WHEN YOU NEED US - WE'LL BE THERE!™

Serving Eastern North Carolina - Since 1974

Expert Residential & Commercial Heating, Air Conditioning & Plumbing Services

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Google Rating

4.9

Based on 3044 reviews

Jackson & Sons

4.9

review us on See all reviews

Ronnie Ward

1745444922

Technician very knowledgeable and courteous. A true ambassador for the company.

Henry Jones

1745423268

Service Technician Thompson serviced my air conditioner today. He was polite and very knowledgeable. He kept me informed of each task he performed. Great Job!

Evelyn Lozada

1745412727

Always pleased with their great service and wonderful knowledgeable technicians.

Tammy Kunkel

1745355485

Bradley Crouse

1745337152

Tyler, the technician, showed up within 30 minutes of his call to me. He was very professional and found the issue with the heat pump quickly and resolved the issue. Thanks Tyler for a job well done.

Susan Stephenson

1745334220

Tech was professional and knowledgeable. He kept me informed throughout the cleaning/check-up on my HVAC. Very good service.

Thomas Sampson

1745327368

Cody Griffin

1744993637

Called on Good Friday, had a service tech here within 2 hours. Figured out the issue and had it fixed in less than 2 hours. Super professional, professionally dressed, and overall a joy to have work on our A/C system.

Rick Benson

1744974946

I am very impressed. I have been using Jackson and Sons for maintenance of my HVAC system for several years and have always found them to be thorough and professional. While i am not the easiest customer to deal with they always remain professional and helpful. Recently I had an issues i was not happy about and that same day the service manager assured me it would be taken care of quickly. A service tech showed up in a very short time and remedied the issue. They have definitely made this grumpy old man a customer for life.

Eric Marquard

1744921281

Annetia Gentry

1744907585

Eli was very professional and detailed in his instructions. He appears to know his business and was very courtesy. Thanks, M B Gentry

Sheila Kidder

1744824726

They were late but once here, service was painless and quick.

church BFl

1744819765

The young man was very polite. He did his job very efficiently and cleaned up after himself.

Shelia Hardy

1744757355

The air and heating unit works exceptionally well. The workmanship put into.installing it was exceptional.

Satora Green

1744753574

Chris was very professional, he explained everything that he did today. His services was excellent

Lauren Britt

1744746161

Josh came out to replace our spiggot at my patents house. He was quick thorough and polite. Great service from start to finish. Everyone was very friendly. I'd give 10 stars if I could!

Angela Brock

1744728456

Listen Im all about DIY projects, but when you totally mess up the job 😕😕. Rest assured Jackson & Son will come to your rescue!!!. The young man that rescued my diy project is named Joshua. He was on time , curtious, friendly, very professional before and after entering the house. He explained what could possibly happen and what he could make happen. He didn't even mention mind me watching for future knowledge. The company prices are very reasonable which includes the call itself. Ten thumbs up 👍👍👍👍👍👍👍👍👍👍 rescuing me...

David Younts

1744725910

Nestor Hernandez was our technician today. His visit was for our bi-annual service inspection, cleaning and testing.( I highly recommend this service )Nestor explained everything he was going to do. He is polite, professional and seemed very interested in my thoughts and opinions.The service was quick and thorough and he explained,with pictures what he did, what he found and any preventative measures he thought we should be taking.Our unit is 11 years old and we have had this service since we bought the unit.We cannot be happier with the quality of work provided by technicians like Nestor.I would rate him 10 plus out of 10!!

Steven Hansen

1744507154

Nestor Hernandez the technician did a great job!!!

Robert Nagley

1744485130

Fast, efficient and friendly !!!

Michael Benton

1744481190

We’re very pleased with the excellent service and product provided by Jackson & Sons. Recently, Joshua (Tech) installed our tankless water heater. He was extremely professional and thorough. I would not hesitate to recommend Jackson & Sons to all our friends and neighbors.

beth wittig

1744399082

He was on time and an excellent plumber!

