Jackson and Sons has provided full-service residential and commercial heating and air conditioning installation, maintenance tune-ups and repair services in Ayden, NC since 1974.
Read our reviews to learn why your neighbors call us first for their home and business comfort needs in Ayden, NC, then call us at 919-734-9611 to see what we can do for you.
Recent Jobs and Reviews in Ayden, NC
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Job Locations and Reviews
Kyle W.
Found 20 ton condenser not running upon arrival. Cycled power found circuit #2 suction pressures low at 67PSI and continuously fluctuating within -10PSI. Added R410a for diagnostic purposes and found faulty OD TXV is not metering correctly. Built and sent estimate for repairs. Field supervisor will be reaching out with full replacement cost before a decision is made. Darren is person of contact.
Ayden, NC 28513
Romario T.
Tech found Thermostat wire for condenser to air handler shorted, tech ran new wire, system is now operating properly. No charge per office.Tech assisted replacing thermostat wire from the airhandler to the condenser. (Moses House)
Ayden, NC 28513
Aidan T.
{Moses House} - Tech found failed 3 amp fuse upon arrival. Observed resettable fuse tripping when system calls for electric heat strips. Heat strip contactor measured 10.80 ohms of resistance on low voltage coil, indicating contactor failure. - Replaced contactor with a 40 FLA 2 pole contactor with approval from Sammy. Confirmed proper operation of heat strips and cycled system 3 times to ensure no further challenges. Temperatures reading 61.3 at return, 130.6 at supply registers. System is operating normally at this time.
Ayden, NC 28513
Chris A.
Tech washed and serviced system tech found no challenges at this time tech recommended extending ESA. customer . Tech did not have a 14x20 and reccomended media filters as an alternative. Customer not interested. Used a regular 20x25x1. Unit is cooling properly with a delta T of 17.
Ayden, NC 28513
Kyle W.
Replaced blower fan control board. Cycled system with no challenges.
Ayden, NC 28513
Kyle W.
(Moses House) Found low voltage fuse blown due to faulty/corroded blower control board. Need to order and return to replace. Sammy approved.
Ayden, NC 28513
Romario T.
Main Supply and return 16 inch flex ducts are Good, tech only found a 5ft foot section of 6 inch supply duct that is recommended to be replaced or at least repair with just insulation tape. Package unit hood was measured and an estimate will be sent to replace the package unit rain hood. Tech collected house call fee over the phone. Main
Ayden, NC 28513
Review
Norman A.
What toilets master bathroom Ada toilet because of not tall enough and closet bolt’s will not tight so post-able bad toilet flange Want tub shower fixer in guest bathroom change out Chris will email quote to customer
Ayden, NC 28513
Caleb S.
Emailed proposal to replace unit. Customer is getting multiple quotes.
Ayden, NC 28513
Romario T.
System re-check. Airhandler was recently removed and installed. Tech attempted to adjust the airhandler by setting it more back more so the door for the wall to go over it but was unsuccessful and not advisable due to the location of the heat trips and for it to have proper airflow to the duct system. Customer was informed and was stated that he was going to build a door for it to make it work.
Ayden, NC 28513
Review
Noah C.
Retuned to replace dual run capacitor. Installed and tested. Customer paid 9/16. Gave customer hard copy of invoice.
Ayden, NC 28513
Derek J.
Upon arrival tech began reinstalling air handler in closet, tech had to redo supply duct coming through the floor. Wired line and low voltage, ran new drain line. Pressure tested with nitrogen and pulled vacuum. Performed ESA on system and started system back up. System is back operational at this time.
Ayden, NC 28513
Norman A.
Found it to be shower drain leaking due to not be seal anymore
Ayden, NC 28513
Derek J.
Upon arrival tech spoke with homeowner and discussed multiple options as far as moving system vs keeping it located inside the house. Tech spoke with field supervisor to get second quote to relocate air handler under house. Homeowner still wanted air handler removed today so insurance inspector could look at damage in flooring. Tech pumped Freon into condenser, cut lines and taped up and pushed them into crawl space. Pulled air handler out of closet space. Homeowner is waiting for quote from field supervisor and will make decision and call us when he is ready to move forward.
Ayden, NC 28513
Norman A.
Look under church no leaks Watch meter it isn’t turn. There no leaks
Ayden, NC 28513
Caleb S.
Emailed proposal to install a package heat pump in double wide. He is going to wait and see what exactly is wrong with the system and also talk to his insurance company before making a decision.
Ayden, NC 28513
Joseph C.
Upon arrival tech found belly band ripped causing hot crawl space air to ducts causing them to sweat, tech also found blower very dirty tech fixed float switch and pulled and cleaned blower. No charge per office
Ayden, NC 28513
Matthew L.
Tech found thermostat wire disconnected from outdoor unit not allowing outdoor unit to run. Customer suspects grass cutter. Tech reconnected wire with new connections and new wire nuts. Routed wire under suction line more out of the way. Tech recommends regular preventive maintenance. Left ESA flyer.
Ayden, NC 28513
Norman A.
Replace wax ring due to it being gone
Ayden, NC 28513
Kyle W.
(Martha’s place cabin) found (1) supply vent out of many showing dust accumulation. Substance does not look to be harmful. This particular supply duct runs almost directly off of supply plenum from air handler and had a much greater amount of airflow. Closed damper partially and airflow is now more balanced throughout all supply ducts. Mr. Hudson stated they will have vent cleaned. Ducts are sealed properly. Also switched fan from ON to AUTO position.
Ayden, NC 28513
Joshua C.
Performed CMA inspection on 8 split heat pump systems and 1 mini split heat pump system. Technician found all systems cooling properly at the time of service. No major challenges were noted during inspection. Minor repairs and recommendations are listed under the estimates. All system performance reports are attached as well. Filters - all filters changed and old ones disposed of. NEW SYSTEMS ADDED - Customer would like David’s house added to the CMA contract. Tech did simple walk around and found (1) split heat pump, and (1) mini split heat pump at this location.
Ayden, NC 28513
Review
Kenny C.
Upon arrival homeowner stated thermostat was blank and unit was not coming on. Tech found float switched triggered due to clogged drain line. Tech flushed out drain line with nitrogen and made sure drain line coming out from house was free of any debris. System came back on. System is now cooling properly at this time, charged for todays visit.
Ayden, NC 28513
Review
Noah C.
Performed PTU on one system. Found weak dual run capacitor, recommended replacing also recommended investing in service agreement. Sent estimate. Completed duct repair, system is cooling properly at this time. Mail work order.
Ayden, NC 28513
Review
Kenny C.
Performed ESA, no issues found at todays visit. Tech cleaned and serviced system. Recommended plasma air purifier. Wants to wait to talk it over with husband. Also wants a quote on a return grate and cabinet for a 20x25x1 filter.
Ayden, NC 28513
Noah C.
Tech thoroughly inspected duct system and found branch line collapsed and down from boot at bathroom. Found no further challenges with duct system. Customer approved estimate to repair branch line, also would like to have PTU performed at the same time repair is made. Need to call tomorrow and schedule a time. Mail hard copy of work order.
Ayden, NC 28513
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