Black Creek NC Heating & Air Conditioning Services
Jackson and Sons has provided full-service residential and commercial heating and air conditioning installation, maintenance tune-ups and repair services in Black Creek, NC since 1974.
Read our reviews to learn why your neighbors call us first for their home and business comfort needs in Black Creek, NC, then call us at 919-734-9611 to see what we can do for you.
Local Reviews
for Black Creek, NC
Customers say: The reviews exhibit a positive overall sentiment, with a significant number of reviews expressing satisfaction and praise for the services provided by Jackson and Sons. The positive reviews highlight aspects such as excellent service, polite and informative technicians, quality installations, and friendly and helpful office staff. The recurring themes in the positive reviews include professionalism, punctuality, and the ability to address customer concerns effectively. However, there are also a few negative reviews, which primarily focus on issues such as delayed response times, scheduling conflicts, and dissatisfaction with the quality of work. The negative reviews mention specific instances where customers experienced problems or were not completely satisfied with the services provided. Overall, the sentiment of the reviews is positive, with a slight inclination towards the positive side. The recurring themes in the positive reviews indicate that Jackson and Sons generally provides high-quality services and strives to meet customer expectations. However, it is important to note that the negative reviews should not be overlooked, and the company should continue to work towards improving its services and addressing any issues that may arise.
Our Reviews by City
Great service
Stan - Black Creek, NC 27813
Right on time very friendly and informative
Fantastic service
TALTON - Black Creek, NC 27813
Great experience tech on time did work quickly very friendly and professional!
Very professional service
STAN - Black Creek, NC 27813
I cannot express enough how much I like this company very professional great attitude and work ethics
Noah C.
Replaced igniter and tested, system is back up and heating. Reprogrammed thermostat back to original settings for dual fuel.
Noah C.
Upon arrival tech found system attempting to run but not igniting. Gas valve is opening, igniter is receiving voltage but not energizing. Igniter has failed and will need to be replaced. We will have to order and schedule repair as customer approved estimate. Programmed thermostat temporarily to run heat pump all the time for heat until repair is made.
Romario T.
Found the system operating upon arrival, thermostat satisfied. Condenser coil did have partial grass blocking the airflow. Tech rinsed of the coil to compare amp draws and it did reduced the amp draws by some. Indoor filter was dirt, costumer supplied a new filter, refrigerant levels within specs, indoor coil not freezing. The drain line switch did have some water and tech went ahead and cleared any obstructions within the drain line. Tech was not able to duplicate a challenge today, follow up May be needed to assure same system performance.
Luis R.
Tech replaced contactor and installed hard start kit system is operating properly
Aidan T.
Tech performed ESA, Tech found hardstart testing outside of specs and recommended replacement to prevent future service call. Tech also found Contactor is pitted and charred making loud humming noise and tech recommended replacement to prevent issues in future. no other issues found system is back on and operating properly at this time.