Jackson and Sons has been serving the heating and air conditioning needs of Rocky Mount, NC residents and businesses since 1974.
Our reviews below from your neighbors in Rocky Mount, NC tell the story of our quality, dedication and commitment to customer service.
Recent Jobs and Reviews in Rocky Mount, NC
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Job Locations and Reviews
Dalton B.
Relocate Duct Work And Supply Grilles
Rocky Mount, NC 27801
Landon C.
Tech preformed preventative maintenance and serviced system. Tech recommended hard start kit to lower start amps and preserve the life of the compressor. Customer did not invest at this time. System is up and running with a delta t of 21.
Rocky Mount, NC 27803
Romario T.
Found the primary drain pan port cracked which was causing the water to leak out onto the auxiliary drain pan which filled up with water and did not triggered the float switch due to not being positioned on the lowest point. Tech corrected the float switch location and attempted to glue the primary drain line back in place and used silicone to seal up the gaps until a new primary drain pan is ordered and installed. Tech did advised management on site to attempt to minimize the cooling operation due to not having a permanent repair just yet and to prevent water from draining out again. Install warranty. 2- 2x4 foot ceiling tiles
Rocky Mount, NC 27804
Norman A.
Gas line run to work shop heat is holding great check line to heat pump and fire place no leaks
Rocky Mount, NC 27804
Luis R.
Tech found transformer for adaptor board not sending 24v technician replaced and system started up tech did verify all safety’s were in place and started system up added 7lbs of 410a system is operating properly at this time.
Rocky Mount, NC 27804
Luis R.
Tech will return to finish repairs.
Rocky Mount, NC 27804
Jesse J.
Replace 10 Ton Heat Pump With New Trane 10 Ton Heat Pump
Rocky Mount, NC 27804
Kyle W.
Found system thermostat set to heat mode upon arrival, and fan set to ON position. Switched to cooling, and allowed hot water coil to cool. System up and cooling. Set to 72 per tenant request. Tim approved invoice. Office approved billing.
Rocky Mount, NC 27801
Josh W.
Tech performed esa on one system. Tech did not find any issues at this time. System is back on and operating properly at this time. Tech replaced 20x20x1 filter. Mail hardcopy to customers address.
Rocky Mount, NC 27804
Matthew L.
Installed 30 amp sq d breaker in disconnect for gas pack. Installed filter rack in system with 14x24 and 16x24 filter. When ESA is done if there is a filter on the inside of house then remove the filters in the track in the system.
Rocky Mount, NC 27803
Matthew L.
Performed pre smoke test and it passed.
Rocky Mount, NC 27803
Matthew L.
Unit #2… passed pre smoke test. Kitchen unit has original duct detector and will not alarm thru test button or smoke. Recommend new duct detector and run smoke test.
Rocky Mount, NC 27801
Review
Landon C.
Tech preformed preventative Maintenance and serviced system. Tech found dual run capacitor to be weak and recommended replacing. Customer invested in turbo capacitor. System is up and running with a delta t of 19.
Rocky Mount, NC 27804
Aaron L.
Took pictures and recorded information for sales proposal quote
Rocky Mount, NC 27801
Romario T.
Customer not on site upon arrival or departure. Found system #3,6,8 frozen solid at the Evaporator coils. Systems were turned off at the service disconnect to prevent further damage to the systems. Systems would need to be de-iced naturally. System #13- has a damaged indoor blower wheel, shaft, 2 bearings, and pulleys. System was shut down due to having damaged blower components. Water is coming down from the roof top units due to the heavly frozen coils. Some systems have the gas shut off at the unit, heat exchangers were inspected but did not see any cracks. Findings will be informed to the office. Tech recommends to replace some of these systems due to major failing components.
Rocky Mount, NC 27804
Aaron L.
Met with head of maintenance, Nick to discuss moving returns away from machine on the floor. Took measurements and made note of duct sizing.
Rocky Mount, NC 27801
Matthew L.
Replaced 60 amp breaker in main panel with 50 amp sq d Maintenace manager wants 2 vents moved in production room also
Rocky Mount, NC 27801
David S.
Install EZ Trap on drain line for System 4 Air Handler, per prior approval.
Rocky Mount, NC 27803
Wayne T.
Install Trane 2 Ton Package Heat Pump With WiFi Programmable Thermostat Install Trane 2 Ton Package Heat Pump With WiFi Programmable Thermostat
Rocky Mount, NC 27804
Matthew L.
Removed old leaking water heater and replaced it with a new water heater
Rocky Mount, NC 27804
Aidan T.
Gas Pack RTU #3 - Circuit #2 would not run, causing abnormal pressures on circuit #1. - Tech found Honeywell thermostat not programmed for a two stage cooling system, received approval and reprogrammed thermostat. System operated normally, satisfying thermostat for 3 hours before malfunctioning at tech departure. Need to reinspect with future visit. Gas Pack RTU #7 - Tech found high voltage absent on the load side of the disconnect shutoff box due to three failed 40amp fuses with no continuity. - Discovered circuit #1 compressor grounded and measuring in the red (failed) zone on megohm reader. Compressor and tube fuses need to be replaced before further diagnoses can be performed. Gas Pack RTU #9 - 480v power was shut off at disconnect. Restored power and confirmed proper operation. System ran normally for 30 minutes of testing. Gas Pack RTU #13 - Tech found all three 30A tube fuses have no continuity and have failed. - Confirmed compressor is not grounded and measures in the
Rocky Mount, NC 27804
Matthew L.
Getting prices
Rocky Mount, NC 27804
Review
Aidan T.
- Customer stated another contractor diagnosed the system prior to this visit, finding static pressure at 0.2. Negative and positive collectively. - Tech found system leaking small amounts of water on the supply plenum box and at the bottom surface beneath the furnace where the duct work makes a 90 degree angle. - System is a down flow gas furnace with case coil. - Confirmed accurate pressure readings, proper superheat and subcool to rule out low refrigerant being the cause of the moisture issue. - Tested with one gallon of water to ensure the issue is not a cracked drain pan. - Confirmed evaporator coil and air filter are clean. - Observed fan speed set on high in cool mode and medium in heat mode, possibly forcing the condensation into the plenum before reaching the drain pan. Tech reversed the speeds, setting medium speed on cool, high speed on heat. - Tech observed no further moisture issues or leaks during this visit. Advised customer that residual moisture from the saturated
Rocky Mount, NC 27804
Norman A.
Replacing 40 Gallon Gas Water Heater.
Rocky Mount, NC 27801
Matt C.
Tech performed esa on split gas furnace, found no challenges at todays visit.
Rocky Mount, NC 27801
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