Pikeville NC Heating & Air Conditioning Services
Expert Local HVAC Services in Pikeville, NC
Hello, Pikeville residents! Are you in need of AC repair or service? Look no further than Jackson & Sons! Our HVAC services include repairs, replacements, new installations and maintenance for both heating and air conditioning systems. We also offer indoor air quality products, ductwork repair and installation and even dryer vent cleaning. Our highly trained and knowledgeable technicians are dedicated to providing top-notch service and expertise. Plus, we understand that emergencies happen, which is why we offer same-day service if possible!
Serving the community since 1974, we take pride in being the top-rated HVAC company in Eastern North Carolina. We truly care about our customers and our community. Don't take our word for it, check out some of our reviews below from other satisfied customers in your area. When you're ready to get started on exceptional service, give us a call at (919) 636-6222 !
Local Reviews
for Pikeville, NC
Customers say: The reviews exhibit a positive overall sentiment, with a slight inclination towards the positive. The recurring themes include professionalism, expertise, efficiency, courtesy, and quality of work. Customers express satisfaction with the technicians' knowledge, friendliness, and the overall service provided. Negative reviews are minimal and focus on minor issues or scheduling conflicts. The weight of positive reviews significantly outweighs the negative ones, indicating a high level of customer satisfaction.
Our Reviews by City
Aux heat failure
Fred - Pikeville, NC 27863
Great Service
Michael - Pikeville, NC 27863
Aidan did a great job.
Great service!
SKB - Pikeville, NC 27863
Took consideration by being tidy and never entered a room without knocking. Consistently courteous and respectful, saying please, thank you, sir, etc.
Excellent Service!
Brandon - Pikeville, NC 27863
Technician Ricardo was very knowledgeable and explained to us everything that was done during his visit. Highly recommended
Excellent service
Emmanuel - Pikeville, NC 27863
Excellent work
Heather - Pikeville, NC 27863
Professional excellence! Very detailed.
Vivian - Pikeville, NC 27863
Very professional. Explained everything in detail and answered all my questions.
Excellent service
Jason - Pikeville, NC 27863
Noah fixed the dryer. He explained what he did and we were happy with his work
Services
Paula - Pikeville, NC 27863
Excellent Service!
David - Pikeville, NC 27863
excellent service
Lynnnette - Pikeville, NC 27863
Excellent Top Notch Service
Great
Deborah - Pikeville, NC 27863
He was very polite and professional
Great service
Eddie - Pikeville, NC 27863
Great service. It’s techs like Nick that keep me with you. It was extremely cold but Nick cut no corners!
Delving into the problem until it is fixed.
Todd - Pikeville, NC 27863
Joshua was extremely diligent in diagnosing the problem and fixing it. Although it took 2 service calls for the issue to be resolved, he was very professional and had a positive attitude during the whole process. He also explained what his next steps would be if what he was doing did not work. Thanks for Everything
Benchmark Service
Kirk - Pikeville, NC 27863
Technician extremely knowledgeable and professional. Service is best in the industry and has been why I switched to Jackson and Sons.
Great service!
Catherine - Pikeville, NC 27863
Service efficient!
Johnnie - Pikeville, NC 27863
super
Alice - Pikeville, NC 27863
great service
Wonder service great price
Thomas - Pikeville, NC 27863
Great service!
Jessica - Pikeville, NC 27863
Maintenance Service
Patricia - Pikeville, NC 27863
Staff is courteous , knowledgeable, timely, efficient and the service is affordable service.
Great service!!
Macarius - Pikeville, NC 27863
Both guys were very nice and helpful!!
Outstanding service
Scott - Pikeville, NC 27863
Chris was awesome!
Excellent service
MOEN - Pikeville, NC 27863
Would definitely recommend Jackson and Son’s. Technician very knowledgeable and friendly.
Excellent service
Mary - Pikeville, NC 27863
C. Braxton B.
Tech cleaned and serviced unit tech found no challenges at this time unit is up and working properly customer did not want filters
C. Braxton B.
Tech cleaned and serviced unit tech found no challenges at this time units are up and working properly customer did not want filters she uses her own
Noah C.
Tech returned to replace room temp thermistor at mini split, replaced and tested in heat and cool mode. System is operating properly.
Landen H.
Apon arrival tech found thermostat to be blank tech found blown 3 amp fuse tech check all low voltage wires and found no rub through spots tech found loose wire nut on O thermostat connection believes wire to have came loose and arched and caused the short tech re tightened wire and replaced fuse no further challenges unit is up and running. No charge per maintenance performed day prior.
Tyler T.
Tech washed and serviced unit per service agreement, upon inspection tech found duel run capacitor testing above spec on compressor side, tech notified customer and will keep an eye on it, tech found no other challenges at today’s visit, the system is back up and running and holding a delta t of 20 degrees upon departure, will need to return with 1 20x25x1 filter
Tyler T.
Tech washed and serviced unit per service agreement, tech found duel run capacitor to be testing weak on compressor and fan side, tech recommended replacement of capacitor customer approved, customer also extended ESA agreement, tech found no other challenges with the system at today’s visit, the system is back up and running and holding a delta t of 20+ degrees upon departure
Josh W.
