Kenansville NC Heating & Air Conditioning Services

Tech arrived to replace blower motor, tech had to remove threaded rod hold air handler in order to remove blower housing. Tech replaced motor and secured threaded rod back in place system is now operating properly.

Upon arrival tech began replacing inducer draft assembly on gas pack. Started system in heat mode and found no other challenges at this time. System is back operational.

Techs adjusted air flow to better balance office space. Adjusted fan speed to get more CFM. Told customer to try it out and let us know if it still doesn’t feel better inside.

— Customer stated they identified a burning smell in the middle of the night. States they heard an odd sound at air return and that the thermostat is showing multiple error codes. Customer has turned off system at the thermostat. — Did not observe any odd sounds when operating indoor blower from thermostat. — Found high pressure cutout alert and hard lockout at outdoor unit. Provided customer estimate to perform system operation test to further diagnose possible cause of high pressure fault. — Found system climbs to high pressure and cuts off free operating with call from thermostat for about 5 minutes. Observed variable speed blower motor not operating correctly and stuttering when trying to operate. Recommend replacement of variable speed blower motor. — System is under warranty. Customer approved estimate for warranty motor replacement. Part to be ordered and repair to be scheduled accordingly. Left system off at thermostat until repair is made.

Upon arrival tech was informed gas pack was not heating. Inspected system and found a 6 fault flash code for flame rollout switch open. Verified switch was open and reset. Once reset inducer draft came on and is making a loud grinding noise due to making contact with housing. Tech does not recommend attempting to adjust inducer draft assembly due to it grinding and compromising the wheel, tech recommends replacing it with a new one. Once replaced we can further investigate system to ensure there are no other challenges. Tech emailed estimate to customer and they will reach out to office when they would like to make repairs. System is currently turned off at disconnect.

Upon arrival tech was informed of front offices having hot and cold spots. Tech adjusted damps for bathroom in lobby, printer room and hallway. After speaking with office we will need to return with flow hood to properly adjust CFM. Informed customer of findings and and that the office would be in touch on when we could come back.

Install Carrier 1.5 Ton Heat Pump With Coil With Programmable Thermostat

Replaced 30 amp breaker for gas pack with 25 amp breaker

Returned to replace faulty rollout switch. Cycled system in both stages of heat with no further challenges.

Found breakers for heat strips located inside electrical compartment in off position. Cycled system and found inverter board faulty dropping voltage intermittently. Tech believes this has been ongoing, but hasn’t been noticed until heat strip breakers were left off. Customer will be contacting contractor who installed unit first and will follow up with our office if needed in order to price/approve repairs and order control board. System is running in EmHeat for time being.

Tech installed plasma air purification.

— Customer states supply air from vents has not been blowing warm. Noticed the problem a couple of days ago, and that auxiliary heat has been running often. — Found thermostat satisfied at 75 degree heat setting upon arrival. — Found that a temperature setting of 2 degrees above actual turns auxiliary heat on, with a temperature difference of 30 degrees. A temperature setting of 1 degree above actual does not turn on auxiliary heat, and provides a temperature difference of 20 degrees. — Customer has installed air filters at multiple supply registers in floor. Observed a supply temperature between 1 and 4 degrees colder at these registers. Recommend removal of filters at these vents. — Observed damage at thermostat wire at unit outside. Recommend replacing section of thermostat wire and performing system operations test to verify all components in working order. Customer approved provided estimate. — Replaced damaged section of thermostat wire. Secured to flex conduit and insulate

Invested in new split heat pump

Tech found system was low on refrigerant. Upon further inspection tech found leak on the suction line tech also ohmed out the compressor found it in high caution. Tech called office and found system out of warranty. Tech got field supervisor to come and give customer best solution.

Install Carrier 2 Ton Gas Pack With WiFi Programmable Thermostat

Customer invested in a 2 ton Carrier gas pack Consultation Code: ENGHC34EI

Tech found ignition control board had failed again. Upon further inspection tech found cracks in the plug backside of the control board. Tech inspected heat exchanger and found rust and holes in the tubes. Tech also found burners are rusty and collection box close to rusting through. Technician called field supervisor to give best solution to customer due to age and cost of repairs.

Tech arrived and cleared Wi-Fi notification system is operating properly.

-Customer states Error shows on newly installed thermostat after recent power flicker. Thermostat advises “Sensor Error; Replace Thermostat.” -Replaced Vision Pro 8000 under warranty. -Tech could not add equipment to invoice for replenishment.

Tech performed esa on three systems, tech did not find any challenges with system operations on any of the three units, tech did replace one wire that looked burnt on main unit downstairs. All system enhancements are on and operating properly at this time. Tech replaced 4 20x20x1 filters. All is good at this time.

Tech replace rollout switch with truck stock adjustable rollout set temp to 190 degrees. System is operating properly.

Tech found ignition control would not engage the spark igniter. Tech did find 24v going through the safety switch’s but not bringing sent to the gas valve. Tech removed and inspected the control board tech found no marks indicating shorts. Once tech put control board back on system started up. Tech suspects ignition control board is starting to fail. Since system is operating tech will quote out ignition control board in case issue happens again. Customer invested in 2 systems premium 1 systems is at this property other system is at another location. Office has other location information.

Tech found 21v to medium to gas valve and 27 to high on gas valve. Upon further inspection tech found rollout switch with rust and loosing voltage due to rust and not good contact. Tech bypassed rollout for testing purposes and for 26v to medium gas valve and 27 to high gas valve. Tech spoke with customer he will call office for approval on replacing part due to paying just recently on a major repair. Customer is interested in cma for his church tech called office for cma lead.

Tech returned to replace zone board. Tech cycled system and system is operating properly at this time.

Tech arrived and found gas valve only receiving 13v not allowing gas through, tech checked all connections and check voltage at board confirmed 24v to board and only 13v going to gas valve at plug on the board. When gas valve is turned off it receives 21v. Need to order board and wire harness for gas Valve