Read what your Kinston, NC neighbors say about our quality services, then call us at 919-734-9611 to schedule an appointment.
Recent Jobs and Reviews in Kinston, NC
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Job Locations and Reviews
Tyler T.
Tech washed and serviced both units, tech found no challenges at today’ visit, both systems are back up and running and holding a delta t of 20+ degrees, customer renewed esa
Kinston, NC 28504
Dalton B.
Install Trane 3.5 Ton Heat Pump With Air Handler With XL824 Thermostat
Kinston, NC 28504
Romario T.
Customer would like the call slip name changed to Emely jacobs. Performed ESA per maintenance agreement. No challenges found today. Customer renewed PSA contract for a year. System is operating properly.
Kinston, NC 28504
Nick B.
Tech performed preventative maintenance and serviced systems. Tech found u bulb to be blown. Customer invested in uv bulb. Tech found compressor to ohm low in the green. Tech recommended installing hard start kit to prolong life of the compressor. Customer invested. Systems are up and running with a delta t of 34 and 23.
Kinston, NC 28504
Nick B.
Tech performed preventative maintenance and serviced system. No issues were found at this time. System is up and running with a delta t of 39.
Kinston, NC 28504
Caleb S.
Looking for a furnace to match coil. Will email quote once we locate a match.
Kinston, NC 28501
Landen H.
Tech washed and serviced unit and found no challenges at this time. Customer was not home tech was unable to check delta t or thermostat at this time. Tech left notepads and pens along with filter on porch. Unit was up and running before tech left home.
Kinston, NC 28504
Review
Norman was helpful, friendly, and informative.
Mike A.
Talking with wife
Kinston, NC 28504
Romario T.
[email protected] Found no gas inlet pressure to the gas valve, regulator checked good. Gas wash shut off at the gas valve. After turning on the gas, tech operated the gas cycle and found the roll out switch tripped, after resetting the switch, the system turned on and only operated for approximately 15 minutes before the roll out switch tripped. Tech was not able to fully access the heat exchanger and but the middle tube was the only one with an abnormal flame that was slightly rolling out. 2003 gas furnace, AC appeared to have been replaced in 2019-2020. Tech shut off the gas to the furnace and spoke to the homeowners about a solution. Field supervisor is scheduled for Monday 10am to provide a solution, homeowners are Spanish speaking customers, assistance with translating may be required. Gas furnace is down for now.
Kinston, NC 28501
Bryce C.
Had to speak with wife before accepting will be back in contact tonight or Tomm
Kinston, NC 28504
Joseph C.
Tech arrived and found system not heating, tech found system void of refrigerant and still running due to a pressure switch bypassed. Tech recommended replacing system due to age and cost of repairs, field supervisor out to verify.
Kinston, NC 28504
Joseph C.
Tech performed ESA on 1 system, when they renovated home it was switched from a package unit to a split, tenant is out of town tech was only able to perform ESA on Condenser we will need to reschedule for air handler.
Kinston, NC 28501
Josh H.
Tech replaced 4 roof unit filters. 3 16x24x2 and 3 inside return 20x20x1. And disposal of all filters
Kinston, NC 28504
Luis R.
Tech insulated drain line pvc and copper line. System is operating properly at this time.
Kinston, NC 28504
Norman A.
Need 40 gallon low by water heater upstairs Need down stairs water heater re connect and expansion tank out on Need repairs made around ice make box Replacement of three Handel tub shower valve
Kinston, NC 28504
Kyle W.
Performed CMA on (1) Trane Split Heat pump and (2) Gas Heaters. Installed Start Kit to main heat pump system, and replaced faulty thermostat on back of building space heater with FP5000. Ray Perry approved.
Kinston, NC 28504
Matthew L.
Insulated suction line at air handler upstairs, marked disconnect for air handler, labeled breakers in main panel, labeled breaker in disconnect for upstairs condenser. 30 amp for each which is what it calls for. 60 amp in main panel feeds disconnect for upstairs and downstairs condensers. 30 and 25 amp breakers in disconnect.
Kinston, NC 28504
David S.
