WHEN YOU NEED US - WE'LL BE THERE!™

Serving Eastern North Carolina - Since 1974

Expert Residential & Commercial Heating, Air Conditioning & Plumbing Services

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Google Rating

4.9

Based on 3011 reviews

Jackson & Sons

4.9

review us on See all reviews

Keith Wolper

1742688122

Prompt and very courteous

Richard Barbato

1742590023

Joseph was very professional and polite. He displayed the type of job-knowledge that made me comfortable and the issue was corrected. Thank you Tyler for a job well done!!

Danielle Wojciechowski

1742503308

I work at Prime Storage and Romario was very attentive and worked to fix the issue at hand. He was very detailed and gave me all the information I needed. If you need a Tech I recommend asking for him. Thank you for all you do!

Elaine Tompkins

1742482428

Very polite, informative, respectful and did a thorough job! However, we set the thermostat at 68-70 and it changes either too hot or cold. We thought it had a heat pump & AC for almost 16G. Maybe it’s in the thermostat?

Phil Cummings

1742401508

We are always impressed by J&S competence and professionalism.

bobby fryar

1742396956

Dianna Davis

1742394528

All of the techs are so polite and knowledgeable. This is an honest company and I appreciate everything they have done for us the past 3 plus years.

Rhonda Prevatte

1742391427

Nestor Alvarez did a very good job serving my unit, very polite and very informative of any questions I had. Very professional with a great smile.

Ashley Barnes

1742326707

Dawson M. provided exceptional customer service. He was very informative and made sure to educate on the importance of monthly filter changes to improve air quality. Great Job Dawson!

Charles Parker

1742325343

Carl Barwick was very professional and he knew exactly what he was doing.

Bhavik Patel

1742321867

They are the best

Katie Stallings

1742314062

Kimberly Mattox

1742221132

Professional, courtesy, and knowledgeable!

Angel Rivera

1742154046

Mr. Rivera showed up to my house on time and very professional. He took his time to look at my unit and to make sure the broken component was covered under warranty. Mr. Rivera did an excellent job and brings great credit to Jackson And Son.

David Colburn

1742102595

Great service! Knowledgeable and efficient!

Mariann Forkl

1742068741

So far we have been very pleased with Jackson & Sons. We had our Spring maintenance done last week. We are very glad we chose Jackson & Sons as our A/C company.

John Schultheis

1742061490

Logan is very professional and courteous

Murdina MacDonald

1742058266

Dalton did a wonderful job yesterday installing my heat pump strips, which in the end necessitsted two trips. Professional and courteous, I am very pleased with the results.

M Casey

1742051827

GREAT communication, with pictures, call and explanation! Matthew did a very thorough and professional job.

Linda Boykin

1741988054

Dawson is an excellent tech and representative for Jackson & Sons. He was very thorough and very professional as well as informative and courteous.

William Dunn

1741971504

Very friendly and knowledgeable, great pricing

Darrick Johnson

1741969154

Great service

Sandra Flythe

1741963837

First of all he is really nice and respectful young man!! He's very knowledgeable and took his time to explain everything he did and done, and allowed me to ask questions..

Michael Butts

1741901068

Great guy very professional quick and knowledgeable

Bill Watson

1741899720

Very professional.

Thayar Cofield

1741895192

Freddy Davis

1741890372

Excellent experience with Jackson and Sons.

Debbie Holloman

1741887442

Evans Heating and Air Conditioning recently reviewed my 90 year ild moms unit after another provider said it needed ti replaced. The Evans team was very responsive and fave us an honest assessment and did not suggest a new unit investment at thus time. We were so glad we got a 2nd opinion! We have used the Evans team for 20+ years. We trust their competence, dependability abd honesty! We don't want to to deal with any other HVAC company. Thanks Evans Team!

