s visit, the system is back up and running and holding a delta t of 20+ degrees, customer also renewed esa agreement

Tech washed and serviced unit per service agreement, tech found no challenges while servicing the system at today’s visit, the system is back up and running and holding a delta t of 20 degrees, will need to come back and replace 1 20x25x 1 filter

Upon arrival tech was informed system was not running outside. Inspected and found condenser fan notor not coming on. Capacitor is reading within specs, motor is getting voltage into defrost board and out going back to motor indicating motor has failed. Homeowner would like to wait on making repairs. Emailed estimate and told to call office once ready to move forward. Breaker for condenser is off.

Upon arrival tech replaced spark igniter under full warranty. Started system up with no challenges.

Cleaned excess soot buildup from heat exchanger, inducer motor housing, and burner compartment. Cycled system in heat after cleaning with no challenges. Service warranty.

Upon arrival tech removed terminal block and installed Split Bolts on Heat Strips

Tech arrived and found unit kicked off in safety lockout. Tech reset power and monitored system, tech found the when igniter goes to light power does not always make it through igniter wire. Tech found shorted wire and igniter and will need to order parts and call customer Monday morning with update on how long it will take. Unit can be reset and power back on with breaker reset. Heat is working upon departure. Tech showed customer how to reset breaker in case issue occurs before part can be replaced.

Tech washed and serviced unit and found Uv bulb due to be changed tech recommended replacement customer approved. Tech found no other challenges at this time. Unit is up heating and cooling properly at this time. Customer extended esa 1 sys 2 times a year.

Tech found gas pressure for low stage was at 10.5 wc. Tech corrected pressure for low at 6.5wc. Tech did see a lot of soot build up heat exchanger. Tech recommends cleaning heat exchanger due to amount of soot. Office informed tech to cover cleaning due to heat exchanger bringing installed that year. Tech informed customer we would have to return to clean heat exchanger as well as membership. Customer invested in premium plan.

— Arrived to find low voltage fuse blown and no power to thermostat. Isolated thermostat wires until was able to identify low voltage short. — Found Y (compressor) low voltage wire to unit had continuity to ground. Was able to identify multiple run points on factory wiring to coil temperature sensor and low pressure sensor. Insulated low voltage wires at all runs with electrical tape and secured wires away from copper lines and condenser coil with tape/zip ties as needed. — System now operating correctly in heat mode with a temperature difference of 20 degrees. — Verified programming on thermostat and reset date/time as needed. — Not billing for house call due to warranty. System installed less than 2 years ago, thermostat installed less than 1 year ago.

Tech washed and serviced unit. Lest tech found a bent suction line, line has has been repaired since last visit. Tech also found some pitting on contactor and recommended installing surge protector to prevent possible failure. Tech washed filters. Customer not interested at this time. Unit is heating and cooling properly holding a delta T of 21.

Tech washed and serviced unit. Tech found no issues other than an abnormal build up of dirt on condenser coils. Tech cleaned coils unit is heating and cooling properly with a delta T of 22. Tech recommended extending ESA, customer approved. Tech changed two 14x24x1 filters.

Tech washed and serviced unit. Tech found rusty evaporator coils, found no leaks. Tech is sure unit had a leak due to refrigerant having to be recharged last visit. Customer is aware of unit age but is not interested in replacing. Used a 20x25x1 filter. Unit is heating and cooling properly with a delta T of 19.

Tech found issues customer described was defrost cycle tech informed customer on operation. Found plastic piece where 240v for heat strips come in is broke need to order and call customer with price.

Tech returned and replaced ignition control board, cycle system multiple times with no challenges. Full warranty

Tech performed service on icp package unit. As tech was performing service, tech found capacitor to be reading very weak. As well as megohm compressor and found to be in yellow. Recommend installation of hard start kit & replacement of 40mfd capacitor. Informed customer about situation and customer approved replacement. Customer stated would like tech to come for all future services. Delta t is within specification and customer is satisfied with todays visit. Found no other challenges at todays visit.

Tech performed service on lennox package unit. Tech recommended installation of plasma air purifier. Customer declined but is interested in next maintenance visit. Customer stated daughter broke air vent in bedroom. Would like for to be replaced. Tech returned to get measurements but customer never came to door. Delta t is within specification and customer is satisfied with todays visit. Found no other challenges at todays visit.

Tech informed customer of how to operate thermostat, watched customer go through it twice and customer now can operate thermostat. Tech mentioned service agreement and customer said he would think about it. Mail hardcopy to customers address.

Tech returned and found system in lockout again with no flash codes, tech reset and cycled multiple times with no issues tech found ignition control board not supplying voltage to igniter intermittently locking board out. Will need to order board and return to replace.

Tech found gas pack in lockout tech reset and was unable to find any challenges. System is operating properly at this time.

Tech washed and serviced unit and found no challenges at this time. Customer renewed ESA 1 system.

- Tech was informed that the compressor and condenser fan would shut off when the thermostat is satisfied but the blower continues running. - Ran system through 4 cycles and observed no abnormal operation. Advised customer that the blower relay may be getting stuck and may need to be replaced. - Tech inspected laceration where condenser fan blades made contact and advised customer it should not present any challenges. - Discharge pressure is steadily reading 413.9 in heat mode; confirmed clean evaporator coil and airflow. Possible restriction. All amp draws are within designed range. - Advised that the condenser coils are dirty and recommended a maintenance agreement. Customer will contact the office with decision. System is operating normally at this time. No charge due to recent visit.

Tech performed CMA full service on three gas furnace all gas is working properly. Tech found weak 7.5 compositor on condensing unit number two have made mention to customer of this. No other issues found at this time