WHEN YOU NEED US - WE'LL BE THERE!™

Serving Eastern North Carolina - Since 1974

Expert Residential & Commercial Heating, Air Conditioning & Plumbing Services

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The Future of Comfort

Learn about the all-in-one HVAC protection 10-year program.

Finance Your Project

Instead of paying all at once, we offer convenient monthly payment options.

EXCEPTIONAL SERVICES

FOR YOUR COMFORT

Jackson & Sons provides expert HVAC, plumbing, and indoor air quality solutions for homes and businesses. Whether you need a new installation, routine maintenance, or repairs, our experienced team delivers fast, reliable service you can depend on. With a commitment to quality workmanship and customer satisfaction, we keep your home or business comfortable and efficient in every season.

Air Conditioning Services Keep cool with our AC repair, replacement, installation, & maintenance!

Heating Services Stay cozy with heating system repairs, replacement, & tune -ups.

Plumbing Services Count on our plumbers to keep your fixtures and water heater working well.

Dryer Vent Cleaning Keep your home safe from fires with our dryer vent cleaning services.

Duct Repair & Replacement Don’t let any more conditioned air escape from your ductwork.

Commercial HVAC Services Our commercial HVAC services keep you & your customers comfortable!

Serving Eastern North Carolina - Since 1974

WHAT MAKES US A COMMUNITY NAME

Award Winning Services

Proud Of Our Thousands of 5-Star Google Reviews

Local Expertise With A Community Focus

Our Values Come From Our People

24-Hour Emergency Service

We are available 24 hours a day, 7 days a week for HVAC Emergency Service.

Eastern North Carolina's Trusted Technicians

Trained & Certified with Fully-Stocked Trucks

Award Winning Services

HIGHEST RATED HVAC COMPANY IN EASTERN NORTH CAROLINA

4.9

Thomas Newton

The service performed on my air conditioning unit was excellent

Renee Long

Very polite and professional young man. He did a thorough job and documented my information. Appreciate the professionism of Jackson and Sons and their team members.

Lorie Dale

Daniel was very nice and professional and efficient.

John Daniel

Daniel was very knowledgeable and helpful, he also attended to all my question's, would love to have him back again. Daniel is definitely an asset to the Jackson and son Family. Great job.

Eleanor Hinnant

David Sturm was outstanding. He was extremely knowledgeable and took the time to thoroughly diagnose and fix my HVAC system. He provided detailed notes and clear pictures, which made it easy to understand exactly what was going on. David explained everything in a way that was straightforward and honest, and I truly felt confident in the work being done. His professionalism and attention to detail really set him apart. I highly recommend David at Jackson and Sons to anyone needing reliable and high-quality HVAC service.

Chris Willison

Wes was an amazing tech

Gary Barnes

Service Technician Tyler Mooring responded to my service call promptly and determined what the problems were with my HVAC system. He discussed with me what needed to be done to correct the problem and made all repairs. Very courteous and professional.

Suzette Dowling

The technician was very professional and polite. He performed the maintenance without interrupting my day which I really appreciated.

Wiley Reid

Great company to take care of your heat and air conditioning needs

Ruby Simmons

Ramara was very professional and did a wonderful job

Vasundara Krishnaraj

Gavin krieg he is very nice and he did his job good.Me and my husband like him.

Keith Craig

As always, very nice to deal with and very professional, the work is done even if you're not there, honest and dependable people!

Rose McCormick

Juan was great and did excellent work at the Faison center

Barbara Sadler

When I bought my new hvac 6 months ago I also purchased a maintenance contract. Today Gavin performed my first preventive maintenance on my new HVAC. After he finished he asked me if I knew and understood everything he did today. Of course I said no so he showed me pics of my unit and explained exactly what he did today to keep my ac current and running smoothly and hopefully last 20 yrs. Gavin was so pleasant, friendly and knowledgeable and took time to explain everything to me. I was also sent copies of the pics he had taken of my unit too. It’s so nice having a peace of mind knowing that Jackson & Sons will be coming every 6 months to perform maintenance on my unit. Something that really impressed me was before the technician arrived they send me a pic of the technician and a through background of his experience and how long the technician has been working for them. So when they arrived I knew who was coming and felt safe having a stranger in my home. Thank you Jackson & Sons and all of their staff.

ROBERT SCOGGINS

Timely, efficient, Thanks

Gale Rountrey

Joseph did a very thorough maintenance check on our Older HVAC unit. Very professional, very polite, discussed everything really in great detail!Highly recommend them for future visits.

Wanda Pangarakis

David Sturm, came out this morning and was so professional and friendly.He explained everything that he had done and was so friendly to my animals.Whenever I need more service done with my unit, I will definitely be requesting David.He represented Jackson and Son exactly how you would want the company to be represented. Very professional and friendly.ThanksWanda Pangarakis

Patty Burris

I really like how the company communicates, verifying tech is on the way and picture of tech with info. about him. Tech took pictures and notes of everything so it would be easier to explain and show me what he saw and what needed to be done. Everything was then emailed to me for my information. He answered all my questions. He did a really good diagnostic of the system and took care of the immediate problem afterwards. He also shared ways I could save on costs.

Ann-Marie Majeskey

Matthew was timely, an expert in his field, Honest, and we appreciate his trouble shooting skills. Very much a gentleman and was very kind the entire time he was in our home, he works hard too. Matthew has a very nice disposition and I want you to know how much we appreciate him and his kindness, these are truly the traits and reasons why I have been a repeat customer. Thank You!Blessings,Ann-Marie T. Majeskey

Mark Carmichael

Landen of Jackson & Sons was on time, courteous and did a thorough maintenance inspection of our hvac in preparation for winter.

WHO WE ARE - JACKSON & SONS

Your Home Comfort Specialists In Eastern NC

Our core values are straightforward: We are committed to service excellence. We believe in getting the job done right the first time and delivering exceptional value to our customers. Our priority is to ensure that every customer receives professional services from highly trained experts in their respective fields. Our values are deeply rooted in our people. If you ever need assistance or are not fully satisfied with our services, our management team is always available to address your concerns.

Our goal is to always serve the customer and to do the best work possible.

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SERVING THE EASTERN NC AREA

With a coverage area East of Raleigh to New Bern, we GPS-dispatch our technicians daily throughout Eastern NC. With a central Wayne County location, we are able to serve you with ease.

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DEPENDABLE HOME SERVICE

Your Comfort Specialists

Since our humble beginnings in 1974, Jackson & Sons has gone on to become one of the largest and most respected home comfort system specialists in North Carolina. However, our goal has always remained the same: to give our customers one less thing to worry about to be comfortable in their own homes. When you call us, a live person will always answer the phone as opposed to an automated message. We also offer same-day repair services in most cases, a guaranteed warranty on service and installations, and typically will install your new unit the day after purchase.

When You Need Us - We'll Be There.

Our Services

We Service All Brands

Our team is highly trained and well-equipped to work on any type of HVAC system no matter how old.

Same-Day Service With A Smile

In most cases, we'll provide you with same-day service and get your home comfortable again quickly.

Solid Work - Guaranteed

We provide industry-leading warranties and comprehensive workmanship guarantees.