Read what your Greenville, NC neighbors say about our quality services, then call us at 919-734-9611 to schedule an appointment.
Recent Jobs and Reviews in Greenville, NC
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Job Locations and Reviews
Norman A.
Throw e012 code Arrive to pan remove from heat already Need get gas company out to check gas flow
Greenville, NC 27858
Bryce C.
Invested in new system. Son is paying for system
Greenville, NC 27858
Norman A.
Install new control board flush tankless Customer check everything work great
Greenville, NC 27858
Joseph C.
tech arrived to inspect system and found system to be very dirty, after inspection tech found cracked heat exchanger, very rusted burners, inducer draft motor rusted and seems like it’s starting to seize up, all coils check good, compressor ooming bad/caution due to all of repairs needed and age of system tech recommended replacement. Field supervisor is scheduled to come out tomorrow
Greenville, NC 27858
Luis R.
Tech performed tune up on 1 split system. System is operating properly
Greenville, NC 27834
Luis R.
Unit 4. Tech found l2 fuse blown. Tech replaced fuse once replaced tech tested system. Tech found when compressor first starts up amp draws go to 104amps on l2. Tech found lock rotor amps was 88 tech suspects when compressor engaged amp draws on L2 is to high and blows fuse. Tech did see compressor meged red. Tech recommend replacing system or both compressors. Field supervisor is going to reach
Greenville, NC 27834
Ricardo T.
Tech washed and serviced unit and found run capacitor has dropped in rating since the last time it was checked tech informed customer. Tech found no further challenges at this time. Will need to change 12x12x1 filter next visit.
Greenville, NC 27858
Norman A.
Compression nut was tightened. Issue resolved
Greenville, NC 27858
David S.
— Performed CMA Inspection on 4 Gas Package Systems and 1 Split Heat Pump. — GP 1: 2019 Trane 25 Ton Gas Package: Main Sales Floor: Drain pipe should be reworked to include drain vent downstream of condensate trap. Provided estimate for minor repair. — GP 2: 2020 Trane 25 Ton Gas Package: Main Sales Floor: Compressor Circuit 1 has been found void of refrigerant; dating back to August 2023. Prior recommendations have been made. Compressor Circuit 2 operates as expected. — GP 3: 2016 Carrier 4 Ton Gas Package: Right Front: Both sides of dual outdoor fan capacitor tested weak. Recommend installing 2 10 mfd capacitors. Provided estimate for capacitors. Both compressors failed megohmeter test, testing between bad and caution range, indicating motor winding insulation is deteriorated. — GP 4: 2014 Carrier 4 Ton Gas Package: Right Rear: Found L2 high voltage fuse blown upon arrival. This has been reported multiple times previously. Outdoor disconnect has been recommended for replacement p
Greenville, NC 27834
Spencer C.
Tech found system shutting off on flame sensor error 3 times in a row. Tech cleaned flames sensor and cycled system 3 times with no issues. Tech verified proper gas pressure and heating operation. Tech also noticed a dirty blower compartment and recommended ESA. Tech also found fuse was blown from where customer replaced the thermostat. Customer does not want to invest in any maintenance option at this time.
Greenville, NC 27834
Norman A.
Water heater is throwing a E003 code Bad control board Navient is sending replacement part to install under warranty Call schedule when part come in also want tankless flush when we come back
Greenville, NC 27858
Noah C.
Upon arrival tech turned system on in heat mode at thermostat and tested operation. Found heat pump to be operating properly as well as heat strips. Found extremely dirty air filter, customer supplied new air filter to change. System is operating properly.
Greenville, NC 27834
Ricardo T.
Tech washed and serviced unit and found no challenges at this time.
Greenville, NC 27834
Ricardo T.
Tech washed and serviced unit and found no challenges at this time.
Greenville, NC 27834
Ricardo T.
Tech washed and serviced unit and found no challenges at this time. Tech called homeowners but received no response.
Greenville, NC 27858
Luis R.
Tech returned to replace pcb board on outside condenser once replaced tech cycled system and found no other challenges at this time
Greenville, NC 27858
Review
Nick was very efficient and thorough.
