Jackson and Sons has been serving the heating and air conditioning needs of Wendell, NC residents and businesses since 1974.
Our reviews below from your neighbors in Wendell, NC tell the story of our quality, dedication and commitment to customer service.
Recent Jobs and Reviews in Wendell, NC
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Job Locations and Reviews
Tyler T.
Tech washed and serviced unit per service agreement, tech found no challenges at this time, customer renewed esa, system is back up and running and holding a delta t of 20 degrees
Wendell, NC 27591
David S.
-Performed CMA Full Service on 4 Split System Heat Pumps. Performed operation inspection on 3 Exhaust Fans and 3 Hanging Heaters. -System 4 is over 25 years old, uses R22 refrigerant, and was found to have an evaporator coil in poor condition prior. System has been recommended for replacement, but was servicing a space not in use. System currently is set at a cooling temperature and is working correctly. -Found all equipment working as expected. Staff declines any proposal for replacement of System 4, intends to run system until it fails and reassess needs at that time. -Observed heavy ant intrusion at outdoor condensers. This could potentially lead to challenges with condenser electrical components. Recommend area around condensers be treated.
Wendell, NC
Matt C.
Tech performed esa on 2 trane split heat pumps, found no challenges at todays visit
Wendell, NC 27591
Kenny C.
Tech found blower belt had snap in half causing unit to freeze. Tech had to go pick up belt at United and returned to install new belt. Also checked pressures and found they are within spec. Storage unit has already cooled down and thermostat is now satisfied. System is back up and cooling.
Wendell, NC 27591
Jesse J.
Tech preformed CMA INSPECTION on 8 Split Systems. Upon inspection tech found Split System #1:Auxiliary pan full of water due to primary drain pan backing up with condensation coming off of coil. Tech found drain line was clogged causing water to not flow properly. With further inspection tech found drain trap was not sufficiently sloped which caused sediment from drain pan to stay in drain trap and clogg drain line. Tech was approved to install EZ Trap. Also tech found Condenser #1 was operating, but had a weak fan capacitor. Tech recommends replacing capacitor and has attached estimate to invoice for cost of repair. Upon inspection of Split System #6 tech found Run capacitor had failed. Tech was approved to replace capacitor. System is up and operating at this time. Tech found Split System #7 was operating but had weak fan capacitor. Tech recommends replacing capacitor. Tech also found Split System #4 operating, system had weak blower capacitor, tech also recommends replacing capacito
Wendell, NC 27591
Spencer C.
Tech found a blank thermostat and no high voltage to AHU 4. Breakers were on but not sending voltage. Tech replaced breaker and found normal operation.
Wendell, NC 27591
Kenny C.
Upon arrival tech found condenser not running. Tech found breaker in the off position. Tech flipped breaker back on and tear electrical components of the system. Compressor and fan amp draws are within specs. Delta t is also within spec. No issues at todays visit other then breaker was in the off position. Commercial business to be billed out for todays visit.
Wendell, NC 27591
David S.
-Performed CMA Inspection on 4 split system heat pumps. Verified operation of 3 exhaust fans and 3 gas heaters. -Split System 2: Observed audible buzzing sound at air handler disconnect when engaging condenser from air handler. System may be in need of electrical inspection/diagnosis. System operates as expected. -Split System 4: System is over 25 years old, uses R22 refrigerant and was found to have an evaporator coil in poor condition previously. Customer has been advised to consider replacing system. System services unoccupied space and is currently not in use. -All equipment operating properly at this time.
Wendell, NC
Jesse J.
Tech arrived to preform CMA INSPECTION. Facility is still closed. Tech tried to preform inspection on Outside equipment but was unable to complete service because power to units has been turned off from inside the building. Tech did find a third system that was missed during previous CMA Visit due too unit being located inside locked fence. All recommendations of replacing systems due to challenges found during first CMA Visit still stand. Due to the physical condition of third System found and it being same age as previous systems tech would recommend replacing it as well. Tech has attached pictures to invoice
Wendell, NC 27591
Logan P.
Tech washed and serviced unit and found no challenges at this time.
Wendell, NC 27591
Dawson M.
Tech found no difficulties at this time. Tech did notice tons of dust inside duct work. Tech informed homeowner of benefits of adding a plasma air to system.
Wendell, NC 27591
Percy M.
PERFORMED CMA FULL SERVICE ON 8 SPLIT SYSTEMS. SPLIT SYSTEM 6 CONDENSOR UNIT HAD A BAD POWER WIRE AT CAPACITOR, REPLACED BAD WIRE. SPLIT SYSTEM 5 CONDENSER UNIT HAS A BAD CAPACITOR, CAPACITOR RATED FOR 45mf WAS TESTED AT 42.5mf, RECOMMEND REPLACEMENT OF CAPACITOR ,CAPACITOR PRICED AT $229.69. ALL OTHER SYSTEMS ARE PERFORMING PROPERLY.
Wendell, NC 27591
Matthew L.
Tech performed CMA inspection on 4 split systems, 3 hanging heaters, and 3 exhaust fans. Tech found a roof leak above a wet ceiling tile in James Sanders office. Got pictures and let staff know. Tech found 5uf outdoor fan capacitor reading 8% weak for outdoor unit 2. Tech recommended replacing. Customer approved. Tech tested new fan capacitor and billed for repair. Reznor heater was under fired at 1.8” WC. Tech adjusted burner to 3.5” WC natural gas per data plate. Goodman split system for warehouse office is 28 years old. Indoor coil is very corroded, but system does not appear low on R22 refrigerant and is operating correctly. Tech recommends planning for system replacement due to age and condition. Nobody works in that office, so they will leave it be for now.
Wendell, NC
David S.
Condensing unit 2 14282R832F 4TWR5061E1000BB. Has a condenser that draws high amps Provided estimate to replace with OEM motor Other systems are heating and cooling correctly. Tech added places where techs can grab on to for added safety going to ahu 1,2 and 3
Wendell, NC
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