Jackson and Sons has been serving the heating and air conditioning needs of Pink Hill, NC residents and businesses since 1974.
Our reviews below from your neighbors in Pink Hill, NC tell the story of our quality, dedication and commitment to customer service.
Recent Jobs and Reviews in Pink Hill, NC
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Job Locations and Reviews
Aidan T.
- Tech returned and replaced full length of 16” flex return and 8” supply duct. System is operating normally at this time.
Pink Hill, NC 28572
Bryce C.
Son is going to take car of repair. Notified service department to get it scheduled
Pink Hill, NC 28572
Josh W.
Tech performed esa on one system, tech found no issues with system at todays visit. Customer renewed one system esa. All is good at this time.
Pink Hill, NC 28572
Aidan T.
- Tech found 16” return duct disconnected from collar. Discovered a large tear in return and a 5’ section with no insulation. Found 6” flex supply disconnected from supply trunk. All ducts are resting on the ground. Priced for 25’ replacement of return and 10’ of 6” flex. - Recommended full duct system replacement due to condition and repair cost. Field supervisor will provide quote. Customer business address: 1303 S Queen St - Ironclad Marketplace. No charge due to membership.
Pink Hill, NC 28572
Percy M.
PERFORMED CMA FULL SERVICE ON 1 PTAC SYSTEM. TECH CLEANED FILTERS AND CHECKED DRAIN SYSTEM. TECH CHECKED THERMOSTAT. SYSTEM FUNCTIONING PROPERLY AND COOLING PROPERLY. THERE ARE PICTURES AND A PERFORMANCE REPORT ATTACHED TO THIS INVOICE.
Pink Hill, NC 28572
Alex R.
Found a pressure reducer valve in the ground by the meter that has failed. Customer is not wanting repairs at this time. Gave a price of 400.18 to replace the valve.
Pink Hill, NC 28572
Logan P.
Tech performed service on icp furnace split. As tech was megohm compressor, found to be in yellow. Recommend installation of hard start kit. Installed after customers approval. Delta t is within specification and customer is satisfied with todays visit. Found no other challenges at todays visit.
Pink Hill, NC 28572
Ricardo T.
Tech washed and serviced unit and found no challenges at this time. Tech recommended media. Will cal, for renewal.
Pink Hill, NC 28572
Ricardo T.
Tech washed and serviced unit and found no challenges at this time. Customer renewed PSA 1 system.
Pink Hill, NC 28572
Alex R.
Gave customer a price of 693.00 plus tax per toilet. Customer will call and let us know. “ handicap height white and round bowl”
Pink Hill, NC 28572
Landon C.
Tech preformed preventative maintenance and serviced system. Tech recommended hard start kit to lower start amps and preserve the life of the compressor. Customer is interested in hard start kit and would love for tech to return to install hard start the first week of November. System is up and running with a delta t of 18.
Pink Hill, NC 28572
Joseph C.
Tech arrived and found inducer draft motor failed, system is 1998 tech doesn’t recommend repair due to age and price of repair. Heat exchanger also has lots of rust where it meets inducer assembly tech informed customer and field supervisor out to verify.
Pink Hill, NC 28572
Review
Caleb did a great job. He gave us an estimate to replace our HVAC system and was conscious about finding rebates and the best price. He also compared different systems for us.
Caleb S.
This is Mrs. Hills fathers home. Mrs. Hill and her sister are in the process of selling the property. They are going to discuss with their realtor on if they want to update the home and sell, or sell as is. She will contact us back once they make their decision.
Pink Hill, NC 28572
Landon C.
Tech performed preventative maintenance and serviced systems. Tech recommended hard start kit to preserve the life of the compressor. Customer does not want to invest anymore money into current systems due to age of systems and would like to get quotes on new systems. Tech notified customer of promo and tax credits that are currently being offered for new systems. Customer would like to receive quotes on new systems. Tech notified field supervisor. System is up and running with a delta t of 20.
Pink Hill, NC 28572
Landon C.
Tech preformed preventative maintenance and serviced system. Tech recommended a surge protector to protect system against power surges. Crust did not invest at this time. System is up and running with a delta t of 18.
Pink Hill, NC 28572
Review
Derek did a great job explaining the problem and options for fixing it. I appreciate his honesty and all of the pictures he took.
