Greenville NC Heating & Air Conditioning Services

Hot water is work know advise customer to get some pink panther installation an put in box Customer doesn’t have rite mix valves to flush water heater Customer want us look in to get right valves to flush heater send price and call to give price

System was not heating because resettable rollout switch was tripped. Heat exchanger looks good visually. Four inshot burners show signs of corrosion. Backplate of heat box show soot mark from rollout likely due to corroded burners. LP tank indicates 30% full. Tech recommends refilling propane tank. Did not find any gas leaks by unit or shutoff, but customer says tank depletes quickly. Wants to get away from propane and install a Trane heat pump. 10uf blower capacitor is reading very weak at 6.3uf. 35uf side of dual capacitor is reading weak at 23.8uf. 5uf fan side is reading 4.7uf. Duct system is intact except one branch duct fallen off of the plenum. No charge for housecall and adjusting gas pressure per office due to recent gas valve replacement. System is back heating. Customer approved duct repair. Tech repaired and secured branch duct connection. Quoted price for other recommended preventative repairs. Customer will hold off on maintenance for today, but will meet field s

Tech recovered refrigerant and brazed in new compressor and filter drier. System passed positive and negative pressure test. Tested cooling mode. New compressor is operating properly and pulling 7 amps. Customer mentioned downstairs heating while upstairs thermostat is calling for heat. Cycled upstairs and downstairs without issue. Unable to duplicate any further issues at this time. Water spigot besides outdoor unit was dripping on arrival. Tech let homeowner know. (Landen H) Tech assisted with compressor replacement.

Handle are broke off and hot side that run Handel is stripped advise replacement of valve

Tech replaced heat exchanger on Carrier RTU. Tested heat cycle with no further issues. Billed CMA customer for repair.

Technician found inline fuse for board was blown technician tested all components died not find anything shorted to ground. Technician was able to bypass fuse and system started up. Technician informed office they will return to replace fuse. System is heat properly at this time.

Gave quote of 11,500 on a carrier, she has “in hand for 7500 on a Trane

Cracked heat exchanger has been documented since 2018. Tech informed customer on previous findings he was no happy no charge customer was not satisfied with findings.

Tech found 4 out of 11 systems on cooling while others calling for heat. Technician suspected system is having issues due to not all being in the same mode. Technician overrided controller and made all heat to 72 rooms went up about 2-4 degrees on some rooms according to the control hub while technician was on site. Tech informed customer on finding she is going to talk to coworkers they are also aware of some systems being valved off and will not heat properly until previous issues with them are resolved.

Tech serviced and cleaned units. Tech found upstairs aux pan to be severely rusted (last tech informed customer). Tech found bacteria build up on downstairs blower. Tech pulled and cleaned. Tech found blower capacitor getting close to its threshold at 11.27/10 MFD. Tech also found evaporator coil to be severely rusted. Tech did a detailed leak search but could not find a consistent leak reading. Customer needs 3x 12x12x1 filters. Both units are heating efficiently. Customer would like to wait on all recommendations.

Leak on 3/4 copper main line going from out side of house to under the house

Upon arrival tech was informed system was not working and smelled a bad odor in the house. Tech was also shown air handler location and it was missing evaporator coil as well as entire condenser. Customer wanted quote on removing entire air handler and patching duct work and floor with metal as well as quote for repairs. Tech found burnt wires on limit switch and both limits burnt and falling apart. Recommends replacing both limits, removing sequencer and installing contactor and replacing burnt wires. Tech also found blower capacitor reading below specs. Tech emailed all quotes to homeowner and they said they will call us back on which route they decide to go.

Came out to quote a 50 gallon natural gas water heater.

Replace Existing 7.5 Ton Gas Pack With New Trane 7.5 Ton Foundation Gas Pack With WiFi Programmable Thermostat

Upon arrival tech was informed system was not heating. Inspected controller and found rooms 213 and 205 not satisfied for heat mode. Tech found disposable filters in grilles for 205 dirty. Removed filters and system started performing better. Room 213 had a washable filter, removed and cleaned off and system started performing better also. Tech looked at history and sees maintenance is coming up and recommends having systems cleaned.

Tech returned to wash and serviced outside condensers tech found downstairs condensers compressor to be failing and testing in the red tech also found a failing contactor allowing half voltage through wile not pulled in tech found no other challenges with the upstairs condenser at this time. Feild supervisor is called out for downstairs unit Bryce came out to put a second set of eyes on the sys and found compressor to have a life time warranty quoted 3,763 for warranty compressor.

Found out the compressor has lifetime warranty, customer will be in touch with office

Upon arrival tech was informed system was blowing cold air. Inspected system and found all components running except heat strips due to being wired on W2 instead of W1 inside air handler. Tech corrected wiring and heat strips came on. Tech explained defrost operation and that’s what cause the cold air feeling. System is operational at this time.

Upon arrival tech was informed system didn’t seem to be heating in certain rooms. Inspected system and the compressor capacitor failing and thermostat did not seem to be acting correctly which were both previously found. Informed homeowner of findings and stated they would get a new thermostat this week and call us back to replace both once they got it. System is heating and operational at this time.

Upon arrival tech found dual fuel furnace locked out due to having water build up in inducer draft motor again. Tech drained water and then wedged a piece of wood between furnace and wall due to system leaning away from drain. Cycled power and heat pump and gas heat all operated correctly. System is back operational at this time.

- System is operating normally. Advised customer that the system will experience long run times with thermostat set to 76 degrees. - Please call customer tomorrow to discuss payment for system operational test and inspection. Explained that this charge is separate from a house call. - Confirmed proper heat strip and defrost operation.

Tech preformed preventative maintenance and serviced upstairs and downstairs systems. Tech found no challenges at this time. Both systems are up and running with a delta t of 29 and 41.

Replaced a Bad expansion tank with a new expansion tank. Also replaced the pressure and temperature relief valve with a new valve.

Returned to address airflow noise issue. Gathered information, will speak with Michael and Sebastian about solution.

Removed old water heater and installed a new 40 gallon natural gas heater.