WHEN YOU NEED US - WE'LL BE THERE!™

Serving Eastern North Carolina - Since 1974

Expert Residential & Commercial Heating, Air Conditioning & Plumbing Services

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The Future of Comfort

Learn about the all-in-one HVAC protection 10-year program.

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Instead of paying all at once, we offer convenient monthly payment options.

EXCEPTIONAL SERVICES

FOR YOUR COMFORT

Jackson & Sons provides expert HVAC, plumbing, and indoor air quality solutions for homes and businesses. Whether you need a new installation, routine maintenance, or repairs, our experienced team delivers fast, reliable service you can depend on. With a commitment to quality workmanship and customer satisfaction, we keep your home or business comfortable and efficient in every season.

Air Conditioning Services Keep cool with our AC repair, replacement, installation, & maintenance!

Heating Services Stay cozy with heating system repairs, replacement, & tune -ups.

Plumbing Services Count on our plumbers to keep your fixtures and water heater working well.

Dryer Vent Cleaning Keep your home safe from fires with our dryer vent cleaning services.

Duct Repair & Replacement Don’t let any more conditioned air escape from your ductwork.

Commercial HVAC Services Our commercial HVAC services keep you & your customers comfortable!

Serving Eastern North Carolina - Since 1974

WHAT MAKES US A COMMUNITY NAME

Award Winning Services

Proud Of Our Thousands of 5-Star Google Reviews

Local Expertise With A Community Focus

Our Values Come From Our People

24-Hour Emergency Service

We are available 24 hours a day, 7 days a week for HVAC Emergency Service.

Eastern North Carolina's Trusted Technicians

Trained & Certified with Fully-Stocked Trucks

Award Winning Services

HIGHEST RATED HVAC COMPANY IN EASTERN NORTH CAROLINA

4.9

Kathy Mitchell

Everything went smoothly and professionally. Both technicians were awesome with new system installation.

Robert Rutten

Percy did a great job. Very professional and took care of our needs. Fast and efficient.Ashley Distribution Center- Kinston NC

Ann Lee

Always professional when they come to check the unit and they answer any questions I might have.

C Lancaster

I have been pleased with the service I receive from Jackson & Sons Techs for many years. On November 04, 2025 the tech, Logan Pittman, came to do my Preventive Maint. He asked if it was ok to come in and check thermostat and inside filter. He asked me if I had any issues and if I had any questions. He is a very nice young man, answered all my questions and took the time to explain things about my HVAC unit Explained why some parts needed to be replaced in the unit, which I agreed to. After he completed the maintenance, he explained what he had done and that everything looked good. Very polite young man, friendly and seems very proud to be working for Jackson & Sons. I will continue to recommend Jackson & Sons every time I have the chance! I will request Logan Pittman to do my maintenance as long as he remains with Jackson & Sons.

rachel mcpherson

Wes was very professional and did a great job here @ Ashley Furniture!! We thankyou again!!

Faye Petteway

Very pleased with the service, both in quality and how quickly they came to the house. Could not have asked for a better or nicer plumbing technician.

Kellie Harkey

First actual cold weekend in NC and the heat decides not to work. Luckily they got someone to me same day! Located the issue quickly and had it repaired. He fully explained the issue and stayed to ensure everything worked with no problems before he left. Great service! Thank you!

Diane Holliday

Logan did a great job servicing our AC system - very professional and personable checking everything out.

Shonnette Carraway

I was satisfied with the maintenance service provided. Technician was very professional and polite. Would not mind Romario Torres being my service technician each time.

Beverly Turner

Wonderful service! Edgar was very professional and courteous.

Susan Bullard Bautsch

Service technician Norman was very friendly, professional and informative while replacing our hot water heater.

Robert Jones

Romario Torres did an excellent job in re-attaching the hood to the wall. He evaluated the situation, removed the caulking, re-inforced the metal strips to provide extra support for the hood, attached it back to wall and neatly caulked the entire hood. Thanks again to Romario for an outstanding job & thanks to Jackson & Sons for quality service after the sale.

Marlene Fuller

Great Service! The technician explained what was happening with our unit and provided a solution.Great Experience 👍

Karen Ward

I have been with Jackson & Son for about 30yrs. I can't say enough good things about the service or it tech people who come out to service my hvac, if you want someone to help keep it running stay with them. Also I'd like to say how happy with Joe for being very informative about your new venture of plumbing as I will call you first.Joe did his job in a timely manner, was very polite.your service tech knew his job so kudo's from me . Have a merry xmas, & a happy new year, Karen Ward

Wanda Johnson

Toilet issue, technician was professional and knowledgeable. Issue was resolved within 30 minutes.

Craig McFadden

Professional, efficient, courteous, and clean - can't ask for more than that. Our technicians, Daniel and Gavin, are great representatives for Jackson & Sons.

Michael R

Percy was very polite and professional. Made sure my stores units were working perfectly.

averil williams

Logan was our tech and he was awesome! Very personable and knowledgeable about our units. He made sure we understood everything he was doing, took the time to throughly address our issue! Great guy, and loves to golf like me lol!

P And N

Efficient and professional service. Reflects well on the company.

Reginald D. Grimes

Great service provided to Holy Ghost Cathedral of Mt. Olive, NC!

WHO WE ARE - JACKSON & SONS

Your Home Comfort Specialists In Eastern NC

Our core values are straightforward: We are committed to service excellence. We believe in getting the job done right the first time and delivering exceptional value to our customers. Our priority is to ensure that every customer receives professional services from highly trained experts in their respective fields. Our values are deeply rooted in our people. If you ever need assistance or are not fully satisfied with our services, our management team is always available to address your concerns.

Our goal is to always serve the customer and to do the best work possible.

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SERVING THE EASTERN NC AREA

With a coverage area East of Raleigh to New Bern, we GPS-dispatch our technicians daily throughout Eastern NC. With a central Wayne County location, we are able to serve you with ease.

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DEPENDABLE HOME SERVICE

Your Comfort Specialists

Since our humble beginnings in 1974, Jackson & Sons has gone on to become one of the largest and most respected home comfort system specialists in North Carolina. However, our goal has always remained the same: to give our customers one less thing to worry about to be comfortable in their own homes. When you call us, a live person will always answer the phone as opposed to an automated message. We also offer same-day repair services in most cases, a guaranteed warranty on service and installations, and typically will install your new unit the day after purchase.

When You Need Us - We'll Be There.

Our Services

We Service All Brands

Our team is highly trained and well-equipped to work on any type of HVAC system no matter how old.

Same-Day Service With A Smile

In most cases, we'll provide you with same-day service and get your home comfortable again quickly.

Solid Work - Guaranteed

We provide industry-leading warranties and comprehensive workmanship guarantees.