Deep Run NC Heating & Air Conditioning Services

Jackson and Sons has provided full-service residential and commercial heating and air conditioning installation, maintenance tune-ups and repair services in Deep Run, NC since 1974.

Read our reviews to learn why your neighbors call us first for their home and business comfort needs in Deep Run, NC, then call us at 919-734-9611 to see what we can do for you.

Recent Jobs and Reviews in Deep Run, NC

Rated 4.9 out of 5 stars based on 30 customer reviews

Our Local Reviews by City

Job Locations and Reviews

Derek J.
Derek J. Checked in
Upon arrival tech was informed system was not heating. Inspected system and found the condenser not coming on due to a piece of wood wedged between the condenser fan blade and the shroud keeping the fan from spinning. Tech removed debris from system and everything came on. Checked amp draws and found the condenser fan motor rated at .64amps pulling .75amps. Customer wants to wait on replacing, emailed estimate for repair. System is back operational at this time.
Deep Run, NC 28525
Review
Very good
Adrian Grubbs - Deep Run, NC 28525
Josh W.
Josh W. Checked in
Tech arrived to perform service and found fault code for low refrigerant. Tech leak searched system and found no leaks at this time. Whip tech was checking system operation in heat mode tech found condenser pumping down. Tech checked eev and sensors attached and found that steeper motor, transducer and suction line Temperature sensor need to be replaced after diagnosing parts failed, tech verified warranty with office and received estimate for repairs. Tech left power off to condenser to prevent any further damage to system. System still has heat from heat strips. Tech did not complete maintenance due to failed system and will need to complete maintenance after repairs have been made. Customer approved repairs need to order parts and schedule to return and complete repair. Transducer is brazed in and will have to recover and refill systems to complete repair. To complete maintenance coils and unit need to be washed.
Deep Run, NC 28525
Review
Nick is GREAT! Friendly, knowledgeable, Customer Service focused, detail oriented, and thorough. Would be glad to have him be our regular Service Technician!
Keith - Deep Run, NC 28525
Nick B.
Nick B. Checked in
Tech performed preventative maintenance and serviced system. Customer mentioned power outages causing issues with thermostat. Tech recommended installing surge protectors on disconnects. Customer didn’t invest at this time but is interested in the future. System is up and running with a delta t of 19.
Deep Run, NC 28525
Landen  H.
Landen H. Checked in
Tech washed and serviced unit and found no challenges at this time. Unit is up and heating with a delta t of 23. Customer extended psa 1 sys 2 times a year.
Deep Run, NC 28525
Landen  H.
Landen H. Checked in
Tech washed and serviced unit and found no challenges at this time. Tech recommended plasma air to improve air quality and help prevent dust and mildew build up. Customer would like to wait for now. Unit is up and heating and cooling properly at this time.
Deep Run, NC 28525
Review
Alex R. was awesome and made my first experience using Jackson & Sons Plumbing a great one. Jackson & Sons has proven how awesome they are with my previous HVAC experiences and now they have added Plumbing and what a blessing that is! Alex R. determined the best solutions to my plumbing issues, and he took time to explain everything, and accomplished repairs with great expertise. I highly recommend Alex R. and Jackson & Sons for all your plumbing concerns.
Betti - Deep Run, NC 28525
Alex R.
Alex R. Checked in
Rebuilt both toilets with fill valves flappers and tank to boul gaskets. Customer is going to replace her bathroom faucets with us after she orders new ones.
Deep Run, NC 28525
Matthew L.
Matthew L. Checked in
On arrival, ignition control was flashing a 2 flash error for 1 hour lockout. Tech found orange ignitor wire unplugged from ignition control board. Turned power off and ensured all plugs and wires are secure. Started heat back up and verified LP gas pressure. Low stage is 5.5" wc. High stage is 9.85" wc. Service warranty.
Deep Run, NC 28525
Logan P.
Logan P. Checked in
Tech performed services on (2) trane package units. Tech recommended (3) media filters. Customer declined As tech was megohm compressor, found it to be yellow then follow to green. Recommend hard start. Customer declined. Found outdoor blower to be dirty, recommend plasma air for excessive bacteria growth. Delta t is within specification. All ok at this time. Found no other challenges at todays visit.
