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Castalia, NC Heating Air & Conditioning Services

Jackson and Sons has been serving the heating and air conditioning needs of Castalia, NC residents and businesses since 1974.

Our reviews below from your neighbors in Castalia, NC tell the story of our quality, dedication and commitment to customer service.

Recent Jobs and Reviews in Castalia, NC

Rated 5.0 out of 5 stars based on 1 customer reviews

Customers say: The reviews exhibit a positive overall sentiment, with a significant number of reviews expressing satisfaction and praise for the services provided by Jackson and Sons. The positive reviews highlight aspects such as excellent service, polite and informative technicians, quality installations, and friendly and helpful office staff. The recurring themes in the positive reviews include professionalism, punctuality, and the ability to address customer concerns effectively. However, there are also a few negative reviews, which primarily focus on issues such as delayed response times, scheduling conflicts, and dissatisfaction with the quality of work. The negative reviews mention specific instances where customers experienced problems or were not completely satisfied with the services provided. Overall, the sentiment of the reviews is positive, with a slight inclination towards the positive side. The recurring themes in the positive reviews indicate that Jackson and Sons generally provides high-quality services and strives to meet customer expectations. However, it is important to note that the negative reviews should not be overlooked, and the company should continue to work towards improving its services and addressing any issues that may arise.

Our Local Reviews by City

Job Locations and Reviews

Review
Good
Trina - Castalia, NC 27816
Luis R.
Luis R. Checked in
Tech was informed outside system was not turning on tech found low voltage coil had fail for the contactor tech replaced for testing purposes and system started up. Once tech was checking delta t and pressure tech found seals in the compressor were were bleeding into themselves and system was not operating properly. Tech informed customer on findings and priced out compressor replacement none warranty. Customer declined tech collected house call.
Castalia, NC 27816
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