Stantonsburg NC Heating & Air Conditioning Services

Jackson and Sons has been serving the heating and air conditioning needs of Stantonsburg, NC residents and businesses since 1974.

Our reviews below from your neighbors in Stantonsburg, NC tell the story of our quality, dedication and commitment to customer service.

Recent Jobs and Reviews in Stantonsburg, NC

Rated 4.9 out of 5 stars based on 28 customer reviews

Our Local Reviews by City

Job Locations and Reviews

Amber W.
Amber W. Checked in
Replaced breaker for upstairs air handler and condenser. 50 amp in main panel for air handler and 30 amp for condenser in disconnect. Filter grill will not work in the return hole. Need to come back with a 30x42 flat transfer type grill.
Stantonsburg, NC 27883
Tyler T.
Tyler T. Checked in
Tech washed and serviced unit per service agreement, tech found no challenges while servicing system at today’s visit, the system is back up and running and holding a delta t of 20+ degrees
Stantonsburg, NC 27883
Review
Didn’t meet Wayne myself but my wife thought he was amazing! She said she has never been so pleased with anyone she’s ever dealt with in the service industry! She doesn’t throw around compliments lightly so it’s well deserved. 10/10
Ryan - Stantonsburg, NC 27883
Wayne  T.
Wayne T. Checked in
Install Carrier 3 Ton Heat Pump With Air Coil With (2) Plasma Air With WiFi Programmable Thermostat
Stantonsburg, NC 27883
Review
Great service!
Robin - Stantonsburg, NC 27883
Kyle W.
Kyle W. Checked in
Upon arrival found furnace showing 4 flash fault code for open limit. Tested limit switches found all closed indicating faulty ignition control board. Fault codes present instantly after cycling power without attempting to light also indicating faulty board. After cycling power several times control board intermittently worked and flame ignited. Found flame to be smooth until blower is energized flame begins to flicker orange and system shuts down indicating faulty heat exchanger. 21 year old system. Handed over to field supervisor. Shut gas off to system.
Stantonsburg, NC 27883
Joseph C.
Joseph C. Checked in
Tech arrived and found capacitors jumpers burnt in half and heat strip wire burnt not allowing both heat strips to come on. Tech repaired all burnt wires and installed surge protection after approval, all capacitors tested good system is now operating properly.
Stantonsburg, NC 27883
Spencer C.
Spencer C. Checked in
Running another call first
Stantonsburg, NC 27883
Review
Excellent
Robert - Stantonsburg, NC 27883
Tyler T.
Tyler T. Checked in
Tech washed and cleaned system there was an electrical issue and was not able to get temperatures or amps or anything will need to come back after issue is fixed, customer contacted Wayne electric to fix problem
Stantonsburg, NC 27883
Norman  A.
Norman A. Checked in
Whole house is back up pull septic tank lid it is full Replace leak gate valve on main water line
Stantonsburg, NC 27883
Romario  T.
Romario T. Checked in
Found extreme sud on the last burner and also on the orfice. Tech cleaned out the burners and unclogged the orfice, tested heat afterwards. System is back heating. Tech did recommend the customer to upgrade her membership to premium and also recommended to replace the 3 inshot burners due to extreme corrosion. Customer only wanted to upgrade the membership to premium and approved today’s repairs.system is back heating. Customer had a $25 off coupon.
Stantonsburg, NC 27883
Juan  R.
Juan R. Checked in
.
Stantonsburg, NC 27883
Dalton  B.
Dalton B. Checked in
Dug out under duct work and fixed drain line for air handler in the attic
Stantonsburg, NC 27883
Logan P.
Logan P. Checked in
Tech performed service on trane package unit. Homeowner was not home at the time. Tech talked over phone with customer. Customer did not renew maintenance plan, said will hold off. Delta t is within specification. Found no other challenges at todays visit.
Stantonsburg, NC 27883
Logan P.
Logan P. Checked in
Tech performed service on trane package unit. Recommend installation of Plasma Air to help aid bacterial growth on indoor blower and improve indoor air quality. Customer declined at this time. Delta t is within specification and customer is satisfied with todays visit. Found no other challenges at todays visit.
Stantonsburg, NC 27883
Review
Matthew was thorough, thoughtful, meticulous, and focused in customer satisfaction. He knows his business, for sure !! I trust him .
Meredeth - Stantonsburg, NC 27883
Landon C.
Landon C. Checked in
Tech preformed preventative maintenance and serviced both the upstairs and downstairs systems. Tech found UV Bulb to be blown in downstairs system and recommended replacing. Tech also recommended UV light for upstairs system. Customer would like to wait to replace UV Bulb and install UV Kit at this time. Both systems are up and running with a delta t of 18 and 23
Stantonsburg, NC 27883
Matthew L.
Matthew L. Checked in
Last visit 7.5 capacitor was reading 6.9. Tech confirmed capacitor is reading 6.879uf. Customer approved blower capacitor replacement. Blower is pulling 1.0 amps with new capacitor. Found no further issues at AHU. Compressor capacitor was reading 32.21uf last visit which is 7.9% weak. Replaced capacitor. Compressor megged green. Tech will test again next visit.
Stantonsburg, NC 27883
Noah C.
Noah C. Checked in
Returned to replace inducer draft assembly. Tested operation and second stage. System is heating properly.
Stantonsburg, NC 27883
Review
Good kid. Which I knew he would be. I know his mom and dad
Steve - Stantonsburg, NC 27883
Noah C.
Noah C. Checked in
