Ernul NC Heating & Air Conditioning Services
Jackson and Sons has provided full-service residential and commercial heating and air conditioning installation, maintenance tune-ups and repair services in Ernul, NC since 1974.
Read our reviews to learn why your neighbors call us first for their home and business comfort needs in Ernul, NC, then call us at 919-734-9611 to see what we can do for you.
Local Reviews
for Ernul, NC
Customers say: The reviews exhibit a positive overall sentiment, with a significant number of reviews expressing satisfaction and praise for the services provided by Jackson and Sons. The positive reviews highlight aspects such as excellent service, polite and informative technicians, quality installations, and friendly and helpful office staff. The recurring themes in the positive reviews include professionalism, punctuality, and the ability to address customer concerns effectively. However, there are also a few negative reviews, which primarily focus on issues such as delayed response times, scheduling conflicts, and dissatisfaction with the quality of work. The negative reviews mention specific instances where customers experienced problems or were not completely satisfied with the services provided. Overall, the sentiment of the reviews is positive, with a slight inclination towards the positive side. The recurring themes in the positive reviews indicate that Jackson and Sons generally provides high-quality services and strives to meet customer expectations. However, it is important to note that the negative reviews should not be overlooked, and the company should continue to work towards improving its services and addressing any issues that may arise.
Our Reviews by City
Excellent Maintenance
Pete & Elizabeth S. - Ernul, NC 28527
Tyler was great. Arrived when scheduled & did an excellent 6 month maintenance check.
Excellent Service
Deborah - Ernul, NC 28527
Excellent! Caleb was professional, on time, knowledgeable and, explained everything my services would include.
Great maintenance check
SCHRAMM - Ernul, NC 28527
Excellent service
SCHRAMM - Ernul, NC 28527
Service tech Romario did a fantastic job with our maintenance service. He made sure everything on on unit was clean & working in great order before he left. He arrived when promised. Excellent service.
Excellent service
SCHRAMM - Ernul, NC 28527
Tyler T.
Tech washed and serviced unit per service agreement, upon arrival tech tested compressor and found compressor testing in the caution, tech recommended hard start kit customer approved at today’s visit, tech found no other challenges at this time, system is back up and running and holding a delta t of 18 degrees
Caleb S.
Emailed proposal to replace downstairs duct system. Customer is going to speak with her husband and she will let us know their decision this afternoon or tomorrow.
Kyle W.
Replaced 20’ of 10” flex crossover duct. Invested in ESA (1) system. Schedule 1st visit. Thermostat wall is separated from framing. This could be causing false temperature readings on thermostat due to no insulation. Unable to contact Mr. Greene to make aware, but asked customers mother to let him know. Airflow is now within specs.
Kyle W.
Customer stated front part of mobile home not cooling properly. Tech was unable to get inside home to fully inspect system, but found 10” crossover duct line has collapsed internally and has water soaked into insulation causing airflow restriction. 20’ of 10” duct line will need replacement. Spoke with Mrs. Greene via phone. They will call in when decision is made. Built estimate. Customers mother paid for todays visit.
Kyle W.
PERFORMED ESA ON (1) TRANE DUAL FUEL SYSTEM.
Kyle W.
PERFORMED PTU ON (1) RHEEM GAS FURNACE/AC CONDENSER.