WHEN YOU NEED US - WE'LL BE THERE!™

Serving Eastern North Carolina - Since 1974

Expert Residential & Commercial Heating, Air Conditioning & Plumbing Services

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Google Rating

4.9

Based on 3293 reviews

Jackson & Sons

4.9

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J Sully

1759605730

I purchased two ton and three ton heat pumps from Jackson and Sons and they also replaced my ductwork. They did a great job and stand behind their work. Everyone I dealt with has been very friendly, polite and professional. I highly recommend this company.

Richard Brown

1759523806

Did a it still leaking water on the floor.

Helen Seagroves

1759520936

Juan and his crew installed a new Trane system in less than a day, hauled off the 30-year-old system and totally cleaned up the area. All my questions were answered and he included a tutorial on the new thermostat. No worries about climate control! Thanks, Juan and Jackson & Sons.

Jackie Austin

1759512847

Stephani Davenport

1759499927

Wes Barwick was great. He serviced us here at Berkeley Veterinary Clinic. He was very nice and professional we definitely would like the request him for future services

Ray Williams

1759498009

Fast and friendly!

Jason Cox

1759439442

The technician was really nice. My mom loved him. Talked about his family new baby either here or otw. Marriage about to happen. He was a very nice and professional texh.

Maria Price

1759430999

Louis was very professional. Thanks you for sending a nice Repair man.

Alfred Alcantar

1759415596

The service started off poorly with the first technician they sent out (Alex). Essentially didn’t even assess the property or the full situation based on my explanation of issues. Off a hunch he decided he had two replace two parts, that were already in properly working condition, with new parts. I asked why he is going to replace components that currently work, and he said it’s because it can assure that the whole system works. Disregarded any other possibility and said that you can’t pin point the issue with water heaters. Later that day, water heater still wasn’t functioning as expected.I called back to the office and they were extremely receptive to my concerns and immediately tasked out a technician to my property. The ladies at the office all seemed courteous and professional. When my new technician, Norman, showed up he instantly took a deep interest in fully assisting me with the matter. He listened to all my concerns and even explained how all the components are supposed to function. He immediately began to assess the bathtub in question and determined the actual problem. Right out the gate, my entire opinion of the company had shifted for the good, due to Norman’s excellent service. Turns out the unit was never broken and the bathtub was simply too big for the water heater to handle. If I had him the first day, I would’ve saved roughly $300. Instead, I had to pay the day prior to replace working parts with more working parts. Night and day difference between the two technicians.All in all, Norman is highly knowledgeable in his trade and anyone who gets him can rest assured that their problem will be taken care of. Highly recommend.

Rhonda Mobley

1759341482

Allen was very professional and helpful

John Sarmento

1759335835

My awsome technicians Nestor and Edgar from jackson and sons were amazing. They were professonal, friendly, and very knowledgable in their craft. They did and amazing job and i would have them work on my equipment anytime needed. Great job!Thank you!

ken bass

1759333647

Excellent service

Sean Myers

1759268218

Steve Sherrod

1759258738

Broken water pipe under house and outdoor hose bib repair.Norman was very polite and professional. He completed our repair in a safe and timely manner and gave us recommendations on how to avoid this in the future, much appreciated and great job.

Wayne Mitchell

1759249305

Maddox was very polite and very helpful young man

Terry Williams

1759246830

Great technicians – fast service, photos of any problems. No surprise cost.

Victoria Mewborn

1759178256

The you man fix what he could and told me what other problems I was experiencing and to call someone else. I did and your young man told him what he found and the other person is here. We tha k you for your service, and will be happy to spread the Jackson and Son name. Have a happy week. Thank You.

Joyce Hamilton

1759154587

Dr. Todd Forgette

1759150625

Setting up the service request was easy - appreciate the notification with picture of technician that is scheduled. Our technician was excellent! Helped address our HVAC concern and provided assistance with future prevention.

Lynda HILL

1759081605

Nothing could have been BETTER !

Dustin Lee

1759005178

Joshua Smith was fantastic. Super professional, knowledgable, and willing to help.