Tech performed esa on one system, tech noticed excessive bacterial growth in blower compartment and covering evaporator coil. Tech recommended installation of plasma and uv light system and customer approved, all is good with system after installation and completion of service.
David C.
Trane Packaged Unit (XL15) 4WCZ5036E1000A Trane, XL15 Packaged Heat Pump, 3 Ton, Packaged Unit Quantity: 1 Other Thermostats CUSTOM-JRKFUQ Honeywell - Wi-Fi VisionPRO 8000 (Package Systems) Quantity: 1 Other HVAC Add-Ons CUSTOM-FKLJVK BAYHTRV110 (Package Unit) Quantity: 1 41"x20" Hood (Trane) Quantity: 1 52x52 Pad Quantity: 1 Level Pad Quantity: 1 New Electrical Circuit From Main Panel Box Quantity: 1
Matthew L.
Customer says system will not cool since maintenance a few days ago. Tech found broken spade terminal on reversing valve making a poor connection causing system to run in heating mode when calling for cooling. Tech repaired loose connection under service warranty. System is operating properly. Customer approved replacing broken drain trap.
Ricardo T.
Tech washed and serviced unit and found no challenges at this time.
Ricardo T.
Tech washed and serviced unit and found no challenges at this time. Customer renewed PSA 1 sys.
Ricardo T.
Tech washed and serviced unit and found no challenges at this time.
Landen H.
Tech washed and serviced unit and found unit to be older with rusted evap coil but no leaks at this time tech tested and ran ac to insure to be cooling properly.
Landen H.
Tech washed and serviced unit and found unit to be 14 years old tech found evap coil to be rusted and corroded but no leaks at this time. Tech mega ohmed compressor and found to be in the green tech found no other challenges at this time unit is up heating properly after today’s visit.
Landon C.
Field supervisor provided estimate for replacement heat pump system.
Matthew L.
Decorative panel fell during storm onto liquidtite conduit between disconnect and mini split outdoor unit. Cracked conduit and ripped disconnect off the wall. Disconnect needs to be remounted and 5 feet of conduit replaced. Customer approved repairs. Tech remounted disconnect to the wall and replaced conduit. Found mini split condensate pump failed in July of last year. Customer uses system for heat mode only. Pump has not been replaced.
Dawson M.
Tech serviced and cleaned unit. Upon arrival tech found contactor making a loud buzzing sound and would not stay on when calling for heat. Tech found evaporator coil to be severely rusted but could not get a consistent leak. Tech also found compressor capacitor reading at 31.31/35. Tech recommends replacing capacitor. Tech also informed customer about PSA renewal. Customer declined all recommendations and PSA plan. Unit is heating and cooling efficiently.
Josh W.
Tech performed esa on one system and did not find any challenges with system at todays visit. System is back on and operating properly at this time.
Dawson M.
Tech serviced and cleaned unit. Upon arrival tech found heat strips break tripped. Customer stated he’s noticed aux heat has been running a lot. Tech found excessive bacteria growth inside blower. Tech pulled and cleaned. Tech also found Evaporator coil to be severely rusted. Tech believes a small leak is beginning to form(shown in video). Tech recommends plasma air to reduce bacteria growth inside blower. Before leaving tech noticed no air coming through vents. Tech opened blower door and found blower not spinning and putting off hot air. Tech turned breakers off before leaving. Tech found wire spliced. Tech wired back together and capped off with wire nut. Unit is heating with a delta t of 20.
Dawson M.
Tech serviced and cleaned unit. Next visit media filter will need to be changed (8/24). Tech found fan capacitor wires flipped from last technician. Tech flipped wires and now capacitor is wired correctly. Tech found compressor reading in the caution. Tech also found evaporator coil to be severely rusted but could not find any leaks. Tech informed customer about PSA renewal. Customer renewed. Unit is heating and cooling efficiently.
Dawson M.
Tech serviced and cleaned unit. Tech found condenser capacitor fan side reading at 7.34/5. Tech replaced with dual run 45/5. Tech faced no other challenges. Unit is heating and cooling efficiently.
Joseph C.
Tech arrived and found tripped breaker, after inspection tech found compressor has open windings, tech spoke with Wayne realty about challenges, tech left quote and they are going to call landlord to get approval.
Landen H.
Tech washed and serviced unit and found no challenges at this time (unit is newer) tech recommended plasma air to help prevent bacterial build up customer was not interested at this time. Unit is up cooling properly after todays visit.
Josh W.
Tech arrived and performed ptu on one system, tech did not find issues with system operation at this time. Tech did find both indoor and outdoor coils were completely covered in dust and debris. After cleaning tech noticed better airflow and temperatures throughout home. Tech spoke with customer about service agreement and customer said she would need to talk to her daughter. All is good at this time.
Aidan T.
— Tech replaced zone control board and confirmed proper operation of all 3 thermostats and auxiliary heat operation. System is operating normally at this time.