Nick B.
Tech performed preventative maintenance and serviced system. Tech found no issues at this time. System is up and running with a delta t of 38.
Greenville, NC 27858
Spencer C.
Tech found no issue with system shot cycling and found thermostat satisfied. Customer stated the thermostat would occasionally click on and off. Tech suspects an issue with the thermostat based on customer description because there is no voltage drop at the Contactor or heat strips. Tech sent a quote to replace thermostat. Customer is going to replace it themselves.
Greenville, NC 27834
Chris M.
Came to quote a water heater replacement … existing heater is a 65 gallon electric on the second floor… we will have to use a 50 gallon
Greenville, NC 27858
Nick B.
Tech performed preventative maintenance and serviced system. Tech noticed system short cycling. Tech made customer aware. Customer wanted a demand tech to come look at system. Tech also found compressor capacitor to be failing and recommend it be replaced. Customer wanted to see what demand tech said before investing.
Greenville, NC 27834
Bryce C.
Emailed quote
Greenville, NC 27834
Nick B.
Tech performed preventative maintenance and serviced system. Tech found no issues at this time. System is up and running with a delta t of 20.
Greenville, NC 27858
Review
Great service.
Alex R.
Removed expansion tank and installed a new tank.
Greenville, NC 27858
Review
Great experience with Landen. He took the time to explain and answer my questions instead of just showing up and doing the work that needed to be done.
Landen H.
Tech washed and serviced unit. Customer had concerns of unit having an odor tech found no challenges within the sys tech recommended plasma air to help improve air quality and help with odor prevention customer approved. Tech found no other challenges at this time unit is up heating and cooling properly at this time.
Greenville, NC 27834
Landen H.
Tech returned to drop off 12x12x1 filter
Greenville, NC 27834
Review
Great friendly service!
Review
Alex did a thorough inspection and speedy repair of my hot water heater. Very pleasant.
Review
I was pleased with the excellent service provided. The technician was knowledgeable and resolved my plumbing problem quickly. I was happy with the outcome and the price.
Review
Nick was great! Helped answer questions and explained everything he did. Also alerted me to potential concerns to keep an eye out for. I also appreciated the before service text that told me who was coming to my house as well as information about them. A+ customer service!
Review
Technician was friendly and professional.
Review
Always great service from great people.
Review
Landon is an excellent technition! Even though the weather prohibited completion of the scheduled outdoor service Landon assured us it would be done in the near future to complete an exemplary job!
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Romario was Very knowledgeable and took care of the issue! Great service
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Excellent Service
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Great Service
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Joseph did an excellent job, he explained things to me and was very helpful …
Review
Thank you for saving my weekend from being in an icebox! lol I loved the service and they came out the same day!! Thank you so much:) Also signed up for their routine service every year 🩷
Review
Bryce was awesome to work with. Respectful and punctual.
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Thanks!
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Service
Review
Mr. Barfield was good to meet with and explained everything well. He was willing to promptly answer questions I had later after our appointment as well.
Review
Ricardo was very friendly and Helpful! He Cleaned everything even the outside of the unit! We have had some of Nicest Service Guys come out. The Customer service People are very friendly.
Review
I loved the text update about who would be performing the service call and the link to track when he would come. The technician was knowledgeable and courteous.
Review
Very impressed with Jackson & Sons, their customer service, communication, & professionalism is unmatched. Our technician Percy was very kind and knowledgeable and did a great job for our business HVAC. It was very convenient to be able to track our technician from a link sent via text to see when he was going to arrive. Would highly recommend!
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Professional, knowledgeable, great problem solver!
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This gentleman was absolutely amazing! He was extremely courteous throughout his time within my residence. I feel like he took his time to complete his tasks and was grateful for allowing him to do so.
Review
I could not be happier with the services provided by this company. From start to finish I was kept in the loop on what was being done throughout my house. These guys were professional and friendly through the entire process. My kids even loved hearing them sing while they were in the crawlspace. You will not be disappointed if you chose this company for your A/C needs.
Response from Jackson & Sons:
Thank you for sharing your kind words with us. It means the world to us and to our entire team!