Deep Run, NC 28525
Juan  R.
Juan R. Checked in
Install Goodman 2.5 Ton Package Unit With Plasma Air With Programmable Thermostat
Deep Run, NC 28525
Matthew L.
Matthew L. Checked in
Sold Consultation Code: ENGWEEMQA
Deep Run, NC 28525
Josh W.
Josh W. Checked in
Tech performed ESA on one system, tech did not find any issues with system at todays visit. System is still very new and in excellent condition. Customer renewed one system ESA.
Deep Run, NC 28525
Carlos R.
Carlos R. Checked in
Replace 4 Ton AC Condensing Unit With New Goodman 4 Ton AC Condensing Unit
Deep Run, NC 28525
Bryce C.
Bryce C. Checked in
Customer not present spoke with her on the phone gave replacement cost and repair cost. Has to speak with husband
Deep Run, NC 28525
Kyle W.
Kyle W. Checked in
Previously documented that compressor showed signs of failure. Breaker tripped upon arrival. Reset breaker and tripped instantly. Found compressor is shorted to ground. Handed over to field supervisor to provide a solution.
Deep Run, NC 28525
Ricardo  T.
Ricardo T. Checked in
Tech washed and serviced units and found compressor capacitor testing weak tech notified customer and would like to wait.
Deep Run, NC 28525
Derek J.
Derek J. Checked in
Upon arrival tech was informed that system was making a hissing sound when it cuts off. Tech inspected system and found noise being made was due to liquid and suction lines equalizing. Tech turned system completely off and waited approximately 10 mins and noise did stop. Turned system on and waited for thermostat to satisfy. Could hear the noise from lines equalizing but system started back up before it could stop. System charge is still good and there are no performance issues. Tech informed homeowner that some metering devices just might take longer than others. System is still operational at this time.
Deep Run, NC 28525
Audonel G.
Audonel G. Checked in
GPHH33641A & SUPPLY LINE
Deep Run, NC 28525
Derek J.
Derek J. Checked in
Upon arrival tech began replacing evaporator coil. Recovered Freon out. Installed new coil, pressure tested to 330psi, pulled vacuum down to 400 microns. Tech charged system with 13lbs of R410A. System is back operational at this time.
Deep Run, NC 28525
Bryce C.
Bryce C. Checked in
Invested in new system
Deep Run, NC 28525
Kenny C.
Kenny C. Checked in
Upon arrival homeowner stated system not cooling. Also heard a loud noise and a burning smell. Tech found failed blower motor, also found burnt wire on capacitor terminal. Tech informed homeowner and would like to have a field supervisor come out tomorrow afternoon. Any time after 12 would be preferred. Collected house call fee for todays visit.
Deep Run, NC 28525
Joseph C.
Joseph C. Checked in
Tech returned to get model and serial number from evaporator coil.
Deep Run, NC 28525
Derek J.
Derek J. Checked in
Upon arrival tech was informed indoor coil kept freezing. Tech performed a quick leak search and found the evaporator coil to be leaking. Homeowner approved charging system to get it back cooling. Tech added 5lbs of R410A Freon. Informed homeowner office will need to check warranty status and give pricing for new evaporator coil. System is back cooling at this time.
Deep Run, NC 28525
Derek J.
Derek J. Checked in
Upon arrival tech was informed system was not cooling. Inspected system and found compressor was not coming on. Checked line and low voltage at contactor and it was working. Check capacitor and found 50/5 reading 4.11/4.28. Customer approved replacement of dual run capacitor and compressor started running. System is back operational at this time.
Deep Run, NC 28525
Matt C.
Matt C. Checked in
Tech performed esa on trane package heat pump, found no challenges at todays visit Customer extended esa
Deep Run, NC 28525
Matthew L.
Matthew L. Checked in
System was void of Freon due to blown terminal. Tech flowed nitrogen while brazing in new compressor and new biflow drier in the attic. Added Acid Away to new compressor. Replaced burnt compressor plug. System passed nitrogen pressure test and standing vacuum test. Put warranty label on original compressor. Picture of old and new compressor data tags are on service titan. Tech recharged system with 9 lbs of R410a. Changed blower control board to Y2 for correct airflow. Tested system without any further issues. Full install warranty.o
Deep Run, NC 28525
Review