Cheryl Capella

1744398124

Ayden was very friendly and helped tremendously. I recommend him.

Ann Lee

1744380497

Always professional when they come to check the unit and they answer any questions I might have.

Sherrie Benson

1744371081

Phone etiquette and promptness was excellent! Fair pricing for services rendered seemed extremely high. Snake one toilet and adjust one sink stopper, $322.00....

Denerreo Nobles

1744324980

Excellent 👌

Donna Hood

1744324016

Ricardo Thomas was a very nice and polite young man. He explained everything about how my condition of my air conditioner was going.. Thank you Ricardo.

Karen Phillips

1744313369

Kyle is a fantastic technician! He was able to find the issue with my system right away and took care of it! Thank you again Kyle!

Brandon Hill

1744298213

My experience went well. The technician was very informative and thorough with his inspection.And arrived at my residence at the time that the was indicated. Josh was very thorough, professional and answered all of the questions that I had regarding the air condition unitMy maintenance and cleaning experience was great. Nestor was professional, courteous, informative and was very knowledgeable about service, products etc. I would recommend anyone to Nestor. He is indeed an asset to Jackson and Sons.

Daniel Vaccaro

1744232941

Jami Amy

1744161646

Aidan was great. Very knowledgeable and professional.

Bhavin Patel

1744147383

The installer are professional and great work.

Kay Culbertson

1744126529

Logan was outstanding.

Ronald Tangen

1744108722

Great people,fantastic service tech

C J

1744041846

Never showed! Had to take off from work, and they never called to let me know they weren't coming.** That's funny because I never called to reschedule! My original appointment was over 2 weeks ago, and I went with someone else. It's good to know that I'm not the only one that this has happened to tough. Good example to others!

Shely Solis

1744033735

Alice Brown

1743953327

Fantastic company! Wonderful service, fair prices, professional and courteous employees. Honestly, you could not ask for better!

Daniel Rodriguez

1743777272

Landen Herring from Jackson & Son. Service maintenance our new A/C unit if with precision and precaution, he was very respectful and focused on the job i'd recommend him to any that is looking for a diligent worker. Thank again Landen

Charlotte Watson

1743707586

Service technician was very professional and was also knowledgeable about my unit.Very happy with our service today!

Patrick Hendrix

1743702510

The service was very well. The tech explained everything to me and was very nice to me and I appreciate that thank you and have a good day.

Tommy Sports

1743684482

Very dependable, timely, knowledgeable and professional. Excellent service!

1743606937

1743561518

1743542528

1743535348

THE YOUNG MAN WHO SERVICED OUR FURNACE AND AC WAS VERY PROFESSIONAL AND PERSONABLE HE DID A GREAT JOB AND WE WERE VERY PLEASED

robin germond

1743517321

Charles Farruggia

1743454303

Very happy with the service and professional work inInsulation of water heater .

Joel McNary

1743196369

You always have such great people working for you.I am always pleased with the work and attitude of your employees.All my questions are answered and I always learn something new.Thank You.

Richard Wilson

1743121147

Tracey Higgs

1743112251

Awesome Customer Service, very knowledgeable staff, completed my plumbing work throughout my house on time. I highly recommend Jackson & Son plumbing

More reviews

The Future of Comfort

Learn about the all-in-one HVAC protection 10-year program.

Finance Your Project

Instead of paying all at once, we offer convenient monthly payment options.

EXCEPTIONAL SERVICES

FOR YOUR COMFORT

Jackson & Sons provides expert HVAC, plumbing, and indoor air quality solutions for homes and businesses. Whether you need a new installation, routine maintenance, or repairs, our experienced team delivers fast, reliable service you can depend on. With a commitment to quality workmanship and customer satisfaction, we keep your home or business comfortable and efficient in every season.

Air Conditioning Services Keep cool with our AC repair, replacement, installation, & maintenance!

Heating Services Stay cozy with heating system repairs, replacement, & tune -ups.

Plumbing Services Count on our plumbers to keep your fixtures and water heater working well.

