Clinton, NC Heating & Air Conditioning Services

Technician returned to connect duct work. Once connected system heat is operating at 96 degrees supply return at 48 degrees. Tech air will be removed from that room by return now since it is connected. Tech found on the Trane package unit s#524D technician found system would test defrost properly but when technician tested coil sensor found it not to close when temperature was cold enough for it close. Technician put sensor in the snow and sensor would still not close. Technician diagnosed a failed coil sensor if approved will need to order. Unit for store and office tech found vents were blowing out 100 plus air from supply vents but in the furthest room it was colder then normal and thermostat is in that room. Tech did confirm supply was 100 out both supply vents in the office as well. Technician found extremely dirty air filter restricts cold from being removed from office. Technician recommends maintenance on systems. Customer approved coil sensor.

Customer invested a 3.5 ton Goodman package heat pump Consultation Code: ENGGCLBTN EQUIPMENT BUNDLE IN SYSTEM 1 Goodman Packaged Unit GPHH34241A Goodman, GPHH3, 3.5 Ton, Packaged Unit Quantity: 1 ACCESSORIES IN SYSTEM 1 Other Services CUSTOM-0M1HWW ESA Quantity: 1 Other Thermostats CUSTOM-PXPR1U HONEYWELL FOCUS PRO 5000 (Trane Split Systems) Quantity: 1 Other HVAC Add-Ons CUSTOM-BWQ0I5 Goodman HKR10 Quantity: 1 INSTALLATION ITEMS IN SYSTEM 1 10 Year Parts 10 Year Compressor 10 Year Indoor Outdoor Coils 20 Year Heat Exchanger 2 Year Labor Quantity: 1 38"x30" Hood (Goodman) Quantity: 1 38x70 Pad Quantity: 1 Add New Return & Filter Grille Quantity: 2 Add Supply Line Quantity: 1 Certified Heat and Cooling Load Calculation For Sizing of HVAC (Code) Quantity: 1 Digital and Mobile Friendly Quote For Transparent and Thorough Job Review. Quantity: 1 Ensure Proper Drainage On Drain Lines Quantity: 1 File All Warranties For Customer Quantity: 1 ICM Surge Protect

- Tech found thermostat displaying sensor issue upon arrival. Confirmed accurate temperature reading and noted thermostat programmed to use outdoor temperature sensor; with no temperature sensor equipped. Reset thermostat and programmed for 2 stage gas heat and 1 stage cool. System is operating normally at this time with no fault codes.

- Tech inspected Trane Package unit upon arrival, noting almost 2” of ice formation on the lineset and condenser coil. Ran system in cool mode to attempt de-icing for 15 minutes with no success. Confirmed heat strip operation and informed customer we will return at a later time to further diagnose, in addition to a second system that is not operating. - Tech installed a pre-supplied 12” tap collar on the square intake on the return plenum of the Goodman system. Flex duct is 10” and will need a 12>10” reducer installed upon revisit. Configured current assembly to operate until the reducer is installed. System operating normally.

Trane Packaged Unit (XL15) 4WCZ5048E1000A Trane, XL15 Packaged Heat Pump, 4 Ton, Packaged Unit Quantity: 1 Other Air Quality CUSTOM-29BJHR Plasma Air 602 Quantity: 1 Other Thermostats CUSTOM-JRKFUQ Honeywell - Wi-Fi VisionPRO 8000 (Package Systems) Quantity: 1 Other HVAC Add-Ons CUSTOM-U7A9C4 BAYHTRV110F (Package Unit) Quantity: 1 1- Mobile Home Package Unit Wiring (5 Ton or Less) Quantity: 1 18" Start Collar Quantity: 2 50x20x27 Hood (Trane) 4T & 5T Package Unit Quantity: 1 52x52 Pad (Trane) Package Unit Quantity: 1 Add New Return & Filter Grille Quantity: 2 Add Supply Line Quantity: 1 ICM Surge Protector Quantity: 1 Level Pad Quantity: 1

Technician found 5amp fuse blown tech traced wires and found condenser thermostat wires damaged and old and brittle. Tech found 24v red wire shorted to cabinet. Tech recommend replacing 2 ft of thermostat wire. Ann approved over phone system is operating properly at this time.

Customer invested in a 4 ton Trane package heat pump and a WorryFree warranty

Tech arrived and found system operating but no airflow through vents, tech found blower locked in place and hot. Tech got motor to start but recommended replacement due to excessive heat on bearings and multiple instances of issue. Customer approved ordering motor to return and replace. System is operating at this time.

