Greenville NC Heating & Air Conditioning Services

Tech washed and serviced units per service agreement, tech found no challenges while at today’s visit, the systems are back up and running and holding a delta t of 20+ degrees, customer renewed at today’s visit but switched to the esa plan instead of the psa plan, will also need to come back with a 12x12x1 filter

- Tech was informed that both gas pack RTUs were not operating upon arrival. - Front system: found a failed 75VA transformer and replaced for testing. Observed no other mechanical challenges. Received approval to replace transformer. - Rear system: Observed gas not reaching all the burners upon startup due to corroded burners. Received approval and cleaned all 11 burners. - Recommended replacing burners in both units and replacing both systems in the near future on account of age and condition. - Replaced batteries in the rear system thermostat. Both systems are operating normally at this time.

{2000 R-22 Carrier Gas Pack} Call: Heat isn’t working. - Tech found failed draft inducer capacitor and stuck draft wheel upon arrival. Inspected heat exchanger and observed several soft spots; no cracks or lacerations visible. - Observed rusted and corroded burner assembly; burners are not aligned properly with heat exchanger inlets due to misshapen bracket assembly. - Presented customer three options: (1) Full system replacement, (2) replace capacitor and burners and clean assembly, (3) Replace capacitor and clean burners with service agreement. Customer opted to replace the capacitor and invest in a premium service agreement (paid annually) for one system, and clean the burners during this visit. - Tech replaced corroded hardware in the burner assembly and confirmed proper operation. - Found very dirty 20x20x1 air filter and advised customer to replace. Removed filter to avoid air flow restrictions on the system and recommended replacing soon. Tech did not have proper size filter

Tech washed and serviced unit per service agreement, tech found no challenges at today’s visit, the system is back up and running and holding a delta t of 20+ degrees

Remove Existing Unit And Install Trane 10 Ton Gas Package Unit With WiFi Programmable Thermostat

Tech performed preventative maintenance and serviced system. Tech found air filters to be dirty and recommends replacing with media filters. Media filters can last up to a year without needing to be replaced. Picture of media filter will be sent to email for comparison.

Found a main line stoppage. Cleared out the main line with sewer machine.

Tech performed preventative maintenance and serviced system. Customer invested in PSA renewal. System is up and running with a delta t of 17.

Tech performed preventative maintenance and serviced system. Tech found water in drain pan. Tech brought issue to customer’s attention. Tech flushed drain line, added algae tabs and checked both safety switches. Customer also mentioned roof was replaced recently. Tech didn’t find source of water. System is up and running with delta t of 50.

Tech performed preventative maintenance and serviced system. Tech found no issues at this time. System is up and running with a delta t of 26.

Tech performed preventative maintenance and serviced systems. Tech found no issues at this time. Both systems are up and running with delta t of 20 and 20.

Tech performed preventative maintenance and serviced system. Tech found no issues at this time. System is up and running with a delta t of 14.

Tech replaced a faulty ignition control board. Price difference was calculated between a gas valve repair and an ignition control board price, customer was aware and approved paying the difference. Collected over the phone. Customer was not on site during visit, tech tested heat call by jumping out W(heat) at the unit it self. System is back heating.

Tech serviced and cleaned unit. Tech found evaporator coil to be severely rusted. Tech also found compressor capacitor rating at 50/45. Tech recommends turbo capacitor and EZTrap. Customer would like of hold off. Tech faced no other challenges. Unit is heating and cooling efficiently.

Replace hot side hook up on was machine hook up advise home owner I would have to cut sheet rock but we wouldn’t replace Replace angle stop on cold side in master bathroom

*Under warranty until 2030* - Tech found dirty condenser coil upon arrival, causing low suction pressure when running in heat mode. Customer invested in a one system comfort plus service agreement. Tech cleaned the condenser coil, confirmed clean evaporator coil, fan speed, damper operation, filter drier, and air flow. Observed suction pressure was still low, due to failing outdoor TXV with ice formation. Observed normal operation in cooling mode. - System is performing with delta T reading 26 degrees, without heat strips. Advised customer that the system is operating, but the outdoor should be replaced before total failure (emailed estimate). - Customer stated that the system was displaying the same symptoms last winter - customer used emergency heat. - Customer will contact the office with decision on repairs. System is operating at this time.

Tech preformed preventative maintenance and serviced both the upstairs and downstairs systems. Tech was unable to service condensers due to weather. Tech will need to return to serviced condensers. Tech serviced both the air handler and the gas furnace. Upon arrival, customer notified tech of allergy and dust problems. Tech recommended plasma air for both the downstairs and upstairs systems. Customer invested in plasma air for both systems. Tech cycled heat to ensure systems are heating properly for winter months. Both systems are up and running with a delta t of 20.

Tech preformed preventative maintenance and serviced system. Tech cycled heat to snesure system is operating efficiently for winter months. Tech found no challenges at this time. Customer invested in ESA renewal. System is up and running with a delta t of 20.

Upon arrival tech found furnace attempting to start but not igniting. Found no gas pressure at gas valve inlet of furnace. Found natural gas meter shut off and locked out. Informed tenant, could not get up with homeowner via phone. Informed office.

Tech performed preventative maintenance and serviced system. Tech found no issues at this time. System is up and running with a delta t of 20.

Tech found the system with ignition failure code, tech found a stuck close gas valve. Gas valve was replaced, leak tested and heat mode checked. System is back heating. Tech does recommend replacing the filters, tech found one dirty collapsed filter inside the blower compartment, filter is replaced on the package unit thru the access. Customer is renting the house and not interested in a maintenance agreement. Tech collected over the phone.

Found only the R22 compressor with no coil, condenser has been stolen according to the customer. Home is under remodeling, tech checked the electric furnace only and found a burnt wire with a broken limit switch, and blower motor capacitor reading 0. Tech provided and estimate to get the heat side operating and customer approved. Tech tested auxiliary heat afterwards. Customer will call us when they are ready to have the system maintenanced, only wanted the heat to operate for now.

Customer wants to think about it emailed proposal

Performed CMA Filter change.

Found the system starting up on heat upon arrival, tech operated the system for 10 minutes and the system shut off afterwards. As system attempted to cycle heat again, tech noticed the gas was not opening due to not having a 24v signal from the board. The #3 wire of the polarized plug of the ignition control board controls the safety switches and gas valve voltage. Tech placed a contactor to have a visual inspection of the voltage and noticed the voltage moving from 17v to 0v to 5v, tech attempted to secure the wire and managed to have the system to only operate 2 heat cycles from the thermostat, on the 3rd attempt, the board LED was off and no heat call was being sent out. Tech found a faulty ignition control board, findings will be discussed with the office and will contact the customer about the challenges, customer believes the gas valve replacement was misdiagnosed. No charge due to recent visit.