Faison NC Heating & Air Conditioning Services

Incorrect blower motor was sent. Will need to return with correct motor and replace.

Customer got declined through GoodLeap. She is going to speak with relatives to see if someone can co-sign.

Tech performed preventative maintenance and serviced system. Tech found no issues at this time. Customer wasn’t home to check delta t or get signatures.

Tech performed preventative maintenance and serviced system. Tech found no issues at this time. System is up and running with a delta t of 20.

Found variable speed blower motor has failed. Need to order and return to make repairs. Customer approved warranty pricing.

Tech performed preventative maintenance and serviced system. Tech recommended installing a hard start kit to lower compressor amps and prolong life of the compressor. Customer would like to have the hard start kit installed in about a month. System is up and running with a delta t of 20.

Tech performed service on trane package unit. Tech recommended plasma air purifier. Customer is very interested but homeowner had to leave so could not install today but stated next maintenance visit will decide to get plasma air purifier. Tech changed filters inside house but did not check delta t as homeowner left. Customer stated wants tech to come next visit to install plasma and do next service. Found no other challenges at todays visit.

Upon arrival tech was informed of black substance on the dryer beside the vent. Upon further inspection tech found supply vent had same substance and flex duct. Tech informed customer on condition on duct with bacterial substance. Tech informed customer on plasma pure air customer is very interested in and will call back at the end of the month to get plsam. Tech also cycled and found system cooling properly and heating properly tech spoke with esa tech and was informed system was short cycling on heat mode. Tech tested system on heating and system never short cycled. High side did climb very slowly but adjusted itself with run time. System is operating properly at this time.

Tech performed service on trane package unit. As tech was beginning service, found unit to be cutting off and on. Tech checked amps on compressor contactor, amp draw was exceeding specification. Tech called in office about situation. Office called demand tech to come further diagnose issue. Tech did not maintenance outside unit due to underlying issue with unit and stated will return to finish maintenance. Customer also stated that “black stuff” is on her walls and around dryer. Tech talked to joy in office about situation. Tech replaced 20x25x3 media filter. Customer renewed maintenance plan. Customer stated she would prefer tech to come for future services.

Tech performed preventative maintenance and serviced system. Tech found upstairs evaporator coil to be excessively dirty. Tech recommended uv light kit to help prevent microbial growth and increase system efficiency. Customer is interested in uv light kit and will call when ready for us to install. Customer didn’t have water spigot outside. Tech cleaned coils with coil gun. Tech cleaned system with wipes. Both systems are up and running with a delta t of 18 and 19.

Tech performed preventative maintenance and serviced system. Tech completed megohm test and found compressor to ohm in the caution. Tech recommends hard start kit to lower start amps and preserve the life of the compressor. Tech also found excessive microbial growth on evaporator coil and blower. Tech recommends UV light and plasma air installation to help prevent microbial growth, enhance system efficiency and indoor air quality. Tech tried to contact customer via phone and could not contact customer. Tech left voicemail for customer to call tech back. Customer was not home during service. Tech was unable to check delta t or receive signatures. System is up and running.

Checked and labeled breakers for PHP. 60 amp for heat strips and 30 amp for AC. See pics

Unit 8 has correct fuses and breakers for both condenser and air handler

Removed the old water heater and replaced it with a new water heater. Cleared out kitchen sink drain line.

Doorway is 29.5 inches wide coming to the heater. The heater is 58 inches tall and 23 inches wide. Customer would like to have a replacement cost for a new heater.

Performed ESA, tech cleaned and serviced system. Recommended replacing uv bulb, want to wait till next visit.

Performed ESA, tech cleaned and serviced system. Recommended surge protection.

Technician inspected 2 package units. Systems are operating properly at this time.

Tech found y wire was unplugged from wire nut once tech correctly secured wire system turned on no issues

Tech performed service on coleman furnace split. Customer does not have water source outside home Tech recommended our plumbing service. Customer declined at this time and stated will consider in future. Tech did not perform service on outside unit due to no water source, will have to return with water jet. Also, tech recommended media filter, after tech cleaned return grille. Customer declined at this time. Found no other challenges at todays visit.

Tech performed ESA on one system, tech did not find any issues at todays visit, system is back on and operating properly at this time. Customer just changed filter so tech left extra filter for future. All is good at this time.

Tech performed ESA on one system, tech completed everything except washing coil and unit due to faulty water pack, will return Saturday to complete maintenance on system. Customer was across the Street and tech was unable to access inside of home. System is back on and operating at this time. Will also need to bring 16x24x1 filter when we return Saturday.

Tech washed and serviced unit and found drain line clogged causing system to back up with moisture tech also noticed Evaporator coil covered in an bacterial build up tech thoroughly cleaned coil and moisture out of the system. Tech found no further issues. Customer renewed PSA 1 system.

Upon arrival tech found compressor not running due to failed dual run capacitor. Replaced capacitor after approval, started system up and monitored pressures. Found pressures to be low and informed customer. Customer may call us back to have refrigerant added, also recommended investing in maintenance agreement.

System #2 found thermostat receiving voltage with no display present. Replaced with FP5000 thermostat. Cycled system with no further challenges. Approved by Patricia P.O. # for todays invoice- 23245788