Derek J.
Upon arrival tech was informed of water source system not doing anything at all. Tech went under house and found the duct work to be torn and laying on the ground at multiple supply lines and in 2 locations on the return. Tech also saw the evaporator coil extremely dirty from being exposed and dirt and debris being pulled into return. Tech informed home owner of finding and recommended replacing system and duct work over making any repairs. Homeowner stated she did not want to further investigate system any further at this time. Field supervisor is set up to come next week and go over options.
Pink Hill, NC 28572
Caleb S.
Customer only wanted to remove branch line that is disconnect from boot and not being used. Duct system is old and leaky. Cool air can be felt as soon as crawl hole door is opened. Also found holes and tears throughout duct system. Customer does not want duct replaced at this time.
Pink Hill, NC 28572
Chris A.
Tech washed and serviced unit, found UV Bulb blown and recommended the customer replace it. Customer approved. No other challenges found. Customer preferred me not go inside. Handed filters off to customer and couldn’t get delta T.
Pink Hill, NC 28572
Norman A.
Located septic on right side of house
Pink Hill, NC 28572
Logan P.
Tech performed service on goodman package unit. Homeowner is not home during maintenance visit. Tech performed outside service only. As tech was megohm the compressor, it had flashed yellow then followed to green. Tech recommends hard start kit to save compressor despite the age of the unit. Tech left (2) 20x25 filters as long as pen & notepad on left side of house on porch. Tech did not do inside work, due to homeowner not home. Found no other challenges at todays visit.
Pink Hill, NC 28572
Logan P.
Tech performed service on trane split system. Recommend media filter. Installed 16x20x3 media filter after customers approval. Customer renewed maintenance plan. Found no challenges at todays visit.
Pink Hill, NC 28572
Landen H.
Tech washed and serviced unit and found Uv bulb to be due to be changed customer approved and also invested in a media filter. Apon crawl space inspection tech found puddled up water and water stains on the floor tech informed customer. Tech found no other challenges at this time. Unit is heating and cooling properly at this time.
Pink Hill, NC 28572
Joseph C.
Tech found drain line clogged tripping float switch, tech cleared out and flushed multiple times to ensure proper drainage. No charger Per PSA and recent visit.
Pink Hill, NC 28572
Tyler T.
Tech returned to wash system and clean coils.
Pink Hill, NC 28572
Tyler T.
Tech washed and serviced unit per service agreement, tech found no challenges at today’s visit, will need to return with jet pack water hose to wash system and coils, system is back up and operating with a delta t of 20 degrees. Customer renewed psa
Pink Hill, NC 28572
Review
The techician was timely, friendly and curtious. Very professional attitude, trustworthy. He completed all repairs and left no trash or debris behind. I highly recommend these folks for anyone needibg service, repair or a replacement!
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Great job
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Noah was extremely polite and very informative and patient with all my questions! Thank you Noah!
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Missed receiving the note pads & pens - - very helpful in this digital world!
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I called on Wednesday and described the problem I was having with my mini split unit. They communicated with me about their ETA the very next day. The technician was smart and friendly. I was happy that he'll be working to resolve the issues.
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Very good Service - Completely Satisfied
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High Quality
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Very friendly, professional and explained his work
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Thank you for exhibiting professionalism from beginning to end. We were using window units for years. The process of getting a consultation, performing administrative tasks, getting on the schedule, and receiving the services was simple, efficient, professional, and friendly. Thank you, thank you, thank you. I will be recommending others to you. The unit is working great.
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Air conditioning service
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We are very satisfied with the service we have received from Jackson & Sons. They are very knowledgeable and thorough without overcharging for things you don’t need.
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satisfied customer
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The technician was able to solve several issues on site and recommend a solution to high moisture in the below floor access space.
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Great communication from all staff. Technicians are very knowledgeable, respectful, and proficient!
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The last thing you want to come to is a hot house, a quick call to Jackson and Sons within a few hours the AC was working again. Michael came to our home after 10pm after being out all day and diagnosed the problem instantly. You might pay a little more for the service, but the service is first class.
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Chris was very through very need
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Very satisfied with professional!
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Great Service with a smile!
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Professional courteous knowledge