Tech performed service on goodman package unit. As tech was megohm compressor, tested red then slowly followed to green. Tech recommended installation of hard start kit. Installed after customers approval. Delta t is within specification and customer is satisfied with today’s service. Found no other challenges at todays visit.

Technician found the same issue that happened the 9th happing 3 phase monitor was not lite up. Technician reset disconnect and found when put lever back up the it would not make good connection to allow proper voltage to phase monitor. Technician removed lever bracket and made good connection. Technician spoke with office they will send over a quote for replacing 3 phase disconnect.

Tech returned to replace defrost control board. Unit is back up and running and delta t is within specification at this time and customer is satisfied with todays service. All ok at this time. No challenges prior to install.

Split system Goodman heats office. Technician found em heat on thermostat. Once technician cycled heat compressor started up pressure were 92/330 with in specs on heating mode according to the data plate. Technician took temperature reading and found 100 out the 80 with compressor and 102 with aux heat. Technician inspected duct system found open return on the split in a closed tile ceiling. There is a return grill but it is not connected to the rerun box. Technician suspected system is not removing the air from the room only to ceiling tile and roof which is way colder. Technician inspected other package system that was frozen over and ensured defrost cycle system is operating properly at this time. They had another person come and look at it the night before and fixed the issue. System is operating properly at this time. Split system will require a 10 in collar to connect to return box and flex connector to grill. To allow air flow properly.

Technician found variable speed blower motor was not making good connection onto the stakon. Technician clean up the connector and blower kicked right on. Technician inspected system found compressor was engaged and heat strips was engaged as well due to being so cold in the house. Technician informed customer on findings he approved the cleaning up connection and also invested in premium plan. System is heating properly at this time.

Tech serviced and cleaned unit. Tech found compressor capacitor reading at 51/45. Tech replaced under warranty. Tech also found Evaporator coil showing signs of rust. Tech did a detailed leak search but could not find a consistent leak. Unit is heating and cooling efficiently.

Another company on site as tech arrived. Did not perform any service.

Tech arrived and found thermostat calling but had an alert on 3 phase monitor board, tech found disconnect was not all the way up not allowing all three to phased to allow power through, tech adjusted disconnect and system powered on and operated properly. No further issues at this time. No charge new install.

Tech washed and serviced unit and found compressor megaohmed in the yellow tech recommended hardstart and left updated estimate price. Tech found no other challenges at this time.

Tech washed and serviced unit and found dual run cap testing weak. Customer approved replacing cap tech found no other challenges at this time.

Tech washed and serviced unit and found no challenges at this time.

Tech returned to install turbo capacitor. Tech rechecked delta t and it is still within specification after capacitor install. Customer is satisfied with today’s service and all ok at this time.

Tech performed service on trane split system. Found uv bulb burning at filaments, previous tech installed uv bulb last service, due to previous installation, tech replaced uv bulb under warranty. As tech was performing service, did not receive any amp draws from contactor and noticed compressor was not running. Tech tested 50/5mfd run capacitor, all ok at this time. Tech noticed compressor went into internal overload, tech hosed down compressor for approximately 10 minutes. Unit kept going into defrost mode. Tech checked refrigerant levels and pressures inside system. High side pressure was 326.9psi as low side was 73.7. Tested okay. Tech tested ambient temperature sensor on defrost board. Read 27.6. Tested coil temperature sensor read 36.4. All ok at this time. Tech recommended replacement of defrost control board. Customer approved replacement. Talked to Joy in office for further inquiries. Delta t is within specification at this time and customer is satisfied with today’s servic

Tech performed service on miller split system. Capacitor is rated at 50+7.5mfd. As tech was testing capacitor, read 46.9mfd & 4.00mfd. Found capacitor to be weak. Recommend replacement of capacitor. Tech talked to Joy in office about situation, booked appointment to return to replace 50+7.5mfd capacitor. Tech did not get blower motor amperage due to weak capacitor. Tech encouraged customer to have unit off until further notice. Customer is aware. Delta t is within specification at this time and customer is satisfied with today’s service. Found no other challenges at todays visit.

Tech found failed heat sequencer not relaying power to the blower motor. Received approval and replaced. Installed a 16x20x1 air filter and confirmed proper operation. System is operating normally at this time.

Tech performed CMA inspection on 4 RTU gas packs, tech cycled all system with no challenges found to older gas packs have lots of rust on face plate of heat exchanger will need to keep an eye on it In the future. Changed all filters, tech found no challenges at this time.

Tech serviced and cleaned unit. Customer uses his own filters. Upon arrival tech found hood connection has dust build up. Tech informed customer and showed pictures. Tech found evaporator coil to be severely rusted but could not find a consistent leak. Tech faced no other challenges. Unit is heating and cooling efficiently.