Dryer Vent Cleaning Keep your home safe from fires with our dryer vent cleaning services.

Duct Repair & Replacement Don’t let any more conditioned air escape from your ductwork.

Commercial HVAC Services Our commercial HVAC services keep you & your customers comfortable!

Serving Eastern North Carolina - Since 1974

WHAT MAKES US A COMMUNITY NAME

Award Winning Services

Proud Of Our Thousands of 5-Star Google Reviews

Local Expertise With A Community Focus

Our Values Come From Our People

24-Hour Emergency Service

We are available 24 hours a day, 7 days a week for HVAC Emergency Service.

Eastern North Carolina's Trusted Technicians

Trained & Certified with Fully-Stocked Trucks

Award Winning Services

HIGHEST RATED HVAC COMPANY IN EASTERN NORTH CAROLINA

4.9

Ronnie Ward

Technician very knowledgeable and courteous. A true ambassador for the company.

Henry Jones

Service Technician Thompson serviced my air conditioner today. He was polite and very knowledgeable. He kept me informed of each task he performed. Great Job!

Evelyn Lozada

Always pleased with their great service and wonderful knowledgeable technicians.

Bradley Crouse

Tyler, the technician, showed up within 30 minutes of his call to me. He was very professional and found the issue with the heat pump quickly and resolved the issue. Thanks Tyler for a job well done.

Susan Stephenson

Tech was professional and knowledgeable. He kept me informed throughout the cleaning/check-up on my HVAC. Very good service.

Cody Griffin

Rick Benson

Annetia Gentry

Eli was very professional and detailed in his instructions. He appears to know his business and was very courtesy. Thanks, M B Gentry

Sheila Kidder

They were late but once here, service was painless and quick.

church BFl

The young man was very polite. He did his job very efficiently and cleaned up after himself.

Shelia Hardy

The air and heating unit works exceptionally well. The workmanship put into.installing it was exceptional.

Satora Green

Chris was very professional, he explained everything that he did today. His services was excellent

Lauren Britt

Josh came out to replace our spiggot at my patents house. He was quick thorough and polite. Great service from start to finish. Everyone was very friendly. I'd give 10 stars if I could!

Angela Brock

David Younts

Steven Hansen

Nestor Hernandez the technician did a great job!!!

Robert Nagley

Fast, efficient and friendly !!!

Michael Benton

beth wittig

He was on time and an excellent plumber!

Cheryl Capella

Ayden was very friendly and helped tremendously. I recommend him.

WHO WE ARE - JACKSON & SONS

Your Home Comfort Specialists In Eastern NC

Our core values are straightforward: We are committed to service excellence. We believe in getting the job done right the first time and delivering exceptional value to our customers. Our priority is to ensure that every customer receives professional services from highly trained experts in their respective fields. Our values are deeply rooted in our people. If you ever need assistance or are not fully satisfied with our services, our management team is always available to address your concerns.

Our goal is to always serve the customer and to do the best work possible.

Learn More About Us

SERVING THE EASTERN NC AREA

With a coverage area East of Raleigh to New Bern, we GPS-dispatch our technicians daily throughout Eastern NC. With a central Wayne County location, we are able to serve you with ease.

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View Our Service Area

DEPENDABLE HOME SERVICE

Your Comfort Specialists

Since our humble beginnings in 1974, Jackson & Sons has gone on to become one of the largest and most respected home comfort system specialists in North Carolina. However, our goal has always remained the same: to give our customers one less thing to worry about to be comfortable in their own homes. When you call us, a live person will always answer the phone as opposed to an automated message. We also offer same-day repair services in most cases, a guaranteed warranty on service and installations, and typically will install your new unit the day after purchase.

When You Need Us - We'll Be There.

Our Services

We Service All Brands

Our team is highly trained and well-equipped to work on any type of HVAC system no matter how old.

Same-Day Service With A Smile

In most cases, we'll provide you with same-day service and get your home comfortable again quickly.

Solid Work - Guaranteed

We provide industry-leading warranties and comprehensive workmanship guarantees.