Lynn Cypher

1741882031

Unfortunately he was not able to help me. My problem can only be resolved by a contractor. I wasted his time, but did appreciate the information he gave me.

penny arno

1741870334

We have been extremely happy with all the personnel that we have dealt with at Jackson & Sons...though we have had to use them more than we hope for and sooner than we hoped...everyone has been very pleasant and polite...we are very happy with the work they have done and showing me how everything works. Thank you for being a quality company that we can do business with. We highly recommend them for any of your HVAC needs.Eleanor Arno

Sharon Riley

1741821569

Highly recommend!!! Norman was so helpful and professional and had our plumbing issues resolved even faster than we expected! Call jackson & Sons- you will be glad that you did!!

Mary Lois Neel

1741808237

We were pleased with Ramano's service call. He was kind and answered all our questions. He was very thorough.

Tom Aichele

1741803175

Very professional in his dealing with the customer.

Wallace Washington

1741653887

Great service was very professional

D Jackson

1741639822

Anthony, Jesse, and Alex all did an outstanding job with my recent install. Polite, professional, efficient and clean. What more could you want?

Bee U

1741624928

They are the best flexibleGood technician and good people are running this company

David Roca

1741620389

Awseome like always

Paletta Lee

1741615757

Kim Hartley

1741615678

We recently had to have our unit replaced, And I'm a person who likes to get a few quotes first. Jackson and Sons were here SAME DAY! Everyone else couldn't get here for 2-3 days later. By the time Caleb was done we didn't need to speak to ANYONE else. The crew arrived on Monday , Wayne, Jacob, Jaun, and Audonel . I will just say this, if ALL of Jackson and Sons employees are anywhere close to these guys ,you have to have the BEST employees in Wayne county. They worked straight through, got the job completed a day early. They were professional, the customer service was top notch! I can't even begin to Express how Great our experience was . Had a water leak and guess what , they have a guy for that. Came the same day 30 minutes after leak was found. Norman had us fixed and ready to go in 30 minutes...Carlos came the last day to help wrap things up ..again another employee who did not disappoint. Got us set up on the app. I will say Jackson and Sons is a whole vibe....from step 1 to done! Thanks to All the guys who help us get our unit back up and going. You get what you pay for and we got not only piece of mind but we also got TOP NOTCH Customer Service.

donavonj Sherrod

1741614349

Service person was on time ,informative of the work he performed, very professional

David W Fuller, Jr.

1741545840

As usual, the service was outstanding! Our tech was courteous and very professional. He took time, extra time, to ensure our system was cleaned!

AC Burton

1741534814

Phil Weaver

1741529813

Rejuvenating Families

1741527117

Braxton was amazing and he was extremely helpful!

Kathryn Smith

1741487949

Jackson is always courteous, efficient and helpful. Explains everything to their customer. Cudos to Josh and the entire Jackson team. Thank you for what you have done and will continue to do for us.

Mary Brumley

1741467758

Quick and professional! Job was out of our league to complete ourselves. They completed it was ease.

Janice Teems

1741466724

Very helpful

Sharon Sund

1741461691

Very friendly

Lisa Bohannon

1741448951

I did have Jackson and Sons complete all new ductwork in my crawl space. The two staff members that completed the job were great. They worked hard and kept me informed throughout the process. They did an excellent job as far as I am concerned. I was so impressed; I became a member of their program to ensure that my HVAC system stays in great shape. I would recommend this company for sure, and I don't say that often.

Tim Baker

1741437706

More reviews

The Future of Comfort

Learn about the all-in-one HVAC protection 10-year program.

Finance Your Project

Instead of paying all at once, we offer convenient monthly payment options.

EXCEPTIONAL SERVICES

FOR YOUR COMFORT

Jackson & Sons provides expert HVAC, plumbing, and indoor air quality solutions for homes and businesses. Whether you need a new installation, routine maintenance, or repairs, our experienced team delivers fast, reliable service you can depend on. With a commitment to quality workmanship and customer satisfaction, we keep your home or business comfortable and efficient in every season.

Air Conditioning Services Keep cool with our AC repair, replacement, installation, & maintenance!

Heating Services Stay cozy with heating system repairs, replacement, & tune -ups.

Plumbing Services Count on our plumbers to keep your fixtures and water heater working well.

Dryer Vent Cleaning Keep your home safe from fires with our dryer vent cleaning services.

