Macclesfield NC Heating Air & Conditioning Services
Jackson and Son specializes in professional, 100% guaranteed residential and commercial heating and air conditioning installation, maintenance tune-ups and repair services.
Read what your Macclesfield, NC neighbors say about our quality services, then call us at 919-734-9611 to schedule an appointment.
Local Reviews
for Macclesfield, NC
Customers say: The reviews exhibit a positive overall sentiment, with a significant number of reviews expressing satisfaction and praise for the services provided by Jackson and Sons. The positive reviews highlight aspects such as excellent service, polite and informative technicians, quality installations, and friendly and helpful office staff. The recurring themes in the positive reviews include professionalism, punctuality, and the ability to address customer concerns effectively. However, there are also a few negative reviews, which primarily focus on issues such as delayed response times, scheduling conflicts, and dissatisfaction with the quality of work. The negative reviews mention specific instances where customers experienced problems or were not completely satisfied with the services provided. Overall, the sentiment of the reviews is positive, with a slight inclination towards the positive side. The recurring themes in the positive reviews indicate that Jackson and Sons generally provides high-quality services and strives to meet customer expectations. However, it is important to note that the negative reviews should not be overlooked, and the company should continue to work towards improving its services and addressing any issues that may arise.
Our Reviews by City
Great
Sandra - Macclesfield, NC 27852
Ricardo did a professional job. Kind and soft spoken.
Excellent
SHORE - Macclesfield, NC 27852
Thank you for service
Great
SHORE - Macclesfield, NC 27852
Great
Fast service
SHORE - Macclesfield, NC 27852
Service great
Response from Jackson & Sons:
We’re delighted to hear about your recent experience with us and we’re so pleased that you recommend our services. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!
Excellent
James - Macclesfield, NC 27852
Mr Rivera was informative and professional. He pulled a small hose blew out some dirt. The whole process took maybe 5min at most and I was charged 236 dollars. I understand the house call but with no repair or parts to buy it should not have cost that much. Other than the price being expensive I was satisfied with my experience with Jackson and son
Great service, professional service.
Jerry - Macclesfield, NC 27852
Both men were informative. Explained new updates that could be added to the system. We appreciate the information, and may consider the update for a later date.
Ricardo T.
Tech washed and serviced unit and found blower containing an bacterial Build up. Tech cleaned blower and found no other challenges at this time.
Landon C.
Tech perform preventative maintenance and service system. Tech recommended surge protector to protect system against power surges. Customer would like to invest surge protector during next visit. System is up and running with a Delta t of 22.
Ricardo T.
Tech washed and serviced unit and found refrigerant lines insulation deteriorating tech recommend replacing to prevent any more condensation from dripping on the floor customer would like to wait and give us a call back.
Matt C.
Tech performed esa on electric furnace split. Found no challenges at todays visit.
Matt C.
Tech performed esa on trane gas pack, found no challenges at todays visit Customer extended psa
Dawson M.
Tech found no difficulties at this time. System is only 3 years old.