Pleasant Grove NC Heating Air & Conditioning Services
Jackson and Sons has been serving the heating and air conditioning needs of Pleasant Grove, NC residents and businesses since 1974.
Our reviews below from your neighbors in Pleasant Grove, NC tell the story of our quality, dedication and commitment to customer service.
Local Reviews
for Pleasant Grove, NC
Customers say: The reviews exhibit a positive overall sentiment, with a significant number of reviews expressing satisfaction and praise for the services provided by Jackson and Sons. The positive reviews highlight aspects such as excellent service, polite and informative technicians, quality installations, and friendly and helpful office staff. The recurring themes in the positive reviews include professionalism, punctuality, and the ability to address customer concerns effectively. However, there are also a few negative reviews, which primarily focus on issues such as delayed response times, scheduling conflicts, and dissatisfaction with the quality of work. The negative reviews mention specific instances where customers experienced problems or were not completely satisfied with the services provided. Overall, the sentiment of the reviews is positive, with a slight inclination towards the positive side. The recurring themes in the positive reviews indicate that Jackson and Sons generally provides high-quality services and strives to meet customer expectations. However, it is important to note that the negative reviews should not be overlooked, and the company should continue to work towards improving its services and addressing any issues that may arise.
Our Reviews by City
Good service
Juan - Pleasant Grove, NC 27592
Response from Jackson & Sons:
We’re delighted to hear about your recent experience with us and we’re so pleased that you recommend our services. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!
Tune-Up and Renew Service Contract
JUAN - Pleasant Grove, NC 27592
Explained everything to us about the contract and was very patience. Did a great job with the tune-up.
Great
Rick - Pleasant Grove, NC 27501
They were fine. Were very professional