Kenly NC Heating & Air Conditioning Services

Tech serviced and cleaned unit. Customer uses his own filters. Tech faced no challenges this visit. Unit is heating and cooling efficiently.

Tech washed and serviced unit. Tech found no challenges at this time. Tech recommended installing surge protector for upstairs air handler after seeing outside Condenser has one. Unit is operating proper holding a delta T of 22. Used a 20x25x1.

Tech arrived and thermostat was set to off with error code flashing for no temp sensor, tech turned heat on and turned off temp sensor in setting due to no sensor being wired in. All is good at this time and unit is back on and running at this time.

Tech washed and serviced unit, tech found no challenges at today’s visit. Tech recommended installing surge protectors to protect equipment from surges. Customer will wait for now. Tech also recommended extending PSA, customer approved and requested old price(606.34). Units are operating properly holding a delta T of 20.

- Tech found thermostat de-energizing Y after approximately 3 minutes of run time and energizing G constantly. Replaced thermostat for testing and found system operating normally. Approximately 2 minutes after shutting off, the blower motor started running with no call from thermostat and no call from blower control board. Tech advised customer that the module may be defective. Created estimate and customer opted to forego any further repairs at this time. - Tech replaced the failed Vision Pro thermostat. Cycled system 3 times and confirmed fan shutting off. System is operating normally at this time.

— Customer states system for Fellowship Hall not heating to satisfaction. Auxiliary heat has been running to keep up with demand from thermostat. — Verified low voltage call at compressor contactor but no operation of outdoor unit. Found no high voltage at fused outdoor disconnect. — Found circuit breaker for outdoor unit tripped. Reset breaker. Checked compressor capacitor and hard start capacitor; tested good. Performed megohmeter test on compressor. Compressor tested in the caution range, indicating compressor winding insulation is deteriorating and compressor may be due for failure. Monitored breaker while system ran to observe for any excessive heat, amp draws, etc. Found no issues with system operation after resetting breaker. — Observed cooling pressures of 104/173. System cuts out on high pressure, with pressures of 125/600+ in heat mode. Verified blower motor operating correctly. No restrictions in air flow at filter, ducts, or evaporator coil. This is indicative of a refri

Tech arrived and found system not letting heat come due to no call going through board. Tech diagnosed failed board due to excessive corrosion on board. Email and try to get estimate approved.

Tech washed and serviced unit and found unit to be noisy while running tech found fan shroud to be lose tech re secured and reduced the noise tech found no other challenges at this time. Unit is up and heating properly at this time.

The washed and serviced unit and found no challenges at this time.

- Tech was informed that the dining room vent has a large volume of air produced when the upstairs thermostat is calling for heat. Tech examined duct work and found that the downstairs damper is installed post-series after the duct running to the dining room (see attached written diagram). Both the upstairs and downstairs dampers are operating normally. When the upstairs damper is open (and downstairs damper closed), air flows directly into the dining room duct before it reaches the downstairs damper. This is resulting in decreased air flow reaching the upstairs space. - Tech recommends relocating the dining room duct, installing it after the downstairs damper, in series. This will improve air flow upstairs and avoid misdirected airflow. - Customer stated that the repair should be completed at no cost to the home owner, as this was an installer error. Tech will confer with office. - Dining room duct is 6” flex; need to install a start collar if moved, reseal where the duct currently ex

Upon arrival tech began inspecting GF #1 and found system tripped on a 3 flash fault pressure switch stuck open. Inducer draft motor was not receiving 120v to allow switch to close due to plug not being connected at ignition control board. Connected plug and started system, inducer came on closing pressure switch and system began heating. System is back operational at this time.

Call: Thermostat is blank {Lennox packaged heat pump} - Tech found failed transformer upon arrival due to failed heat sequencer and no fuse installed to protect the transformer. Transformer was replaced in February, 2024 with no fuse - did not charge for transformer on account of part warranty. Tech replaced the transformer and installed a fuse. Tech also replaced the failed heat sequencer and confirmed proper operation. - System is operating normally at this time with a heat delta T of 43 degrees with strips.

