Pikeville NC Heating & Air Conditioning Services

Jackson and Son specializes in professional, 100% guaranteed residential and commercial heating and air conditioning installation, maintenance tune-ups and repair services.

Read what your Pikeville, NC neighbors say about our quality services, then call us at 919-734-9611 to schedule an appointment.

Recent Jobs and Reviews in Pikeville, NC

Rated 4.9 out of 5 stars based on 406 customer reviews

Customers say: The reviews exhibit a positive sentiment, with a majority of customers expressing satisfaction with the services provided by Jackson and Sons. The positive reviews highlight the professionalism, courtesy, and expertise of the technicians, as well as their prompt and efficient service. Customers appreciate the thorough explanations of the issues and the solutions provided, along with the friendly and knowledgeable technicians. The recurring themes include punctuality, professionalism, and the ability to address problems effectively. However, there are a few negative reviews that mention issues with the service, such as parts not being available or problems not being fully resolved in one visit. Overall, the reviews suggest that Jackson and Sons provides reliable and high-quality HVAC services, with a focus on customer satisfaction and technical expertise.

Our Local Reviews by City

Job Locations and Reviews

Alex R.
Alex R. Checked in
Found toilet stopped up in guest bathroom. Ran toilet auger through the toilet and cleared the blockage. Flush toilet paper down three times and toilet is still flushing. Good.
Pikeville, NC 27863
Joseph C.
Joseph C. Checked in
Tech found burnt up heat strip sequencer, tech replaced after approval system is back operating properly at this time. Customer is going to pay remaining balance within 30 days per office.
Pikeville, NC 27863
Landen  H.
Landen H. Checked in
Tech washed and serviced unit and found no challenges at this time tech found media filter and dehumidifier filter due to be changed tech recommended replacement customer approved. Tech did find some water standing near entryway door of crawlspace tech believes to be from rain no other wet spots found. Both units are up working properly at this time.
Pikeville, NC 27863
Review
Noah fixed the dryer. He explained what he did and we were happy with his work
Jason - Pikeville, NC 27863
Noah C.
Noah C. Checked in
Found dryer vent had came loose at first joint after dryer which was within floor. Tech removed vent line and stuck all the way through hole and reconnected within crawlspace. Now if dryer machine is moved or pulled it will not have effect on dryer vent connection.
Pikeville, NC 27863
Romario  T.
Romario T. Checked in
Found the condenser fan motor over amping at 1.45amps, the common wire for the capacitor was in the incorrect terminal, after correcting wiring, the amp draw went down to normal specs at 0.8 amps. Tech recommended a plasma air purifier to improve indoor air quality, customer was provided with a pamphlet and an estimate for now. No charge due to recent visits.
Pikeville, NC 27863
Landen  H.
Landen H. Checked in
Tech washed and serviced unit and found no challenges at this time (unit is 6 months old) unit is up working properly at this time.
Pikeville, NC 27863
Joseph C.
Joseph C. Checked in
Tech found system on high pressure lockout upon arrival, tech inspected and found filter very dirty causing airflow restriction. Tech replaced filter and found system running properly at this time.
Pikeville, NC 27863
Luis R.
Luis R. Checked in
Technician found compressor plug was left off. Technician resecured plug system started up no issues.
Pikeville, NC 27863
Percy M.
Percy M. Checked in
PERFORMED CMA INSPECTION ON 5 SPLIT SYSTEMS. SPLIT SYSTEM #2 BLOWOR MOTOR CAPACITOR RATED 15mf TESTED WEAK AT 3.87mf. CAPACITOR DUE FOR FAILURE, RECOMMEND REPLACEMENT OF CAPACITOR. SPLIT SYSTEM #3 GAS FURNACE SYSTEMS BLOWOR MOTOR CAPACITOR RATED 15mf TESTED WEAK AT 5.87mf. CAPACITOR IS DUE FOR FAILURE, RECOMMEND REPLACEMENT OF CAPACITOR. THERE ARE AN ESTIMATES FOR REPLACEMENT OF BLOWOR MOTOR CAPACITORS ATTACHED TO THIS INVOICE. TECH COMPLETED FILTER CHANGE AND FLUSHED ALL DRAIN LINES. ALL SYSTEMS ARE PERFORMING PROPERLY AT THIS TIME. THERE ARE PICTURES AND A PERFORMANCE REPORT ATTACHED TO THIS INVOICE.
