Middlesex NC Heating Air & Conditioning Services
Jackson and Son specializes in professional, 100% guaranteed residential and commercial heating and air conditioning installation, maintenance tune-ups and repair services.
Read what your Middlesex, NC neighbors say about our quality services, then call us at 919-734-9611 to schedule an appointment.
Local Reviews
for Middlesex, NC
Customers say: The reviews exhibit a positive overall sentiment, with a significant number of reviews expressing satisfaction and praise for the services provided by Jackson and Sons. The positive reviews highlight aspects such as excellent service, polite and informative technicians, quality installations, and friendly and helpful office staff. The recurring themes in the positive reviews include professionalism, punctuality, and the ability to address customer concerns effectively. However, there are also a few negative reviews, which primarily focus on issues such as delayed response times, scheduling conflicts, and dissatisfaction with the quality of work. The negative reviews mention specific instances where customers experienced problems or were not completely satisfied with the services provided. Overall, the sentiment of the reviews is positive, with a slight inclination towards the positive side. The recurring themes in the positive reviews indicate that Jackson and Sons generally provides high-quality services and strives to meet customer expectations. However, it is important to note that the negative reviews should not be overlooked, and the company should continue to work towards improving its services and addressing any issues that may arise.
Our Reviews by City
Excellent service
David - Middlesex, NC 27557
Overall they are really on been customee satisfaction.
Excellent service
David - Middlesex, NC 27557
Mr Carter did a excellent job and service. Explained everything that he did and that will cover.
Landen H.
Tech washed and serviced unit and found dual run cap to be weak tech recommended replacement customer was not interested at this time. Customer extended esa 1 sys 2 times a year. Tech did have some issues with eco bee thermostat tech had to reprogram unit was up running and heating when tech left.
Bryce C.
Provided quote for Goodman gas pack replacement
Landen H.
Tech washed and serviced unit and found capacitor to be testing a tad weak tech recommended replacing customer would like to wait for now. Tech found no other challenges at this time unit is up and cooling with a delta t of 22.
Noah C.
Upon arrival tech found system void of refrigerant, condenser coil is corroded from dog pee. Coil is in really bad shape and cannot be repaired. Photos on file. 7 year old system, system is out of warranty. Informed field supervisor.
Landen H.
Performed routine maintenance per energy savings agreement. Technician did not find any challenges while servicing equipment today. System is heating and cooling properly and holding a delta t of 20 degrees. Tech would recommend installing an over flow safety switch and EZ trap to prevent any potential future challenges to the condensate system. Customer did not approve today, tech added to estimate for review and approval. Customer renewed ESA via card.