Brad Jackson

1758992300

We were having issues with our AC unit, it had quit working. I scheduled an appointment to have them come and diagnose/repair. They did not even look at repairing the unit. Just automatically started quoting a brand new system. Called a different local company they came out and withing 60 minutes had the problem fixed. Saved around $9500, Needless to say I will never call or refer them to anyone.

Darius Smith

1758988951

Daniel went straight to work.I wasn't even at the house to start, but by the time I came home:he was able to tell me the units status,the crawlspace status,defeated a wasp nest,And was washing the unit off.Very polite, very capable.If you see him, know you're taken care of.

Mariann Forkl

1758968039

So far we have been very pleased with Jackson & Sons. We had our Spring maintenance done last week. We are very glad we chose Jackson & Sons as our A/C company.

Steve Langston

1758938241

Joseph Smarsh

1758917522

Luis, arrived to service our system. He was awesome and personable. Excellent visit.

Elijah Moore

1758915230

Professional, reliable service… Service tech Norman was great.

Karen Osler

1758914706

I had a wonderful experience with Jackson & Sons. The service tech they sent out was Daniel Stevens. I couldn't have asked for a more professional and pleasant young man. He explained everything he needed to do in detail and answered any questions I had. Thank you, Daniel, for the work you performed today. I hope you stay a part of the Jackson & Sons team.

Duncan Lewis

1758906912

Very professional polite finish project, very satisfying

John Outland

1758899437

Excellent service. Two young gentlemen were very courteous and professional.

Helen Tripp

1758828600

They quoted 2 days to install my new HVAC system. They finished in less than one day! It is so nice to have cool air again!

Jean Ward

1758813680

I was well pleased with the service I received today! Joseph Bailey the service technician did a great job and were polite and friendly! Thank you!

Mack McDonald

1758739481

Mercedes Chaparro

1758737370

mariana santillan

1758660520

Great services!

Roberto Mendoza

1758654436

Percy M. Did an excellent job in servicing the HVAC system at our office. He was efficient and explained the results in detail. Glad to have him.

Jeff Schefke

1758652619

Always had a good experience with Carl on the commercial side, done many pms with him and always am happy to see when it’s him returning.

Charlotte Fuller

1758644951

Logan Pittman was prompt and very professional at all times. He answered my questions and explained everything in a manner that was easy to understand. It was clear he had an excellent working knowledge of the equipment and contacted me to discuss additional issues as they came up during his inspection. Great manners, very conscientious and a trustworthy person.

JAMES ADKINS

1758576871

Great work very paid attention to detail and explained everything as they were doing repairs

Tom Bowser

1758569698

Very knowledgeable and efficient. A real plus for your company

Lantz Lackey,jr

1758564645

Great technician knew what he was doing. Reasonable price. Replaced washer bibs and insulation of a new water heater.

olivia farrow

1758555533

Bob Forrester

1758393004

Mario was professional polite and knowledgeable.

Renita Summers

1758386711

Chris Serlick

1758332504

Prompt! Great service! Mario was completely courteous and professional. My preferred HVAC service now.

Stefany Calero

1758328559

Cheryl Phillips

1758325805

Our water heater went out with a bang early Monday morning and would not stop running. My sister called and luckily someone could come out and install a new water heater, we appreciate them coming out all this way. Very professional and had our new water heater installed in almost no time, Norman was our technician, very friendly and knowledgeable.

Viviana Hutchinson

1758301482

Wes was exceptional. Very informative and professional.

Jenifer Dugan

1758300540

So, my AC unit was installed right after Florence by a company that no longer exist. I’ve had issues with it since I moved in. I contacted Jackson and sons and they have been amazing. There’s been a lot of biting issues and they were able to take care of them all.I love all the techs. I also really love the bio that you send ahead of time before someone arrives at my house. David and Matthew were serious about their work, conscientious about their actions, and made me feel at ease. They made friends with my big old Bella dog. She loved all the attention. I couldn’t be happier with the service and attention that I received from this company.

BECKY MONSON

1758293135

Daniel Stevens with Jackson and Sons cleaned our dryer vent. He was professional and very efficient. We highly recommend Jackson and Sons for this service as well as maintaining our HVAC unit.