Tech performed preventative maintenance and serviced system. Tech found no issues at this time. Customer did invest in esa. office will be sending bill to customer. System is up and running with a delta t of 20.

Return

Tech serviced and cleaned unit. Tech faced no challenges this visit. Unit is heating and cooling efficiently. Mail invoice.

Tech serviced and cleaned unit. Tech found evaporator coil to be severely rusted. Tech could not leak search because leak detector keeps saying “loose wand”. Tech did not face any other issues at this time. Tech informed customer about ESA renewal. Unit is heating and cooling efficiently. Mail invoice.

PERFORMED CMA INSPECTION ON 2 GAS FURNACE/AC SPLIT SYSTEM AND 2 HEAT PUMP SPLIT SYSTEMS. GAS FURNACE #1 HAS A BAD IGNITION CONTROL BOARD, SYSTEM WORKS IN COOL MODE DUE TO PREVIOUS TECH BYPASSED BOARD SO CUSTOMER COULD HAVE AC. HEAT MODE WILL NOT WORK ON THIS SYSTEM UNTIL IGNITION CONTROL BOARD IS REPLACED, THERE IS AN ESTIMATE PROVIDED FOR REPLACEMENT OF IGNITION CONTROL BOARD. GAS FURNACE #1 BLOWOR MOTOR CAPACITOR RATED FOR 20mf TESTED WEAK AT 16.33mf, CAPACITOR IS DUE FOR FAILURE. RECOMMEND REPLACEMENT OF CAPACITOR, THERE IS AN ESTIMATE PROVIDED FOR REPLACEMENT OF CAPACITOR. SPLIT SYSTEM #4/AIR HANDLER #4 HEAT STRIPS ARE WORKING PROPERLY AT THIS TIME AND SYSTEM IS HEATING PROPERLY, EVAPORATOR COIL IS IN GOOD CONDITION AND DRAIN LINES WERE FLUSHED OUT BY TECHNICIAN.

Tech washed and serviced unit per service agreement, tech found no challenges at this time, the system is back up and running and holding a delta T of 20+ degrees

Tech returned to replace evaporator coil, tech recovered recovered refrigerant and sweat old coil out while flowing nitrogen, tech removed EEV and installed on new coil, sweat new coil in and added new filter drier, performed nitrogen pressure test for 30 min with no drop, pulled vacuum to 300 microns and added factory charge system is now operating and cooling properly.

Tech arrived and found upstairs system cutting out in low pressure, found lots of leaks in new evaporator coil we replaced last year. Tech spoke with office and we are ordering a new coil and replacing under full warranty. Tech recommended service agreement customer stated they will probably sign up when we come to replace coil.

-Performed CMA Inspection on 2 2014 Trane 5 Ton Split Heat Pumps. Changed filters, checked electrical & operating temperatures, cleaned drain pans and flushed drain lines. Systems operating without challenges at this time. -Performed operation inspection on 2 Hanging Tube heaters. Heaters operating correctly at this time. -System Performance Reports for 2 Split Heat Pumps to be emailed along with this invoice summary.

Tech washed and serviced unit per service agreement, upon arrival tech found blower wheel very dirty tech cleaned blower wheel and recommend plasma air to help keep the blower wheel clean customer wants to wait for installation of plasma air, tech also found capacitor testing below spec, tech recommended replacement of capacitor, customer approved at today’s visit, tech found no other challenges at this time, system is back up and running and holding a delta t of 20 degrees, tech also found hood of system coming off the wall, will need to talk with office about repair

Tech washed and serviced unit per service agreement, tech found no challenges at this time, tech recommended replacement of uv bulb customer wants to wait until next visit, system is back up and running and holding a delta t of 20 degrees, customer renewed psa

Tech washed and serviced u it per service agreement, tech found no challenges at this time, customer was not home at today’s visit, tech could not get inside to see thermostat or change filters and get delta t.

Talking with wife, he’s planning on repairing