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WHEN YOU NEED US - WE'LL BE THERE!™

Serving Eastern North Carolina - Since 1974

Expert Residential & Commercial Heating, Air Conditioning & Plumbing Services

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Google Rating
4.9
Based on 3301 reviews
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EXCEPTIONAL SERVICES

FOR YOUR COMFORT

Jackson & Sons provides expert HVAC, plumbing, and indoor air quality solutions for homes and businesses. Whether you need a new installation, routine maintenance, or repairs, our experienced team delivers fast, reliable service you can depend on. With a commitment to quality workmanship and customer satisfaction, we keep your home or business comfortable and efficient in every season.

Serving Eastern North Carolina - Since 1974

WHAT MAKES US A COMMUNITY NAME

Award Winning Services

Proud Of Our Thousands of 5-Star Google Reviews

Local Expertise With A Community Focus

Our Values Come From Our People

24-Hour Emergency Service

We are available 24 hours a day, 7 days a week for HVAC Emergency Service.

Eastern North Carolina's Trusted Technicians

Trained & Certified with Fully-Stocked Trucks

Award Winning Services

HIGHEST RATED HVAC COMPANY IN EASTERN NORTH CAROLINA

4.9
Excellent service with a fantastic worker. Thank you
Nestor was a pleasure to work with! He walked me thru every step of his check and explained everything thoroughly!
Very professional. Found out what the problem was.
Very good service Thanks
I noticed a leak from the expansion tank on my hot water heater, the next day right before Jackson & Sons arrived it had gotten much worse. Joshua showed me the corrosion around the pipes leading from the tank and around the bottom of the tank. He was able to replace the hot water heater and tank in the same day before I had a bigger problem.Punctual, efficient, respectful, reasonable; that's why they have such a great reputation! And the office administrators are always friendly and helpful.
Joseph Clarke came did a great job today .he were very nice and courtesy..explain everything he did inside and out..I give him a 10
Agent Luis was very informative of what need to be done.
Did a thorough job and took pictures. Also, checked out popping noise coming from 2 vents. Very professional and pleasing personality.
Chris and Edgar were amazing.They did an excellent job in servicing our HVAC unit and explained to us how to maintain it.We highly recommusing them and Jackson and Sons for you HVAC issues
Nestor did a great job with the maintenance check. He was professional, personal and thorough in his work.
Matthew was very informative and he also explained everything in detail! Thank you
Allen was very professional today and resolved my issue quickly! Big thanks to him for getting my unit up and running again!
Service man was very professional and was able to answer all of our questions! Much appreciated!
Matthew, the technician for Jackson and Sons , was very knowledgeable and efficient. He was meticulous concerning getting every aspect of the repair correct including doing extensive testing to verify correct installation. I trust this man. He is customer-service oriented and well trained in his area of expertise . I have been a satisfied customer of Jackson and Sons for many years simply because of the excellent technicians who service my systems.
Absolutely loved Percy Marshall as our service technician! Very professional, took the time to explain our needs and his concerns. Very professional!
Very professional, on time, great service!Thank you Daniel Stevens!
Nestor was very professional and they knew exactly what they wrre doing.
Excellent service!! Logan was so knowledgeable and explained everything he was doing. I have always gotten exceptio al service at Jackson and Sons , and today was above and beyond . Thank you for hiring the best ....
Called first thing in the morning and had a tech at my house within hours. Very professional service and excellent customer service. Really impressed by their service today. Would highly recommend.
Juan and his crew installed a new Trane system in less than a day, hauled off the 30-year-old system and totally cleaned up the area. All my questions were answered and he included a tutorial on the new thermostat. No worries about climate control! Thanks, Juan and Jackson & Sons.
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WHO WE ARE - JACKSON & SONS

Your Home Comfort Specialists In Eastern NC

Our core values are straightforward: We are committed to service excellence. We believe in getting the job done right the first time and delivering exceptional value to our customers. Our priority is to ensure that every customer receives professional services from highly trained experts in their respective fields. Our values are deeply rooted in our people. If you ever need assistance or are not fully satisfied with our services, our management team is always available to address your concerns.

Our goal is to always serve the customer and to do the best work possible.

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ITS EASY
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SERVING THE EASTERN NC AREA

With a coverage area East of Raleigh to New Bern, we GPS-dispatch our technicians daily throughout Eastern NC. With a central Wayne County location, we are able to serve you with ease.

Enter Your Zipcode to see if we service your area:

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DEPENDABLE HOME SERVICE

Your Comfort Specialists

Since our humble beginnings in 1974, Jackson & Sons has gone on to become one of the largest and most respected home comfort system specialists in North Carolina. However, our goal has always remained the same: to give our customers one less thing to worry about to be comfortable in their own homes. When you call us, a live person will always answer the phone as opposed to an automated message. We also offer same-day repair services in most cases, a guaranteed warranty on service and installations, and typically will install your new unit the day after purchase.

When You Need Us - We'll Be There.

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