Clayton NC Heating & Air Conditioning Services

Technician found calibration for the 824 thermostat was not accurate. Reading 70 and room is at 74. Technician recalibrated thermostat and temperature reading are accurate. Technician did inform customer if it happens again we will need to replace thermostat.

Technician found heat strip contactor had lost a leg. Tech replaced 2 pole 40 amp contactor. System is operating properly at this time. Worry Free

Tech arrived and performed service on one system, customer was not home so tech was unable to access home and get delta t and pictures of thermostat. Tech cut system back on and after completion and system came back on and began operating. Tech was unable to reach customer about renewal and built estimate and sent via email. Will need to return with two 16x25x1 filters next time we’re in the area.

Tech performed tune up on one system, tech found no issues with system operation at todays visit, customer has media filter installed in unit that is still clean but informed customer that we would monitor at each visit. Tech cleaned evaporator coil with brush due to coil not allowing chemicals. Tech found gas leak on city main and informed customer of issue. Customer signed up for yearly psa.

Tech returned to repair supply ducts. 8” supply flex outer liner is falling off of existing duct. Informed customer. Photos on file, recommended investing in ESA. Customer invested in PSA, system is heating properly.

Tech installed 45/7.5 MFD Dual run capacitor on upstairs unit.

Need a 12 ft ladder to reach the air handler.

Tech found the outdoor condenser locked out, after resetting the refrigerant levels indicated low. Leak search was performed and found heavy oil deposits on the primary drain pan, refrigerant leak was found within the Evaporator coil. System is under 2 year contractor warranty. Indoor evaporator Coil would need to be ordered and replaced. Tech did find a service disconnect melted for the downstairs system. Customer approved replacing the service disconnect. Tech added 4lbs of R410a until the new coil arrives as a temporary solution.

Tech washed and serviced unit and found no challenges at this time. Tech informed customer about age on the unit.

Upon arrival tech found heavy ice buildup at condenser and fault code for defrost cycles too close together. Tech defrosted coil and monitored system operation, found suction pressure slightly low and slightly high head pressure. Tech added 10oz of 410A to warm line temp up after verifying sensors are within spec as system was entering defrost every 5 minutes. Refrigerant did not make any changes, we will need to return with a new defrost board. Call customer to schedule. Install warranty.

-Customer stated they observed outdoor coil iced up and outdoor fan not running last night. Unit was turned off upon arrival. -Verified blower motor is cycling air properly. Set thermostat to call for heat and found outdoor coil immediately iced up in a short amount of time. -Found no status light illuminated on defrost control board. System would not force defrost when jumping test pins. Found R circuit (24 v constant) with no voltage. Found outdoor thermostat wire R wire loose from bundle under wire nut at air handler. Reconnected R circuit wiring correctly. Defrost board status light now illuminates, and system immediately went in to defrost mode. -Observed unit to ensure outdoor coil defrosts as appropriate, and that system properly switches out of defrost mode. System back operating correctly. -Not billing for house call or minor repair due to new install and recent visits.

-Customer states intermittent sweet smell when upstairs unit runs. Smell was not present at time of visit, and system seems to be heating as expected. Thermostat was satisfied upon arrival. -Did not find any obvious signs of refrigerant leak. Customer states smell is present at various times of the day, in both cooling and heating seasons, and has been an ongoing issue. -Offered to perform System Performance test to verify system operation and check refrigerant pressures. Customer elected to wait until springtime service on system. -No repairs or further diagnostics performed at this visit. Billing for house call fee per maintenance agreement.

Tech washed and serviced unit and found no challenges at this time. Customer changes their own filters regularly.

Found the middle inverter min split system with a U2 error code indicating a bad discharge temperature sensor. Tech reset the system to operate heat mode and checked temperatures at the discharge line and was only getting to 80 degrees and liquid line pressure of only 78psi. System is low on refrigerant and a communication error between the indoor and outdoor unit (UL). Customer is aware of the challenges and just wanted to see if we can do anything for the bare minimum to not invest into the system since they did get a new gas pack installed. Mini split system was left off.

Upon arrival tech found filter cover removed laying on ground inside of return allowing cold attic air to enter system. Tech secured cover and refrigerant pressures are now within spec. Also found 6” and 8” flex collapsed over attic joist. Customer approved repair to return and repair. Will need 6” and 8” splice collar and flex to make repair. Found no further challenges. System is heating, customer would like to invest in ESA at time of repair.

Tech serviced and cleaned unit. Tech found compressor capacitor reading at 49.1/45 (close to +10-). Tech faced no other issues this visit. Unit is heating and cooling efficiently. Tech informed customer about PSA renewal. Customer would like to wait till next visit to renew downstairs unit. Customer is interested in duct replacement on downstairs unit.

Tech serviced and cleaned unit. Upon arrival tech found hood disconnected leaving the crawl space open. Tech also found frozen coils. Tech faced no other challenges. Customer did not feel comfortable letting tech inside home because of a “territorial dog”. Tech left filter with the customer.

Tech serviced and cleaned unit. Tech found downstairs compressor capacitor reading 49.6/45.Tech faced no other challenges this visit (both units are fairly new). Both units are heating and cooling. Tech does not have a 45 MFD Capacitor on his truck to replace under warranty. Tech needs an umbrella.

Tech replaced warranty defrost board, also inspected sensors to ensure correct range and found no challenges system is now cycling into defrost.

Tech performed tune up and found no challenges at this time customer invested in psa 1 sys and paid tune up 1 sys unit is up heating and cooling properly at this time.

Upon arrival tech found drain line clogged causing water blockage and allowing primary pan to Overfill into auxiliary pan triggering float switch. Tech washed and serviced unit and found no other challenges at this time.tech recommended ez trap. Customer approved for ez trap installation. Customer uses their own filters. Tech updated card info.

Upon arrival tech was informed that the condenser was frozen, homeowner turned it off at thermostat. Tech turned heat on and began inspecting system. Found that it would not go into defrost on its own or when jumping forced defrost. Informed office of findings and will need to order new defrost control board. System is still heating.

Tech arrived and performed two system tune up, tech did not find any challenges with either system at todays visit. Both systems are on and operating properly at this time. Tech cleaned dryer vent and put everything back how found. Tech spoke with customer about service agreement and customer stated they would like to think on it and call back. All is good at this time.

Tech washed and serviced unit per service agreement, tech found no challenges while servicing unit at today’s visit, the system is back up and running and holding a delta t of 20+ degrees, customer also renewed psa agreement

Tech washed and serviced unit per service agreement, tech found no challenges while servicing unit at today’s visit, tech recommended replacement of uv bulb at today’s visit, customer approved replacement at today’s visit, the system is back up and running and holding a delta t of 20+ degrees