Fremont NC Heating & Air Conditioning Services

Tech found rusted and corroded burners upon arrival and no fault codes. Incoming power was shut off. Customer informed that the propane tank was recently refilled but hasn’t been leak tested; the system is currently connected to a temporary propane tank. Cleaned burners and confirmed proper start up. Recommended scheduling a service visit to clean the system when the primary propane tank is in use and check gas pressures (reading 8.11). Gas valve pressure adjustment screw is partially stripped; tech did not adjust as pressure during this visit. Recommended a system replacement in the near future due to age and potential costly repairs. Advised customer that the blower is drawing 8.01 amps, abnormally high. System is operating tentatively at this time. Gas company will reconnect primary propane tank on Monday.

Upon arrival tech was informed system didn’t seem to be heating very good. Found thermostat flashing to reset time and date due to a power outage. Reset both and thermostat was set at 74 and reading 74. Adjusted heat to 77 and everything came on. All amp draws and temps were within range. Tech explained how to reset time and date on thermostat and how a gas system operates on a delay. Thermostat satisfied at 77 before departure. Set heat to 73 per homeowner request. System is back operational at this time.

Found the thermostat offset by 3 degrees and fluctuations of indoor temperature. Refrigerant pressures and delta T are within specs. Tech explained defrost cycle to the homeowner as well. Tech info,ed the homeowner to notify us if similar challenges rise. Vision Pro 8000 thermostat was replaced.

Tech serviced and cleaned unit. Upon arrival customer informed tech of two vents that were blowing debris. Tech did an over look of the duct work and examined boots and everything was secured. Tech found uv bulb burnt out. Tech also found compressor capactior rating at 36.70/40. Tech recommends turbo capacitor and uv bulb replacement. Customer would like to hold off. Unit is heating and cooling efficiently.

Tech dropped off filter with customer.

Tech serviced and cleaned unit. Tech found evaporator coil severely rusted. Tech could not find a consistent leak. Tech faced no other challenges. Tech informed customer about ESA renewal. Customer declined due to units age. Tech could only get a delta t of 20+ for heat.

- Tech replaced the failed draft inducer assembly under manufacturer warranty and confirmed proper operation. Noted LP gas outlet pressure reading 10.76 with inlet pressure reading 12.07 upon startup. Tech slightly adjusted outlet pressure to 10.50 and confirmed operation with 2 start cycles. Examined heat exchanger and observed no physical damage or cracks. Customer requested photos from the service conducted on 10 January 2024. Tech will refer to office. System is operating normally at this time with temperatures reading 71.1/110.5. Collected check.

Tech cleaned and serviced downstairs gas pack and upstairs split system heat pump. Found no mechanical challenges during this visit, excluding the failed draft inducer assembly that will be replaced during this visit. Confirmed proper operation of heat strips and defrost control on the upstairs system. All 5 air filters are in good condition; tech supplied (2) 14x20x1, (1) 20x25x1, and (1) 20x30x1 air filters from truck stock. Need to supply one more 14x20x1 per customer request. Upstairs system is operating normally at this time with a heat delta T of 36 degrees.

Tech washed and serviced unit and found unit to be 22 years old and to have corroding condenser coils Cush is aware and doesn’t want to do anything at this time wants to let it go until it quits customer does not want to extend at this time tech explained benefits of the maintenance agreement customer wants to just call us as needed.

Tech washed and serviced unit and found Uv bulb to be blown tech recommended replacement customer would have to wait till after the holidays to have that installed. Tech found no other challenges at this time unit is up heating and cooling properly at this time.

- Tech found failing draft inducer assembly upon arrival. Fan wheel is missing 6 blades and is severely misshapen. Need to order new draft assembly; tech did not have specific part on truck stock. - Customer approved part order and prefers maintenance and repair during same visit. Customer requested phone call notification of part arrival. - Customer opted to keep operating the current inducer motor; advised customer that no there’s no guarantee that the motor will remain operational until replacement part is installed. Advised customer to lower the set temperature to reduce wear on the current motor. System is operating at this time.

PERFORMED CMA FULL SERVICE ON 3 GAS PACKAGE SYSTEMS. TECH CLEANED EVAPORATOR AND CONDENSER COILS AND WASHED OUTSIDE CABINETS OF 3 GAS PACKAGE SYSTEMS. TECH FLUSED DRAIN LINES AND COMPLETED,FILTER CHANGE OF 2-25x25x1, & 2-20x30x1 FILTERS. FAN,COMPRESSOR AND BLOWOR MOTOR AMPERAGE CHECKS WERE INSIDE CORRECT SPECIFICATIONS. ALL SYSTEMS ARE PERFORMING PROPERLY AT THIS TIME. THERE ARE PICTURES AND A PERFORMANCE REPORT ATTACHED TO THIS INVOICE

Installed slim blank off in main panel. Had to secure with tape. If not approved need sq d slim blank to install

Tech arrived and found thermostat blank, tech found 3 amp fuse blown and replaced. Tech ohmed out heat strip contactor and test failed, tech got approval for replacement of heat strip contactor. Tech cycled system on and off several times and System is now on and heating properly at this time. All is good at this time.

Worry free plan customer. Customer stated she turned system up this morning and air from vents didn’t feel warm. Found system set to 73 and satisfied at 73 upon arrival. Found compressor off time set to 3min this may have caused blower to run without compressor when system was first turned on. Corrected all settings and cycled system, heat strips, and defrost with no challenges.

Found heavy LP gas smell within home/around unit area. Found ignition control board faulty sending constant partial voltage to gas valve, and displaying incorrect/non-existent fault codes. Suspect gas valve is intermittently sticking as well, and located small leak within gas valve fitting. Turned system and gas off. Costly repairs are not recommended. Handed over to field supervisor.

Tech washed and serviced units per service agreement, customer was not home during service at today’s visit, tech was not able to service air handler or get temperature’s or look at thermostat, but tech found no challenges with the package system or the split condenser at today’s visit will need to get in touch with customer about servicing the air handler

Reconnected 16” return flex to y collar.

Tech washed and serviced unit tech found no challenges at today’s visit. Tech recommended joining ESA. Customer approved. Tech serviced dehumidifier. Changed 2 20x20x1 filters. unit is heating and cooling properly at this time with a delta T of 19.

Install Trane 5 Ton Gas/Electric Package Unit With WiFi Programmable Thermostat

Has to speak with brother

Tech found system in high limit error. Tech restarted system and found a failed variable speed blower motor. Tech recommended replacing system due to price of repair and age of equipment. Tech sent quotes for motor and ESA. Field supervisor notified.

Tech found system void of refrigerant. Tech performed a leak search and found a very large leak. Previous tech also noted a leak in the evaporator coil. Tech strongly recommended replacing system as it is a 26 year old R22 system with major repairs needed. Customer wanted to repair the main leak and recharge system only, declined field supervisor visit. Tech informed customer that the compressor may fail at any time due to it running with no refrigerant. Tech repaired hole in the line, pulled a vacuum, pressure tested and recharged system. System is heating properly and running aux heat properly at this time.

Emailed proposal to customer. They are going to get other quotes.

Tech washed and serviced unit per service agreement, tech found no challenges at this time, system is back up and running and holding a delta T of 20 degrees