Pikeville NC Heating & Air Conditioning Services

Jackson and Son specializes in professional, 100% guaranteed residential and commercial heating and air conditioning installation, maintenance tune-ups and repair services.

Read what your Pikeville, NC neighbors say about our quality services, then call us at 919-734-9611 to schedule an appointment.

Recent Jobs and Reviews in Pikeville, NC

Rated 4.9 out of 5 stars based on 400 customer reviews

Customers say: The reviews exhibit a positive sentiment towards Jackson & Sons, with many customers expressing satisfaction with their professionalism, expertise, and courteous service. The recurring themes include appreciation for the technicians' knowledge, helpfulness, and patience, as well as positive experiences with the company's products and services. Negative reviews are minimal, focusing on isolated incidents rather than widespread issues. Overall, the reviews suggest that Jackson & Sons provides reliable and trustworthy HVAC services, with a commitment to customer satisfaction.

Our Local Reviews by City

Job Locations and Reviews

Joseph C.
Joseph C. Checked in
Tech arrived to check pressures, tech found system does not have a true suction port tech was only able to check high pressure which was around 340 Normal range. Tech also inspected temperatures and found a average supply temperature of 90 degrees without heat strips tech doesn’t see any indications of refrigerant loss.
Pikeville, NC 27863
Nick B.
Nick B. Checked in
Tech performed preventative maintenance and serviced system. Tech found no issues at this time. System is up and running with a delta t of 23.
Pikeville, NC 27863
Joseph C.
Joseph C. Checked in
Tech replaced condenser fan motor
Pikeville, NC 27863
Nick B.
Nick B. Checked in
Tech performed preventative maintenance and serviced system. Customer wasn’t home during service. Tech found uv bulb to be blown. Tech recommends replacing uv bulb to help keep coil clean and system running efficient. System is up and running.
Pikeville, NC 27863
Nick B.
Nick B. Checked in
Tech performed preventative maintenance and serviced system. Tech found no issues at this time. System is up and running with a delta t of 27.
Pikeville, NC 27863
Dawson M.
Dawson M. Checked in
Tech serviced and cleaned unit. Upon arrival tech found condenser fan motor not spinning and making a loud humming sound. Outside Fan motor calls for 1/10 HP, 1100 RPM. Tech also found evaporator coil to be severely rusted. Tech did a detailed leak search but could not find a consistent leak. Customer informed tech that she is interested in a new system but would like to replace fan before replacing the unit. Unit could only reach a delta t of 20+
Pikeville, NC 27863
Dawson M.
Dawson M. Checked in
Tech serviced and cleaned units. Tech found east coils frozen. Tech found bacteria build up on both blowers. Tech pulled and cleaned. Tech also found both evaporator coils to be severely rusted. Tech did a detailed leak search but could not find a leak at this time. Both units are heating and cooling efficiently. Tech informed customer about PSA renewal. Mail invoice.
Pikeville, NC 27863
Alex R.
Alex R. Checked in
Found a split in pex piping dew to a very tight bend in the pipe. Replaced hot and cold sections with new pipe and fittings.
Pikeville, NC 27863
Joseph C.
Joseph C. Checked in
Customer stated water leaking from ceiling and only stops when water is turned off tech explained that it is not and HVAC leak. Tech inspected and found waterlines that are leaking plumber will need to come back out.
Pikeville, NC 27863
Alex R.
Alex R. Checked in
Went into the attic, and could not find any waterlines in the attic. Found where there was water on the drywall, and also on a raised platform where their air handler sits. They need an AC tech to look over the AC system.
Pikeville, NC 27863
Derek J.
Derek J. Checked in
Upon arrival tech was informed system was not cooling. Inspected and found the compressor contactor was broken and not able to pull in to engage compressor. Tech got approval to replace with a new 30amp single pole contactor. System is back operational at this time.
Pikeville, NC 27863
Noah C.
Noah C. Checked in
Upon arrival tech found schedule set to 66 at night, customer requested 70. Tech corrected schedule, ran system and monitored operation. Found only heat strips running due to compressor in a hard lockout. Reset system and found suction pressure immediately dropped in heat mode. System ran properly in cool mode, found restriction at outdoor TXV. Will need to order TXV and return to repair, customer approved estimate.
Pikeville, NC 27863
Nick B.
Nick B. Checked in
Tech performed preventative maintenance and serviced system. Tech found no issues at this time. Customer didn’t invest in renewal at this time, said she would like to think about it. Systems are up and running with delta t of 19 and 18.
Pikeville, NC 27863
Noah C.
Noah C. Checked in
Performed ESA on one system, system is operating properly.
Pikeville, NC 27863
Derek J.
Derek J. Checked in
Upon arrival tech was informed indoor system was not blowing air, homeowner already ordered new blower motor and had it installed but still would not come on. Inspected system and found the blower motor was getting line and low voltage. Noticed the low voltage green wire was set on tap 4 and according to motor only 1-3 are programmed. Tech moved wire to tap 3 and blower came on. Checked operation of system and everything is back operational at this time.
Pikeville, NC 27863
Tyler T.
Tyler T. Checked in
Tech washed and serviced unit per service agreement, tech fo7 d no challenges while servicing the system at today’s visit, the system is back up and running and holding a delta t of 20 degrees
Pikeville, NC 27863
Nick B.
Nick B. Checked in
Tech performed preventative maintenance and serviced system. Tech found no issues at this time. System is up and running with a delta t of 40.
Pikeville, NC 27863
Aidan T.
Aidan T. Checked in
Tech called twice and left voicemail regarding customer’s request to re-secure the panels on the package unit and received no response. Tech arrived and found an unrestrained dog in the back yard. Please reschedule for a later time. Emailed bill for trip charge.