Pikeville, NC 27863
Josh W.
Josh W. Checked in
Tech arrived and found off, tech cut system on and checked operation. Tech found unit in 5 flash fault for low pressure. Tech found system completely void of refrigerant. Tech leak searched and found where line set comes into attic from wall there was a bad crimp and rupture point dumping refrigerant in wall and attic. Tech spoke with Rodney and found best solution would be to replace line set. Office built and sent estimate to tech for repair. Tech spoke with customer about issue and cost and customer wants to think. Tech spoke with customer about service agreement and customer signed up for mpa. System still has electric heat and tech informed customer about cost to run heat strips.
Pikeville, NC 27863
Matthew L.
Matthew L. Checked in
Performed ESA. Found Trane 624 reverts to defaults after power cycle. Tech recommends replacing thermostat. Declined replacing thermostat.
Pikeville, NC 27863
Norman  A.
Norman A. Checked in
50 gallon 240 volts in garage but at bottom gave estimate to replace
Pikeville, NC 27863
Spencer C.
Spencer C. Checked in
Tech replaced and tested condensate pump and verified water made it to the drain outside.
Pikeville, NC 27863
Chris A.
Chris A. Checked in
Tech washed and serviced unit. There was no challenges found at today’s visit. Tech saw return filter was abnormally dirty, tech recommended media filter. Unit is heating with a below average delta T of 16. Used a 20x25x1.
Pikeville, NC 27863
Review
Services
Paula - Pikeville, NC 27863
Spencer C.
Spencer C. Checked in
Tech replaced TXV and filter drier, pressure tested, pulled a vacuum and recharged system. Tech found system heating properly.
Pikeville, NC 27863
Spencer C.
Spencer C. Checked in
Customer complained the system was running aux heat too often. Tech inspected system and found low refrigerant levels for 56 degree outdoor temp. Tech found a leaking schrader valve and quoted replacing valve and recharging. Tech found no leak in coils or joints. Customer declined repair. No diagnostic fee since maintenance was done this month. Tech also explained that when temps are below 40, auxiliary heat is expected
Pikeville, NC 27863
Chris A.
Chris A. Checked in
Tech washed and serviced units, tech found compressor run capacitor on Trane unit testing below tolerance. Tech reccomended replacing custoemr not interested. Tech also reccomended extending PSA 2 system, customer approved. Units are operating properly holding a delta T of 22 and 27.
Pikeville, NC 27863
Chris A.
Chris A. Checked in
Tech washed and serviced unit, tech found compressor capacitor testing 39.7/45 which is not within tolerance. Customer not intrested in replacing today. Customer provided filters, unit is heating with a delta T of 22.
Pikeville, NC 27863
Logan P.
Logan P. Checked in
Tech performed service on trane package unit. Tech found mold/bacterial growth within indoor blower and evaporator coil. Tech recommended installation of Uv Light system and Plasma Air purifier. Customer is interested stated will have to call office for further inquiries. Tech installed new dehumidifier filter. All ok at this time. Delta t is within specification and customer is satisfied with todays service. Found no other challenges at todays visit.
Pikeville, NC 27863
Tyler T.
Tyler T. Checked in
Tech washed and serviced unit per service agreement, upon inspection tech found duel run capacitor testing below spec on compressor side, tech recommend replacement of capacitor customer approved at today’s visit, tech found no other challenges at this time, the system is back up and running and holding a delta t of 20+ degrees
Pikeville, NC 27863
Noah C.
Noah C. Checked in
Restored power to system and condenser fan started properly. Amp draw and capacitor test within spec. System was in a defrost earlier when power was restored, fan turns off as normal operation. Service warranty.
