Fremont NC Heating & Air Conditioning Services

Tech washed and serviced unit per service agreement, tech found duel run capacitor testing below spec, tech recommended replacement customer will call when ready, tech found no other challenges at this time, the system is back up and running and holding a delta t of 20+ degrees

Tech washed and serviced units per service agreement, tech pulled blower on downstairs system, tech recommended plasma air, tech found no other challenges at today’s visit, both systems are back up and running and holding a delta t of 20+ degrees, customer wants to wait on plasma

Upon arrival tech found gas disconnected and locked, gas company was on site and checking for leaks, tech cycled system once gas company finished and found low side gas pressure on 9.8, tech adjusted to 6.5 and high side to 10.5. System is now operating properly with no challenges.

- Tech replaced failed blower motor with approval. Customer requested condenser fan motor replacement; tech replaced and found heat strip breaker not working properly. Replaced breaker and emailed bill for breaker; customer will settle payment for breaker on Wednesday. - Collected for blower motor and condenser motor. Recommended system replacement and advised customer that the system is aged and may need further major repairs; customer acknowledged. System is operating normally at this time.

Upon arrival tech found system running without challenge. Eventually blower motor cut off due to failing blower relay. Tech replaced relay and tested, blower came back on without challenge. Blower motor is currently running max rated amps at 2.5. Recommended replacing blower motor as well. Also found condenser fan motor and dual run capacitor testing weak. Recommended replacing. Found that when heat strip breaker was reset it was only sending 20v through. Firmly reset breaker and heat strips are back on. Recommended replacing breaker as well. System is back up and heating. Also mentioned the consideration of a replacement unit with all recommended repairs. Office to adjust bill according to family discount.

Found dual fuel gas heat locked out. Reset ignition control board and found system attempting to ignite but no gas pressure at outlet. Found 1” of gas at supply inlet. Also found soot around burners and cabinet indicating system has been running with a low gas pressure. Found tank empty in yard. Informed customer to call gas company. Wired for heat pump to run without locking out in cold weather in the mean time. Stated to customer to call us after gas company comes out to verify operation of gas heat and correct wiring. Install warranty.

Customer stated propane tank has had to be refilled from full within one month. Tech thoroughly checked for gas leaks at unit and line at unit and found no leaks. Gas pack is operating properly with correct gas pressures. Recommended to customer to call gas company and have them come out to check further line for any leak.

I was called to a home where the pipes had partially frozen. Got water running through the pipes to help break up the frozen part.

(2004 R-22 Amana packaged heat pump) - Tech found failed heat sequencer upon arrival, prohibiting the heat strips from operating; thermostat satisfied at 75 degrees. Replaced sequencer and confirmed operation of heat strips with approval from REA. - Noted blower motor capacitor reading below tolerance reading 5.21, rated for 10MFD. Customer opted not to replace during this visit. - Observed thermostat intermittently sending 24v call to heat strips with a 7 degree differential and recommended replacing the thermostat. Customer opted not to replace at this time. Also recommend replacing the contactor and defrost control board. Confirmed defrost cycle is operational. - System is aged and in poor condition; recommend replacing if a major repair is needed. System is operating normally at this time.

- Tech found failed heat strip fuse link on American standard (right side) system and replace with approval from customer. This system is operating normally. Confirmed defrost operation. - Confirmed air flow, gas pressure, static pressure, clean air filter and advised and evaporator coil, proper draft inducer operation, flame sensor/igniter, and clean burners on Bryant duel fuel system. Limit switch is failed and needs to be replaced. Customer approved part order. The heat pump on the dual fuel is set to 40 degree cutout and will not operate in current weather conditions. - Customer inquired about upgrading thermostat. Tech built two estimates; customer will confer with wife. American standard system is operating normally at this time. Advised customer the Bryant is partially operational.

Upon arrival tech found gurgling, noise coming from system due to clogged buildup in EZ trap. Cleared line and noise is now gone. Recommended investing in ESA. May call into office in a couple of weeks to invest.

Tech washed and service unit tech found no challenges at this time. Unit is operating properly holding a delta T of 20. Collected for PSA.

Tech serviced and cleaned unit. Upon arrival customer stated bacteria build up on blower. Tech cleaned exterior of the blower. Tech tried installing a union but pvc bent. Tech installed coupling to piping together. Tech informed customer. Unit is heating and cooling efficiently. Tech recommends getting on PSA/ESA plan. Customer is interested in dehumidifier.

