Emerald Isle NC Heating & Air Conditioning Services

- Tech programmed both thermostats and connected to Wi-Fi. Texted instructions to customer to complete registration on the Honeywell website. Both systems are operating normally at this time. Collected check.

Tech replaced failed compressor and installed a turbo 200 capacitor in the downstairs unit. Charged with 7lbs 10oz R410A. Replaced filter drier and installed acid-away into new compressor. Confirmed proper operation with delta T measuring 69.6/49.6 equaling 20°F. Pressure tested at 290PSI for 13 minutes with .8 drop. System is operating normally at this time.

{Upstairs Split System} - Found failed capacitor and compressor drawing high amps. Recommended a start kit to increase efficiency and extend life of the compressor. Customer approved. - Replaced capacitor with a turbo 200, installed a start kit, and confirmed proper operation with delta T measuring 15.5. - Advised customer that the condenser fan motor is drawing 1.24 amps with a FLA of 1.4 amps. Advised the motor is failing and may need to be replaced in the future. {Downstairs Split System} - Customer requested diagnosis on site. Tech found condenser not running with contactor pulled in. Found tripped breaker and began trouble shooting by isolating the compressor, observing no issues. Checked compressor and found windings measuring in the red zone on megohm reader. Confirmed not grounded. Compressor needs to be replaced. - Customer approved compressor replacement. Office will order compressor and contact customer with ETA and scheduling. Upstairs system is operating normally at th

Spoke to Mr. Little, he is going to have a local company replace the upstairs system at a cheaper price.

Performed ESA on all 3 systems, tech cleaned and serviced units. Tech found air handler full of water due to ez trap being left open and possible clogged drain line. Tech also installed 2 hard start kits on the 2 older systems after homeowners approval. All 3 systems are back on and cooling.

Performed ESA, tech cleaned and serviced system. Recommended installing a hard start kit to protect the compressor and help combat high high start amps. Homeowner stated he would like to hold off and they might be selling the home.

Tech found float switch for third floor AHU tripped (serial UT1V). Tech used nitrogen and two gallons of water of clear and test drain. System is back cooling. Need to return Wednesday for next maintenance. Call for the door code. Put sister phone number in notes.

Upon arrival tech found drain pan full of water. After further inspection tech found drain line having back flow issues. Homeowner stated this has happened every summer multiple times. Stated back flow is what is causing drain line issue. Tech informed homeowner he will have to cut a whole in flooring in order to re-do drain line and install a ez trap. Back flow is very visible at drain line coming from primary drain pan. Homeowner stated he will cut a big enough whole in flooring in order to have unit properly draining and give us a call to have that ez trap installed.. Tech flushed out drain line multiple times to make sure drain line wasn’t clogged either. Also took off insulation from drain line at U bend to push drain line down in order for proper drainage for the time being. Tech uploading pictures and multiple videos to get a better understanding. System is back up and cooling. No charge due to recent visit.

Tech found aux pan is rusted and recommended having pan replaced along with adding eztrap and overflow safety to primary pan to help prevent water from backfilling in the future. Tech also recommends adding drain insulation to prevent condensation in attic. Will need aux pan for 3 ton air handler and about 10ft of insulation. Tech returned and completed all repairs listed. System is back on and cooling properly at this time. No issues with drainage. All is good at this time.

upon arrival tech found secondary pan full of water, tech noticed p trap was dry tech flushed lots of water in drain pan to ensure no cracks visually inspected. System drained with no issues tech suspects water backed up due to vacuum being pulled from drain line due to it being dry. Tech cleared drain pan ensure all float switches are operating properly, recommend ESA for systems customer approved system is now back cooling at this time. Tech locked house and put key back on ring.

Tech performed esa on one system. Tech found aux pan is rusted and recommended having pan replaced along with adding eztrap and overflow safety to primary pan to help prevent water from backfilling in the future. Tech also recommends adding drain insulation to prevent condensation in attic. Will need aux pan for 3 ton air handler and about 10ft of insulation. Customer approved estimate, need to get parts and return to make repairs. Tech found no other issues at today’s visit. System is back on and operating properly at this time.