It was exciting to get my new Carrier heat pump installed by Jackson & Sons. Juan & Shane did the install and were an outstanding team demonstrating great competence, expertise and efficiency. Juan & Shane were both so friendly and courteous and took time to answer all of my questions and made the whole experience awesome. I am pleased with this new system already and I am confident that Jackson & Sons will keep it running perfectly for me.
Betti - Deep Run, NC 28525
Review
My first experience with Jackson & Sons was awesome. So thankful I gave them a call. All personnel on the phone were courteous and very responsive. After quickly sending me an awesome technician Matthew, I also had the great experience of meeting his field supervisor Bryce who came & together they found the best solution for my heat pump issues. So looking forward to the installation of a great new Carrier heat pump. Bryce was so courteous and helpful. It is great to see such professionalism & teamwork of the staff at Jackson & Sons who truly show they care about their customers and strive to give the best service. So thankful I chose the team of Jackson & Sons to help me.
Betti - Deep Run, NC 28525
Review
I am so thankful to find such an awesome friendly & caring company to take care of my heating & cooling needs. I called for the first time & everyone on the phone was so courteous & eager to help me. They responded quickly & sent out an awesome technician, Matthew. He was so thorough and took time to carefully explain all of his findings to me, and worked diligently to provide solutions to all of my heat pump issues. Matthew and all of Jackson & Sons are the best!
Betti - Deep Run, NC 28525
Review
Campbell was right on time. Fast and friendly service.
REAGAN - Deep Run, NC 28525
Review
Excellent Service!
Keith - Deep Run, NC 28525
Review
Fast and efficient. Very friendly and knowledgeable
CURVIN - Deep Run, NC 28525
Review
Very good
RTM - Deep Run, NC 28525
Review
Excellent Service!
Keith - Deep Run, NC 28525
Review
Excellent Service
Keith - Deep Run, NC 28525
Review
Very good service
RTM - Deep Run, NC 28525
Review
Good service
RTM - Deep Run, NC 28525
Review
Good service
RTM - Deep Run, NC 28525
Review
He did a great job very nice young man
ELEANOR - Deep Run, NC 28525
Review
Technician seemed to be very competent.
RONALD - Deep Run, NC 28525
Review
On time , on schedule .
Baird - Deep Run, NC 28525
Review
Kyle was very professional and knowledgable. Even though the issue was much more than I expected, Kyle explained the issue and the reason for the expense.
Greg - Deep Run, NC 28525
Review
Excellent service
Ronald - Deep Run, NC 28525
Review
I am new to the area . There are many heating and cooling company’s , glad I got hooked up with a good one .
BAIRD - Deep Run, NC 28525
Review
I woke to a cold house Saturday 1-30-21 and called Jackson and Son's around 7:00 am. They were very helpful and dispatched Mathew out to my house and he arrived around 11:00 am the same day! I knew Mathew from a previous visit too my residence. He was very professional, friendly and answered all my questions. He found the problem in a matter of minutes, explained what had happened and then replaced the defective switch and further did a systems check to make sure nothing else was amiss! Excellent Tech!!! My only gripe was I thought the switch was a little/ a lot pricey for a sensor switch the size of my thumb nail but if it doesn't work it doesn't work! Anyways great response time, excellent service as always. Did I mention the replacement part being a shocker? Lol, ya get what ya pay for!
MICHAEL, Deep Run, NC. - Deep Run, NC 28525
Review
Matthew was very courteous and professional. He explained the problem and suggested several repair options. He was very knowledgeable and had great communication skills.
Greg - Deep Run, NC 28525
Review
Great service! The young man that came was very knowledgeable and was very professional!
Bobbie - Deep Run, NC 28525
Review
Very prompt to check out & remedy the problem.
Roy - Deep Run, NC 28525

 

Dependable Service Throughout Eastern NC

When you need heating or air conditioning repairs, maintenance or system replacements, you need a company you can count on for dependability and quality service. Contact us at Jackson & Sons at 919-734-9611. Our professional team of technicians look forward to providing energy efficient and cost effective solutions to keep your home or business comfortable at all times.

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Why Jackson & Sons

Licensed, Bonded & Insured
Energy Efficient Experts
Same Day Repairs
5 Star Service
Dependable Warranties
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