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Cedar Point, NC Heating Air & Conditioning Services

Jackson and Sons has been serving the heating and air conditioning needs of Cedar Point, NC residents and businesses since 1974.

Our reviews below from your neighbors in Cedar Point, NC tell the story of our quality, dedication and commitment to customer service.

Recent Jobs and Reviews in Cedar Point, NC

Rated 5.0 out of 5 stars based on 1 customer reviews

Customers say: The reviews exhibit a positive overall sentiment, with a significant number of reviews expressing satisfaction and praise for the services provided by Jackson and Sons. The positive reviews highlight aspects such as excellent service, polite and informative technicians, quality installations, and friendly and helpful office staff. The recurring themes in the positive reviews include professionalism, punctuality, and the ability to address customer concerns effectively. However, there are also a few negative reviews, which primarily focus on issues such as delayed response times, scheduling conflicts, and dissatisfaction with the quality of work. The negative reviews mention specific instances where customers experienced problems or were not completely satisfied with the services provided. Overall, the sentiment of the reviews is positive, with a slight inclination towards the positive side. The recurring themes in the positive reviews indicate that Jackson and Sons generally provides high-quality services and strives to meet customer expectations. However, it is important to note that the negative reviews should not be overlooked, and the company should continue to work towards improving its services and addressing any issues that may arise.

Our Local Reviews by City

Job Locations and Reviews

Percy M.
Percy M. Checked in
PERFORMED CMA FULL SERVICE ON 5 SPLIT SYSTEMS. TECH CLEANED EVAPORATOR,CONDENSER COILS AND OUTSIDE CONDENSER UNTS. TECH FLUSHED DRAIN LINES AND ADDED DRAIN TREATMENT TABLETS. TECH CHECKED FAN, COMPRESSOR, AND BLOWOR MOTOR AMPERAGE, ALL AMPERAGE CHECKS WERE INSIDE CORRECT SPECIFICATIONS. COMPLETED FILTER CHANGE AND CHECKED THERMOSTATS FOR PROPER FUNCTIONING. ALL SYSTEMS ARE PERFORMING PROPERLY AT THIS TIME. THERE ARE PICTURES AND A PERFORMANCE REPORT ATTACHED TO THIS INVOICE.
Cedar Point, NC 28584
Juan  R.
Juan R. Checked in
Install Mitsubishi 0.75 Ductless Heat Pump
Cedar Point, NC 28584
David  S.
David S. Checked in
-Replaced compressor contactor as approved prior on System G 1. System was recommended for replacement due to multiple challenges with system. Upon performing leak search as approved prior, found compressor has deteriorated at the bottom and is source of leak. Compressor in need of replacement. Unable to identify any further leaks in system. Due to R22 type system and overall condition, system replacement is still recommended. Office should provide estimate for compressor replacement versus system replacement. -On site assistant manager stated to complete all work as approved. Requests immediate proposal for replacement while district manager is on site later today.
Cedar Point, NC 28584
Matthew L.
Matthew L. Checked in
Replaced downstairs air handler breaker from 60 to 45 amp in main panel. All other breakers are sized correctly.
Cedar Point, NC 28584
Landen  H.
Landen H. Checked in
Customer was not home at this time tech was un able to service inside portion tech serviced outside condensers and replaced downstairs 45 amp breaker with 30 amp breaker and labeled condenser and breakers. Tech found no challenges with the condenser at this time both are newer sys. Tech could not pull grates due to units being stilted and as close to the house and together they were.
Cedar Point, NC 28584
Review
David was great and professional, very thorough
PRIME Storage cedar Point - Cedar Point, NC 28584
Response from Jackson & Sons:

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

David  S.
David S. Checked in
-Performed CMA Full Service on 12 Split Systems and 2 dehumidifiers at 6 different buildings on site. -Building E System - 2014 Goodman 5 Ton Split: Dual run capacitor tested weak. Recommend replacement of 80/5 mfd dual run capacitor. Provided estimate. -Building F System - 2006 Goodman 5 Ton Split: Outdoor fan motor amperage at FLA limit. Motor pulling high amperage and may be due for failure. Recommend replacing motor. Provided estimate. Blower motor pulling excessive amperage. Likely a result of very weak capacitor. Motor is in danger of shorting if capacitor is not replaced. Provided estimate for replacement of capacitor. -Building G System 1 - 1999 Copeland 3 Ton R22 Split: Observed call on thermostat wires but not at contactor. System is void of refrigerant and would need a leak search performed, repair and recharge of refrigerant to operate. Provided estimate for charging system with nitrogen and performing leak search. Observed contactor arching when engaged. Recommend repl
Cedar Point, NC 28584
Landen  H.
Landen H. Checked in
Tech washed and serviced unit and found dual run capacitor to be testing weak tech recommended replacement customer approved turbo capacitor with the 5 year warranty. Customer also extend esa 1 system. Unit is up and cooling with a delta t of 21.
Cedar Point, NC 28584
Joseph C.
Joseph C. Checked in
Tech performed esa on 1 system. Split system-Tech serviced and cleaned system found no challenges at today’s visit, system is cooling with 20 delta t.
Cedar Point, NC 28584
Matthew L.
Matthew L. Checked in
On downstairs system, tech found braze joint that connects liquid line to air handler leaking. Tech recovered 1.5 lbs of remaining refrigerant and flowed nitrogen while fixing braze joint and replaced biflow filter drier. System passed positive pressure test and standing vacuum test at 260 microns. Tech recharged with 8 lbs 5 oz of new R410a plus no additional refrigerant for short lineset. Tested system without issues. Downstairs system is back operating correctly. Install warranty. Mr Crumpler reported upstairs system is working properly. During repairs, upstairs system cycled on and off regularly. Upstairs thermostat is maintaining 70 degrees.
Cedar Point, NC 28584
Percy M.
Percy M. Checked in
PERFORMED CMA INSPECTION ON 5 SPLIT SYSTEMS. ALL SYSTEMS ARE PERFORMING PROPERLY AT THIS TIME. COMPLETED FILTER CHANGE OF 4 20x20x1 FIKTERS, 1 20x20x4 FILTER, 1 14x20x1 FILTER, 2 1616x1 FILTERS AND 4 16x20x1 FILTERS.
Cedar Point, NC 28584
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