Replaced inducer draft assembly. Tech ran system and found when system ramped to second stage inducer got very loud. Removed vent cover and found wheel out of balance and hitting against housing. Tech left system in first stage for now to prevent noise. Will need to order new inducer and return to install.
Stantonsburg, NC 27883
Luis R.
Luis R. Checked in
Tech found induced draft motor wheel had rusted out not allowing the negative pressure to build up and start system. Tech informed customer on pricing he approved. Office is to dispatch another tech to return to put part due to part at the shop.
Stantonsburg, NC 27883
Ricardo  T.
Ricardo T. Checked in
Tech washed and serviced unit and found no challenges at this time.
Stantonsburg, NC 27883
Matthew L.
Matthew L. Checked in
During ESA, tech found 7.5uf blower capacitor to be reading 7.68% weak at 6.92uf. Tech recommends replacing weak blower capacitor. Tech also found 35uf compressor capacitor reading 8.2% weak at 32.12uf. Compressor for upstairs heat pump condenser megged red. Compressor is operational at this time. Tech also got continuity with regular multimeter. System is 7 years old. Compressor is under Trane warranty. Disconnect for downstairs also broke during service. Tech replaced disconnect to restore 240 volts to unit. Customer approved disconnect and 2 system 1x per year extension only. Held off on doing anything else today.
Stantonsburg, NC 27883
Kenny C.
Kenny C. Checked in
Performed ESA, tech cleaned and serviced system. Tech found compressor in the caution presenting insulation on the windings in compressor are starting to go out. Recommended a hard start kit to improve the life of compressor. Homeowner approved, homeowner is to be billed out. Homeowner also requested Kenny only for future visits.
Stantonsburg, NC 27883
Spencer C.
Spencer C. Checked in
Tech found no line voltage coming from disconnect. Disconnect was hanging out the connection and connection was broken. Tech replaced disconnect and found compressor and fan running but not blower motor. Tech verified blower getting high and low voltage and quoted replacement. Customer agreed to replacing motor with a PSC blower. Tech replaced motor, tested pressures and temp split. System is now cooling properly. Customer wants to be billed, office approved
Stantonsburg, NC 27883
Review
David started up my units and was very professional. He explained how to operate them properly and answered all of my questions.
Michael - Stantonsburg, NC 27883
David C.
David C. Checked in
Start up 3 units get a list on grills
Stantonsburg, NC 27883
Review
He is always great to work with and very professional.
BAREFOOT - Stantonsburg, NC 27883
Audonel G.
Audonel G. Checked in
FINISH DUCT CONNECTIONS, SET UNITS, PUT UP TSTATS, COMPLETE PUNCH LIST ITEMS.
Stantonsburg, NC 27883
Caleb S.
Caleb S. Checked in
Spoke to Mrs. Lorraine regarding replacing system. She is going to speak with her family and let us know what decision they make. Emailed proposal to Mrs. Lorraine.
Stantonsburg, NC 27883
Review
My wife was very pleased with service . Ricardo preformed the check-up with a professional manner.
Walt - Stantonsburg, NC 27883
Review
Excellent Service!
DOWNING - Stantonsburg, NC 27883
Review
Excellent service
ELMORE - Stantonsburg, NC 27883
Review
Excellent service
ELMORE - Stantonsburg, NC 27883
Review
Very Good work
BEST - Stantonsburg, NC 27883
Review
Experience was very good. Very professional
BEST - Stantonsburg, NC 27883
Review
Great service always
ELMORE - Stantonsburg, NC 27883
Review
Service Tech was on time and very professional.
George - Stantonsburg, NC 27883
Review
Mate was knowledgeable, thorough, meticulous, and concerned about doing the job correctly.
Meredeth - Stantonsburg, NC 27883
Review
Very good on time experience what he was doing and fast
Odell - Stantonsburg, NC 27883
Review
Noah, from Jackson and Sons, is knowledgeable, conscientious, efficient, and attentive . He is also very courteous.
Meredeth - Stantonsburg, NC 27883
Review
Great job by our service technician Logan during our regularly scheduled system check up. He went the “extra mile” by helping us with a thermostat programming issue. Very satisfied customer here in Stantonsburg!
MIKE - Stantonsburg, NC 27883
Review
Continuing great service
Charles - Stantonsburg, NC 27883
Review
Great service
BILL - Stantonsburg, NC 27883
Review
Ricky came by today to do some routine maintenance on our new system and he was a wealth of knowledge. Very informative and great personality. I enjoyed having a conversation with him even after he was finished with the ‘checkup’.
Niki - Stantonsburg, NC 27883
Review
Top notch professional and courteous employees.
Bill - Stantonsburg, NC 27883
Review
I find Jackson and Son to be professional , prompt, efficient, and knowledgeable.
Meredeth - Stantonsburg, NC 27883
Review
The technician was polite to me and respectful of my home. He explained what he was going to do and when completed he told me what he had done.
Gertie - Stantonsburg, NC 27883

 

Dependable Service Throughout Eastern NC

When you need heating or air conditioning repairs, maintenance or system replacements, you need a company you can count on for dependability and quality service. Contact us at Jackson & Sons at 919-734-9611. Our professional team of technicians look forward to providing energy efficient and cost effective solutions to keep your home or business comfortable at all times.

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Why Jackson & Sons

Licensed, Bonded & Insured
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Same Day Repairs
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