Jackson and Sons has provided full-service residential and commercial heating and air conditioning installation, maintenance tune-ups and repair services in Deep Run, NC since 1974.
Read our reviews to learn why your neighbors call us first for their home and business comfort needs in Deep Run, NC, then call us at 919-734-9611 to see what we can do for you.
Recent Jobs and Reviews in Deep Run, NC
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Job Locations and Reviews
Derek J.
Upon arrival tech was informed system was not heating. Inspected system and found the condenser not coming on due to a piece of wood wedged between the condenser fan blade and the shroud keeping the fan from spinning. Tech removed debris from system and everything came on. Checked amp draws and found the condenser fan motor rated at .64amps pulling .75amps. Customer wants to wait on replacing, emailed estimate for repair. System is back operational at this time.
Deep Run, NC 28525
Review
Josh W.
Tech arrived to perform service and found fault code for low refrigerant. Tech leak searched system and found no leaks at this time. Whip tech was checking system operation in heat mode tech found condenser pumping down. Tech checked eev and sensors attached and found that steeper motor, transducer and suction line Temperature sensor need to be replaced after diagnosing parts failed, tech verified warranty with office and received estimate for repairs. Tech left power off to condenser to prevent any further damage to system. System still has heat from heat strips. Tech did not complete maintenance due to failed system and will need to complete maintenance after repairs have been made. Customer approved repairs need to order parts and schedule to return and complete repair. Transducer is brazed in and will have to recover and refill systems to complete repair. To complete maintenance coils and unit need to be washed.
Deep Run, NC 28525
Review
Nick B.
Tech performed preventative maintenance and serviced system. Customer mentioned power outages causing issues with thermostat. Tech recommended installing surge protectors on disconnects. Customer didn’t invest at this time but is interested in the future. System is up and running with a delta t of 19.
Deep Run, NC 28525
Landen H.
Tech washed and serviced unit and found no challenges at this time. Unit is up and heating with a delta t of 23. Customer extended psa 1 sys 2 times a year.
Deep Run, NC 28525
Landen H.
Tech washed and serviced unit and found no challenges at this time. Tech recommended plasma air to improve air quality and help prevent dust and mildew build up. Customer would like to wait for now. Unit is up and heating and cooling properly at this time.
Deep Run, NC 28525
Review
Alex R.
Rebuilt both toilets with fill valves flappers and tank to boul gaskets. Customer is going to replace her bathroom faucets with us after she orders new ones.
Deep Run, NC 28525
Matthew L.
On arrival, ignition control was flashing a 2 flash error for 1 hour lockout. Tech found orange ignitor wire unplugged from ignition control board. Turned power off and ensured all plugs and wires are secure. Started heat back up and verified LP gas pressure. Low stage is 5.5" wc. High stage is 9.85" wc. Service warranty.
Deep Run, NC 28525
Logan P.
Tech performed services on (2) trane package units. Tech recommended (3) media filters. Customer declined As tech was megohm compressor, found it to be yellow then follow to green. Recommend hard start. Customer declined. Found outdoor blower to be dirty, recommend plasma air for excessive bacteria growth. Delta t is within specification. All ok at this time. Found no other challenges at todays visit.
Deep Run, NC 28525
Juan R.
Install Goodman 2.5 Ton Package Unit With Plasma Air With Programmable Thermostat
Deep Run, NC 28525
Matthew L.
Sold Consultation Code: ENGWEEMQA
Deep Run, NC 28525
Josh W.
Tech performed ESA on one system, tech did not find any issues with system at todays visit. System is still very new and in excellent condition. Customer renewed one system ESA.
Deep Run, NC 28525
Carlos R.
Replace 4 Ton AC Condensing Unit With New Goodman 4 Ton AC Condensing Unit
Deep Run, NC 28525
Bryce C.
Customer not present spoke with her on the phone gave replacement cost and repair cost. Has to speak with husband
Deep Run, NC 28525
Kyle W.
Previously documented that compressor showed signs of failure. Breaker tripped upon arrival. Reset breaker and tripped instantly. Found compressor is shorted to ground. Handed over to field supervisor to provide a solution.
Deep Run, NC 28525
Ricardo T.
Tech washed and serviced units and found compressor capacitor testing weak tech notified customer and would like to wait.
Deep Run, NC 28525
Derek J.
Upon arrival tech was informed that system was making a hissing sound when it cuts off. Tech inspected system and found noise being made was due to liquid and suction lines equalizing. Tech turned system completely off and waited approximately 10 mins and noise did stop. Turned system on and waited for thermostat to satisfy. Could hear the noise from lines equalizing but system started back up before it could stop. System charge is still good and there are no performance issues. Tech informed homeowner that some metering devices just might take longer than others. System is still operational at this time.
Deep Run, NC 28525
Audonel G.
GPHH33641A & SUPPLY LINE
Deep Run, NC 28525
Derek J.
Upon arrival tech began replacing evaporator coil. Recovered Freon out. Installed new coil, pressure tested to 330psi, pulled vacuum down to 400 microns. Tech charged system with 13lbs of R410A. System is back operational at this time.
Deep Run, NC 28525
Bryce C.
Invested in new system
Deep Run, NC 28525
Kenny C.
Upon arrival homeowner stated system not cooling. Also heard a loud noise and a burning smell. Tech found failed blower motor, also found burnt wire on capacitor terminal. Tech informed homeowner and would like to have a field supervisor come out tomorrow afternoon. Any time after 12 would be preferred. Collected house call fee for todays visit.
Deep Run, NC 28525
Joseph C.
Tech returned to get model and serial number from evaporator coil.
Deep Run, NC 28525
Derek J.
Upon arrival tech was informed indoor coil kept freezing. Tech performed a quick leak search and found the evaporator coil to be leaking. Homeowner approved charging system to get it back cooling. Tech added 5lbs of R410A Freon. Informed homeowner office will need to check warranty status and give pricing for new evaporator coil. System is back cooling at this time.
Deep Run, NC 28525
Derek J.
Upon arrival tech was informed system was not cooling. Inspected system and found compressor was not coming on. Checked line and low voltage at contactor and it was working. Check capacitor and found 50/5 reading 4.11/4.28. Customer approved replacement of dual run capacitor and compressor started running. System is back operational at this time.
Deep Run, NC 28525
Matt C.
Tech performed esa on trane package heat pump, found no challenges at todays visit Customer extended esa
Deep Run, NC 28525
Matthew L.
System was void of Freon due to blown terminal. Tech flowed nitrogen while brazing in new compressor and new biflow drier in the attic. Added Acid Away to new compressor. Replaced burnt compressor plug. System passed nitrogen pressure test and standing vacuum test. Put warranty label on original compressor. Picture of old and new compressor data tags are on service titan. Tech recharged system with 9 lbs of R410a. Changed blower control board to Y2 for correct airflow. Tested system without any further issues. Full install warranty.o
Deep Run, NC 28525
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