Jackson and Son specializes in professional, 100% guaranteed residential and commercial heating and air conditioning installation, maintenance tune-ups and repair services.
Read what your Kenly, NC neighbors say about our quality services, then call us at 919-734-9611 to schedule an appointment.
Recent Jobs and Reviews in Kenly, NC
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Job Locations and Reviews
Dawson M.
Tech serviced and cleaned unit. Tech faced no challenges this visit. Unit is heating and cooling efficiently. Mail invoice.
Kenly, NC 27542
Dawson M.
Tech serviced and cleaned unit. Tech found evaporator coil to be severely rusted. Tech could not leak search because leak detector keeps saying “loose wand”. Tech did not face any other issues at this time. Tech informed customer about ESA renewal. Unit is heating and cooling efficiently. Mail invoice.
Kenly, NC 27542
Percy M.
PERFORMED CMA INSPECTION ON 2 GAS FURNACE/AC SPLIT SYSTEM AND 2 HEAT PUMP SPLIT SYSTEMS. GAS FURNACE #1 HAS A BAD IGNITION CONTROL BOARD, SYSTEM WORKS IN COOL MODE DUE TO PREVIOUS TECH BYPASSED BOARD SO CUSTOMER COULD HAVE AC. HEAT MODE WILL NOT WORK ON THIS SYSTEM UNTIL IGNITION CONTROL BOARD IS REPLACED, THERE IS AN ESTIMATE PROVIDED FOR REPLACEMENT OF IGNITION CONTROL BOARD. GAS FURNACE #1 BLOWOR MOTOR CAPACITOR RATED FOR 20mf TESTED WEAK AT 16.33mf, CAPACITOR IS DUE FOR FAILURE. RECOMMEND REPLACEMENT OF CAPACITOR, THERE IS AN ESTIMATE PROVIDED FOR REPLACEMENT OF CAPACITOR. SPLIT SYSTEM #4/AIR HANDLER #4 HEAT STRIPS ARE WORKING PROPERLY AT THIS TIME AND SYSTEM IS HEATING PROPERLY, EVAPORATOR COIL IS IN GOOD CONDITION AND DRAIN LINES WERE FLUSHED OUT BY TECHNICIAN.
Kenly, NC 27542
Tyler T.
Tech washed and serviced unit per service agreement, tech found no challenges at this time, the system is back up and running and holding a delta T of 20+ degrees
Kenly, NC 27542
Review
Joseph C.
Tech returned to replace evaporator coil, tech recovered recovered refrigerant and sweat old coil out while flowing nitrogen, tech removed EEV and installed on new coil, sweat new coil in and added new filter drier, performed nitrogen pressure test for 30 min with no drop, pulled vacuum to 300 microns and added factory charge system is now operating and cooling properly.
Kenly, NC 27542
Review
Joseph C.
Tech arrived and found upstairs system cutting out in low pressure, found lots of leaks in new evaporator coil we replaced last year. Tech spoke with office and we are ordering a new coil and replacing under full warranty. Tech recommended service agreement customer stated they will probably sign up when we come to replace coil.
Kenly, NC 27542
Review
David S.
-Performed CMA Inspection on 2 2014 Trane 5 Ton Split Heat Pumps. Changed filters, checked electrical & operating temperatures, cleaned drain pans and flushed drain lines. Systems operating without challenges at this time. -Performed operation inspection on 2 Hanging Tube heaters. Heaters operating correctly at this time. -System Performance Reports for 2 Split Heat Pumps to be emailed along with this invoice summary.
Kenly, NC 27542
Tyler T.
Tech washed and serviced unit per service agreement, upon arrival tech found blower wheel very dirty tech cleaned blower wheel and recommend plasma air to help keep the blower wheel clean customer wants to wait for installation of plasma air, tech also found capacitor testing below spec, tech recommended replacement of capacitor, customer approved at today’s visit, tech found no other challenges at this time, system is back up and running and holding a delta t of 20 degrees, tech also found hood of system coming off the wall, will need to talk with office about repair
Kenly, NC 27542
Tyler T.
Tech washed and serviced unit per service agreement, tech found no challenges at this time, tech recommended replacement of uv bulb customer wants to wait until next visit, system is back up and running and holding a delta t of 20 degrees, customer renewed psa
Kenly, NC 27542
Tyler T.
