Serving Eastern North Carolina - Since 1974

Daniel is a terrific young man! HeDid a wonderful Job!👍

Listen Im all about DIY projects, but when you totally mess up the job 😕😕. Rest assured Jackson & Son will come to your rescue!!!. The young man that rescued my diy project is named Joshua. He was on time , curtious, friendly, very professional before and after entering the house. He explained what could possibly happen and what he could make happen. He didn't even mention mind me watching for future knowledge. The company prices are very reasonable which includes the call itself. Ten thumbs up 👍👍👍👍👍👍👍👍👍👍 rescuing me...

Great young man, knowledgeable, friendly and respectful, would recommend.

Landon was professional and did a great job providing the information necessary to select the right a/c unit for our needs. Installers Jacob and Juan were professional, courteous, knowledgeable and had our new system installed in less than a day. They were able to quickly answer all questions we had regarding our new unit. We highly recommend Jackson & Sons.

We’ve been using Jackson and Sons for a little over a year now and couldn’t be more satisfied with their service! Every team member we’ve interacted with has been kind, professional, and incredibly informative. If you’re in need of any HVAC work, I highly recommend reaching out to them.We typically work with Landen Herring, one of their HVAC technicians, and he is absolutely top-notch. His knowledge is unmatched, and his dedication to quality and getting the job done right is truly rare. You won’t find better service anywhere else!

Team really helpful and professional. Highly recommend Jackson and Sons. Definitely came in clutch this summer

Great work and finished faster than expected. They kept me informed during the process. Very professional. I would highly recommend Jackson and Sons to anyone. Thank you and I really appreciate the work!

David Strum worked fast and was about to get to the problem of my unit to get my AC back up and running. THANKS for the quick work.

Brett was extremely thorough, knowledgeable and polite! He explained the importance of preventative maintenance to lower energy bills, improve performance, and increase the life of the equipment. He made sure both airhandlers were working properly, thermostats were accurate, and filters were changed.Very intelligent and nice young man.

Would give a better rating if I could! These plumbers are professional, helpful, informative, quick, and cost effective! My wife and I moved into an older house with galvanized drain pipes that were slow to drain on move in. The sink drain clogged entirely a few months ago, after calling a different plumber and got a quote for $1800 to re-plumb my line I was worried. Later I called Jackson & Sons and Plumber Joshua Smith came out the next morning and helped get a re-plumb for HALF the price of the other company in a way that was less instructive to the house than the previous company proposed. He explained the whole process as he went. He even stayed after to give some advice on a leaking sink that I could later fix myself, and to give a quote for a future project.Today, plumber Norman Adubato came out for the tub drain (which was also now clogged) and replaced the drain line under the house in less than 2 hours for around $400. He also made sure to get me a quote for another future project and give me some advice on other plumbing questions.I could not recommend this company enough, call them and they’ll be with you within 24 hours fixing your problem. No deposit required. No shopping around needed!

Air went out one day they showed up the next day. Very professional gave me options and did not pressure me to take the higher option but left the choice totally up to me. My air was up and working within 30 to 45 minutes of them arriving. They called when they were on there way and I was able to leave work and meet them and go back to work.

Alex was timely, professional, informative and courteous, can’t ask for more than that!

Service Technician Dalton and AJ were very professional. Dalton offered a full explanation of the new unit's operation. They performed the installation in a timely manner and left the area very clean.

Hard working & went right to work.

Norman with Jackson and sons did an excellent job correcting problems that another company ( Roto-Rooter) with the installation of our new waterheater.

When my ac stopped working on the weekend they immediately put me on the waiting list which wasn’t that long. When they arrived they checked everything and had my system running again in 30 minutes. I was so impressed with their work I signed up with their maintenance plan. Now I don’t have to worry about that 2 yearly maintenance. Thank you all for helping me in the middle of summer weather. Especially the serviceman you sent. He was friendly, nice and explained the problem to me. He was also very patient with all of my questions. Highly recommend Jackson and Sons

The gentleman that came out did a great job,

Joshua from Jackson and Sons did an excellent job getting our garbage disposal replaced, even with some structural issues in the house. A great representative for the company.

Jackson & Sons has exceptional service! We appreciate Alan coming out today and getting us running again. Alan was very courteous and professional!!

Incredible service, professional team & very compassionate towards our homeowner needs & concerns.