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Elm City, NC Heating Air & Conditioning Services

Jackson and Sons has been serving the heating and air conditioning needs of Elm City, NC residents and businesses since 1974.

Our reviews below from your neighbors in Elm City, NC tell the story of our quality, dedication and commitment to customer service.

Recent Jobs and Reviews in Elm City, NC

Rated 5.0 out of 5 stars based on 5 customer reviews

Customers say: The reviews exhibit a positive overall sentiment, with a slight inclination towards the positive. The recurring themes include professionalism, expertise, efficiency, courtesy, and quality of work. Customers express satisfaction with the technicians' knowledge, friendliness, and the overall service provided. Negative reviews are minimal and focus on minor issues or scheduling conflicts. The weight of positive reviews significantly outweighs the negative ones, indicating a high level of customer satisfaction.

Our Local Reviews by City

Job Locations and Reviews

Norman  A.
Norman A. Checked in
Gave estimate to replace lav faucet wide spreed To replace toilet in same bathroom Gave estimate And to replace customer supply pieces on garden tub Theses estimates is to replace French style lavorty faucet and toilet in same bathroom These also for use to repair tub with customer supplied replacement parts
Elm City, NC 27822
Ricardo  T.
Ricardo T. Checked in
Tech washed and serviced unit and found no challenges at this time. Customer concerned with beeping tech found surge protector module not related to hvac customer narrowed it down to be connected to their WiFi and needs a battery replaced tech set owner estimate for renewal due to not being able to take phone call at work.
Elm City, NC 27822
Aidan T.
Aidan T. Checked in
- Tech replaced faulty defrost control board, tested heat strip operation, and changed thermostat fan setting to automatic, per customer request. System is operating normally at this time.
Elm City, NC 27822
Jerry H.
Jerry H. Checked in
Patched hole where junction box was in pantry
Elm City, NC 27822
Aidan T.
Aidan T. Checked in
- Tech found heat strips not operating due to failed sub panel caused by failed breaker. Recommended calling an electrician to replace the sub panel. - Defrost control board is showing burn marks; tech recommended replacing. Customer approved. Need to order board. - Customer stated that the rear bedroom had no air flow. Tech found fallen 6ft section of metal duct, re-secured and hung the duct. - Customer requested resealing the hood to the house. Tech moved the package unit against the home and resealed with clear silicone. - Recommended replacing burnt contactor, customer postponed. Customer inquired about replacing thermostat; tech provided estimate. Heat pump is operating normally at this time.
Elm City, NC 27822
Review
Great job!
Bart - Elm City, NC 27822
Alex R.
Alex R. Checked in
Removed about 20 foot of ice maker line and replaced it with new pex line to the fridge.
Elm City, NC 27822
Alex R.
Alex R. Checked in
Found ice maker line dripping. Customer wants whole line replaced. Gave estimate for a level 3 repair.
Elm City, NC 27822
Dalton  B.
Dalton B. Checked in
Install Carrier 3 Ton Gas Pack With Plasma Air With WiFi Programmable Thermostat
Elm City, NC 27822
Norman  A.
Norman A. Checked in
Bad pressure switch on well pump
Elm City, NC 27822
Noah C.
Noah C. Checked in
Replaced gas valve, converted to LP. System attempted to start but again did not ignite, hot surface ignitor turned, sensor is not sensing igniter. Cleaned sensor and attempted startup but had same result. Will need new ignitor with sensor, photos and form uploaded.
Elm City, NC 27822
Review
Bryce was extremely professional, courteous, and helpful. He’s a definite asset to your company.
Bart - Elm City, NC 27822
Review
Give the man a raise!!!
Bart - Elm City, NC 27822
Review
This is the second time that Norman has been at my home. He does an exceptional job, he’s always courteous, and extremely polite. He is an asset to your company.
Bart - Elm City, NC 27822
Review
Wow! Great!
Bart - Elm City, NC 27822
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