Pikeville, NC 27863
Logan P.
Logan P. Checked in
Tech performed service on bryant split system. Tech replaced upstairs uv bulb after customers approval. Delta t is within specification and customer is satisfied with today’s service. Found no other challenges at todays visit.
Pikeville, NC 27863
Tyler T.
Tyler T. Checked in
Tech washed and serviced unit per service agreement, tech did service on system and found no challenges, tech went to cut power back to system, od fan will not come on compressor will come on, tech has requested for demand tech to come out.
Pikeville, NC 27863
Noah C.
Noah C. Checked in
Upon arrival tech found air handler receiving 0v due to failing disconnect. Replaced disconnect per Bryce. System is back up and heating.
Pikeville, NC 27863
Noah C.
Noah C. Checked in
Found no call for heat strips at zone 1 (downstairs). Located a break at W wire connection at thermostat. Terminal is broken on thermostat and will need a new backplate to repair. Verified no further issues at zone board and air handler. Confirmed heat strip operation when call is forced.
Pikeville, NC 27863
Review
Excellent Service!
David - Pikeville, NC 27863
Review
Excellent Top Notch Service
Lynnnette - Pikeville, NC 27863
Review
He was very polite and professional
Deborah - Pikeville, NC 27863
Review
Great service. It’s techs like Nick that keep me with you. It was extremely cold but Nick cut no corners!
Eddie - Pikeville, NC 27863
Review
Joshua was extremely diligent in diagnosing the problem and fixing it. Although it took 2 service calls for the issue to be resolved, he was very professional and had a positive attitude during the whole process. He also explained what his next steps would be if what he was doing did not work. Thanks for Everything
Todd - Pikeville, NC 27863
Review
Technician extremely knowledgeable and professional. Service is best in the industry and has been why I switched to Jackson and Sons.
Kirk - Pikeville, NC 27863
Review
Great service!
Catherine - Pikeville, NC 27863
Review
Service efficient!
Johnnie - Pikeville, NC 27863
Review
great service
Alice - Pikeville, NC 27863
Review
Wonder service great price
Thomas - Pikeville, NC 27863
Review
Great service!
Jessica - Pikeville, NC 27863
Review
Staff is courteous , knowledgeable, timely, efficient and the service is affordable service.
Patricia - Pikeville, NC 27863
Review
Both guys were very nice and helpful!!
Macarius - Pikeville, NC 27863
Review
Chris was awesome!
Scott - Pikeville, NC 27863
Review
Would definitely recommend Jackson and Son’s. Technician very knowledgeable and friendly.
MOEN - Pikeville, NC 27863
Review
Excellent service
Mary - Pikeville, NC 27863
Review
Very thorough and knowledgeable. Great experience!
DAVIS - Pikeville, NC 27863
Review
Contacted Jackson & Sons Wed evening and they sent out a technician the next morning. Noah was very professional and took his time to explain in detail what services he was performing and why. Prior to entering my home Noah put on shoe coverings😁
Shaunda - Pikeville, NC 27863
Review
Excellent service
Michael - Pikeville, NC 27863
Review
The service on the unit was great by your service rep Joseph ..thank you
Glenn - Pikeville, NC 27863
Review
Great service
Jessica - Pikeville, NC 27863
Review
Good job nice young man.
Maguerite - Pikeville, NC 27863
Review
Excellent young man, great service, information given and polite.
Maguerite - Pikeville, NC 27863

 

Dependable Service Throughout Eastern NC

When you need heating or air conditioning repairs, maintenance or system replacements, you need a company you can count on for dependability and quality service. Contact us at Jackson & Sons at 919-636-6222. Our professional team of technicians look forward to providing energy efficient and cost effective solutions to keep your home or business comfortable at all times.

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Why Jackson & Sons

Licensed, Bonded & Insured
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Same Day Repairs
5 Star Service
Dependable Warranties
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