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EXCEPTIONAL SERVICES

FOR YOUR COMFORT

Jackson & Sons provides expert HVAC, plumbing, and indoor air quality solutions for homes and businesses. Whether you need a new installation, routine maintenance, or repairs, our experienced team delivers fast, reliable service you can depend on. With a commitment to quality workmanship and customer satisfaction, we keep your home or business comfortable and efficient in every season.

Air Conditioning Services Keep cool with our AC repair, replacement, installation, & maintenance!

Heating Services Stay cozy with heating system repairs, replacement, & tune -ups.

Plumbing Services Count on our plumbers to keep your fixtures and water heater working well.

Dryer Vent Cleaning Keep your home safe from fires with our dryer vent cleaning services.

Duct Repair & Replacement Don’t let any more conditioned air escape from your ductwork.

Commercial HVAC Services Our commercial HVAC services keep you & your customers comfortable!

Serving Eastern North Carolina - Since 1974

WHAT MAKES US A COMMUNITY NAME

Award Winning Services

Proud Of Our Thousands of 5-Star Google Reviews

Local Expertise With A Community Focus

Our Values Come From Our People

24-Hour Emergency Service

We are available 24 hours a day, 7 days a week for HVAC Emergency Service.

Eastern North Carolina's Trusted Technicians

Trained & Certified with Fully-Stocked Trucks

Award Winning Services

HIGHEST RATED HVAC COMPANY IN EASTERN NORTH CAROLINA

4.9

J Sully

Helen Seagroves

Stephani Davenport

Wes Barwick was great. He serviced us here at Berkeley Veterinary Clinic. He was very nice and professional we definitely would like the request him for future services

Ray Williams

Fast and friendly!

Jason Cox

The technician was really nice. My mom loved him. Talked about his family new baby either here or otw. Marriage about to happen. He was a very nice and professional texh.

Maria Price

Louis was very professional. Thanks you for sending a nice Repair man.

Rhonda Mobley

Allen was very professional and helpful

Excellent service

Maddox was very polite and very helpful young man

Terry Williams

Great technicians – fast service, photos of any problems. No surprise cost.

Victoria Mewborn

Dr. Todd Forgette

Lynda HILL

Nothing could have been BETTER !

Dustin Lee

Joshua Smith was fantastic. Super professional, knowledgable, and willing to help.

Darius Smith

Mariann Forkl

So far we have been very pleased with Jackson & Sons. We had our Spring maintenance done last week. We are very glad we chose Jackson & Sons as our A/C company.

Joseph Smarsh

Luis, arrived to service our system. He was awesome and personable. Excellent visit.

Elijah Moore

Professional, reliable service… Service tech Norman was great.

WHO WE ARE - JACKSON & SONS

Your Home Comfort Specialists In Eastern NC

Our core values are straightforward: We are committed to service excellence. We believe in getting the job done right the first time and delivering exceptional value to our customers. Our priority is to ensure that every customer receives professional services from highly trained experts in their respective fields. Our values are deeply rooted in our people. If you ever need assistance or are not fully satisfied with our services, our management team is always available to address your concerns.

Our goal is to always serve the customer and to do the best work possible.

Learn More About Us

SERVING THE EASTERN NC AREA

With a coverage area East of Raleigh to New Bern, we GPS-dispatch our technicians daily throughout Eastern NC. With a central Wayne County location, we are able to serve you with ease.

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DEPENDABLE HOME SERVICE

Your Comfort Specialists

Since our humble beginnings in 1974, Jackson & Sons has gone on to become one of the largest and most respected home comfort system specialists in North Carolina. However, our goal has always remained the same: to give our customers one less thing to worry about to be comfortable in their own homes. When you call us, a live person will always answer the phone as opposed to an automated message. We also offer same-day repair services in most cases, a guaranteed warranty on service and installations, and typically will install your new unit the day after purchase.

When You Need Us - We'll Be There.

Our Services

We Service All Brands

Our team is highly trained and well-equipped to work on any type of HVAC system no matter how old.

Same-Day Service With A Smile

In most cases, we'll provide you with same-day service and get your home comfortable again quickly.

Solid Work - Guaranteed

We provide industry-leading warranties and comprehensive workmanship guarantees.