—Performed CMA Full Service on 2 Gas Package Systems, 2 Package Heat Pumps, 6 Split Gas Furnace AC Systems, 6 Split System Heat Pumps, 1 Split AC System, and 7 Wall Package Heat Pumps. Found 1 newly installed Mini Split Heat Pump, not currently on Maintenance Agreement. -System 01 - 1995 Ruud 3.5 Ton R22 Split AC System: Kindergarten: Outdoor fan motor capacitor tested weak. Recommend replacement of capacitor. Customer approved estimate for capacitor, at pricing provided by office. Observed corrosion and poor contact/insulation on compressor wire connections. Recommend compressor terminal repair kit, at pricing approved by office. Was given approval for repair. Compressor showed caution range on megohm test. This indicates that insulation on motor windings has deteriorated and compressor may be due for failure. System is nearing 30 years old. Due to EPA phase out of R22, age and condition of system, likelihood of compressor failure, and costs of recommended repairs, system replacement
Kinston, NC 28504
Spencer C.
Tech found igniter only partially lighting. Igniter has a crack. Adjusted pricing for Mr. White. Tech replaced igniter and found normal operation.
Kinston, NC 28504
Noah C.
Replaced warranty variable speed blower motor. Tested system. System is back up and running. Recommended investing in maintenance agreement.
Kinston, NC 28504
Review
Everything was ver
Joseph C.
Tech performed ESA on 1 system, found no challenges at today’s visit system is operating properly at this time customer extended PSA.
Kinston, NC 28501
Caleb S.
Emailed quote to install mini split in addition. Customer has not started on addition as of yet. They will contact us back once addition has been built and they are ready for installation.
Kinston, NC 28504
Norman A.
Want sink re plumbing and also wants price on tankless water heater installed
Kinston, NC 28504
Kyle W.
Performed ESA on (1) Lennox Package Heat pump. Sealed hood with silicone as needed. Customer would like to think about extending maintenance plan. Built estimate for ESA renewal.
Kinston, NC 28504
Norman A.
Leak on supply line in hallway bathroom and leak from lavatory faucet Did not fine a leak under master bathroom sink Leak around shower floor is due to not have rite shower cover to not allow water to get on floor when take a shower In hallway bathroom need new mobile home fixer for shower Leak on drain line for master shower under house Wax seal need be replaced in guess bathroom
Kinston, NC 28504
Review
Excellent service, fast, friendly and knowledgeable. Will not be dealing with any other company after this experience
Review
Ricardo was very knowledgeable and polite.
Review
Alex quickly diagnosed the problem and determined a fix. The work was completed quickly and efficiently.
Review
Excellent Customer Service
Review
Our scheduled maintenance experience is always on time and professional. Jackson and Sons has a great staff. Always knowledgable, proffesional, and personable. Mr. Thompson came in, did his work, and chatted with us like he'd known us forever. Highly recommend. This company treats you like family and knows what they're doing.
Review
Very satisfied with his work thank you all
Review
Outstanding
Review
Knowledgeable technician
Review
Great job
Review
Nice and friendly. Arrived earlier than the scheduled time. Made me feel comfortable he was out at my house in January I remembered him because of his easy going way. If I need service I’d gladly choose him so professional.
Review
Did a good job of breaking down costs for new Carrier unit & installation & plans for payment. We did not make decision on spot as we were on our way out of town. Called when we returned to finalized job & speak with Bryce Carter but no further reply…Help! Can’t adequately rate until job complete or canceled.
Review
He was great. I feel confident he took the appropriate measures to ensure I was satisfied.
Review
very courteous and knowledgeable
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Excellent service
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Very nice and punctual service call
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Quick emergency response
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Great service
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Excellent Service
Review
They took their time installing my unit and made sure that was up and running regardless how long it took them. They are an amazing company and very nice gentleman’s. They made sure I was aware of anything as a female and didn’t try to get over on me.
Review
Amazing company. Did what they had to do to get me a new HVAC unit ASAP. They were very informative and trustworthy. Great experience and helped me get what I needed.
Review
An excellent job was performed.
Review
Norman was on time and did a very good job quickly diagnosing the problem. He was very professional.
Review
Good service
