Jackson and Son specializes in professional, 100% guaranteed residential and commercial heating and air conditioning installation, maintenance tune-ups and repair services.
Read what your Newton Grove, NC neighbors say about our quality services, then call us at 919-734-9611 to schedule an appointment.
Recent Jobs and Reviews in Newton Grove, NC
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Job Locations and Reviews
Tech performed esa on one system, tech did not find any challenges with system at todays visit. Ductwork is properly strapped and supported throughout crawlspace. Uv light is on and operating properly at this time. System is back on and operating properly at this time.
Invested in mini split for sun room, will be closing in sun room in the next few months whenever their handy man can get it done. Down payment of $2500 secured to go ahead and order unit
Install Trane 2 Ton Package Heat Pump With Plasma Air With WiFi Programmable Thermostat
Performed CMA Full Service on 1 Split Heat Pump System. System is operating and cooling properly. Tech would recommend replacing compressor capacitor and contactor. Details are in the estimate provided.
Sold
Found return line completely filled with water visible from inside return plenum seemingly from combination of clogged drain line on package unit, and recent heavy rain. Supply showing water damage as well, and multiple branch lines in need of replacement. New duct system is recommended. Handed over to field supervisor. Invested in ESA (1) system. Schedule 1st visit.
Technician found plasma air was installed on inner compressor wall. Technician repositioned to allow more air to flow allowing more ionization to be allowed into the air. Technician also found 2 ducts with dust particles and informed customer they want them cleaned and will contact cleaning service
Tech washed and serviced unit and found no challenges at this time. Tech was unable to check delta t. Tech left 20x20x1.
Tech washed and serviced unit and found no challenges at this time. Tech was unable to go back inside and check delta t.
Tech washed and serviced unit and found no challenges at this time. Will need to return to drop off 20x30x1 filter. Customer renewed PSA 1 system.
3 TON DUCT SYSTEM
Tech serviced unit and found no challenges at this time. Tech was unable to wash unit and check amps due to install replacing return lines. Will need to return to wash and check amps. Customer renewed PSA 1 system.
Customer reports return directly underneath thermostat is not sucking any air. Tech looked behind filter and found no water. Crawled under the house and found 14" return flex is collapsed for 20 feet. See pictures. Crawlspace is very tight. Another return line behind the first line is wet and looks like it has been completely submerged as it passes 10 feet underneath supply plenum. Tech recommends field supervisor advise on replacing flooded and collapsed sections with hard pipe duct. Let customer know office will follow up. No charge on callback.
Tech returned to install hard start kits on units 2A, 4B, 4C, 2E, AND 4E *Upon inspection tech found compressor tested in caution are of megohm test. This indicates insulation around compressor windings are thin and possibly gone in some areas.Tech recommends installing a hard start kit to prolong life of compressor, this would decrease amount of power needed to start unit and preserve the remaining insulation around windings. *Tech also replaced Run Capacitors on units 2D and 4E and Fan Capacitor on unit 1B. All systems are operating at this time and tech has attached pictures to invoice of repairs.
Tech dropped off only (1) 12x12x1 filter. Was supposed to be 2, office will need to schedule another visit to drop off the other one
Tech dropped off filters.
Pulled toilet and ran the sewer machine through the main line and cleared the blockage.
Tech washed and serviced unit and found no challenges at this time. Unit is up and running with a delta t of 22. Return to drop off 1 24x24x1 filter.
Tech washed and serviced unit and found no challenges at this time. Tech recommended media filter to minimize having to change monthly and help with air quality. Customer was not interested at this time. Unit is up and cooling with a delta t of 21. Will need to return with 2 12x12x1 filters.
Tech washed and serviced unit and found no challenges at this time (unit is 1 year old). Tech recommended Media filter to limit having to change monthly and help with air quality. Customer is interested but can’t at this time due to funds.
Tech washed and serviced unit and found no challenges at this time. Tech installed plasma. Customer would like to be mailed receipt.
Upon arrival tech performed PSA on 1 split system. Tech found compressor capacitor rated for 35mfd +-6% reading 32.56mfd which is just under recommended range. Customer stated she would call us back to make repair. Everything else is operational at this time. Tech emailed estimate to replace warranty capacitor. Customer stated she would call office Friday to renew agreement.
Mrs. Mailhot had a problem with her washing machine. I ran water through the machine twice and the drain was great. The issue happened on Saturday with no other issues since then.
-Replaced 30 mfd compressor capacitor on HP-C2 and HP-E2 per prior approval. Replaced 5 mfd outdoor fan motor capacitor on HP-B2 per prior approval. System C1 was approved for capacitor replacement, but repair was already performed at service call on August 1. System C3 was approved for capacitor replacement, but entire system has since been replaced. -Tech has attached before & after pictures to this invoice.
Customer invested in new duct system. They were not home at the time, they will call once they return home to complete Wells Fargo application.
Thanks for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise.