Jackson and Sons has provided full-service residential and commercial heating and air conditioning installation, maintenance tune-ups and repair services in Angier, NC since 1974.
Read our reviews to learn why your neighbors call us first for their home and business comfort needs in Angier, NC, then call us at 919-734-9611 to see what we can do for you.
Recent Jobs and Reviews in Angier, NC
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Job Locations and Reviews
Tech arrived and performed esa on one system, tech did not find any challenges with unit at today’s visit. System is back on and operating properly at this time. Tech spoke with customer about renewal and customer said he would have to call in after first of the year. Tech built estimate and emailed all information.
Replaced thermostats and elements in the water heater.
Tech washed and serviced unit and found no challenges at this time. Customer’s uses their own filters.
Tech washed and serviced unit and found no challenges at this time. Customer renewed ESA 2 sys.
Upon arrival tech was informed upstairs zone seemed to be stuck open cause it was getting air through vents with downstairs calling. Homeowner also stated this happened once before a year ago. Tech turned on both zones and cycled upstairs 6 different times and each time zone damper closed and opened accordingly. Tested both dampers at zone board and opened and closed accordingly. Tech informed homeowner that system was not recreating issue but suspects it to be the damper causing it to stick. Emailed estimate to replace damper motor to homeowner and they plan to wait and see if it happens again. System is back operational at this time.
Tech washed and serviced unit and found no challenges at this time. Tech notified homeowner about dryer vent ripped. Customer uses their own filters.
Install Goodman 2.5 Ton Package Unit With Programmable Thermostat
Customer invested in a 2.5 ton Goodman PHP Consultation Code: ENGTT1B5T
Tech performed tune up on one system, tech spoke with customer and asked about any potential concerns with system and customer stated gas usage and potential leak, tech checked all connections with leak detection bubbles and was unable to find any leaks at tank or unit at this time, tech found no other issues with system at todays visit and system is back on and operating properly at this time. Tech spoke with customer about service agreement and customer stated she would like to hold off for now.
Tech found blower motor overheated due to a failed capacitor. Tech also found no voltage at y with a heat pump. Tech jumped out thermostat and found voltage at y. Tech recommends replacing thermostat and replacing capacitor. System is near 30 years old and tech recommends replacement. After further inspection due to age, tech found system void of R22 refrigerant. The suction port is missing and is a large hole. It is also likely the coil is leaking, but suction port would need to be replaced before further leak searching to allow system to hold pressure. Tech does not recommend doing any major refrigerant repair on a 27 year old R22 system. Tech replaced blower capacitor and system is now working in emergency heat only. Field supervisor notified.
Leaking around line heavy rust around cold and hot side of fittings advise to replace water heater due to chance of turn fitting lose could brake threads
Performed ESA, tech cleaned and serviced both units. No issues at today’s visit. Tech replaced both media filters for the down stairs. Recommended surge protection, homeowner stated he has whole house surge protection.
Tech inspected crawl space and quoted dryer vent installation, Customer stated he will call back soon tech emailed quote.
Tech performed ESA on one system. Tech found bacterial growth and dust/debris in unit. Tech recommended adding plasma to prevent issues in future. No other issues were found at today’s visit. System is back on and operating properly at this time.
Tech washed and serviced unit per service agreement, upon arrival tech found evaporator coil rusted and corroded, tech leaked searched system didn’t pick up on any leaks at this time, system is back up and running with a delta t of 17 degrees, tech found no other challenges at this time
Customer stated water was filling up in secondary pan and they removed the water. Tech tested drain and found water not draining. System has an Ss2 safety switch and tech tested it. Tech found switch shuts off unit, but water does not fill up deep enough to raise the float. Tech cleared and tested drain, replaced float switch and tested. Tech verified normal refrigerant pressures. Tech offered maintenance plan.
Tech found system was slightly low on charge tech charged system with 15oz of 410A to get desired Subcool to 8. Systems doesn’t have any leaks tech suspects company who installed never charged system for line set difference. Customer signed up for PSA system is back cooling with 18 delta t.
Tech replaced blower board and found board turning blower on and off properly.
Upon arrival tech found low refrigerant pressures. Customer opted to charge system up only. Tech added 2.5 lbs of R410. System is back up and cooling.
Upon arrival tech found blower not running due to failed blower relay board. Tech bypassed board for now to get system running. Will need to get pricing for new board on Monday and call customer for approval.
Tech performed esa on carrier split heat pump, found no challenges at todays visit [email protected]
Tech couldn’t perform esa at todays visit Home is vacant, no water or power to system
Tech found fuse blown due to shorted pressure switch wires. Tech repaired short and insulated multiple other wire runs to prevent future issues. Minor repair charge only per office. Tech also noted system is a 2 stage but wire as single stage. Tech did not rewire due to the possibility it was wired as a single stage intentionally due to oversizing. Not our install
Upon arrival tech was informed system was not blowing air out of vents. Inspected system and found blower was running as well as outdoor fan and compressor. Compressor was extremely hot to the touch but mega ohm good. Tech went under the building and found the 16” return torn in half and sucked inside itself. Return went to a 16x14x14 wye. Also found multiple areas in trunk line where insulation was torn off and supply lines in rough shape. Recommend replacing entire duct system due to condition. Ms. Ruffin informed tech that they did have people working in crawlspace recently and it was blowing out fine before that. Contacted office to get field supervisor out for quote. Tech left breaker off at disconnect.
Tech washed and serviced unit and found evap coil rust but no leaks at this time unit is up and cooling with a delta t of 21.
We’re delighted to hear about your recent experience with us and we’re so pleased that you recommend our services. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!