Selling condo has to speak with siblings who also have ownership

12 year old system. Customer stated upon arrival that system is cooling, but during process of selling home buyers have complaints of age/poor condition of system. Coil grates, electrical terminals, condenser coils, evaporator coils, and line-set entering condenser are all extremely rusted and/or corroded. Potential for refrigerant leaks are high. Capacitor is weak as well. Handed over to field supervisor to provide a solution.

Going to speak with Colby regarding the system replacements at this home.

Emailed quote to replace system.

Upon arrival homeowner stated breaker to condenser had tripped after a brief power outage. After further inspection tech found compressor terminals were blown. Field supervisor will be in contact with homeowner tomorrow. Pictures of unit are uploaded, charged a house call fee. System is currently down.

Upon arrival tenant stated no air coming from vents and a burnt smell was present. Tech found failed blower motor, got approval from homeowner. Also would like a field supervisor contact him on possible system replacement for both units. Gave bryce information and will be in contact with him Monday.

Performed ESA on three systems. All systems operating properly at this time, sent estimate regarding recommendations.

Tech washed and serviced unit and found no challenges at this time. Unit is up and cooling with a detla t of 23.

Tech cleared and flushed clogged drain line, reset float switch system is back cooling with 20 delta t. No charge per PSA

Tech performed ESA on two systems, tech found both condensers are rusted and corroded and tech informed customer of future issues with systems. Tech found no leaks at todays visit and aluminum evaporator coils are in excellent shape. Tech found no other issues at todays visit. Both systems are back on and operating properly at this time.

FOUND SYSTEM UNABLE TO COOL INTERMITTENTLY DUE TO CLOGGED DRAIN LINE CAUSING PRIMARY FLOAT SWITCH TO TRIP. CLEARED DRAIN LINE, ADDED 3/4” PVC UNION, AND TESTED DRAINAGE SEVERAL TIMES WITH NO FURTHER CHALLENGES. ADDED AC LEAK FREEZE PER OFFICE DUE TO PREVIOUS FINDING OF LEAK WITHIN EVAPORATOR COIL. ALSO ADDED JUST UNDER 6OZ OF R410A TO ACHIEVE PROPER SUB-COOLING. SYSTEM IS NOW OPERATING AND DRAINING PROPERLY. INDOOR TEMPERATURE DROPPED FROM 80 TO 76 DURING TODAYS VISIT. LEFT PROPERTY AS IT WAS WHEN TECH ARRIVED PER OFFICE.

-Customer states system not cooling to thermostat satisfaction. -Observed heat damage at capacitor wiring from contactor. Replaced burned jumper and connector. -Observed signs of arching on blades of pull out disconnect when removing. Verified 243V as appropriate to contactor. -Detected leak at air handler evaporator coil. Recharged system with 3 pounds R-410A refrigerant. Evaporator coil should be replaced. Informed office of findings. -Replaced 20x25x3” filter with 20x25x1 per customer request.

Upon arrival tech replaced warranty TXV in air handler for first and second floor zone. Pressure tested with nitrogen and soap bubbles at TXV with no leaks. Pulled vacuum on system and released charge. Added 3lbs and 8oz of R410A to get charge correct. System is back operational at this time.

Upon arrival tech began inspected second floor living room system and second and first floor zone system. Second floor for living and kitchen room had a failed dual run capacitor preventing the condenser from coming on as well a a dirt filter restricting air flow. Tech replaced capacitor and filter and system is back operational at this time. System for bedrooms on second floor and first floor also had a failed dual run capacitor and filters were dirty. Tech replaced capacitor and filters started system up and continued to give a 9 flash fault stating TXV stuck open or failed blower. Tech inspected blower to ensure there was sufficient airflow. Pressures were 127/247 with 1.6 SH and 2.8 SC indicating the TXV is stuck open. Estimate was emailed to homeowner for warranty TXV and wants to move forward with ordering.