Customer described outdoor unit going into hard lockout. Maintenance tech did not find any issues and on call tech walked her through cycling breakers over the phone. Tech did find heating side pressures below the chart in the service facts. Defrost board initiated defrost cycle and low side pressure dropped from 80 psi to 40 psi within a few seconds. Outdoor temperature is 48 and indoor is 70. LPCO did not trip during defrost, but pressure was close. Tech suspects system locking out during defrost during cold overnight temperatures. Swept system, but found no refrigerant leaks. Tech suspects no refrigerant was added at install for lineset length. Lineset runs 50 feet across length of house. Tech checked service facts which says 50 foot lineset needs 21 oz of additional refrigerant. Tech quoted refrigerant price to customer. Customer approved charging system. Please send paper copies of last few invoices including today.

- Tech found hood on left side gas pack close to street separating from the exterior wall. Turned over to install department. - Gas water heater is not operating. Confirmed gas is present at inlet. Turned over to office. No charge per office.

Tech preformed preventative maintenance and serviced system. Tech found 50 mfd capacitor to be failing and recommended replacement capacitor. Customer invested in replacement 50 mfd capacitor. System is up and running with a delta t of 25.

Upon arrival customer was concerned with a raised light bill tech aux heat to continuously run tech found condenser to be in a hard lock out tech found no issues at this time tech reset system and monitored system.customer stated there’s been several power surges recently tech recommended surge protection.

Tech performed preventative maintenance and serviced system. Tech found uv bulb to be blown. Customer invested in uv bulb. System is up and running with a delta t of 21.

Tech performed preventative maintenance and serviced system. Tech found uv bulb to be blown. Customer invested in uv bulb. System is up and running with a delta t of 22.

Customer stated the system operated yesterday. Tech found the burners extremely corroded, not allowing proper combustion and intermittently not allowing the flame to reach the last burner. Tech informed the homeowner about the findings and is wanting to wait to get a system replacement quote before going with any repairs. Field supervisor is scheduled for Monday due to previous diagnostic history.

Tech found filter for system collapsed and was sitting right on blower motor tech suspects this caused system to trip high limit, system is back heating at this time. Filter design is very poor due to repairs tech recommended replacing system customer would like someone to come out Monday around 2 to give options.

- Tech found system displaying 1 short flash and 4 long flash error code upon arrival. No available literature on error code from Carrier. Cleared code for testing. - Observed same abnormal operation from draft inducer as seen in first visit and built estimate for replacement. - Noted gas pressure reading 8.74 inlet and 8.10 outlet upon startup. Adjusted gas pressure at regulator outside the home to maximum available, reading 9.98 outlet and 10.35 inlet. Gas valve pressure adjustment screw is stripped and cannot be removed. Built estimate to replace gas valve. - Burners are not operational long-term due to corrosion damage. Tech recommended replacing burners, built estimate, and recommended a full system replacement on account of costly repairs and condition. - Customer opted not to perform any repairs at this time and declined replacement estimate. System is operating at this time, inconsistently firing the burners. Advised customer no guarantee of operation without replacing the b

Tech found rusted and corroded burners upon arrival and no fault codes. Incoming power was shut off. Customer informed that the propane tank was recently refilled but hasn’t been leak tested; the system is currently connected to a temporary propane tank. Cleaned burners and confirmed proper start up. Recommended scheduling a service visit to clean the system when the primary propane tank is in use and check gas pressures (reading 8.11). Gas valve pressure adjustment screw is partially stripped; tech did not adjust as pressure during this visit. Recommended a system replacement in the near future due to age and potential costly repairs. Advised customer that the blower is drawing 8.01 amps, abnormally high. System is operating tentatively at this time. Gas company will reconnect primary propane tank on Monday.

Upon arrival tech was informed system didn’t seem to be heating very good. Found thermostat flashing to reset time and date due to a power outage. Reset both and thermostat was set at 74 and reading 74. Adjusted heat to 77 and everything came on. All amp draws and temps were within range. Tech explained how to reset time and date on thermostat and how a gas system operates on a delay. Thermostat satisfied at 77 before departure. Set heat to 73 per homeowner request. System is back operational at this time.

Found the thermostat offset by 3 degrees and fluctuations of indoor temperature. Refrigerant pressures and delta T are within specs. Tech explained defrost cycle to the homeowner as well. Tech info,ed the homeowner to notify us if similar challenges rise. Vision Pro 8000 thermostat was replaced.