Pikeville, NC 27863
Josh W.
Josh W. Checked in
Tech arrived and found condenser would come on but blower would not turn. Tech found blower motor had burnt out and caught on fire. Tech built estimate for replacement of motor and customer declined at this time. Tech left power off to prevent further damage to system.
Pikeville, NC 27863
Nick B.
Nick B. Checked in
Tech performed preventative maintenance and serviced system. Tech found no issues at this time. System is up and running with a delta t of 32.
Pikeville, NC 27863
Nick B.
Nick B. Checked in
Tech performed preventative maintenance and serviced system. Tech found no issues at this time. System is up and running with a delta t of 21.
Pikeville, NC 27863
Aidan T.
Aidan T. Checked in
- Tech noted water stains on the ceiling over the staircase located underneath the 90% gas furnace upon arrival. Examined indoor coil, primary drain pan and drain line, noting no signs of moisture accumulation. Confirmed the drain box and all the inducer assembly tubes are dry with little to no standing water and found water damage/corrosion trailing underneath the PVC exhaust vent. The exhaust vent is not pitched correctly and is leaking at the unglued joint connecting to the furnace. Tech removed the residual water and advised customer that the furnace is still operational temporarily. Tech will discuss solutions with the office. The auxiliary drain pan is worn and has several potential leak sites. Customer requested a quote to replace 49”x29” pan. - Tech recommended reinvesting in a premium service agreement; customer declined at this time. System is operating normally at this time.
Pikeville, NC 27863
Review
Joshua was extremely diligent in diagnosing the problem and fixing it. Although it took 2 service calls for the issue to be resolved, he was very professional and had a positive attitude during the whole process. He also explained what his next steps would be if what he was doing did not work. Thanks for Everything
Todd - Pikeville, NC 27863
Dawson M.
Dawson M. Checked in
Tech serviced and cleaned unit. Customer uses own filters. Tech faced no challenges this visit. Tech informed customer about PSA renewal. Unit is heating and cooling efficiently.
Pikeville, NC 27863
Josh W.
Josh W. Checked in
Tech arrived and found system had air locked itself due to pulling gas line out. Tech reset system and system is now on and operating properly at this time.
Pikeville, NC 27863
Chris A.
Chris A. Checked in
Tech washed and serviced unit. Tech found Lennox pure air filter to be dirty, tech reccomended replacing customer states they have extras and will replace it. Tech also found puddles of water in crawl space. Tech recommended dehumidifier, customer is intrested but believes it to be from a prior water leak. Unit is operating properly holding a delta T of 18
Pikeville, NC 27863
Review
Technician extremely knowledgeable and professional. Service is best in the industry and has been why I switched to Jackson and Sons.
Kirk - Pikeville, NC 27863
Review
Great service!
Catherine - Pikeville, NC 27863
Review
Service efficient!
Johnnie - Pikeville, NC 27863
Review
great service
Alice - Pikeville, NC 27863
Review
Wonder service great price
Thomas - Pikeville, NC 27863
Review
Great service!
Jessica - Pikeville, NC 27863
Review
Staff is courteous , knowledgeable, timely, efficient and the service is affordable service.
Patricia - Pikeville, NC 27863
Review
Both guys were very nice and helpful!!
Macarius - Pikeville, NC 27863
Review
Chris was awesome!
Scott - Pikeville, NC 27863
Review
Would definitely recommend Jackson and Son’s. Technician very knowledgeable and friendly.
MOEN - Pikeville, NC 27863
Review
Excellent service
Mary - Pikeville, NC 27863
Review
Very thorough and knowledgeable. Great experience!
DAVIS - Pikeville, NC 27863
Review
Contacted Jackson & Sons Wed evening and they sent out a technician the next morning. Noah was very professional and took his time to explain in detail what services he was performing and why. Prior to entering my home Noah put on shoe coverings😁
Shaunda - Pikeville, NC 27863
Review
Excellent service
Michael - Pikeville, NC 27863
Review
The service on the unit was great by your service rep Joseph ..thank you
Glenn - Pikeville, NC 27863
Review
Great service
Jessica - Pikeville, NC 27863
Review
Good job nice young man.
Maguerite - Pikeville, NC 27863
Review
Excellent young man, great service, information given and polite.
Maguerite - Pikeville, NC 27863
Review
Noah performed a bi-annual tune up on my HVAC system. He was on time, polite, professional, and courteous. I have always had great service from the Jackson And Sons team and look forward to doing business with them in the future.
Caleb - Pikeville, NC 27863
Review
Great service!
WEST - Pikeville, NC 27863
Review
Norman explained every aspect of the job he was there to do and offered suggestions and things that may need attention down the road.
O Newsome - Pikeville, NC 27863
Review
Excellent
ROSE - Pikeville, NC 27863
Review
Polite, answered all questions and very professional.
Megan - Pikeville, NC 27863
Review
The technician kept me informed every step of the process. Excellent communication skills!
Kim - Pikeville, NC 27863
Response from Jackson & Sons:

Thank you for sharing your kind words with us. It means the world to us and to our entire team!

 

Dependable Service Throughout Eastern NC

When you need heating or air conditioning repairs, maintenance or system replacements, you need a company you can count on for dependability and quality service. Contact us at Jackson & Sons at 919-734-9611. Our professional team of technicians look forward to providing energy efficient and cost effective solutions to keep your home or business comfortable at all times.

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Why Jackson & Sons

Licensed, Bonded & Insured
Energy Efficient Experts
Same Day Repairs
5 Star Service
Dependable Warranties
Commercial & Residential Services
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