Duct Repair & Replacement Don’t let any more conditioned air escape from your ductwork.

Commercial HVAC Services Our commercial HVAC services keep you & your customers comfortable!

Serving Eastern North Carolina - Since 1974

WHAT MAKES US A COMMUNITY NAME

Award Winning Services

Proud Of Our Thousands of 5-Star Google Reviews

Local Expertise With A Community Focus

Our Values Come From Our People

24-Hour Emergency Service

We are available 24 hours a day, 7 days a week for HVAC Emergency Service.

Eastern North Carolina's Trusted Technicians

Trained & Certified with Fully-Stocked Trucks

Award Winning Services

HIGHEST RATED HVAC COMPANY IN EASTERN NORTH CAROLINA

4.9

Richard Barbato

Joseph was very professional and polite. He displayed the type of job-knowledge that made me comfortable and the issue was corrected. Thank you Tyler for a job well done!!

Danielle Wojciechowski

Elaine Tompkins

Phil Cummings

We are always impressed by J&S competence and professionalism.

Dianna Davis

All of the techs are so polite and knowledgeable. This is an honest company and I appreciate everything they have done for us the past 3 plus years.

Rhonda Prevatte

Nestor Alvarez did a very good job serving my unit, very polite and very informative of any questions I had. Very professional with a great smile.

Ashley Barnes

Dawson M. provided exceptional customer service. He was very informative and made sure to educate on the importance of monthly filter changes to improve air quality. Great Job Dawson!

Charles Parker

Carl Barwick was very professional and he knew exactly what he was doing.

Bhavik Patel

They are the best

Kimberly Mattox

Professional, courtesy, and knowledgeable!

Angel Rivera

David Colburn

Great service! Knowledgeable and efficient!

Mariann Forkl

So far we have been very pleased with Jackson & Sons. We had our Spring maintenance done last week. We are very glad we chose Jackson & Sons as our A/C company.

John Schultheis

Logan is very professional and courteous

Murdina MacDonald

Dalton did a wonderful job yesterday installing my heat pump strips, which in the end necessitsted two trips. Professional and courteous, I am very pleased with the results.

M Casey

GREAT communication, with pictures, call and explanation! Matthew did a very thorough and professional job.

Linda Boykin

Dawson is an excellent tech and representative for Jackson & Sons. He was very thorough and very professional as well as informative and courteous.

William Dunn

Very friendly and knowledgeable, great pricing

Darrick Johnson

Great service

Sandra Flythe

First of all he is really nice and respectful young man!! He's very knowledgeable and took his time to explain everything he did and done, and allowed me to ask questions..

WHO WE ARE - JACKSON & SONS

Your Home Comfort Specialists In Eastern NC

Our core values are straightforward: We are committed to service excellence. We believe in getting the job done right the first time and delivering exceptional value to our customers. Our priority is to ensure that every customer receives professional services from highly trained experts in their respective fields. Our values are deeply rooted in our people. If you ever need assistance or are not fully satisfied with our services, our management team is always available to address your concerns.

Our goal is to always serve the customer and to do the best work possible.

Learn More About Us

SERVING THE EASTERN NC AREA

With a coverage area East of Raleigh to New Bern, we GPS-dispatch our technicians daily throughout Eastern NC. With a central Wayne County location, we are able to serve you with ease.

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DEPENDABLE HOME SERVICE

Your Comfort Specialists

Since our humble beginnings in 1974, Jackson & Sons has gone on to become one of the largest and most respected home comfort system specialists in North Carolina. However, our goal has always remained the same: to give our customers one less thing to worry about to be comfortable in their own homes. When you call us, a live person will always answer the phone as opposed to an automated message. We also offer same-day repair services in most cases, a guaranteed warranty on service and installations, and typically will install your new unit the day after purchase.

When You Need Us - We'll Be There.

Our Services

We Service All Brands

Our team is highly trained and well-equipped to work on any type of HVAC system no matter how old.

Same-Day Service With A Smile

In most cases, we'll provide you with same-day service and get your home comfortable again quickly.

Solid Work - Guaranteed

We provide industry-leading warranties and comprehensive workmanship guarantees.