Tech washed and serviced u it per service agreement, tech found no challenges at this time, customer was not home at today’s visit, tech could not get inside to see thermostat or change filters and get delta t.
Kenly, NC 27542
Mike A.
Talking with wife, he’s planning on repairing
Kenly, NC 27542
Matthew L.
Unit #8..converted to LP (#56) orifices, set gas pressure to 10”, found flue pipe not connected to furnace correctly so corrected connection, trimmed away wood where flue pipe exits for more clearance, replaced 20 amp breaker in main panel to 15 amp. Youth building…installed manual outside air damper and installed filter rack. Ran system in heat and heated from 55 deg to 70 deg without short cycling. Indoor fan is set to high speed in cooling and heat.
Kenly, NC 27542
Aidan T.
- Tech found draft inducer running continuously with no flame. Start up sequence runs until the gas valve opens; the first burner ignites but will not ignite the other burners due to misshapen and corroded burner assembly. All 5 burners need to be replaced. - Found a hole in the gas valve housing, exposing the inner mechanical components. Gas valve needs to be replaced. - Found large amount of soot and carbon buildup at inducer outlet. - Confirmed no cracks in the heat exchanger; customer advised that the heat exchanger was replaced approximately 5 years ago. Evaporator coil has large amount of rust formation, increasing probability of leaks developing. - Recommended a system replacement on account of age, repair cost, and safety concerns. Requested a field supervisor for replacement estimate and recommended course of action. Customer will contact office with their decision. - Collected house call fee. Turned gas off at both valves and shut power off to the system to avoid safety c
Kenly, NC 27542
Chris M.
Wants a quote to replace existing 49 gallon electric water heater and a separate quote for a tankless gas water heater outside.. also wants to know if we still have the tank heater flush special.
Kenly, NC 27542
Dalton B.
Ran b vent for unit #8
Kenly, NC 27542
Review
Alex R.
Removed and replaced the kitchen faucet with an owner supplied delta faucet. Rebuilt guest bath toilet. Replaced woodford parts on hose bib in back of the house. Master bath faucet could not get the stem apart do to corrosion on it so customer is going to try to find a matching replacement faucet
Kenly, NC 27542
Ricardo T.
Tech returned to service airhandler.
Kenly, NC 27542
Matthew L.
Pulled toilet and cleared a main line blockage with the sewer machine..
Kenly, NC 27542
Josh W.
Tech performed esa on two systems, tech found no issues with system operations at this time. Tech cut both systems back on after completion of service and both systems are back on and operating properly at this time. Tech found high humidity in crawlspace causing ducts and unit to sweat, tech recommended adding dehumidifier and sealing off all crawl space vents to prevent issue from occurring.
Kenly, NC 27542
Review
Kyle W.
Crawlspace has been flooded due to heavy rain last night. Will need to return once dry to make repairs. Showed Mr. Blanton and he agreed.
Kenly, NC 27542
Josh W.
Tech dropped off 3 14x20x1 filters on front porch. No answer at door.
Kenly, NC 27542
Review
Josh W.
Tech performed tune up on two systems. Upstairs- tech did not find any challenges with this system at todays visit. Tech cut system back on and found system functioning properly after completion of service. All is good at this time with upstairs system. Downstairs- tech arrived and customer complained of excessive noise through return grill in hallway. Tech checked system and did not find any abnormalities with ducts or unit. Tech did find customer uses pleated filters and explained that filter could be restrictive for airflow and replaced with stock truck filter. After filter change noise was gone. No other challenges have been found at this time and unit is back on and operating properly after completion of service. Tech did not have 3 14x20x1 filters and we need to return with them. Tech spoke with customer regarding service agreement and customer stated they would like to sit down and go over the agreements and benefits and make best decision for them. Tech built estimates for
Kenly, NC 27542
Josh W.
Tech performed esa on one system, Tech found fan motor operating above manufacturer specifications, tech recommended replacement to prevent complete failure and future service call. customer declined at this time. System is back on and operating at this time.
Kenly, NC 27542
Josh W.
Tech performed esa on one system, tech did not find any issues with system at this time. Tech ran system in heat an verified proper operation at this time, tech changed one 20x20x1 and three 14x20x1 filters. All is good at this time. Customer renewed
Kenly, NC 27542
Kyle W.
Found variable speed blower motor failed. Installed temporary motor for time being. Need to order and return to replace warranty blower motor. Approved warranty pricing.
Kenly, NC 27542
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