Jackson and Son specializes in professional, 100% guaranteed residential and commercial heating and air conditioning installation, maintenance tune-ups and repair services.
Read what your Erwin, NC neighbors say about our quality services, then call us at 919-734-9611 to schedule an appointment.
Recent Jobs and Reviews in Erwin, NC
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Job Locations and Reviews
Romario T.
[email protected] Found a welded compressor contactor. System is under manufacturer warranty. Tech informed the homeowners about our maintenance plans and decided to invest into yearly PSA (premium service agreement). Zoning system is operating as it should. Delta T(temperature difference is within specs). Customer approved todays investments and repairs. Customer is interested about media filters.
Erwin, NC 28339
David S.
-Performed CMA Full Service on 1 Rooftop Package Heat Pump. -Found system operating correctly in cool mode at this time. Challenges still exist with heat strips as previously reported. System will not operate correctly in defrost mode, auxiliary heat, or emergency heat during cold weather until problems are addressed.
Erwin, NC 28339
Adam T.
HVAC Repair Service: Responding to a homeowner's concern about a ductless mini-split system emitting strange noises, our examination identified a malfunctioning fan blade. Swiftly replacing the fan blade and conducting a thorough check, we eliminated the noises. The system now operates quietly and efficiently, providing optimal climate control and a more serene indoor environment for the homeowner.
Erwin, NC 28339
Jesse J.
Tech preformed CMA INSPECTION on 1 Package Heat Pump. System does operate at this time, but only in cool mode and heat mode. Auxiliary Heat an Emergency Heat do not operate at this time. Tech found heat strips to be wired incorrectly from installation. Low voltage wires are not connected to low voltage terminals on contactor. This does not allow for proper communication between control board and heat strips. Tech also found a fuse on high voltage side has failed. This also causes heat strips not to operate. Heat strips do have continuity. Tech recommends correcting wiring for heat strips and replacing failed fuse. Tech also recommends pulling heat strips to clean dust and debris from them after correcting power challenges. This will help prevent any smoke and fire hazards before activating heat strips. Office will have to contact customer with pricing at a later date. Tech has attached system performance report to invoice along with pictures.
Erwin, NC 28339
Romario T.
Package unit on the rooftop, found the ignition wire off the board, upon connecting the ignition wire back on, tech noticed the inducer motor turning off after 5 seconds. Cycled power and managed to get the system to spark but no ignition. Tech found no gas was being supplied to the unit. Gas still has a lock at the meter. Piedmont natural gas needs to be contacted to remove the lock. Costumer is not interested in ESA at this time and requested a paper copy of the invoice to be sent by regular mail.
Erwin, NC 28339
Kenny C.
Performed ESA, tech installed plasma air after homeowners approval.
Erwin, NC 28339
David S.
Performed full service on heatpump, washed and tested Operation. Filters were not replaced
Erwin, NC 28339
